The problem with McDonald's it The problem with McDonald's is they put salt on all the burgers a salt on your soup drain in your salt drink it put salt on your fries solely on your fries they put salt on your chicken nuggets they put salt on your chicken sandwich they're dealing with too much salt read more

Never made my buddy's order and then wouldn't make it again when we brought it up. Waited almost 30 minutes.

they are horrible you customer service sucks wait time sucks and when you ask for a manager they absolutely ignore you and is this mcdonalds doesn't get some restructuring and new staff they are going lose business and close down whomever owns this store needs to come and see whats going on your staff your store needs help very disappointing read more

Store was dirty w trash all over,no refills on drinks,staff was rude and inattentive w my order

Idk if this is a policy thing but the person at window charged 25cents per sauce??? Felt like bs but ‍

I have a McDonald's by my house it's 30 seconds in and out no matter what. I've been in line now for 10 minutes and still 3 cars ahead of me. Not how to run business when the only option is drive thru. I'm sure they are supposed to target 2 min per car. read more

McDonald's - Only the slowest drive thru is available - Burgers Near Me - Oak Park, Illinois

Practically busy today after getting my food found bug inside would not recommend sad read more

McDonald's - Found a fly food after unwrapping. Never going again. - Burgers Near Me - Oak Park, Illinois

The complaint for this branch is the long line for both dine-in and drive-thru queues. Only one is taking the orders hence waiting time is unbearable. Hope they can resolve this otherwise I'll just go the Roosevelt cor. Harlem. read more

my chicken was cold, the fries soggy the other half were too crispy, the table had boogers on it, my chair was wobbly, my scooter got stolen, the napkin dispenser was broken, no toilet paper in bathroom. read more

One out of 6 times someone at this location is polite and/or gets my order right. I avoided this location for months because it was pretty bad and the lights to the big M out front were always off. Including other lights as well. Looked like they were always closed. Also very unsafe when all the lights are out at night. I was there last night, decided to try it again and it was my only choice in the area....I was by the menu drive thru window and no one said anything for about 4 minutes. When he spoke, there was no hello or anything. When I placed my order there was no confirmation and they didn't ask what drink I wanted. Just like before. It was not even busy. I will take my business elsewhere. The only good thing this time was that the lights were turned on. Sounds like this location needs a refresher in customer service skills. read more

Probably the best McDonalds I've been to - never forgot an order, always courteous, pretty fast (I mean if you come during rush time expect to have a slight wait, should be expected). Compared to other McDonald's I've been to this is definitely up there. read more

Worst McDonald's. Unfortunately I live right by it so I've been often. The fries always taste terrible (no salt) and the service is awful. Probably have lost my order more than 5 times. Lastly they need to get rid of the homeless people begging for money near the food pickup window. Please go to a different McDonald's read more

You know those McDonald's commercials- Where they show how nice and healthy their sandwiches and burgers look? Has anyone ever cared why they never look like that? Has anyone ever taken pictures and sent them to HQ? Can something even be done at this point? Well, I'm sure we've all wondered why we expect something different. Here's my experience- read more

McDonald's - A "artesian chicken sandwich" - Burgers Near Me - Oak Park, Illinois

Overcooked breakfast every time! Biscuits, sausage be burnt, bacon way to crunchy and the hash browns are over done

Always slow, always poor quality, always wrong. Maybe if employees stood around talking less and actually tried, things could improve? I see the same thing every single time. Always a disappointment. read more

The employees here are very commendable, very fast, attentive and very nice as always! So far this is the fastest serving McDonalds drive thru i have experienced. Courteous employees and going extra mile to deliver your orders, saying sorry when took some time. Service was quick, atmosphere was good, and looks like the employees were trained good and happy in their place. I have been coming to this McDonalds for about a year. I have always had great service and happy interactions with the employees. Hot and fresh Quarter pound burgers are delicious along with their great fries and drinks. read more

Very, very bad location, avoid. Frequently get order wrong. 25-30 minutes for a mobile order (why offer it if you're too incompetent to take the orders?), food is frequently cold. Worst of all, they encourage the local homeless people to approach your car while in the drive thru, at the start of the line, WHILE ORDERING (had intoxicated homeless person jump out from behind the ordering menu to beg and try and stick his head in my car window while ordering TWICE, never again), and again at the food window, leaning on the window and joking with the workers. This is on top of frequent drug use in the parking lot and other gross local issues. Avoid, there are plenty of other fast food "restaurants" within 2 blocks, avoid. read more

For an nice reopening dine, clean, very good service , in the heart of Oak Park.

Honestly this Mcdonalds was the best Mcdonalds in or near Chicago. My food was always fresh and correct. The staff was genuinely always friendly. Now since they hired a certain type of staff, the customer service is rude, and my food has been incorrect lately. I'm disappointed. read more

I always tend to like McDonald's coffee but today I had to return it. About the worst coffee ever! The coffee literally tasted like WATER. Colored water! No coffee what so ever flavor. I know weak coffee but this time this coffee was color water. I told the young man and he responded "thats how all the coffee taste". Don't ever come here for coffee. You'll get a slap in face with colored water wich they call it coffee. read more

This might be the prettiest McDonald's in the area. It was recently rennovated in the Prairie Style (Frank Lloyd Wright is a big attraction here in Oak Park) and it resembles a lovely hotel lobby. Stained glass, woodwork, even a fireplace! The reason they did this is that Ray Kroc, McDonald's founder, was from Oak Park. They really need to remodel the staff, though. You don't expect these folks to be rocket scientists (like Jackson R.) but a simple order for two people shouldn't have three mistakes! I love their Asian Chicken salad, but half the time I have to ask for the right dressing, or the packet of almonds is missing. The ugly tiny McDonald's in the basement of Children's Hospital gets it perfect every time. read more

The founder of this local resturaunt lived and went to high school less than a mile from the store. Talk about locally owned! They sell french fries, shakes, and all different types of cheeseburgers. Their logo is a cute golden m. They sell "kids meals" so don't be alarmed: its fun for the whole family! They have excellent soft-serve ice cream cones and strange tasting yet authentic cultural salads. I recommend the snack-wraps! read more

Drive thru is clueless. Customer service leaves a lot to be desired. I must be honest and state that I have only passed through here for 1) a happy meal for my son or 2) a coffee. They have managed to screw both of those up. Some language barriers exist (before you judge, I am bilingual English/Spanish). I have more than once had to clarify drink orders. Plus my request for salsa for a breakfast burrito resulted in ketchup and not the salsa I wanted (aftering stating in Spanish what I wanted. ) read more

There is nothing good I can say about this restaurant. The drive thru is the slowest I've ever experienced. They always get my order wrong - even when I'm not ordering something special - and their menu is designed for people who already know what they want to order. You know exactly what I mean. They don't list their drinks. Why? Because you should already know what drinks they have. They completely miss the concept of a MENU. Yet the drive thru line is always extending out into the street. Why do people keep coming here? What am I missing? read more

I don't care if the owner is my next neighbor or he lives in Malaysia, if you can't consistently give people what they ordered, you suck. I've been here about 5 times. Once - I think - my order was correct. On the other times, we're not talking about forgetting the napkins. Oh no, we're talking about gross deficiencies in cooking/prep or we're talking about forgetting a cheeseburger or (as happened to me yesterday) leaving out an entire pack of chicken nuggets and the sauce. I understand screwing up every now and then, but enough times to be a theme? I'd rather the place be run by cold fascists and get my order right. I live a few blocks away, but have no plans to go back. There's other McD's around, and the cost of the gas to drive there will be made up by the increased chance that I'll actually get the crap food I paid for. read more

Wretched. Ordered a ranch / bacon salad w. ranch dressing and a filet o' fish meal w/o tartar sauce. Packed to go. Upon opening package discovered: tartar sauce on sandwich, no dressing for the salad, no napkins, no silverware, no ketchup packs. The reviews for this place are appalling -- why hasn't corporate McDonald's done something about it? It's places like this that explain why McDonald's is going down the tubes financially -- they're incompetent. read more

Service is not bad, but the place is dirty, and a few homeless people were camping out at the front door, burgers too salty, luke warm food read more

McDonald's - No napkins - Burgers Near Me - Oak Park, Illinois

This place is garbage there burgers are near the trash! Very dirty place always gets food orders wrong always talking in the front on there phones I waited 20mins just to get my food!! And was not 1 other car in front of me!! The manager I believe name is Elizabeth no type of management very extremely rude!!! I do not recommend anybody to eat here at all!!! Lobby dirty bathroom dirty no toilet paper and no soap absolutely disgusting!!!! read more

I just went on Uber eats to order my weekly steak bagal meal only to discover it has been removed from the menu, Why would you remove the best item on your menu? Very, very disappointed! read more

I had a chance to visit this location and was very happy with their food quality and service.

I ordered six chicken nuggets in the drive through. The order was repeated to me at the pay window and the window where I picked up my order. But inside the chicken nugget box was a spicy chicken patty. Not a sandwich, just the patty. That doesn't happen on accident. read more

Love the McDonalds in the morning the manager and crew is a very friendly for it to be so early. My food was great and my coffee tastes even better. read more

Just a regular McDonald's . Nothing too out of the ordinary; average workers and average service. It's always busy in the mornings. The drive thru line most of the time is literally leading out of the parking lot. read more

Since this is a duplicate for this location I will copy my review on both entries.: So yes it was a fast food day for me and I suffered for it. The cashier did not offer me a receipt probably so that i would not tell corporate what a dump it was. There were very few tables clean in the entire restaurant as i was walking out (i ate in) management seemed more focused on getting the new signage up than having someone clean the tables. The drink area was nasty, and sticky. Hardly any straws for drinks. I stayed away from the ketchup in case it was nasty as heck. Oh the other reviews doesn't say this but I will it is crackhead central. There was a couple that was going in and out the restaurant for no apparent reason and both were dirtier than dirt. Then there was another dude outside the restaurant who was just walking back and forth in front of the window. Until a cop showed up and he went scurrying down the street, another patron pointed to the cop the way he scurried but he didn't care to catch up with him. read more

Normally I wouldn't take the time to rate a McDonald's as the product is relatively consistent across all locations. However, this location is terrible and deserves to be called out as such. This location is the closest to my home and as a result I would go here frequently when the McDonald's urge arose. No more. Every time I pull in to this place it seems quicker to head inside rather than sit in their slowly creeping drive through only to find out upon arriving home they failed to include an item in my order. The employees are an unmotivated bunch who doesn't seem to care about customer service. Cleanliness is marginal. There are too many other local places to go; count me out of this place for good. read more

Very poor service, and super slow, I hate going to this location

When I'm overly busy, convenience will often nudge itself up to be one of the weightier considerations when trying to manage dinner (when I don't have time to make dinner). But with this McDonald's, I get apprehensive driving into the parking lot because I know there is going to be an 80% chance of a wrong order. From here on out, I'm going to smack convenience across the face if it encourages me to go to this McDonald's. read more

This probably one of the worst McDonalds restaurants I've ever visited....the workers are too busy on their phones when they're not messing up orders then have the absolute gall to give you cold burgers over cooked fries that crunch like chips & the manager have a I don't give a damn attitude & the store overall bathroom & all was just unbelievable.the health department should really pay them a visit I'm sure they would be impressed (haha)...sorry I can't give them zero stars read more

Slowest food service. 3 customers got there food before me. When my order was placed before them.

It seems silly to review a McDonald's, seeing as how the company's mission is consistency across all restaurants. But the other morning I stopped here for a breakfast burrito and coffee, and the drive-thru crew made my day. SO cheerful, and in a really genuine way, polite, accurate ... Yeah, they "did their job" and yeah, the bar for drive-thru employees is pretty low overall, but they started my (very difficult) day off on a high note. read more