I absolutely love this place and the coffee flavors. The environment is very welcoming, and the monthly coffee specials keep it exciting. My only issue is my dairy allergy, and I've now had 3 occurrences where I've ordered oat milk and received regular milk. The employees are always very kind, but they need to be more attentive to which milk is being ordered and upcharged. read more

I stopped in here yesterday morning on my way out of town and snagged a quick croissant breakfast sandwich. Service was quick though maybe not the most energetic bunch. The place was cozy enough to have sat down and poke at my breakfast if I had had the time though, for sure. The breakfast sandwich was a bit of an oddity. I guess they must be pre-made because they couldn't do the bagel sandwich with egg... but the croissant they could? Doesn't exactly scream fresh... Also, when I get a croissant, I expect it to be, you know, croissant sized. This thing was smaller than an English muffin (which explains why it was $3.80). I will say though... that thing was TASTY. I wish I had more than 4 bites because it was delicious, without being greasy or anything like that with the sausage on it. The iced Buckeye latte was also equally solid (white mocha, peanut butter, etc.). It was coffee, chocolate, and just hints of peanut butter here and there. I'm not much one for peanut butter too often, but I found this to be really enjoyable. All in all, a little less "I don't want to be here" vibe from the staff and the whole egg on the sandwich thing give me some hesitation here. I'd definitely stop in again when I'm in town, but I don't think it would be my first choice necessarily (OK, the latte might be). read more

New Grounds Coffee House - Buckeye latte - Coffee & Tea Near Me - Hilliard, Ohio

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I saw all the good reviews on this place and decided to come check it out. The place was clean and new but unfortunately the drinks and service were subpar. The young woman at the counter clearly did not want to be there and was more interested in the conversations happening behind her. I got a regular size iced coffee which tasted watered down and got about 3 sips of my coffee and the rest was full of ice. For the price of what I paid I was expecting better overall. read more

Discovered this place when I was dropping off my dog for dental care at the vet. It seems like a newly opened place. It was clean but just lacked something aesthetically. I also felt the location was a bit awkward. Its right off a round a bout. Getting out of its lot was a bit of a challenge. Lots of traffic. I asked for help selecting a drink. The barista provided assistance but i felt like she didnt like doing this task. I ended up just getting an Italian soda. Wouldnt call it the best Italian soda Ive had but it was okay. Tbo. I would probably travel into old Hilliard and visit the competition next time I want coffee and find myself here again. Well, tbo, thats exactly what I did after leaving. I wasnt loving my drink from there. read more

New Grounds Coffee House - Coffee & Tea Near Me - Hilliard, Ohio

I really like this place! Their frozen buckeye latte is delicious. I haven't had a pastry yet that hasn't been high quality and flavorful. Their prices are comparable to other coffee shops, if not a little lower. I think you get a good amount for the prices. I know they're increasing the prices soon, but it's worth it to me. I've only ever had good service and it's a cute little interior. read more

The coffee was OK. QUITE disappointed with the breakfast "sandwich." I asked if they had something like a bagel with egg and sausage and she said "We have a breakfast sandwich with egg and sausage patty." For $6+ I got a small hamburger bun with runny egg and a patty. I was looking for a new spot, relatively close to home for morning brew and a place to do a bit of work.... sadly, this won't be it.... read more

New Grounds Coffee House - Basically a VERY mini-breakfast "sandwich" - Coffee & Tea Near Me - Hilliard, Ohio

Super dog friendly and have tons of drink options to choose from. Decent price for sizes. If you are a coffee lover for the taste, I'd recommend getting extra espresso in your drink. How they make the standard sizes does not have a present coffee taste. read more

I've been here twice and the lattes don't taste strong enough to me. I ordered them half sweet, but they still tasted very much like milk and sugar. The bagel was overcooked and inedible, and the lines inside and outside are always so long. I'd like to try this place again when it's not so busy, but for now I give it a solid 2.5/5. read more

I'm a big coffee guy, and this place is the place for me by Columbus. I'm by this area and the Cinci area and this is still one of the best between both. The coffees good, hot, and reasonably priced. There's always a place to sit and study, sometimes customers are a little loud but with headphones it's fine. Super cute place too, with the bathroom being super nice & smells great because of the wall plug they use. The baristas do a fine job & never are rude or give me the wrong thing. Very nice place, 9/10. read more

New Grounds Coffee House - Bathroom (I want to steal this rug! lol) - Coffee & Tea Near Me - Hilliard, Ohio

Love their coffee and the employees are always nice. It's better tasting coffee then from the national chains.

Fast service with great coffee. Great pastries and snacks as well. It's my first choice.

My wife and I get buckeye lattes all the time here. They are so good! Usually she picks them up but I did today.. this place does customer service right. Everyone is friendly and smiling. That is rare nowadays! read more

Cute little cozy place. Very tasty iced tea and delicious hot apple cider. Charming and quaint seating area that would be perfect for studying or a quiet meeting with a friend. read more

The New Grounds Festive coffee flight line up change every month and can't wait to see what would it be for December. Not to mention, this place is super cozy. Plus the shop is surrounded with local product for you to shop. They may looks similar but the flavor is different. Some taste more subtle and some are richer. My favorite would be the Apple Pie. read more

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Tried a new coffee shop earlier this week. Place was really clean, and coffee and Scone was delicious. They also have a gathering room, if you had a small meeting or group. They had several people working so the drive thru and inside items came out fast. Restroom was very clean. read more

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Great place , would rather have fresh cream available rather than coffee mate, you can get half-and-half if you ask, but it's not readily available read more

We have been here twice. Just realized I didn't write a review last time. This is a great little local coffee shop. They have a variety of drinks. Even bubble tea. They have a buckeye latte that is amazing. It's a signature drink. They have pastries from Der Dutchman in Plain City which is cool. They have a drive thru that's always busy. It's a very cute little shop. They have a nice indoor seating area with couches and tables. They sell some really nice local crafts in the lobby. I got an iced caramel mocha and omg it's delicious. Makes me want to try it hot too. Next time! My husband their other signature drink. A New Grounds mocha. They do not skimp on the Carmel and mocha syrups that is for sure! Definitely pop in if you're in the area! read more

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Lovely little coffee shop that's definitely underrated in Hilliard. The vibe is very nice, and the staff is super friendly. We loved looking at all their decor, especially the candles. They smelled just like their description, and their toppings were so cute!! The drinks were also delicious. From regular coffee to fun blended drinks, we all enjoyed what we ordered. There was a nice seating area too. Very family friend and I would come back. read more

New Grounds Coffee House - Cookie Crunch - Coffee & Tea Near Me - Hilliard, Ohio

The girls who work here are so kind and offer fast and polite service to all customers. The treats are great, the ambience is warm and homey and the coffee is good! Highly recommend, I'm a proud repeat customer. read more

Going in and avoiding the drive through drastically cuts down on wait time. I got a buckeye latte and was very impressed with the styling and flavors. read more

New Grounds Coffee House - Buckeye latte - Coffee & Tea Near Me - Hilliard, Ohio

I always love coming to New Grounds. It's pretty consistent and you can order any type of flavor profile you could want. Throw in a cinnamon roll, you won't regret it read more

New Grounds Coffee House - Coffee & Tea Near Me - Hilliard, Ohio

It might not be the best quality coffee, but the service and ambiance of the place is always great! Definitely recommend the frozen buckeye latte, haven't found another drink there that's on it's level read more

I am always happy to support a locally owned business, so this review kind of bums me out to write. To start off with the positive, they have plenty of parking and a drive through window, which is convenient. The rest of my visit just was not as positive. Very small space with limited and uncomfortable seating, as others have mentioned. They seem to specialize in blended and sugary drinks, with limited variety of "purist" coffee styles. The young (and hardworking) staff was clearly overwhelmed on a busy Saturday and they could have used about two more people helping out. Oddly, they did not have any dairy (cream, half and half, milk) out and available to add to your coffee. They had a large bottle of flavored Coffee Mate, which I have never seen at a coffee shop before. I wish them much success, but definitely room for improvement. read more

I had an okay visit at New Grounds Coffee House. It's a small coffee shop in a pretty boring area of Hilliard. The location may not be exciting, but this is a nice shop if you would like to enjoy some alone time. It's not busy like the corporate chains. That makes it preferred over them. I like supporting local businesses so it's good to see places like this. It may not have the variety of something like Starbucks. The good thing is they are knowledgeable of what they have. It's also nice because employees aren't like robots having to memorize a whole bunch of items. They have weekly coffee specials that change. I think New Grounds Coffee House is better for those looking for some good but affordable coffee along with friendly service. It's not as big of a menu as the corporate chains but this allows them to make what they do have better. The service is much more enjoyable than other chains and they have good wifi here too. read more

New Grounds Coffee House - Inside - Coffee & Tea Near Me - Hilliard, Ohio

The coffee tastes great, service is amazing too! They have a very friendly staff! It's my favorite shop to stop by when I am in Cbus. read more

New Grounds Coffee House - Coffee & Tea Near Me - Hilliard, Ohio

It was a very busy day, so you naturally had to wait a bit but the coffee was delicious. Their team was friendly and helpful. I went inside. I loved the vibe. It would be a good place to go work in the future. There is also a drive thru, which had a very long line. Highly recommend supporting this local coffee shop! read more

I love the coffee and the options available for "fancy" drinks. You can't come here and not order the Buckeye latte at least once. Whether you order it hot, iced or frozen, you can't go wrong with all of that peanut butter! They also have almond milk, which is super important to me! The staff is very friendly except for one girl I usually see in the morning (around 7) who obviously does not want to be there and seems generally annoyed constantly. I get it, I can barely get out of bed now, let alone when I was in high school, but maybe an early morning job wasn't the right choice! It's a bit out of the way if you're not local, but if you're in the area, make sure to prioritize making a stop here! read more

New Grounds Coffee House - Coffee & Tea Near Me - Hilliard, Ohio

Great drinks, Awesome decor, but the New management is Horrible!! Before if you ordered 5 drinks you got 5 Star punches, 1 for each drink. Suddenly the new management has changed the reward system and now it doesn't matter how many drinks you get the reward is the same, only 1 star punch per visit! A complete and total sham!!! We're in a recession and all they care about is hurting the consumers' pocket books. Definitely not what it used to be!!! read more

I hadn't heard much about this coffee shop, but I was in the area and needed somewhere to go for a while. I love supporting a good local company so I hopped on over. When I walked in there were three employees working and one customer ordering at the register with no cars in the drive-in. That being said, I wasn't greeted or even acknowledged. At the register, I was given a short "What can I make you" and when I responded with an iced buckeye she was even shorter in asking if I wanted it iced. Three strikes right there, but I still stayed around to get some studying done. The coffee was decent, I really didn't get any peanut butter flavor in my drink. While I was studying the girls loudly joked and discussed one of them starting their freshman year on campus and ignored the four other customers that came in during that time frame. So to summarize, the coffee was good- the service was not. read more

Great ambiance. The menu is very broad. Great place to catch up over some coffee. Highly recommend the scones

If you are in a hurry do not attempt. The drive thru will be at least a 20 minute wait no matter how many cars are in line. Go inside and you will get faster service. The coffee is great but the service needs some work. read more

Always great service and love their coffee drinks. Also, convenient drive thru! Buckeye lattes are an amazing guilty pleasure

Favorite coffee spot in Hilliard. Their coffee is super good and they have a drive through which makes it easier. Most specialty coffee shops do not have the convenience of a drive through. Also their pastry treats are all from delicious Der Dutchman read more

I love this Coffee Shop! Their frozen buckeye latte is the best! I think it's their most popular drink. I bring my friends and family here on a regular to treat them. I hear the other drinks are great too. I just wish they had a shop in the city! read more

New Grounds Coffee House is like many suburban coffee shops with little foot traffic. It feels like a two-bit Starbucks imitation. The shop is located in a strip mall near the intersection of Scioto-Darby Rd. and Cosgray -- there are points against it right away. Who goes here? Mainly soccer moms and high school kids. Not that there is anything wrong with those two groups of people. They just don't tend to foster a super-rad coffee house ambiance and community. The room is plenty bright and there is free Wi-Fi, but the seating is uncomfortable. I can't imagine wanting to stick around here too long. Oh, and there's a salon in the back. It's out of the line of sight, but still...weird. They serve Crimson Cup Coffee from right here in C-bus. That's pretty cool. And the shop serves tasty bagels that I can vouch for. read more

New Grounds Coffee House - Coffee & Tea Near Me - Hilliard, Ohio

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It has a drive-thru that isn't 20 cars deep like SBUX - what more could you ask for! I used to go here all the time when I lived here years ago and stopped when I moved out of the area. It was exactly how I remembered it! It's never really crowded, has a good variety of drinks and baked goods (some from Der Dutchman- yessss!!) and their staff is super friendly. My one and only grievance with this shop is that their drinks are a little sugary (candy tasting). I'm sure I could figure out how to get it modified to my liking, but I always forget how sugary they are for my liking before my next visit. Their Buckeye with white chocolate and peanut butter (REAL PEANUT BUTTER) is amazing. They can pretty much make anything hot, cold or iced, too. I'll be back! read more

Love, Love their frozen buckeye lattes! So good, I actually will dream about them. I've had 2 family members & my co-workers at the office try this & now they are all hooked! read more

New Grounds Coffee House - Frozen Buckeye Latte - Coffee & Tea Near Me - Hilliard, Ohio

I had the iced mocha. My brother the frozen buckeye. Both were delicious. My mocha tasted like it was made with skim milk. But it was my bad, I didn't ask for anything specific. They were pretty quick. They also have BUBBLE TEA. So i wont have to drive to Dublin anymore to get it. Which will be nice. I do have to say that most of the employees were nice besides maybe one who seemed like she wasn't thrilled to be working there. But I don't let that get to me. Could have been a bad day. But either way it wont stop me from coming back. I have to try a few more items to see if i could be a regular. read more

New Grounds Coffee House - Coffee & Tea Near Me - Hilliard, Ohio

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So... I love this spot because they offer sugar free options. Do to medical reasons and recent surgery I have strict dietary restrictions which limit choices. I have to have sugar fee and almond milk... no dairy. This afternoon, 1 of the 2 girls working had her boyfriend there and was distracted. The other girl was working her butt off. I did catch the girl who was distracted making my drink with Whole Milk. I think it is SUPER important that some people might be picky about their drink that they really take into consideration that some customers have medical dietary restrictions, especially allergies. She was upset I wouldn't take the drink made with whole milk. Though I strictly requested almond milk and it was in the receipt. But... I just hope maybe management would literate into why some customers are so picky with their drinks and with some times being busy that they don't have a boyfriend or whatever taking up their time. It limits mistakes and more customer focused. I'm just surprised she was doing this while they're so busy with only 2 people working. read more

Service was poor; the barista didn't even turn around to take our order. I ordered an iced caramel latte and it was very bland. My partner ordered an iced white mocha and they forgot the espresso--it was literally sugar milk. Waste of money. read more

New Grounds Coffee House - Iced caramel latte - Coffee & Tea Near Me - Hilliard, Ohio