This place still only gets a one star from me!! They say the first shift crew is the best,, well I say they're just as bad as all the other shifts. They pay no attention to the walk in folks and only concentrating on the drive through and running them through so fast, that 4 out of 5 orders are wrong!! And don't even try to go in and get it corrected, they want even take the time to look at you. Pathetic.!!!!!! read more

McDonald's - Sloppy! - Burgers Near Me - Oak Ridge, Tennessee

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Asked for no onions and I got a handful, this isn't acceptable, I'm allergic and had to go to the hospital due to people not listening, I'm very disappointed atm. That's all I have to say read more

McDonald's - Onions - Burgers Near Me - Oak Ridge, Tennessee

I do not understand how this chain is so busy. I mean guys if you want dehydrated gym mats and a slice of american on a speck of what may/may not be meat, I am gonna open up a chain and charge u $2 instead of the crazy prices they are. It isn't worth it. Pack a sandwich if you're desperate for quick and easy. read more

Service was awful, the facility was a mess, and the items on the kiosk are innaccurate. We had to wait a lengthy amount of time to get our drinks, and never got our shamrock shakes we had ordered because the machines were broken (even though we were able to order them on the kiosk). When we asked for a refund for the shakes, we had to wait an extensive amount of time to get it, which ended up being so long that we up and left. It is unclear that had we waited that any of the employees would be able to or bother to give us a refund. There were others lined up at the counter being ignored and it was also obvious that several other customers had been waiting for just as extensive amounts of time for basic services. read more

Had an odd kinda visit. Went inside and the touchscreen ordering was down with an error message saying it was busted. Placed my order at the counter and the young guy asked me what I wanted to drink? He then tells me the two pop machines are both busted and they have to get drinks from the back? Whoever owns this needs to spend some money on repairs. The staff look to be embarrassed by these issues. Food was up quickly and was good but its really strange that a newly remodeled McD has so many issues. Take a look at the large sign posted behind the counter telling employee's to get off their cell phones. Strange place to post this. read more

Went back twice both times was not served a grimace shake #whattheflip wasted gas for no grimace shake

You have permanently lost me as a customer! I ordered your """"steak"""" egg cheese bagel again -thinking maybe ONCE you might get it right-it has been bout 1 year since I last ordered it. The I paid almost $10 for this CRAPPY meal!! At a poorly operated fast food structure-it is NOT a restaurant!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yor quality is abysmal! Everything I order is BAD!! Sloppily-prepared and tasteless! This meal had the """"meat""" and cheese IN and ON the wrapper NOT on the bagel. The egg was burnt!!-Dark brown burnt!! Most of what was there was all over the wrapper! You pay your employees what $15-$20 per hour. WOW!! Continues to be THE WORST food operation in existence! Taco Bell and Chick-fil-A kicks the CRAP out of you every single time! I eat fast food only in the AM. I assure you McDowells/mcdonalds will not be on the list. I would rather not eat! Not sure what happened to your standards, but every location is suffering The word to sum up this order ABYSMAL!! read more

The food tastes terrible. I did not like my experience here. I will be getting food somewhere else. Also the ice cream machine is almost always broken. read more

Always charge 40 cents extra to upgrade coffee when you order. They never ask if you wanna upgrade. They just charge you extra. I hate someone who steals from me. read more

Order some quarter pounders. Two of were raw. I went in and requested two new ones. The cashier starts to debate with me about one of the burgers not being raw. I showed her the area that was pink. She continues to say I'm wrong, even with the evidence there. At least she got me two new burgers, but the customer service stinks. read more

Spoke with Meagan about items left out of my DoorDash delivery. Not only missing food but utensils and straws on a $40+ order. I'm a disabled veteran who doesn't drive, this using DoorDash. Now since I can't have anyone to get over to pick it up immediately, and by this time breakfast has already come and gone for today, I'm faced with waiting 5-7 business days to have the money refunded for the missing items. That seems a bit one sided. The money instantly gets taken out of the consumers account yet we have to wait a week to get it back when it wasn't any fault of our own! read more

This is one of two McDonald's in town. I'll break it down into a couple sections for simplicity. Food: It's McDonalds. Their reputation proceeds them, and it's not five star, but it is worth the inexpensive price. The menu is fairly diverse, but they do only sell the breakfast menu during breakfast. If you're looking for a delicious Bacon Egg and Cheese McGriddle on your lunch break, you're going to be disappointed. Service: Adequate. For the most part servers are polite, and take your order precisely and quickly whether you're dining in or going through the drive through. Few are particularly friendly. Some employees are, however I've never met the kind that just makes your day better. Many have said that order mistakes are more frequent here than some other locations, however. Other: The interior decoration is a little better than the other location in town. This McDonald's features an outdoor playground for children. I question it's hygiene and safety. Overall, a McDonald's is a McDonald's, and this location, while not exactly a beacon of light exemplifying the ultimate in Fast Food, does indeed prove worthy of its position in the globally successful chain. read more

Very poor customer service from this restaurant with a super long wait for your food. The day manager has a bad attitude and doesn't know what customer service means. Wouldn't go there ever again. read more

Food is decent service is terrible. The app is not very easy to use and it has a lot of glitches so when we got to the restaurant to get our order we immediately called to se if they could add in some strawberry jelly to the bag. They never answered and when we finally got our food the red haired server told us that she was going to help us but she didn't want to because it was busy inside. When she went back in she never came back out and we had to sit there for another five minutes before we called again and was finally able to have someone brings us some out. You're being paid to work dont make excuses not to. read more

Not a bad location. Only 4 stars because the employee Pedro is racist and openly using the n word, as if he's not a brown thing himself.

Wow this place was horrible! First of all, we were the only 2 customers in the store and still wanted 10 minutes for some nuggets and a big Mac. When we did finally get our food the burger was cold and the nuggets were soggy. The employees were just standing around doing nothing while the poor manger was yelling at them to get to work, they just totally ignored her. This place is ridiculous, i won't ever go back read more

The food is good sometimes. It's basically everything you would expect out of a regular McDonald's. Absolutely nothing spectacular. It doesn't appear to be the cleanest place in the world either. read more