I was staying at the hotel right across from here I called to see how late they were open and they said 11pm I showed up at 1020 and said the "registers" we're down. But the drive thru was working just fine. I sure they cleaned inside and wanted to go home early. read more

I have been visiting this mcdonalds for years. It never gets better and today I finally had it. Order a two cheeseburger meal. The restaurant was barely busy. It took ten minutes To get our to go order. When we opened the sack in the car the large fries that we paid for was a third full and the cheeseburgers were not up to par. No onion a tiny bit of ketchup. Usually the wait is long and the ice is empty. Done going here. read more

Go to the next exit! This McD was gross! The bathrooms were filthy with flies everywhere and no soap! The lady taking our order didn't even have a uniform on! There was only 1 gal making our food and the manager came from her cigarette break right to grabbing and bagging food! Thank God for cardboard packaging! read more

We pulled up, 5 cars in front of us in the drive-thru, and got served our food in less than 5 minutes! It was hot and very tasty, the breakfast sandwiches were good, and the tea was excellent. The only thing is it wasn't connected to the gas station like it said, other than that, great service! read more

Poor customer service. Transition from breakfast to lunch went poorly. No spence of urgency by staff. Had to approach the counter to repeat order to be served food. Bathrooms dirty and one urinal broken. One of the worst McDonald experiences ever. read more

DO. NOT. GO. HERE. very dirty, rude, and slow. Their franchise license should be revoked. Everyone we know has the same terrible experience. on our visit at least a dozen customers were asking for a refund, we waited 30 min for a happy meal, customers were even offering to mop up the soda spill that had been on the floor for at least 40 min while we were there. read more

We were in to MacDonald's in Ogallala Me on Aug 14 at around 630 pm it was extremely dirty. Took an extreme amount of time to be acknowledged that we were Standing there . we ordered Chicken deluxe Sandwichs an LG order of fries and ice teas. We went to get our tea to find it was empty. Dennis took our cups and went to tell people at counter m. HVer the manager who just replied so ... We will never go back the chicken and the fries burned and the fries on top of it were cold read more

Worse McDonald's restaurant!! Last visit waited 15 mins in line to be told would be 30 mins. Today waited in drive thru for 10 mins before even answered me. Then once at window watch employee drink off the top of ice coffee then serve to customer. Employees dirty and nasty would call cops if I was to see them any where else. read more

Doesn't even deserve one star. We waited 15 minutes at the drive thru and ordered 2 caramel mocha coffees. They looked short on help. Our coffees tasted like HOT WATER with foam on top, no whipped topping. Most disappointing McDonalds ever. read more

This place is pretty much shit, the food was all burnt and over cooked and the workers sat around eating while all the tables were a complete mess read more

I ordered a smothie to be exact a strawberry smoothie and got a piece of crap banana smoothie. I ordered a sausage mcgriddle and I got a bacon mcriddle why!!!!!! They are dumber than my pet fish which drounded himself. read more

love the fries as long as theres a lot of sait in my fries and they dont taste like fish im loving it

One of the worst McDonald's I've been to and that's really saying something. Some of the workers had some of the worst B.O. Took 20 mins to get through the ordering line. Ugh! read more

very slow service. not very good food. closed the lobby early so we had to walk through the drive through. it took forever. and guy kept checking us girls out. i've had way better service read more

This place is terrible, waited 25 min in line and still ain't got my food! Would not recommend this place to anybody passing through unless you like to wait an 1hr read more

This restaurant sucks. Service sucks. Management sucks. Manager is eating in the kitchen. Employees are telling that they will quit if they don't get what they want. Really a miserable place. They messed up my order and didn't apologize. Demoralized angry people. I would recommend you not eat here. read more

Let me preface this by saying that I generally avoid McDonald's, especially in the U.S. However, my fiance needed some wireless as we were traveling cross-country, and we had heard McDonald's was phasing in free wifi. Unfortunately, free wifi has not yet come to Ogallala. Nevertheless, we did order a late breakfast. We are vegetarian, and I was pleasantly surprised by how accommodating the staff was. The cashier made sure that our breakfast sandwiches were made meat-free. The coffee and hash browns were meh, but I was pretty happy with my vegetarian McGriddle. I probably won't be passing by again and am not a McDonald's convert, but the experience definitely exceeded my expectations. read more

Terrible. Garbage everywhere, inside and out. We stood in line waiting to place our order while the staff started coffee in two different machines. Thot it was bad because there was no manager on-site, but she came up front to sign for UPS delivery. BAD. read more

We stopped this past Saturday, June 13 for lunch about 12:30. Probably the worst McDonalds experience ever. Extremely slow service and a filthy store. May never stop at any McDonalds again. read more

So angry with my experience here, had to re-download this app just to leave this review! Upon arriving through the drive through, line was slowly moving and cars were lined up to the back. When we came up to the order screen, person took about a minute to greet us and ask for our order. Ordered a mighty kids meal with nuggets, second mighty kids cheeseburger meal, 10-piece nugget super size meal, hot and spicy sandwich and double cheeseburger. Person proceeded to get the order screwed up, asked if we wanted another mighty kids meal nugget? No, repeated our order once again. After 5 minutes of trying to order our food, no total was given at the end and we finally just pulled up to the first window. Guy at the window made us wait 3 minutes opened the window and gave us no total of how much our order was. Husband just handed him a $20 since we were already agitated. Guy takes our money then proceeds to tell us that there is a screen issue and said "sorry" that takes a regular person to say but this guy had slowed speech? Anyway, turned off our car, waited another 5 minutes for our change for him to corn back and state our change would be at the second window. Our food came promptly after pulling up. But ordering our food and paying took a total of 13 minutes!! Never had such horrible experience at mcd. Then after receiving our receipt guy up charged the mighty kids meals to medium drinks! Get it together, never going to this place again. read more

There was only three people working at the supper time rush hour. We waited 20 minutes and finally left. The poor counter person was running her butt off between the drive-up window and the counter. There was only two cooks and people were backed up waiting for food. I live here in town and now I know why I don't go there and eat This is the worst McDonald's I have ever eaten at! read more

Wow, BAD management. Walked in at 3 PM and was not busy. Two customers were at the counter and we're taking a long time, after a few minutes one started yelling about their drive threw order and it turned out the two both received the wrong order threw the drive threw. The person behind the counter had to threaten to call the police and told one customer to leave as he was yelling about the filth in the restaurant and calling the dept of health. The persons working kept explaining they both were new and obviously untrained. The person in front of me left. I ordered two iced teas and my daughter wanted an ice cream, but the machine was broken and even on that ice had to be added behind the counter. First was not enough ice and I could see dirt or something in the ice, so they went to the back to get clean ice. On top of that I was undercharged by about a dollar, but didn't say anything considering. I thing the person knew as the receipt was ripped up and not offered to me. Worst McDonald I have ever experienced. Needs so serious rework. read more