Besides VERY AVERAGE food, the time it takes to get that food, if you go into the restaurant, is ridiculous. Fast food? Very funny! I dont recommend going there unless you have 30 minuyes to wait around until they serve all of the drive through customers first. read more

The employees use their bare hands to pick up the fries and eat them. I hope the customers are happy knowing the employees keep grabbing fries and eating them and then using the same batch to fill your order. Just grab a cup full in a sanitary manner. read more

Arrived around 11 am to order breakfast. Went to drive through, where there was no cars waiting. Stopped at the left drive thru. Waited while FOUR cars were attended to on the right drive thru. Parked and went in to discuss with manager. She took my order there. Waited 10 minutes for two sandwiches, hash browns and orange juices. The quality of your food is not worth this hassle. I will be using your competitors from this point forward. read more

One simple question. St what point do the owners make a management change? When will they send in trainers to work with the staff? If you go to all the sites that show reviews they are 90% garbage. Let me say this time it's my fault 100% as I didn't check the bag which with this store it's a must. I got side tracked with their jet eye mind tricks. Pull up to the spot and we will bring the food right out to you. As soon as you hear this you know things are getting ready to go south. We got home and of course, items missing, food is cold, and condiments missing. When you call the store it's the same answer, come on back and we will get you everything. They say this as if it's not a big deal. If it's that simple why don't you send an employee to my house with the food? I bet if you had to do this with everyone you would ensure the staff double checked the order before it's sent out. Just a thought, maybe you need to get with Chick fil a and have them come train your staff. They along with most other restaurants seem to have it figured out. Before you give out the to go ,double check the bag. You are the one that has to deal with the bad reviews, you have to waste labor remaking food, you have to waste food and food cost, you then have to have guests comeback and waste their time. It's something that isn't hard to correct yet you continue to have the same issues. The owners need to get involved and decide if good service is something that they strive to have. I just don't see it We will go elsewhere now. read more

YOU'VE BEEN WARNED: Went through the drive thru and placed a simple order of three breakfast sandwiches and drinks. Sent to park and after almost 10 minutes asked where our order was. The runner employee said "they said you didn't pay", so I walked over to drive thru, and the girl who took my order and PAYMENT said "the order is no longer on the screen, and I don't know what you ordered" so they were just going to let us sit there and not say a word. After speaking with neighbor's, this McDonald's has some horror stories and they need to fire the entire staff or close it! One star was too generous! read more

I've never had an issue with food quality at this particular McD's but Wait Time generally is an issue here, although this morning service and wait time was exceptionally well. My rating is an overall rating and NOT a visit specific rating. If I were rating this McDonald's based solelythen today's visit tĥen I would have considered 1 more star. I will add that I've never had an issue with cleanliness at this location as it's always been well maintained as far as cleanliness goes. I have 2 McDonald's locally that I regularly visit: this 1 & the one in Deland by Aldis. Which 1 I go to generally depends on where I'm going when I leave. The 1 in Deland I do prefer over this 1. My ìssues with this location: (1) I'm NOT fond of ANY business that REQUIRES customers to essentially work for free which technically is illegal. This location is solely requiring in store customers to use a kiosk and ring up their own order. I've NEVER been in this location even once since August of last year and noticed a single customer actually having their order taken by an employee. Unlike the location in Deland where ordering by kiosk or having an employee take your order, this location does not appear to ever offer the option of an employee taking your in store order although they clearly have a register available at the counter. I generally would prefer the Deland location over this store for that main reason. I'm very opposed to ANY business that illegally requires guests to "work for free" like this location does for in store guests. (2) As previously mentioned, Wait Time is generally a real issue here. For today's specific visit that wasn't the case as my order was brought out to my table very quickly. Today was an exception and NOT the norm. I've never used their drive thru option so I can't personally comment on drive thru service here. In store, the wait time is generally very slow. It appears as if drive thru customers are served at a higher priority than in store customers. Case in point, on 2 separate visits I was the only in store customer. Both times my order was not a "special order". On these specific visits I could clearly notice that multiple drive thru customers were served before my order was finally served. So although today's visit had a quicker than usual Wait Time, that isn't generally been my in store experience with this location. (3) This location is 1 of many going with the trend of NOT allowing customers to get their own drink refills. Again, the location in Deland is far superior because they still allow customers to get their own refills and this location requires customers to go to the front counter and HOPE some employee will notice you and quickly get you a refill. I've waited over 10 minutes multiple times at this location to get a refill. VERY UNACCEPTABLE to me where customer relations go. EVERY location should allow customers to get their own refills. Well, those are the 3 main reasons why this location would never receive higher than 3 stars from me. Now in all fairness, I will say that this location DOES have 24 hour drive thru service that is a real plus. I've never used their drive thru but it is good to know that if I'm up late or exceptionally early and want something to eat I have the option of coming to this location any hour of the day. I want to reiterate that Food Quality and Cleanliness at this location are always worthy of at least 4 stars. If reviews offered the option of giving individual ratings for Service, Cleanliness and Quality then this store would always receive 4 stars or even 5 for quality and always 5 for cleanliness. Since ratings of businesses are currently based on overall experience this store will never receive higher than 3 stars overall because of the 3 main issues I have as negatives for this location. So in summary, it's Service related issues that earn this location only 3 stars whereas Quality & Cleanliness truly are worthy of 4 or 5 stars. Service generally trumps other areas where ratings are concerned. read more

Orders come out correctly about 10% of the time. And they don't care. The worst customer service. Poor management.

Absolutely horrendous service!!! All the employees are standing around making disturbing sexual jokes instead of getting work done. pretty ridiculous read more

My husband decided to get us breakfast here. He checked the bag after being asked to pull aside from the line as the food wasn't ready. He waited and then received the food. He opened the bag & he was missing the hash brown and a side of sauce. He told the lady & she said "it's in the bag, I put it in there myself" he looks again and it wasn't there. He then parked the car, went inside and the same lady gave him a nasty look and someone else served him what he ORDERED & PAID for. We get home & the bagel that was ordered only had cheese on it ..... so a bagel with literally only cheese on it.... I understand this is McDonald's but come on.... The amount of $$ you pay for the convenience shouldn't be an inconvenience. read more

I will never go back to this McDonald's the only way to get food is if you have the app or the touch screen in the lobby I wanted a nice quite meal to sit down an enjoy my food but I couldn't even get help at the counter McDonald's you will never get my money again I'll go to burger King across the street from you read more

We went to 1075 Williamsburg Pl Delan FL 32720 McDonald's, they were very rude and unbelievable. I asked them to provide a food receipt, but they said  there is no receipt Then I ask them to provide me a hand writing receipt. they was Impatient and took a long time then handed me piece of tiny corner paper which tore off from a paper, with a wrong purchase amount on it only, there's no any food list.  it was night and I found that when I got home. I took back the food to them, and required my bank dispute this purchase. I tired they treated us like this! a lots of the bad businesses have no any respect for their customers. They cause the brain damage on people, but they says " I AM HERE TO HELP YOU!" What a nice words! read more

McDonald's - This is my McDonald's receipt. - Burgers Near Me - Orange City, Florida

Sat at the drive thru for line for 6+ minutes and they forgot I existed while holding the line. Then while I was waiting, the lady took a sip out of a random drink (pray no one got it) and put a lid on it. read more

Order and Paid for an egg McMuffin at the drive thru at 7:10 am. Asked to pull up. At 7:20 still not egg McMuffin. Got out of my car with my receipt and asked for a refund. Stated I am going to be late for work. Woman took my receipt and disappeared. Three minutes later I left with no Egg McMuffin. No refund and no receipt. Done with McDonald's thank to this location. read more

Honestly dont know why the bad reviews food was hot came quickly and did not mess up my order im not sure if i missed anything but honestly nothing wrong with it read more

Usually never an issue & good service. Today i ordered and came back to find a cheap version of what i normally get. I order a cheeseburger no meat, never receive a discount even though i should, and got one tiny thin end pickle piece. Usually there's 3. I mean McDonald's make twice as much profit off my order than others & i still get cheated on ingredients- cheap! read more

McDonald's - Tiny cheap pickle allotment - Burgers Near Me - Orange City, Florida

Straight trash food was raw fries were cold they don't deserve no 15$ an hour multiple times now order through mobile to give them time to make and always falls short read more

McDonald's - Quarter Pounder with Cheese - Burgers Near Me - Orange City, Florida

Falsely advertising that there open at to dine in till 11 and have the doors locked so you can't inside and I made a order and couldn't get it read more

Just went there last night. And online says they close at 12 midnight. I went to get a happy meal for my son. Had me waiting for 10 minutes in the drive thru line. And no one took my order. Other cars started to come in line. And they also stayed and waited and no one took there order read more

Everybody knows McDonald's, right?, even those that have never been ;) Are all of their food items absolutely great?, no, but some of them are very good. I love their breakfast menu, buy me a big breakfast and coffee and I'll be very happy! If you have not tried their breakfast items, you should throw caution to the wind and give their breakfast a try. I also like their specialty sandwiches, and the McRib is to die for (it tastes great! Just don't ask how it's made, nobody wants to know!) I have breakfast at this location once a week, so I can tell you that their service is not consistent. Sometimes they really have their act together and the customers all appear happy, while other times the lobby is full of waiting and unhappy customers. For me, I have the time to wait when needed, and it's worth the wait. If you're in a super big hurry, their service might be great and it might not be. I love the Mocha Frappe, and I would have one on every visit, but the amount of sugar is a deal breaker. If you're one of the big Mocha Frappe fans that has one as often as you can, you're probably going to get diabetes, after you put on more weight than you probably want to carry around. So do your best to resist the temptation; their coffee is very good, go for that instead. The McFlurry ice creams are also very good, but again, not very good for you (too much sugar). If you still want ice cream, a simple ice cream cone would be healthier. read more

This incarnation of this McDonald's location is infinitely better than the prior version. I mean, it's still a McDonald's and if that's what you're in the mood for (I often am) then there's nothing wrong with it. Their organization can be a little better, but overall I think they've done a very good job of making this a quality establishment. The entire old building was demolished to make way for this new one. It has paid off though. As an added bonus, the noise level of the revamped play area will destroy any semblance of sanity you have ever had. Enter with caution. At least the noise does not spill over into the restaurant area though, I will give them that. read more

See all

This was the worst experience at a McDonalds I ever had in my 33 years of living. Went to McDonald's with my daughter to get some breakfast before Christmas shopping. I asked for an orange juice , hash browns and cinnamon roll for my daughter and an iced coffee and sausage McMuffin . I approach the window and meet Vatashia who gives my bag and iced coffee. I notice that we are missing an orange juice and politely informed Ms Vatashia. She proceeds to say that it wasn't on her screen. I tell her ok well I asked for it and the gentleman repeated it back to me may I order it now and pay. She tells me no I have to go back in line to order and pay. I never experienced this before and was surprised by her attitude and aggression. I'm not a confrontational person so I requested a manager as it seemed she had a chip on her shoulder. She ignores me and continues on. I'm waiting for the manager and she goes Are you just going to stand there and rolls her eyes. I said ma'am I'm waiting for the manager she goes He's busy sooooo. I then Ask for the name and she ignores me. I ask again and she tells Carl. I drove off and honestly wasn't going to write a review because it's the holidays . But then I seen my daughters face and all that flew out the window. You know if that's the rules that's the rules but Gosh be a bit nicer to people be kind be understanding . I get you hate your job I get you rather be anywhere else then making sandwiches Vatashia but taking your attitude and frustration out on a mom and daughter just trying to have a good day is unacceptable. Do better Vatashia Do Better Carl Do Better Mcdonalds!!! read more

I would give them zero starts. We went in to order and after being ignored at the cash register where a sign clearly stated to order here only to be told by the rude person came up and told us we had to order from the kiosk. We left as did several others. We want fast food not slow restaurant food. Service here sucks read more

Slowest McDonald's I've ever been to. Currently, the drive thru line is looping around the parking lot barely moving. Ordered online for pickup inside. Still waiting. read more

Last week I went to the McDonald's in Orange City. It took me forever to order from that kiosk. I make it special order. No mustard, extra onion. I went to the counter to get a receipt. Finally after waiting for a while they finally figured out how to print a receipt. But guess what, it wasn't mine. I get my order and it is nothing but a bun and burger. Nothing else. I didn't go back up to the counter because there were too many people waiting. Today my husband went to the drive through and when he was finally able to order the lady couldn't understand him and was totally rude to him. My grandson was in the car and asked a question and the lady had the nerve to say she could understand him and would only deal with him and not my husband. He was born and raised in Georgia and has a southern accent. Not like he was a foreigner. So they left and went to Burger King. I have heard a number of people around here that have been having real bad experiences with this McDonald's. I can promise you I will never go to this McDonald's again. If I want a hamburger that bad, there are a lot of other places to go. read more

Currently sitting with 7 other cars waiting for our food through the drive through. They're quick to take our money then have us wait an additional 20mins. Bet they want $15/hr too. read more

As a customer we should always feel appreciated and welcomed to whichever establishments WE decide to go into. Every time I've came to this location there's problems. Not only do the workers have nasty attitudes they won't listen to simple requests. This place USED to be the spot, but now it's just some place I'm forced to deal with if Wendy's, Burger King, Chili's, or Applebee's isn't open. I just hope they change to some positive things. I don't recommend going to this location at all. Go to Deltona McDonald's I highly recommend them. read more

It's a McDonald's. I only use Mickey's now for breakfast and an occasional soft drink. I don't eat their burgers anymore. It's convenience and that's about it. There is no true quality and their workers work for slave wages. read more

Breakfast was closed early, and the drive through attendant was rude when I asked why it was closed so early. After settling for lunch (at breakfast time), I placed an order for a Big Mac Meal with a Sweet Tea; the tea tastes like left over filtered coffee water with a bitter taste of who knows what. The ingredients of my Bic Mac looked like they've been sitting out for an hour, which I don't understand since breakfast *just* ended. The fries are stale and over salted would be an understatement. This isn't the first time I've had complaints about this McDonalds, they've previously misplaced several items of my order "forgetting" to give it to me. When I made another trip to pick up the missing item, they forgot ANOTHER item. I've had enough of it. read more

This place is the worst in service. Maybe corporate needs to step up an find out why this one particular place sucks at speedy service. All other places move the cars up if they are waiting on a item still. But god forbid this place make an employee do work an walk out the door to a car that was told to pull up. Bottom line don't go here drive a couple miles to the one in Deltona by I-4. Better service better HOT FRESH FOOD !!!!! read more

They literally knocked down this McDonalds and rebuilt it. Kudos to McDonalds for taking this initiative. The restaurant is now very up to date and clean. The menu, well, it's McDonalds. You know what you are getting when you walk in, which is not a bad thing. The service here is good with friendly staff and the food is warm. I must say their oatmeal with fruit is a very tasty, more healthy, breakfast alternative. But then again, who can resist those wonderful hash browns? The playground is clean and more creative. Kids love it. Overall, a pretty good experience. read more

This McDonald's restaurant is not open 24 hours a day all week like many others are. I stopped in to get the grilled chicken bacon wrap. McDonalds does a great job of keeping consistency between stores when it comes to food quality- those wraps are great! The service was fine- nothing special. I waited in line for a but longer than I thought but the food is worth it for the price. read more

Orange city is one of the worst locations. They are rude and completely unprofessional. Ordered a number 7 and a number 2A, 40 count chicken nuggets. When I first pulled up to the menu they got on asked if I was using my app I stated no then with a mic on They were giggling and horse playing. I ordered my food then got to the pick up window and there was not number 2A. I told them they forgot that and the female at the pick up window said that's not my fault you need to either come Inside or go back through the drive in. I stated it was the employees fault as you couldn't even stop horse playing to take an order. Her response was well thats not my problem and I don't have time to deal with your shit. I'm sorry but if you can't stop being a child and just work while you are being paid to work then they are the issue. This location has been horrible and I give them multiple chances. Unfortunately Google only let's you complete 1 review and which I did 2 years ago giving this location 1 Star. Obviously this has not changed and never will. So in conclusion no the workers here do not deserve 15/hr and the management needs to step up and be managers. read more

If you want to wait 25 minutes in the drive-through this is the place to go worst drive-thru service ever no organization no rhyme or reason on how they do things this is just horrible read more