Ordered larger fries and received them not even half way full. Extremely disappointed. read more

McDonald's - a hand holding a bag of fries - Fast Food Near Me - Merced, California

Worst McDonald's I've ever been to. Steer clear of Merced period. The city and the McDonald's is dirty. Everything tasted old, stale, cold and plain. The only this that was kind of cool is the electronic ordering system. read more

Today's adventure at McDonald's was a first. I drove up to the screen and placed my order. Before I could finish my order I was told to drive to the first window. So I pull up to the window to complete my order. I drive up to the second window and I'm told they are out of Dr. Pepper. They were kind enough to offer me a Coke, but I don't drink Coke. So I get my $1.07 back. I look up and they are dumping out my drink. So just to put them to the test fifteen minutes later I drove up again and got my Dr. Pepper. They couldn't be bothered to change out the syrup box when I was there the first time. Not thrilled with this customer service. read more

I have given this McDonald's many chances and I am always disappointed. I'm not exaggerating when I say my order has been wrong all except for once. And today I order car side, waiting and 2 cars who came after get there food, wait more, and finally I have walk in to get my food. No point in ordering car side. Pretty ridiculous! read more

I give the staff 5 stars and management 0 stars. I came to this location on a really busy 4th of july night and the line for the drive thru was insanely long. As i got to the order pick up window i was greeted by the nicest girl (i didn't catch her name) and she thanked us for being so patient. i asked how many people were working and she told me that only 2 people were on grill and 2 others doing everything else. As a food franchise owner myself, I was so disappointed/impressed to find out that these workers were the only ones at the store handling everything by themselves. They were doing a great job and they were doing the best they could. Unfortunately a lot of customers don't understand that and just assume the workers are lazy when in reality it is management's fault for putting these workers in that kind of position. McDonalds employees if you are reading this right now: thank you for everything that you do. Management if you are reading this: Do Better. Schedule more people. Hire more people if needed, and give your workers the recognition they deserve. read more

Hair in fries.... Everything else was fine. Food was McDonald's quality and came out faster thaN expected read more

ALWAYS check your order before you leave the window. You have a 50-50 chance of getting everything you order. Just left there with a 20 piece chicken nuggets and got no sauce or napkins. I routinely get the wrong drinks and I was busy checking those and didn't check the bag. read more

Waited 35 MINUTES in the drive thru just someone to leave the line before they got the window and then for them to tell us they didn't have the order on their lineup at all and had to place another order and park our front. Waited an additional 15 minutes for our food to finally come out. I understand having an issue with drive thru but this was absolutely the most ridiculous experience I have ever had at a McDonald's read more

This is the third time we don't get our full order. I tried calling no one answered. Horrible service.

I went today to get a cup of coffee thru drive-thru. Saw none of the employees wore a mask or the gloves. Also these employees worked so close to each other. No reasonable person care of his or her health should buy anything from here. read more

I went last night to get my husband some dinner after work. I was supposed to get 11.00 back I didnt look and the receipt was on top of the money. I went to put gas and there was only a dollar...I was shocked I will not be going back! read more

The staff were incredibly friendly, the restaurant was clean, and my food came out fast and hot. Thank you! To the cashier with the freckles and black hair, your customer service is amazing! read more

Very disappointed with all of my food. Everything was disappointingly COLD and the Sprite was very watered down. McDonald's fries are supposed to be America's favorite fries but these fries definitely FAILED tremendously. I'm not usually into burgers but when I do decide to have one I want it to be fresh and good and unfortunately the burger failed as well. No more McDonald's for me this is one too many times of this happening at this very location. No longer a fan. read more

McDonald's - Very cold burger my cheese wasn't even close to being melted and it looked thrown together when I opened the box. - Fast Food Near Me - Merced, California

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OK, so I am not ashamed to admit I sometimes go to McDonald's. And this set up is perfect. In fact, I think this just might be THE most perfect McDonald's I have ever been to.. Merced is a town in which good fast food tends to generate exceedingly long drive thru lines, as a consequence, this is a town with multiple fast food locations. There are two taco bell's, two mcdonald's... one by Olive, one by the 99.. This review is for the one by the 99.. This Mc Donald's has been recently retooled to have a double barreled drive thru, which makes it so fast, it is almost like you don't even stop. I have clocked record times through this drive in, like, 2-3 minutes average. It is the fastest drive through I have ever seen. Not only that, it is located right across from a Starbuck's, which if you know like I do that McDonald's has not learned how to make a cup of coffee, you can get your star buck's and then get your McD... brilliant... all within a stone's throw of the freeway.... I am always seeing CHP get on and off the freeway here, I think they sit in the parking lot at Burger King and watch for speeders on the freeway and then go after them. CHP knows this is a place for being fast... you should too. Highly recommended. read more

Great Mcdonalds! Honestly haven't gone to mcds for a long while, but stopped by for some early breakfast at 7am. For a busy mcds the workers had great service. I asked them for quite a bit of extra condiments and granola for the yogurt and they where very polite about it. Love the cleanliness standard McDonald's has now and loved the workers here. read more

McDonald's - That extra granola with the parfait! - Fast Food Near Me - Merced, California

If slavery was a choice it would be at this location I have never seen a team be so unprofessional and uncoordinated the way this team communicated to each other has to be embarrassing the way the supervisors talk to their crew members is disgusting and I'm sitting here trying to enjoy my food while the supervisors are yelling at their employees to hurry up and work faster maybe if you pass on words of encouragement your team would act differently and effectively, fix it jesus read more

Ordered for curbside and waited 20-25 minutes. Went inside and my order was just sitting there and the worker made me get the drinks for my order myself which I don't mind but she was rude about it. A lot of gossiping while I tried to get my order too read more

Absolutely TERRIBLE service! Fries, cold. Nuggets, cold. The fry oil also needs to be changed! They are brown and don't taste like McDonald's quality fries when they're hot & ready! I ordered 4 plain CHEESEburgers I got for plain hamburgers.. not a big deal till I returned them to be fixed and the burgers were returned COLD with cold cheese. I didn't want them at that point, asked for a refund on just my burgers and one of the shift managers that was giving me my money tried to correct me by saying I had to requested melted cheese so that they can microwave it.. and that the cheese doesn't come melted. Ridiculous. You have to request a warm burger here??? I told him when the meat is cooked and hot the cheese melts somewhat on its own! I'm also a former McDonald's manager I at the very least have been trained and know what's expected at a franchise! read more

McDonald's - Fries taste like dirty oil... - Fast Food Near Me - Merced, California

Something is definitely wrong with this McDonald on Motel Dr. Their drive-thur sucks. I'm with the others that always have a two or three items missing out of there order. Recently this week I gave them another chance. I order 6 chicken sandwiches and 6 double cheeseburgers. When home and my kids got a double cheeseburger to eat and took a bite and notice it's only had one meat patti not two like I ordered and paid for. I look at the rest of the burgers and they all had one patties. I was pissed off.called McDonald And complain what the hell is wrong with you peoples trying to screw people's over. Had to go back and give them their damn cheeseburger back and get what paid for. The male manager didn't even give me no eye contact. Kept apologizing and gave me a large fries free. Never again!!!!!!! read more

This is the most poorly run McDonald's I have ever been in. The filet of fish sandwiches were just thrown together in a box, sauce all over the place. They did not give us our cups for our drinks. They had no napkins and I had to ask. Nobody cared. read more

If I could leave zero stars I would, I keep accidentally coming to this Mc Donald's and forgetting what horrible workers they have, I have on three separate occasions and now four gotten bad customer service and even bad service from the manager. The workers refuse to count change even when its exact, and they have given me twice now very hot very nasty soda that has obviously been left to sit out and get stale, it unacceptable and is not okay. read more

This review is based on my visit today. I ordered two #9, one #2 and two cheese burgers. The wait time to order in the drive thru was not bad. However, they had me park because my order was not ready. I waited about 2 minutes before someone brought me my order. I usually check before I drive off, but I was in a hurry to drop food off for my parents at the garden. Once I arrived I separated the food and the fries were already cold. The sodas were all watered down and the burgers were horribly done. I get that they are working at a fast pace, but I didn't expect all my food to be bad. read more

Just went thru this McDonalds on Christmas Day, and I have to give a great review for Dennis, the manager, I believe, and Casey, the young blonde male cashier. They were both so sweet and went over the top to make sure we were happy and got our order right. They are both great assets to your company and deserve a raise in my opinion..our order was 357.. read more

Drive thru speaker doesn't ever work. Rude employees and mediocre food. I went this last time and the lady that gave me my food didn't even say anything she just stuck the bag out the window. She was ranting and gossiping with her fellow coworker. No hi bye or eye contact. Nothing. I was already irritated by the order being repeated twelve times, my coupons not being honored and of course Coffee machine down. Per the usual. Furthermore, I give it one star for the little gal that was out cleaning the parking lot and attempting to help save the face of this facility. read more

super dirty, smells like trash and there's flies everywhere. wouldn't return even for a free water.

The service was great. But the food was horrible I must say. I was traveling from Fresno stopped here cause it off the freeway grab food and left. Get on the freeway look at my food it's cold AF That My Cheese Did not even melt a little bit for my sausage mcmuffin. Called went back the lady had a attitude. read more

Location, Location, Location. Right off of freeway. Other fast food restaurants in the same area. Plus two gas stations. Safe to enter as all intersections have a stop sign. Quietly playing in the background was the original "Angel Baby" read more

worst McDonalds I have ever been too. wait was waaaaaay long and that was with ONE car in front of us. THEN she gives us ice cold fries so we drive back around to get more and they were still shitty along with her stank attitude. I have no reason to go back there since I am not from Merced but felt compelled to share. read more

Absolutely horrible service! They are never friendly every employee there has 0 manners. When you get to the window to get your food they hand it to you and don't say a word. They food is also horrible. Never once have I had a good experience!!! read more

Classic McDonalds, probably have had this happen more than twenty times. I am allergic to cheese and when I make my order plain no cheese they always put cheese on it even though it says right on the receipt Plain ,no mustard, no ketchup, no pickles, no lettuce, and no American cheese. I have a break where we can go off campus and get food and I headed back and looks like I yet again wasted my money on McDonalds to screw it up. read more

Just like all the other thousands of McDonald's there are in the world the food was fast and the dinning room was dirty. For some reason I have been to this one at least two times. read more

The drive in line is very slow. They also seem to have trouble getting special orders right.

I travel up and down the valley for work and have been to a lot of mc Donald's and this one here is by far the worst one to date the service sucks , food is never made right, fries are soggy the breakfast is no good cheese is always hanging off the side and the buns are hard y'all have one job to do and you manage to mess it up compared to all the other stores it's sad it really is read more

Worst McDonald's in Merced literally took them 25 mins to get my order out cashier made me park on the side this always happens during the night shifts!! Never coming back read more

Cashier in drive thru was great but as soon as I got to the second window, they gave me less than I ordered and then stated that now the sandwiches are 2 for 3 and never told me so while ordering and paying. read more

Great customer service and they always have a smile on their face! Really cool to go to and the orders are always hot and ready fast!

The worst McDonald's I have been to in Merced. First off, they didn't even let me complete my order after I ordered one item. Secondly, we were not pulled up to the window all the way when the cashier told us our total, so we both had to be reaching for the money. To which the cashier did not even repeat our order to us. So when we received our order on the second window we find out that we did not get the fries we order. Very poor customer service and rude employee. I understand they are trying to get as many people through as possible, but they need to do it in a nicely manner. This is not even the end, when we get home I check my McChicken sandwich to find 4 tiny strips of lettuce and a bunch of mayonnaise. My worst experience yet. If I could give zero stars I would. read more

Okay so this isn't the first time...I swear I feel like every time I go there something is missing from my order... I didn't go back into the restaurant because it was just a Hash brown. That's not the point though... it's just gets soo £! £÷€ annoying. read more

Located just down the street from our motel, we stopped by the McDonald's for a quick breakfast. We selected some sausage biscuits, and Egg McMuffin and some coffee. Overall it's just the usual drive through McDonald's experience, nothing out of the ordinary; we received our order quickly and got on our way. read more

I go here msot often cause it's around the corner from my house. Service is good, restrooms are clean and quality of food is on point. I have to give it up to fast food workers considering the volume they do and speed in which it is done you guys deserve tips and would tip if you had a tip jar. read more