Is this the saddest buttermilk crispy sandwich you've ever seen or what? Used to be bigger and less dry. I wasn't impressed with this sandwich. The wait time was longer than expected being that this is dinner time. The meat was more dry than I remember. But the service and cleanliness was above expectations. read more

McDonald's - a chicken sandwich and french fries - Fast Food Near Me - Maplewood, Minnesota

Every time we order a simple cheese burger it's always cold. The cheese is never melted.

Idk the food was wimpy such false advertising but the dessert is good has a chair mah

Ambiance was something to be desired. If I were a churchgoer, maybe I'd have enjoyed the Christian music playing loudly in the dining room, buuuut I'm not. There's more to your customer base than people who practice the Christian faith. read more

Employees were general nice but would give me my meal I payed for or a refund even with proof of receipt. Ended up leaving with nothing and lost $14 in the process. I recommend you pick some place else to eat. read more

Inside service is terrible and the store is filthy-- greasy floors, fruit flies by drink area. Though they have plenty of staff, person assigned to take orders often ignores customers. Long wait sometimes. Quality of inside service depends on which crew is working at the time. read more

Came here for a quick burger and to use the restroom. The food was ok, but the service was horrible and the girl taking orders said two words to me with no eye contact. She and everyone else seemed to be in slow motion. The bathroom was out of soap also. I won't be coming back and I'm not a person that gives up that easy on places. Hope thing turn around for them and they are able to hit staff that want to be there. read more

This has to be the absolute worse McDonald's ever,so bad I tore up 2 free meal coupons rather than use them at such a poor FF restaurant. After getting the wrong order,took it back and whoever the real manager is had the nerve to be snotty to me. read more

This is the worst McDonald's I've ever been at! They so notorious for forgetting parts of your order! This is everytime I go there and I've only been going there because of convenience! But now I'm done!! read more

I go in for a large Ice Cream Cone for the past week everyday. I asked them to show me the difference in size. They looked at me like I was dumber than a box of rocks. They never did show me the difference and the reason I asked is I have been getting cones that are all different shapes and sizes. It feels like one that they take zero pride in their job. They do not know how tall the cone should be and the fact that the way they talk to the staff made me glad I do not work there. Now from a person whose family owned and operated 5 Dairy Queens in the state of Minnesota. I have a little bit of experience even though I did not work their I did go there from time to time to see what it was like and to see my cousin whom owned them. I am glad that they are out of the state not able to see how piss poorly that McDonald's store is ran. The Jr. Staffers were wonderful. The higher ups comments when I said hey how's your day going? Instead of a positive reply it was this. Well this is just a job so you know what I mean. I totally understand that when younger people are getting their first jobs and need a bit of guidance. But the disrespect I heard when a kid was mopping up instead of saying the person's name with respect it was Hey don't forget more signs. Treat your staff the way you would want to be treated and they will go the extra mile. Bust their balls because you think your the shit in front of customers is one of the biggest turnoffs for me as a person who demands respect and I show respect as well. Also the funny part is that the prices of the cones changed everyday. It was supposed to be 2.49 from what I had been charged three times. The next day its 2.33. How in the world does that happen? One of two ways incompetence or skiming off the top are the only two ways that I know of. From being a manager who did loss preventions and investigations it would seem more like skimming from each transaction even though its just a bit of change doing it for a full shift everyday does add up to a few hundred especially in the lunch rush. How many people actually pay attention to the pricing and tax these days when paying in change. Not to many I would bet. I dunno I am not a paid employee nor a customer any longer however it is a shame when you watch people get treated like less than worthy of respect and even worse when not one person knows what the size of a cone is. Also on a positive note the employee was doing their best with the task given to them even after getting embarrassed when the other person was trying to put their 2 cents into the task which the person did a good job. I on the other hand would have told them were to stick it had they addressed me in that manner. Dah dah dah de dah I am not loving it. Show more respect to the staff also just on a professional point. Not everyone was even dressed the same it looked like half the people wore stuff from home instead of the uniforms given and dry cleaned by McDonalds. Maybe they changed the dress code from 2006 when the employees were given pants shirts to match but not at this store. It looked about as uniformed as the current russian soldiers fighting in Ukraine with miss matched shoes pants and shirts. read more

Dajeah was so nice and friendly and made me feel welcome even though the store closed in 10 minutes. I felt bad for coming in that close to close but she assured me that it was okay and took care of me and gave me a great guest experience. She was very positive and bubbly and took my order with great accuracy and read everything back to me to make sure I got everything on my order correctly. Her and her other coworkers were very friendly as well. I would definitely and will definitely be coming back because of the food (temperature and taste was good) and because of the amazing guest experience that she gave me. I had a bad day at work and just needed some food after a long day and she turned my night around. So if you can relay this to her, let her know she's doing great and I appreciated her read more

The worst McDonalds I have ever been too, the workers actually MOCK people in the drive through and pretend not to understand their orders and make fun of them. They must recruit these workers from the circus, I guess it must have shut down because of covid, well deaf and dumb clowns gotta work somewhere. McClownalds, the original being Ronald McDonald. read more

I was told to pull up to the waiting spot in the drive through, waited a total of 35 minutes and they brought me the wrong food 4 TIMES, i spoke with the "manager" but they seemed like they just didn't care. Not going here again read more

Service was horrible. I asked 5 times about my McFlurry and still had to keep asking. Things were so rushed yet so slow. I found hair on my fries and I found hair IN my chicken nuggets, and not even on it but inside. read more

So sitting in the drive thru waiting for our food which was fairly slow I look up and I see a lady in street clothes and 2 little children making them selfs McFlurry's. Well I know the standard is to not have 2 children under 5 in a kitchen... very unsanitary and unsafe. I asked to speak with the manager and low and behold the lady with the children in the kitchen comes to speak to me. Instantly she got an attitude and told me those were her children like that makes it ok. After I realize that this may be her standard of business I asked for the ownership information which she gave me a name rudely then walked away. Now to top things off before we could pull away she was walking out the front door. So on top of being rude she was not even working. I honestly think I will drive to any other McDonalds before I visit this location again. Super sad they just dumped a bunch of money into this place but didn't do anything to upgrade their staff!! read more

McDonald's - the reflection of a man in the window - Fast Food Near Me - Maplewood, Minnesota

My father and I ordered four Egg McMuffins and guess what, none of them have eggs! Just muffins and cheese... The lady at the window was so rude too before we even began ordering. read more

Received a cold burger they stated was made fresh. Requested another fresh one to get hot food and was told it would come out exactly the same way: cold/unmelted cheese, cold meat, cold bun, and cold pickles. How! Idk how they make food, but that was a first. I just got a refund and went to the next Mickey Ds on my route. ‍ read more

Never ever experienced such a bad McDonald's visit till today. It's the workers not the food. Workers gave me and my dad very bad attitude & weren't doing proper customer service/keeping us assured. They just kept looking at us while serving 5 people behind us, rather than trying to communicate with us. Please train your workers better. read more

two for six bucks quarter pounder with cheese and big mac, both cold...

A bunch of high school kids just messing around during the last hour of operation. I ordered a 10 piece McNugget, and these fools put two chicken breasts in there. Now, if it was chicken tenders, I wouldn't be too upset. But who the hell is running this particular McDonald's? Are your staff high off of something? because I'm sure that anyone over the age of 16 should know the difference between chicken nuggets and chicken breasts. Staff didn't even apologize for the "mistake", instead wanted to talk back. Unprofessional, rude, and just plain lazy. read more

i live in the area & this is our go to location for years. we've never had a bad experience here & there's always friendly employees. never gotten our orders wrong, the food is hot & ready immediately or never more than 2 minutes if you do end up having to wait for something. i've ordered through the app even & i find that easy. however i haven't dined-in in years. & they only occasionally forget nugget sauce but that's not a big deal since we have condiments at home. read more

I was sitting at the second window waiting for my order when at least 3 people came up and got my order wrong. The last lady came and asked what my order was. I had to tell her 3 times, and she even asked what I order to drink, while holding it in plain sight. Very rude and unprofessional staff at most times. The lady looked like she had not combed her hair and her nails were painted with real paint. read more

I went to McDonald's cope Avenue in maplewood drive thru they,s two employees were so rude we ask for honey and ranch three times they didn't care . The French fries were which is so gross cold and the chicken nuggets were refried which . The customers service was bad read more

Well that us 0-2 on getting my drive thru order right. The night manager gives you the oh well responce unless you want to inconvenience yourself and drive all the way back because of a mistake they made. It is a wonder they have any late night business the way it is being run. read more