This is officially the worst McDonald's in the world. I've never been able to place an order in the app and pick it up b/c it's not ready . I've always been told to pull over because the food is never ready at the drive-through. The Dairy Queen across the street is better. Just avoid this at all costs , they won't get your order right or they will shorten you or you'll end up waiting 45 minutes at 10 AM for a breakfast sandwich. read more

ZERO STARS!!! Horrible Management here! I really despise going to this location no matter if it's Morning, Noon, or Night!! I work in the area and live close by. They have had terrible customer service for YEARS! They never have any food ready and they make you wait for 15+ mins while you get to hear them laughing and playing. You also get the opportunity to spend your day watching others get their food and drinks while you wait for them to acknowledge you. Very unprofessional! I went there just this morning because my daughter wanted a latte. I was told to pull out of the line and waited for 10+ mins while No-One was in the drive through. So, I went in, NO-ONE was working the latte machine. They were just standing there, looking. One employee told me that they were working hot foods or something along those lines when I inquired about my latte. Then, the massive Manager came to the counter with her nasty attitude like I wasn't supposed to be there. She stated she was not going to give me my order and gave me a refund. How DARE I complain on the timeliness of MY Order!?!? I went across the street to Bojangles for the WIN for the day! read more

Wait times are always astronomically high. They always pull you up no matter what you order every time I come and order sweet tea. I am given unsweet tea that's supposed to pass for sweet tea. It's awful. I literally only come here because I live in Palmetto and there's like only six places to buy food that are fast. read more

I ordered a sausage and egg biscuit, received sausage and cheese. The person even repeated my order and they still couldn't get it right. Has happened multiple times. They seem to not care, terrible service. If I could give this McDonald's 0 Stars I would. read more

I would give a rating of 0 if I could. My food is cold asf, order is wrong, I'm disgusted....close this place down immediately!

If I could give zero I definitely would! For the amount of money people pay here now you should at least get fresh 2 minute fries! Employees do not care and it sure does show ! read more

Zero stars. This McDonalds is horrible. I order a McCrispy deluxe in the app. There were two cars ahead of me in line. I waited in line over 10 minutes. when I got come, I open my box to have a super small chicken patty, covered about half the bun, Mayo and pickles, no lettuce, no tomatoes, etc. The fries were hard.. must have been left over from yesterday. I call the restaurant, the first person I spoke with was rude. The second person says the cashier probably got it wrong. I told her I ordered in the app. She was like come back to the store and we don't give refunds in the app. Drive a little further to another restaurant and save yourself the headache and rudeness. read more

McDonald's - Definitely not a McCrispy Deluxe - Fast Food Near Me - Palmetto, Georgia

No Stars. This place is a joke. The people who work there are incompetent and think everything is a joke. After waiting 15 minutes after I ordered from the kiosk, that never had paper for a receipt, I took a pic of my order number. This broad had the nerve to ask to see my bank receipt after seeing the pic in my phone, the receipt she rang up and the order number on their screen. Deleted the app. Won't eat at McDonald ever again because of this location. read more

I would give less if I could. Ordered at the kiosk grabbed a number that I entered and sat down. Waited over 10 min but kept seeing person after person get their food who ordered after me on the same kiosk. Had to go say something and it took 3 of them to find my order. Also played unedited rap music dropping N words with kids in the restaurant. read more

this location is such trash!!!!!!!!!! food is always wrong, machines always down. if you know you sell a lot of strawberry banana smoothies than order more product!!!! they absolutely do not care about their customers at all!!!! literally gave me a small hot coffee instead of a mocha frappe?!? read more

Worst McDonald's ever. The sweet tea taste like water, the burgers are never fully cooked, the fries have no salt, and the idiot teens working there are rude. Smh. They don't say hi, don't say thank you, and look like they don't want to be there. Please hire people who care and lose the dead weight. read more

Chicken was rubbery...asked for fresh fries and they were not fresh nor did they have any salt...service was good...no wait

RACIST I was ordering my food when she stoped and got a translator when I was ordering, I speak perfect English so it wasn't necessary , had a huge attitude towards me guessing it was because I'm Hispanic, basically threw my change at me, do not consume here, the WORST. read more

I went there on Sunday morning and it wasn't crowded maybe around 5 people. I ordered a coffe. I waited about 15 waiting for my order and I never received it. The manager then said that the machine was out of order. Myself and many other customers where asking for a refund and the manager started being very disrespectful towards us. I proceeded to just walk out. If I could give this place 0 stars I would read more

McDonald's - the inside of a restaurant - Fast Food Near Me - Palmetto, Georgia

The man taking my order was very nice, however the older lady who was at the window was very rude. They rung up my food wrong and she got an attitude with me when I went in and bought extra fries that were missing. I also asked for extra sauces and she got aggravated with me for even asking. Very disappointed in the service. I would rather go 15 minutes out of the way then go here. read more

So today I thought I would be in and out. Nope that wants it it was a lady with pretty eye doing the best she could the other lady's appeared to me working so she ask her manager for help to clear out the lobby..... here is when the problem begins.... instead of saying let me get you some help or give me a moment I'll be right over to help.....she the nanager kembarrasses this lady by yelling at her in front of the lobby Getto.... we must do better we must have some kind of professionalism I felt sorry for her....I'll be calling corporate read more

McDonald's - Mayo on a fish sandwich smh just close this location - Fast Food Near Me - Palmetto, Georgia

I thought this was FAST food. Not today, 5 min and I'm still sitting by the payment window. I asked what's the hold they said waiting on fry's cooking so why not move those people up so we can get our food that doesn't include fry's. 11 minutes to get a soda , McChicken and apple pie. Upon opening my apple pie and taking a bite I find it stale so I look at the sale time it it expired 3.5 hours ago how much worse can it get. I hope not food poisoning read more

service was slow, staff member very rude, waited 20minutes. This was the drive thru. They send you to park and wait and take forever to get your food to you! Daughter went inside and is still waiting. She said order was wrong, had to get it corrected! Laresha- not sure I got her name spelled right-believe she's a manager and she was treating the rest of the staff terribly. read more

Ive lived in palmetto for 5years and we dont even consider this mcdonalds when we are thinking of food , we give them a chance maybe once a year and they are still crappy everytime .. theyre frappe/ milkshake machine has been down for at least 3YEARS .. if you see this mcdonalds .. just keep driving read more

This is the third time I've gone to this location to try and order a drink, and it's 'not available'. Today's trip I just wanted unsweet tea, not too much to ask for, and they were out of ice... how can you be out of ice?! Don't bother going to this location. read more

Horrible place. Employees don't wear mask. And today we walked in and observed an employee reach into the fry basket and grab fries with her bare hand and eat them. When she seen us she attempted to hide her hand behind her back. We turn around and walked out without ordering. Never again! read more

Worst restaurant ever fries half done fish sandwich was cold covered in old tater sauce

Ordered biscuit and gravy...waited, waited, waited...... Come to find out they have no gravy because the manager could not open the gravy this morning. 9:00am and you are still making excuses about being prepared for your paying customers. Another McDonald's full of excuses and long waits. I actually think this is he same owner as the Crossroads one. Time for a change or close the doors...your making a bad name for McDonald's! 05/18/2020 This location continues to go down hill... 10:30am, menu just changed while waiting and told they can no longer serve breakfast. Really? I am sure this was just a one time occurrence but same thing happened to me last week too. If I was an owner of this business I would hire the right people and also take care of the customer. Sad thing is that the Franchisee of this location is also the same owner of the Crossroads one......but I will say they both are consistently BAD!!! read more

Service is horrible every time I come! Every time I come to this place I have to wait on my for for at least 5-10 minutes. I Litterally order a burger and fries! The management of horrible, everyone is rude and give me a attitude. Today I want and got a whole attitude for just ordering. Then we went to go pay and I was like do y'all take Apple Pay and she looked at me and was Ike umm no, but on the sign it says they do and I know they do because I usually Apple Pay inside. Then she tried it and they do. We waited for a good 15 minutes and got our food all wrong, my burger tasted like it sat for a week. Do not recommend... read more

I went here for breakfast at 10am there was no one in front of me or behind me in line, there was no line at all. I ordered a breakfast burrito meal and I was told they were out of burritos, I ordered a McMuffin instead with a frappe, they told me there frappe machine was down, I ordered an OJ instead. Upon completing my order I was told that I must pay with exact change or use my card. I payed for my meal moved to the second window for pickup and I was instructed to pull forward and they would bring my McMuffin meal out to me,mind you there was NO one in line. I waited about 10 minutes before I finally got my meal. I ate some of McMuffin and gave a good portion of it to my dogs because it was so terrible. read more

Do not eat here people are rude all of them were standing and talking and even two workers were sleeping if I could rate this with zero stars I would my experience was horrible do not waste time or money here when we walked in it had a horrible Oder that was very unpleasant and we had to wait 39 minutes for two happy meals DO NOT COME HERE read more

McDonald's - The chicken nuggets are under cooked and yet have burnt prices all over them and are slimy - Fast Food Near Me - Palmetto, Georgia

Drive-thru was a little a long. I waited because i had the McDonald's app which gives you any sandwich for a dollar. Cashier was friendly. I was pleased with the food. My fries were very hot , that's rare from McDonald's So I'm a happy camper. read more

Another epic fail this morning. Waited through two songs on Sirius XM but no one offered to take my order. Never known a franchise so eager to give away customers. read more

We live near by and have given this location many chances but it never fails. Half the menu is never available, milkshake machine always broken, staff is beyond rude, they don't own a broom, AND give it at least 30 minutes to receive your order in the drive thru. read more

I ordered three large fries and only got one. I went back and told them and all they did was argue saying they did and I'm the one who's wrong. It's hard to be wrong when you have a RECEIPT to prove it. They had the nastiest attitude ever!!! Not going back read more

I want to compliment the drive thru staff for improving its service in the last couple of weeks. I had begun to believe that the standard wait from placing my order until getting my food would always be between five and ten minutes; however, the last few weeks have seen an immense improvement. The lines at the drive thru are moving quickly. In reference to a previous review, I have always found the staff very pleasant... Always ready with a smile. I have never been inside the restaurant; therefore, cannot comment on the appearance or cleanliness of the inside of the store. read more

This is absolutely the worst McDonald's I have ever been to. We gave our order and was told we would have to be pulled up because it's not ready yet. I noticed that every car had someone in them waiting. We waited for about 20 min. and a little skinny white girl came to our car three times and said did you order blah blah blah, and we would say no, and she would go to another car. On her forth trip to our car, she just said here is your order, have a great day. She through the bag at us and we left, only to get home and find out that we had someone else's order. The order we got was a lot cheaper that what we paid. I hope whoever got our order appreciated it. Do not ever go to this McDonald's. read more

this McDonald's is by far the worst McDonald's i have ever experienced... went there just a while ago and waited 40 minutes for a egg and cheese biscuit and grilled chicken sandwich with a large fries and 3 drinks... I see everyone getting there order before me and I go inside to try to get a refund it took the manager 10 minutes to help me! When I tried to get a refund he simply said ur order is right here I told them to bring it out . then when i recieved my order there was only 2 iced coffees that were terrible and filled with tea not coffee!! and one grilled chicken sandwich.. When I tried to ask to get my money back for a biscuit I ordered the girl said she did not know how to use the register...!!? this McDonald's is terrible I do not recommend to anyone read more

McDonald's - this is the "grilled chicken sandwich" i received .. - Fast Food Near Me - Palmetto, Georgia

This is the worst McDonald's ever. They will get your order wrong 98% of the time. When you do receive your food the fries or hash browns smells and taste like old grease, the burgers are just thrown together and dry, and the staff is very rude. Do yourself a favor and drive past this one. read more

Ordered Kids Meal Hamburger with extra pickles at the drive-through. I was told they were out of apples & yogurt for the Kids meal. That's fine but at least get my order correct. The burger had ZERO pickles & the fries were stone cold. I'm done with this place, tired of the RUDE employees; would rather have PB&J than deal with this crap. read more

Please count your money when you're leaving this location there is a slim young female three times she has shorted me a dollar if you think about it if she shorts 100 people every single day one dollar that's $500 a week $2000 a month i want my money back read more

This place still sucks. Been in line at drive thru for 20 minutes. Worst service ever. Amazing it is still this bad. They really don't care.

Dinner Staff acts as if they don't ever wanna be at work, food is never hot. They drink machine is always disgusting, and never cleaned. Ice cream machine is always broken. Day shift is the only reason they get an extra star, but they even have a few things they need to work on read more

I tried giving it a zero star rating but Yelp wont allow it. Every single time I come here they're either out of something, or I get the wrong item. Last week the shake machine was out of service, even after I asked before I ordered if it was running. Got up to the pickup window, and that was when they told me it wasn't running any longer. Fast Forward to this morning. I ordered a Mcgriddle meal along with other items for breakfast. Get to the pickup window, and again they are out of Mcgriddles. I said to make me a chicken biscuit instead and when they brought it they didn't offer to give a refund for the difference. I had to ask to get one. I get burned time and time again from this vast waste of space, but I end up trying it again after a few weeks of skipping it. Not this time, never going back!!! read more

Went through the drive-through and ordered food were asked to pull up and 30 minutes later we walk in to try to get our food and they still hadn't had made yet. This is got to be the worst place I've ever gotten food from read more