It's McDonald's. Never my first choice. But looking for a snack, on a Sunday, in Plain City? Not many options. I have been here a few times before, especially when I lived out this way. It's pretty average. Service was OK. Friendly, a little slow. I do not like the kiosks or app. I ordered a double burger and got a double cheeseburger. Whatever. We got a couple drinks, and they were cold and good. Easy access and parking. read more

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In line...forever!!!! 10 cars....not moving!!! Fast food....not here! Won't stop again read more

Terrible service! Don't go! No organization and management of orders! Sat for 25 min..and order still not ready...and was cold!

What a disaster of a location. This place is just awful. There needs to be a way to cancel your mobile order without losing your money when you pull up and see a 30 car line. I sat here for 40 minutes well after dinner rush hour. This franchise is just a total failure read more

Missing Large Fry and no sauce for my nuggets. This place has terrible service. Worse food, and ran down ambiance.

Chicken nuggets were horrible and they claimed it was "dirty oil" do not go here go anywhere else to eat also burgers suck also staff will stare at you while you eat read more

The drive through is terrible. They never get our order right. This morning I stopped and 4 simple items. Two of the items I ordered with NO CHEESE. Two family members can't eat dairy. When i get home, they both had cheese. I went back and went inside this time. The manager wouldn't even talk to me. Another girl who was very nice got me what I originally ordered. So frustrating to have to make two trips to get your order right! We now go to the one in Dublin, and so far the have gotten it right ev read more

this mcdonalds will literally never get your order right, seems almost intentional; to order a egg and cheese bagel and they give you two burnt slices of bagel thats it. out of maybe 20 burger orders ONE has been right that's not an exaggeration. read more

EXTREMELY RUDE STAFF. Addison, I hope you enjoyed your self care day, and your hair looks fabulous!! Your coworker with the dark hair and glasses was EXTREMELY IRRITATED by your appointment-- the entire restaurant heard about it ;) She took out her frustration on me when I asked for an extra sauce lol. I'd never go back to that location; they are all miserable people who enjoy taking down on their team members. read more

This is seriously the slowest McDonald's I've ever been to. It's convenient because there is nothing else in plain city really. But boy is it slow. We usually only stop for coffee and other drinks. And it takes at minimum 10-15 minutes. read more

Went through the drive through. Ordered 2 meals and 2 apple pies. They only had 1 apple pie. Didn't appreciate hearing a female employee in the background screeching about f-ing apple pies and how she hated her f-ing job in the background. Glad I didn't have kids with me. And it was noon. Why wouldn't McDonald's have apple pies?? Giving this place 2 stars because the food was hot. That's about all they deserve. read more

Today I fell victim to the McDonald's Ice Cream Machine Scam. I used the kiosk at the Plain City McDonald's to order a burger and hot fudge sundae. Since I was dining in, I was charged sales tax. A manage told me that the ice cream machine was down. I told her, "the time to tell me that was before you charged my card." She offered a refund, but when the receipt printed out, she had not refunded the associated sales tax. I angrily cancelled the order for the hamburger and insisted she refund the sales tax on both the hamburger and the sundae. She claimed, "I can't do that." Ohio law requires the refund of sales tax in this case (Ohio Admin. Code 5703-9-11 (B)). But Holowicki doesn't feel it needs to withhold city income tax or school district income tax for its employees at the Plain City store, so I guess it should come as no surprise that they scoff at this law, too. Fortunately, I paid with a credit card, which gives me certain legal rights in disputing this. I gave one star because the system will not let me give zero. read more

The experience as of late has been better. Bumping up to 3 stars. Still hit or miss on including condiments that were requested.

Stopped by here for a lunch today instead of driving the extra few mins to Dublin and felt obligated to leave a review. Processes and people were working smoothly today. Everyone was busy and the product and customer service was flowing well...from the newest employee to the manager. Keep doing what you do - it's appreciated. Glad to support local business! read more

I have lived in PC my whole life and every time I go into this McDonald's I get blown away with their rudeness and inability to serve customer. I will go to Marysville, Dublin before I ever go into this poorly run establishment. This time I was ignored and skipped multiple times in drive through. read more

Pretty much standard, typical, McDonald's. They won't get your food order correct. Bathrooms were dirty. The wait time I would say is average. I waited for a no seasoning steak and that s all the time it took. It was hot and the biscuit wasn't over dry. But how do you also cheese on a no cheese steak when you made a no cheese muffin same order just fine? read more

McDonald's - Cheese on a no seasoning, no cheese, steak, biscuit. - Burgers Near Me - Plain City, Ohio

McDonald's is a great place to get some food and to take your kids to have some fun! There's nothing like having a cheat day from your diet once in a while and getting some delicious food from McDonald's. There are coloring books, masks, and some of them even have playgrounds! It's always nice to enjoy a good meal with your children and seeing them have all the fun and happiness they can get! Come to McDonald's today and try out something! You won't regret it! read more

The workers are not bright. Can't get orders right, and take so long. Easily one of the worst locations.

Absolutely horrible. Waited half an hour in the drive thru and then got the wrong food... everyone drive passed this McDonald's because you are wasting your time. read more

I go there 3 to 4 mornings a week for the past 5 years. One or two times I had a problem with mixed orders and it was corrected. Unfortunately, this McDonald's is constantly being badgered on our hometown Facebook page and will never be given a break. It's a McDonald's. Nuff said! read more

The drive through is terrible. They never get our order right. This morning I stopped and 4 simple items. Two of the items I ordered with NO CHEESE. Two family members can't eat dairy. When i get home, they both had cheese. I went back and went inside this time. The manager wouldn't even talk to me. Another girl who was very nice got me what I originally ordered. So frustrating to have to make two trips to get your order right! We now go to the one in Dublin, and so far the have gotten it right every time! read more

I'm glad you employ blind people I just wish they weren't the ones to put ketchup on the burgers I should have to bite into before ketchup makes it to my lips read more

Hey it's McDonald's... inexpensive and very consistent. You all know it. Good solid fast food.

This is an independent McDonalds that is a source of constant complaints on the local town Facebook page. They are trying to get better, but don't count on accuracy, or speed. Check your order before driving away. read more

It was terrible. Period. I just got braces on yesterday and I had asked for a vanilla Ice cream. Then they asked "cone or cup?" Obviously I chose cup because I can barely bite into anything. Then when they handed us the ice cream it was filled up half way and had a cone sticking out of it. I was very annoyed. And they didn't even give me a spoon read more

Ordered at 9:35, hash brown & small coffee. 9:54, still waiting. Tech has blown up the meaning of the term 'fast food'.

Pointless to go because they'll give you the wrong food.. I'll gladly drive to Dublin McDonald's over this any day of the week, I honestly don't remember the last time they gave me what I ordered.. this place sucks read more

Very quick and never had any issues. Ice cream machine seems to be down all the time though.

This place is slow and doesn't care much about customer perception, their service is sloppy and mediocre at best. But hey they will replace your order if you have a problem, so that merits one star. I've lived here for 15 years. This place sucks. read more

McDonald's - a cheeseburger in a box - Burgers Near Me - Plain City, Ohio

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The cleanest McDonald's in the world! Believe me, I have been in McDonald's all over the Globe and this is the one at the top of my list! Never miss a chance to stop in and enjoy a GOOD meal out. read more

Idk why this location has low ratings. I was just there and they were by far the friendliest staff out of all the McDonald's I've been to in central Ohio. My burritos were hot. My coffee was a little off, but nothing to complain about. 5 stars for sure. read more

If I could leave no stars. I would. While the remodel has the store looking lovely, the staff could use an overhaul. Tonight I witnessed a "manager" coming in, throwing herself around and then storming out after berating several workers. Never in my life have I witnessed someone in a leadership role treat others so poorly. I walked away from the counter and left the facility. When I went back later to ask the managers name - she had returned but the girl that left crying wasn't. There are plenty of other places to grab a salad. No more. If I treated my associates in my store as I witnessed tonight, I would have nobody to blame but myself for poor reviews. Shame on you. Honestly - that woman should be let go in disgrace. read more

filthy bathrooms, young blond lady behind the counter probably early 20s very rude and couldn't keep track of what she was doing. Also very rude to other employees. read more

Although it's ran quite efficiently by the younger staff, I sometimes lose out on a few fries here and there (as if I need more). I never go back because it's not too necessary. But for being the only McDonalds for miles in the village, it's ran quite well. read more

Awful customer service and the managers are just as bad! They made me leave feeing awful and crying! Never again will I go to this mcdonalds! They are horrible read more

Management there are all kids including the new GM who is 22 and very rude.. Yells at her staff and customers. Why is it all your management are little kids who know nothing and goof off when no big bosses are around. Get it together people do yourself a favor get some real management in there. Food is still crappy too nice remodel and thanks for raising the prices by the way!!!! read more