I have a leg disability and when I went to go to inside the McDonald's, I had mobile ordered my food as I was waiting. I put my feet up because I have a type of Tourette's but also tick syndrome and cerebral palsy in down syndrome and epilepsy and up syndrome anyways as I went to go sit down, this orange, ugly haired lady came up to me and told me to put my legs down. I respectfully told her that I am not able to because of my leg disease. She then ignores me is short with me and it's very rude to me about it. She threatens to kick me out because of my disability. We need justice for all of the disabled so stand up if u can't for the pledge, I pledge allegiance to the flag of the United States of America and to the Republic. for which it stands, one nation under God indivisible with liberty and justice for all. read more

McDonald's - rude worker - Fast Food Near Me - Maple Valley, Washington

I would rate this 0 star if I could. Worst customer service ever, I order from the kiosk and I couldn't pay because the card reader was broken and I went to the cash register to pay and the guy with glasses snatch my order receipt out of my hand, I ask for a cup of water while I was waiting, he told me "no anything else". Lady at the cash register was rude too, gave me cold fries with salt and I told them no salt and she gave me an attitude, never ever go to this McDonald's again they treat customer like trash. read more

The food was really good. The big Mac or quarter pounder with cheese that we had was really super greasy. The service was fast. They didn't even have a code on their bathroom door. This is a five star for ambience. It's basically a regular old McDonald's, but the people are really fast and the food was hot and good. Lots of parking I would suggest this place as a go to. read more

McDonald's - Fast Food Near Me - Maple Valley, Washington

very good staff workers very nice the food was very good quality very well mannered workers

Would give zero stars if possible. Rude and slow employees who just ignore you if they dont feel like helping you. Literally act like lm not here and talking to the even though they're standing right in front of me read more

They went ahead and took all my points, refused to reimburse me for nothing my points, but my food. These people let me starve, very bad customer service. Do not recommend, use the one at the bottom of the hill instead. read more

Thank the lord I look at my food before I eat it. I had not one hair but a few strands of blonde hair in my fries!!!!!! Uhhhh it ruined my appetite and I was exhausted from work so I didn't ever go back. Uhhh ruined my experience. Do we not use hairnets anymore? read more

They are consistent I will give them that, consistently rude. I ordered an iced coffee today via the app. I added 2 caramel drizzle and whip. I've done it before at McDonald's. When it was handed to me with only a tiny bit of whip and I inquired about the caramel I was told "well there's caramel flavor in it but I guess I could put drizzle". Then a young gentlemen came to the window and said "we aren't remaking that. Sorry. Then he shut the window" I was flabbergasted. Umm what? Since when is getting what I asked for and ordered hard and with out attitude. Never again. read more

Bowden ice cream machines tasteless overcooked food that is harmful and causes obesity careless staff takes a long time to receive orders

Yep I'm gonna review a freakin McDonald's! This one is constantly the best I've been to. I really like filet o fish right? All McDonald's you would think are the same yeah? They're not. Covington is bad Enumclaw better Maple Valley four corners best. Always consistent. read more

You need to pour out your bag and compare the contents to your receipt before you drive away. Most workers are incapable of completing an order correctly. And when you return to get the correct items they treat you as an annoyance. Pick a different McDonald's. Trust me. read more

Well now I know. I should have read the reviews before i visited this McDonald's for a quick snack on the run. I got nothing of what I ordered other then my drinks were correct as I poured them. Mind you, I had to ask for my plastic glasses as the hostess was in a fog. When I pointed out to her my order was all wrong, she offered nothing to solve my issues. McD's, shame on you for allowing the management to continue a shoddy operation which compromises the integrity of your corporate name. yes, I have tried to call the store and talk with the shift manager, phone rings endlessly with no pick up. I guess mcD's doesn't need my business anymore. I hope others with a unsatisfactory experience will do the same. read more

Horrible McDonald's. Horrible manager. Slower than molasses. I had to wait over 10 minutes for a bacon Mc double and a fry. When I said something to the manager her only response was "oh". She then handed me my food turned around and walked away. No apology... read more

Was in a rush for a business meeting and tried to sneak in a meal, went through the drive through and was told to go to spot 2. Waited for 10 minutes, and was already running late at that point for the meeting. Never got my food and am out $14. There was nobody else inside the restaurant and two other cars in the drive through. read more

Ordered a straight forward order. Got to the cashier, they had someone else's order, no big deal. Pulled my order, it was wrong, fixed it no big deal. Pulled up to receive food. Associates gave me the wrong food and started arguing with me about my order, even after I presented my reciept. Good grief. I just want what I paid for. Depart with correct order, arrive at my lunch destination. Cheeseburger wrapper clearly states extra pickle, extra onions... received no pickles no onions. Any two of these issues, I'd be cool with, but in total, what a lousy experience. read more

McDonald's - a receipt for $ 100 - Fast Food Near Me - Maple Valley, Washington

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Normally this McDonald's has fast, friendly service, relatively good food, and usually does a good job on accuracy, but they need to step up staff training at this location. I come here maybe once every couple of months for breakfast. A couple of months ago, I ordered a Sausage Mcmuffin with Egg, with an extra sausage patty. They rang me up for a "Morning Mac" - that's the name that came up on the screen, so I Googled that and found out that's the term for a Sausage Mcmuffin with Egg, with an extra sausage patty. So, this morning, I pull up to the drive thru and order a "Morning Mac" and the guy says, "Uhh, a what?" I explained what it was and he rang me up for a Sausage Mcmuffin with Egg - at normal price - and then an additional sausage patty. So, even though there is a menu item he can ring me up for, he wasn't aware of it, and I was charged more than I would have been had he rung it up correctly. Yeah, it's only a dollar or so. But if that happens with 100 customers...well, you get the picture. It's the principle of the thing. I may drive a little further to the other McDonald's in Maple Valley next time to see how that goes. read more

Showed up a few minutes before they closed to grab a soda before my three hour drive home.... They ignored me at the drive up, and at the window, there were two young guys who saw us and just pretended they didn't see anyone, so they wouldn't have to serve us. Incredibly rude, and I am disappointed in their behavior. Owner, and manager please take note. That kind of reputation spreads quickly. God only knows what other shortcuts these employees are taking in their job. During the pandemic this is especially concerning. read more

I don't expect much when I go to McDonalds to be honest. I just want some nuggets and fries, and I feel like that's not too much to ask. But you'd be surprised how many locations can screw that up. I went inside and didn't have to wait to order - good choice because the drive thru was backed up out into the Safeway parking lot. I ordered my Chicken Nugget Happy Meal (don't judge me - they took away my 2/$2.50 nuggets). Got a side of fries and a water to go with it - this location gives you a bottled water. And hey, this location remembered my toy! (you hush, if I'm paying for the whole box of goodies I better get it all lol) The nuggets were hot, fresh and crispy. The fries were hot and fresh too, but wowwwwwww were they salty. The staff was friendly, and the place was clean. Overall, this is a decent location in my opinion. read more

Fast, friendly and attentive stuff. Food is just like in every other McDonalds, but seems to be fresh and it's always hot. My son likes their ice cream and fries. The play area is nice as well, especially if it's raining outside. read more

I ordered a late night snack on ubereats. Everything was going great, my food was cooking, driver on the way (it also took about 25 mins) then all of a sudden I get a text "Your order has been cancelled" I get you close at 11pm, but I ordered about 30 mons before that and having the audacity to cancel my order after sending me "your order is cooking" and "your dasher is on the way" stop. A bit disappointing. read more

Went in to grab and go. And get a large drink I always walk in. Well with this hot weathet (showing 96degrees here) I thought I could cool off. Bug mistake. Ad I walked on someone was leaving and from het car. She yelled "mention about the air conditioner ". As I walked on. I noticed right away the air was not working. The fellow taking my order said they won't fixed unless enough people complain! Well, I'm complaining! read more

Slow, food came out cold, staff was joking and playing around which isn't Really an issue and I also have no problem waiting a bit if my food is warm! Get it together over there. read more

My iced coffee addiction is fueled lately mostly by mcdonalds. the price, the service and starbucks just can't beat it. sometimes i add an apple pie, sometimes i get a fruit and yogurt parfait. the morning weekeday crew is fantastic, very fast and friendly. one morning they were backed up and I could tell that something really bad had caused them to back up- but it's a very rare occurrence that you don't just zip thru. read more

Your standard McDonald's restaurant. Open late. Actually was really clean inside. Customer service was friendly and got our food pretty fast. Fries were really fresh. read more

My chicken nuggets are over cooked but they got my order right. The lady taking orders was not nice at all she was pretty rude. The guy that took my payment was nice however. read more

The best McDonalds I've ever been to! I've been going here for years. The workers are nice, food is always hot and fresh. It is rare if there is ever a problem and if there is they are happy to correct a mistake. read more

I've worked at a McDonalds before (for eight months) and let me tell you, it isn't easy! Despite that, these workers are always extremely courteous and the food is always fresh, warm, and made correctly. There's one man in particular, of medium height, with glasses and short brown hair that always has the absolute best attitude! You go, dude! read more

I frequent this location on a regular basis mainly for their $1 any size drinks. However, today when I stopped by, my French fries were cold. I was very disappointed. Please step it up and don't serve your fries unless they are HOT! read more

Ha. My second McD's review...as this is my second go-to place for post riding noms. Its McD's. Its okay.

I frequently visit this McDonald's because it is close to my house and with 3 kids it is easy to pick up a quick meal, normally this location has good service and food but it has gone downhill in the recent months with messing up orders to food not being as good as it used to be but what happened tonight is what has made up my mind to drive a few extra miles to visit a different McDonald's from now on. I placed an order through the McDonald's app, since the dining room is closed due to Coronavirus I drove through the drive through to pick up my order where the person at the first window stated the second window would help me, when I got to the second window they gave me my order with no receipt (due to Coronavirus I didn't think anything of not getting a receipt) as I was driving away I checked my order and I wasn't given any of the sauce packets or extra sauce packets that I specifically ordered for my kids chicken nuggets and paid extra for so I drove back through and waited in the long line where again the first window person said the second window would help me, the second window person asked me for my receipt (like he didn't remember me from 5 minutes before) when I explained I had a mobile order and was only missing the sauce they said there was nothing they could do without a receipt then the manager came up and asked for my receipt and I again explained they didn't give me a receipt but that everything was there except the sauce I was told again there is nothing they could do without a receipt so I showed him my order history on the app where it specifically showed the sauce packets and date and time I ordered, at this point I felt like I was being treated as someone who was trying to steal from the store.... I hope the dollar they saved from not giving me a couple sauce packets is worth the hundreds of dollars I would have spent at this store on future orders. Piece of advice if you go here I would make sure to get a receipt and then sit in the drive through and hold up the line until you can verify everything is correct in your order. read more

I am going to leave this review because I am shocked how little feedback these staff and employees are receiving for the amazing job this group of McDonalds employees are doing! I am always impressed with this location whenever I am going to stop by for a meal. Each time, our food is hot. Today even we used coupons here they were so amazing at explaining exactly HOW they could be used and what could be used for todays visit! The staff is always super friendly and polite! The drive thru always continues to be the fastest on this side of town and even the staff is very well groomed! Food is always hot and tends to be freshest out of the two McDonalds in Maple Valley. As we have found, this location can definitely be the most clean. The restroom is always very clean and honestly, if you want some fast food this is the best option for you in a hurry! Also, I want to shout out the few girls here with acrylic nails!!!! I love that you all don't touch food / work with food prep and keep your hands so clean! Thanks staff here for always providing such amazing service each time! read more

It is McDonald's. Nice thing here is the staff is generally friendly, things move at a good pace, and this location doesn't mess up orders. Three stars for only having McD's food. ;-) read more

Apparently it's OK for male employees at McDonald's to solicit women who come through the drive through. I won't be back, it made me uncomfortable for a teenager to get flirtatious with me (a 28 year old woman). I go there a couple mornings a week to grab a breakfast sandwich before work, and the same kid must have been eye balling me for a while. Maybe McDonald's should have a chat with its employees about appropriate work behavior with customers. read more

I just got home from this mcdonalds drive thru and they didn't give me my sandwich. I checked my receipt and i paid for it. If i didn't live 15minutes away I'd drive back. Enjoy the $7.79. I wont be back. read more

One of the better McDonalds around. They normally are prompt, serve hot, fresh food, and don't mess up our order. I can only recall once that they messed up our order. read more