Edit: I am updating this review because I was very impressed by the feedback of the local staff, who provided me with free food and really made it seem as though they are addressing the issues I mentioned. Thanks, I really do appreciate it! Worst annoying McDonald's ever! Extremely long wait time only to have them give us fish fillets without tartar sauce (we only said no cheese) and chicken nuggets without dipping sauce! We are on a road trip and after the long wait time we really didn't have time to go back. Staff was rude and apathetic. Had to take time to stop by Sioux Falls McDonald's to get sauces as the dryness was too much. Thanks for nothing! read more

McDonald's - four sandwiches in a box - Fast Food Near Me - Luverne, Minnesota

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What food? All I ordered in the drive-thru was a McDouble with ketchup and waited 30 minutes and STILL never got it!! Finally went in and asked and they just said they were short handed (even though there were at least 7 workers there behind the counter) and instead of giving me the ONE BURGER I ORDERED, they gave me my money back instead--after 30 minutes!!!!! Ridiculous!! I've never seen anything like it! FAST Food? Try NO food! read more

DON'T GO HERE! This McDonald's is so awful it's scary. It was kinda busy and the workers in the back are basically yelling about how God killed himself and some other crazy things that were making all of us costumers uncomfortable. One of the costumers was wondering where their food was after 30 minutes of waiting and a worker told them to get an application and make the food themselves and after the costumer got upset at that, the workers had the audacity to tell the costumer to be polite. One of the workers said that he wished he had a gun as well which made all of us costumers uncomfortable since almost all of the workers there seem to be mentally unstable. I'm not a GM or anything, but I recommend firing 90% of the employees. Took 20min to get our food and of course it was messed up too. read more

Ordered a big breakfast and t burritos then got where I can eat my breakfast and looked in my bag to find out they shorted me the burritos this is a common thing for McDonald and they wonder why people are trash talking them read more

the people forgot our sauces. that's it. and also a recommendation, make the walls more linen, it'll look more preppy read more

McDonald's - our queen - Fast Food Near Me - Luverne, Minnesota

Freda and the day crew rocked! Don't believe the hype. Granted it was early in the morning but she exceeded our expectations and they were still in the top spot in our hearts. Customer service was very helpful and they did a lot of preparation of our big order. read more

Food took 30 minutes. Had to remind staff to include drinks. Food was stale and cold. Staff were completely incompetent and rude. Men's bathroom had urine all over the floor near stalls and urinals. It was so bad I actually called back to talk to a manager. Upon speaking to said manager it's no wonder the place is so horrible. She was rude and unapologetic. Please do yourself a favor and skip this location. read more

Food was cold, and it took forever to get it. Employees were rude and disrespectful. Place was also very dirty and

Typical McDonald's. My lady and I stopped quick after 5 hours of driving, Monday 9/5 around 3p. We noticed a long line of cars so we went inside. The place appeared clean and could tell they were behind due to the few folks already waiting inside for their food. There were 4-5 workers in back slinging burgers and salting fries. The manager appeared to take pride in his job and kept things moving as fast as possible. There was certainly a lot going on. 20 min later we received our order, everything correct. I'd probably swing by again in hopes of being back on the road sooner than later. read more

Filthy. Every table in the place had not been wiped. The soda area was disgusting and sticky. Luckily, the food was good.​

We came in around 1:00 pm and the double quarter burger we ordered was not fully cooked and was very greasy. In addition we ordered a bacon double cheeseburger and they forgot the bacon on it. read more

Clean outlet, easy in and out off the Interstate highway. Standard McDonald's fare. Hard working staff. read more

I wish i could go negative This is the longest wait ever Back home where i live is way busier and its faster there Got such a short order too read more

Update: 0 for 2 on the order today. And 25 minutes. 50/50 if your order will ever be correct. Lobby closed even though every other food place in the town has their lobby open. 20 minute wait. read more

I have be to McDonald twice this week between 6-7 pm and they don't serve any coffee. And there Ice Cream is always being cleaned no matter what time of day small town business read more

I remember when McDonald's was cheap, fast food. Now it is not cheap and certainly not fast. And not that good. The crew does not care whether they serve you or not. I take that back. They would rather not. read more

Poor service an not very good food. Larger ginger manager yelled at workers and called them a dumbass because they were unable to do something on the screen without his key or something and he was in the bathroom for over 20 minutes while people waited for food. read more

This is the worst place to come here there super rude the always get your order wrong and the even slam the window in front of you worst place don't recommend coming here to eat. read more

I would highly recommend this McDonalds restaurant if you have a spare 20 minutes to kill. By the time the staff here messed up our orders, not once, but twice, this is roughly how long we spent here. I might add that it was a very simple order - two identical burgers, no special additions or alterations. Luckily, we had free entertainment in the form of watching the numerous flies buzzing around the serving area. In addition to this, it seems like a really nice atmosphere - one of the staff was having a great time sitting with some customers (evidently friends or family) and only wandering up to the service desk to crack the occasional hilarious joke. The one upside? I used their free wifi to post this review. read more

Ok first off we walk in the door and there's like 3 people working. Had to reach behind the counter to get my own water cup after waiting a full minute at the front of the register. My one friend ordered the two cheeseburger meal. Nothing was on the patty except meat and cheese. No onions or pickles. My other buddy was told his fries would be brought out to him. This is at 7pm, prime time for mcdonalds and they are waiting on fries!!! 10 minutes later when we are finishing up our meals she brings out his fries. And this is after watching multiple customers, who ordered after him, get their fries first. We asked for a refund and the worker told us she was sorry and then just had this dumb look on her face while I continued to tell her that this is the worst McDonald's I've ever been too. She just turned around rudely and walked away. This place needs the John Taffer of fast food. Zero stars should be an option and I hope you never have to go to this hell hole. read more

Went here today on my way to Sioux Falls. TOO long of a wait for a breakfast sandwich at 10:00 a.m.-ish and a diet coke, it was a strange reaction from the employee when I asked for my drink cup, I felt she tried to challenge as to if I had already received it when I asked for my drink cup, she was softly grumbling something at me, which I didn't hear. Then suddenly her expression changed on her face as she mumble sorry, I forgot to give you your drink cup.... Very weird experience. As to the sausage mcmuffins, they weren't freshly made, the English muffins were hard (stale/old?) around the edges, the sausage and egg were far from being hot, why the twenty minute wait then!?! Pulled out of the parking lot thirty minutes later trying to eat the stale sandwiches as I drove down the highway. Not a good experience. read more

Craziest drive thru ever. Ordered a Big Mac sandwich and got it home. No hamburger at all in the sandwich!

as our winning tennis team pulled up to this mcdonalds, our team walked to go inside and the lady wouldnt let our team in because "she didn't want us in there" even though we were getting it all to-go. She said this as she let other customers in. horrible service. read more

they were so mean I tried helping them call out an order so someone could hear the order and they said they were gonna kick me out and call the cops also my friends order food and it was completely wrong and my chiClem nuggets were so soggy and trash read more

Worst McDonalds ever. Worst service! The line takes forever and the orders are always messed up! I only gave it one star because I had to. If I had a choice I wouldn't give this location anything! read more

We have been on the roads for hours and just want a nice cold drink and a nice meal for the road.. we go in and we don't even get all of our food!! The pop was warmer than room temperature WITH ICE!! Once we finally get our food we don't even get everything we paid for but once we tried to get our food we didn't get and they said we couldn't have it and followed us out to lock the doors 3 hours before closing. read more

The worst McDonald's I've ever been to. Order 2 sandwiches and a large fry and it takes over 15 minutes. If I could give a negative star I would. The lady yelled at me after i told her it wasn't a food McDonald's read more

For being middle of the day, during the middle of the week, the lobby wasn't open, with no indication of it being closed. Worker that was bringing food out for driver thru was less than pleasant in reporting the closed lobby. I give it q star, because I have to leave something..The Subway across the street got our business! read more

McDonald's is like a love hate relationship. The management is rude. Majority of the time the fries are cold. Then you sit in the drive thru for 15 minutes. And even after all that, I still find my self still back there ordering food lol. read more

If you like pathetic imitations of McDonald's food, swarms of flies so thick they fog the air and will compete with you for your food, & rude homophobic customer service, then this place is designed with you in mind. read more

I really wish I could give this zero stars. First thing I noticed when I walked in was at least 20 flies around the servicing area ... what the hell. That is enough for me. I waited at least 35 minutes for a sausage and cheese McGriddle that I ended up tossing out my window anyway cause I didn't trust the flies. Gross. Don't go here. read more

Dirty, food on the floor, staff wearing sweats and t-shirts, staff refusing manager's request to take out garbage. Burgers were smashed too. read more

I live close to this one the drive thru is packed the food is good but i think they need a few more drive thrus, but without that Great food

Extremely terrible service at 6:30 PM on a Monday evening. Did not get waited on for 10 min. No one even working at the till. Short staffed, unorganized & dirty. Then after the order was placed we waited for over 20 minutes for 2 Happy Meals for my grandchildren. This place needs better management and better staffing!! read more

I live in town, one of two fast food in town. I would say 20 percent of time order is wrong, conservative. Last time a month of go food was so bad, my kids got sick. I tried to return a Big Mac, that was bad by the look of it (hard bun, burnt meat, brown lettuce). The manager was not there, I could not get a refund. I put the video of the burger on twitter... I refuse to go there now. I make ramen noodles in a pinch. Try JJ's for a faster burger. read more

Stopped here on the way home Sioux Falls, from my Grandsons baseball tournament in Worthington . Service was very slow. I forgot my cell phone there on the counter and I did not realize it until I was in Sioux Falls. My wife called McDonalds and the manager said she had the phone . My wife asked if they would keep the phone until the next morning and we would pick it up on the way back to the baseball tournament. She said that would be fine. Arrived the next morning and the phone was gone. Apparently she left it out on the counter and two McDonalds employee , a guy and his girlfriend stole the phone. We waited 1/2 and hour while the day time manager called the employee and his girlfriend. They brought the phone back however he had stolen the sims card and cancelled the manufactures settings in the phone. We spent 3 hours at Verizon getting the phone fixed. Questionable help and management staff read more

We visited this Store on Sept 27th around 7pm for dinner, their Road sign was not lit, we weren't even sure they were open. I mentioned it to the Crew Person at the Counter, he acted as though, "Oh Well". The store was extremely dirty from the customer view of the kitchen all the way to the bathrooms. We helped an elderly couple, (he had Parkinson's & was struggling to get up to leave) & his wife - who was concerned about him spilled her tray of garbage as she attempted to throw it away, because the trash can was a lot smaller than the bin it was in & hard to not spill it. We told her to go with her husband & we cleaned up the garbage for her. It left the floor very wet right where everyone was walking to the bathrooms, I asked the Crew Person to have someone mop the floor, which they eventually did, & left it wetter than before. On top of this our food was terrible, my husband ordered a Filet of Fish & could not eat it as it was hard & cold. The french fries were cold & my Quarter Pounder was over cooked & hard. We love McDonald's - but this one was a disappointment. Just thought someone should know about this experience. We are McDonald's people, have been for years, but this one was bad. L. Myers (IN) read more

there ice cream machine is always broken. not to mention they made my chocolate shake a vinila shake!!!