Flavor is consistent and friendly service but need a better cone appearance maker. I ordered a small and seems i got a baby cone. read more

Dairy Queen Grill & Chill - Fast Food Near Me - Ogallala, Nebraska

Best Dairy Queen I've been to in my life. Service is goated, food is great, fairly clean. They were all friendly, professional and timely. Other Dairy Queen's should take notes, this one runs a tight ship that would be worthy of the queen herself. read more

Dairy Queen Grill & Chill - Sunroom area, chicken strips - Fast Food Near Me - Ogallala, Nebraska

Probably the worst experience I ever had at a DQ, the worst customer service ever. I was practically ignored for 30 minutes as they made everyone's else an ice creams with five people working there. 9/1/25 Rude, rude staff. read more

Service was fine, but we went inside to order as we were in a hurry and needed the restroom as well. Once we ordered, it seemed that the kitchen only worked on drive thru orders and the dine in orders were not coming out. At least three orders took a full 30-40 minutes from the time of purchase on the receipt to leave the kitchen, and based on the atmosphere inside, we were not alone. The food was also just fine. Would not recommend based on extremely slow service at a place where you want to be out fast, this close to the Interstate. Inside was well-kept but they also charged me to swap American cheese for white american. (fyi no swiss cheese- not an issue just may save someone a trip for a craving) read more

Bro, we waited to order for a whole 15 mins and were getting ignored. While we were waiting some dude in the back said we either look like boyfriends or we're in a boy band, like bro stop commenting on us we saw you staring. The blizzards weren't even mixed well either. read more

Waited in drive through for 35 minutes. Banana split had limited toppings. Ice cream was not the best.

The food at this Dairy Queen is mediocre, takes a long time to arrive, and is quite expensive, but the service is excellent and the ice cream is always delicious! read more

This place is TERRIBLE! We waited a half hour and had to cancel our order. Don't stop here if you are on a time crunch. Many workers available and still they are disorganized. The woman taking our order didn't know their menu and was very incompetent. read more

If I could give a zero I would. Shitty service. 20 minutes to get food and its fucking cold. Idiot girls behind the counter to busy socializing the should all be fired!!!! No condiments, cold food, kids meal. Horrible, missing food, no toy Had to ask twice for the Orange Julius we ordered. Sarah took our order July 5, 19:57. To the owner.,,...fired the entire staff that wired that night. Every one of them wasn't doing their jobs, yelling and carrying on. Pathetic. read more

Dairy Queen Grill & Chill - Kids meal - Fast Food Near Me - Ogallala, Nebraska

The service speed here was very resonable considering: A: they were busy B: they have to blend shakes/blizzards to order. Justine G. Helped us and she was very courteous and professional! I ordered the cheese burger combo and it was hot and delicious. I wish the fries were thicker, but just double them up and it's fine. My wife got the oreo chocolate icd cream blizzard and she let me try a bite: delicious! If you want a quick bite to eat (either sit down or drive through) dairy queen has a wide selection of hot and cold items! I'd come back and I recommend it! read more

Dairy Queen Grill & Chill - Cheese burger combo! Smells great! - Fast Food Near Me - Ogallala, Nebraska

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If you're feeling Dairy Queen then don't come here. The service was terrible. It was 10:34am and they open at 10:30am; we could visibly see workers inside doing their job, but no one in that entire restaurant answered the Drive Thru. We finally walk inside and as she's taking our order she answers to someone else at the drive thru. Note we looped around like three times for the drive thru and no answer. Some "family" service. read more

Service was quick. Burgers and fries were fresh, hot and tasty. Glad we stopped here.

If i could give negative starts i would, i waited in the drive through for over an hour just to get one shake, i was late going back to work from lunch. DONT GO THROUGH THE DRIVE THROUGH IF YOURE IN A TIME CRUNCH read more

Very accommodating and even gave my service puppy an ice cream small cup! prefer their fast food over other fast food services and who doesn't like to end with some ice cream! Service was a bit slower than other ones I've been to but it was lunch time and pretty busy so you expect them to be busy. Even if it was slower on a not so busy day I'd still prefer to go to a Dairy Queen. Only reason I mark it down a star is the main guy taking orders looked completely disinterested and didn't seem to want to be there compared to the rest of the employees. Tell him to smile a bit and seem like he wants to be there. Ive worked in food service for a little bit and someone taking orders is usually the person that what ever impression was made is being left with most customers. read more

Great service and food. Everyone was so nice and the food was hot and fast. Even the bathroom was clean and tidy.

I am updating my review because we stopped at this DQ again and the difference was huge! The girl was a real working bee, very friendly, quick and professional. Food was good! Very grateful for quick and professional service. What a difference one person makes! I only noticed 2 people working today, last time there were about 5 workers (ignorance and apathy team). Two weeks before I gave this business 1 star: Very bad service. We ordered chicken strips and blizzards. Got our chicken, but blizzards never arrived. Finished our chicken, no blizzards. Reminded staff about our order, 10 min later still no blizzards. By the way we were the only customers, no line. So we just asked for a manager & got our blizzard money back and left. read more

How long does it take to dispense ice cream from a machine? If you want to find out the longest possible time, then this is your place! I mean, it's fast food. It's not gonna be that different then anywhere else in the world, except here the ice cream flows a little slower. So sit back, enjoy the scenery, and eventually you'll get what you ordered. read more

I called and requested a cake for a special birthday party. I had to drive more than an hour out of my to go get the cake. When I arrived, they had closed early and just stuck a note on the door! They had my phone number and COULD have called me to tell me they had decided to close early. Instead, I drove more than an hour and then was left scrambling to try to find a cake for the party. It was EXTREMELY UNPROFESSIONAL and RUDE! read more

Second visit in 5 days. I don't think any trash can had been emptied in those 5 days OR any table or chair wiped down. If it would have been my choice we wouldn't have spent any money there. At least the ice cream was still good. read more

We arrived at 9:25 one morning and waited until they opened ever so patiently then by 9:32 we had decided to call the restaurant to let them know we were there. The manager proceeded to tell me they did not open for a while and refused to take my order. As we were leaving we watched the man behind us order and get food immediately after we were denied service. We then went back through the drive through to see what was going on and the manager was so rude and the other employee was as well when we tried to order a burger and she said the grills were not on yet and it would be another 15 minutes, mind you by this time it is 9:45. I believe the managers name was Shelly? Terrible service! read more

Waited 8 min to place an order with no one else in line at drive thru. Then waited 20+ min for food while no one was in store either. Horrible service with horrible workers. Workers could be seen twirling in placing jacking off instead of taking orders or making food. This place is the worst fast food joint I have seen EVER. Highly recommend starving before going here. read more

Love my Dairy Queen! The young adults that work there are always wonderful. They are fast and efficient. My favorite to order is the blizzard, but can't go wrong with hamburgers and fries and the coffee drinks, don't forget the coffee drinks! Way to go DQ!! read more

we went to get a cupcake and instead of serving us they ignored us and turned off the lights with 10 minutes left, really good service! definitely recommend going anywhere but dairy queen. also the last time we went we were told if we came back 15 minutes before they closed they would dump our ice cream on the concrete read more

As others have stated, worse DQ I have been to. Staff who does not care and who are slower then anything! Avoid this place at all costs. Not worth the wait!! read more

Wife and I stopped here today for ice cream and may have been best made to order Blizzard we have had. Mine was Butterfingers, requested minimal stir, and that was what I got. A first and I alway request the minimal stir. Beth had Oreo, minimal stir, and also got that. We were amazed that our request had actually, first time, been granted. Trivial but is what we like. Thanks folks. Well done here. read more

Your typical Dairy Queen, which is a compliment. It was clean, had parking, and food was good. It's July and they were slammed with travelers just like ourselves. Only complaint is there is only ONE stall in the ladies bathroom. So if another traveler has an upset tummy you're out of luck on going to the rest room. Other than that very nice. read more

Best fast food restaurant in Ogallala. Best BBQ Sandwich in Ogallala. Better atmosphere than Runza, Better Service than Dennys, Remodeled last year and under new owner and manager read more

Wish we would have read the reviews before stopping at this pit. I wonder what the health department would say. There were five people working, well I wouldn't say working, and it was a mess. The flies were doing more than the employees. Please save yourself and skip this DQ. read more

Tasteless and greasy. Obviously no standards here. Even the Fry's were bad. I should have stayed hungry. Only plus is the staff was polite and friendly. read more

Ordered a cheeseburger combo, that comes with fries and drink, and a hamburger. Drive thru repeated the order back as cheeseburger combo and cheeseburger. We corrected her. She repeated back wrong again, we corrected her, she said "ok." We get food - two cheeseburgers and no fries. And, I guess napkins are a luxury item with drive thru ... just skip Ogallala, Nebr., and stop at the next town. read more

Worst DQ I've been to. Extremely slow service. Didn't know you could mess up a blizzard.

I got my food quickly and the place was busy. Workers were not completely on task but they got the job done. Tasted good!

Let me just start by saying...TRAIN YOUR EMPLOYEES. My two friends and I went to Dairy Queen tonight in the drive thru on a Thursday night. My friend asked the worker who answered the drive thru for two separate orders, and she replied with "ummm...yeah." (She used "ummm" and "uhhhh" throughout the entire order process.) Very unprofessional. Even more disappointing, after she took the first order, we started the second one and asked for an order of chili cheese fries and a large coke. She said, "umm. I have a large coke and a chili cheese dog, anything else for you?" And we replied with, "No ma'am we said chili cheese FRIES." She replied with, "so you want fries with your Chili cheese dog?". A little agitated, we said, "No ma'am, an order of chili cheese FRIES." After a moment and a long pause, the girl said "hold on just a minute." After a few moments she said "okay so I have chili cheese fries and a coke. Anything else?" We told her no and drove up to the window. She opened the window and asked for the payment for the first order. We handed her the cash and she shut the window. About 4 mins later she came back to the window and handed us the first order, and said "have a good night!". Confused, we asked for the second order, and she replied with "Wait, what did you have?" We told her and she asked for the cash. About 5 minutes later she handed us the chili cheese fries, and she once again told us to have a good night and shut the window without handing us the coke. She came back to the window with a confused look on her face, and asked if she had forgotten anything. We told her that we were missing our drink, and she went to grab it. This is where the story gets completely disgusting. I watched her make my drink, and I noticed that not only did she not fill my drink all the way, but she BLEW the foam off the top of my coke. That was so unsanitary and I am dumbfounded. I am completely disgusted and disappointed with the lack of detail this employee, Bianca, had in taking our order. Once again. TRAIN YOUR EMPLOYEES. read more