I have said before that I am not comparing McDonald's to Ruth's Chris. I am comparing it to other McDonald's locations and other fast food restaurants, and by that standard my experience this morning was excellent. I arrived early, found a clean table tucked into a corner, and settled in. I was able to connect to their wifi quickly and easily, and placing my order through the McDonald's app was just as simple. About five minutes later, a pleasant crewmember brought my meal over on a tray, which is always a nice touch at a fast food place. Everything I ordered was exactly right. The Egg McMuffin was cooked properly, the hashbrowns were still hot, and the coffee arrived just the way I requested it with two cream and light ice. I even received a bonus sausage wrap with the hot salsa, which made the meal feel a little more generous than expected. It all came out fresh, accurate, and ready to enjoy. Overall, I had a very pleasant experience. The restaurant is clean, the service was friendly, and my food arrived exactly as ordered. For a McDonald's, this was a clear five‑star visit. [Review 1642 of 2025 - 882 in Georgia - 25190 overall] read more

See all

So mad. Came thru for just coffee and a soda Sunday 26 oct. 1030 am....yes Sunday....took cut to the 2 gallon carafe....got 1 inch.. said, do u have one ready.. she didn't answer, went to dripper. Checked filter. Pushed 5 buttons so I knew I had to wait.. 5 min late as see no driving yet. I asked her....is it done.....she checked, pushed 4 more buttons...ignored me and back to register.. forgot we t it. Over to gas station got my coffee and left.. McD. U still don't get it read more

McDonald's - Address, never got coffee - Fast Food Near Me - Pooler, Georgia

This McDonald's location is always has great customer service as the staff is always friendly and polite. I stopped by the drive thru to order a French vanilla iced coffee which was very refreshing. Fast friendly service through the drive through every time. read more

Let me start by saying that McDonald's was a major part of my childhood, including 2 years as a McWorker in highschool, however I don't frequent much in adult life. I guess the happy meal toys just don't have the same pizzaz anymore. The Chicken Big Mac caught my attention and lured me in recently. It replaces the beef patties with two chicken patties, which I am sure are the McChicken patties. It is a lot more "meat" than the Big Mac. I must admit that I enjoyed it more than a regular Big Mac, and would encourage them to turn this temporary special into a standard menu item, especially since it doesn't require any special ingredients that they don't already carry. The reputation for service & wait time at this location is not good, however, I can report that we ate at the heart of lunch hour, and it was great! My food was brought to my table within just a few minutes! That said, my coworker ordered the same thing and they made him come to the counter to pickup his food, but it was still quick. The restaurant was clean, and I would rate the service as good based on this visit alone. My coworker is a McDonalds connoisseur and knows more about the restaurant chain than anyone I know...by far. He has experienced long wait times (over 30min) for food at this location on multiple locations. We came because we didn't have time to drive farther. Know this risk when coming to this location. read more

McDonald's - Chicken Big Mac - Fast Food Near Me - Pooler, Georgia

Ordered a simple 2 cheeseburger meal. Shouldn't take any time at all, right? No. We pull up to the window only to be asked to pull forward to wait along with a fleet of vehicles already waiting for theirs. read more

I have been standing here trying to pay for my food being ignored by staff acting very ghetto. I had to say something just for them to take my money this place is horrible read more

Don't waste your time or money at McDonald's on 80. Waited 40 minutes for order and still didn't receive it all. Crowd of people inside waiting for orders and nobody helping them. read more

I placed a mobile order and I was able to get 20% off my order by using the APP. The burger and the chicken sandwich were just OK. Usual Mc Donald's fare. The lady behind the counter seemed rushed and not too friendly. It's not too far off the highway. read more

See all

Whoever was taking drive thru orders at 11:30 on October 5th has the worst customer service ever. It's a drive thru so I don't have high expectations but simply speaking to people nicely and not being condescending and rude while it's pouring rain is basic courtesy. read more

15 min in line. No order yet kiosk broken..Definitely not fast food. How did our system get so broken

McDonald's is typically reliable for quick service and a clean bathroom. This location doesn't check either box. It took 15min to get our drive through (and the order was wrong) and then I made the mistake of using the ladies room. It was FILTHY, the soap dispenser and hand dryer were both broken and the music was incredibly loud and obnoxious. There was an employee in there who laughed about how loud the music was blasting while she made a point of telling me that I shouldn't use one of the stalls because it was too gross. Get it together, guys. Whoever owns this location needs to care about their restaurant and help their employees feel even a touch of pride before loyalists like me decide to never step foot into a McDs again. Truly disgusting and disappointing experience all around. read more

Simply disappointing. I was the third car in line to get to the window to get my food, waited nearly 10 minutes and couldn't leave due to being blocked in by others. People were blowing their horns because it was taking so long. The car at the window was waiting for their food, but after nearly 10 minutes of waiting, they asked them to pull around. When I finally got to the window, I told the employee that I hope my food was still hot and not sitting on the counter bagged up. I should have checked it before I left. Got home and the food was slightly warm. I will never return and certainly hope the managers do a better job to ensure people's food is hot, since they can't get people thru fast enough, they should keep under the food warmers until the car arrives. read more

To the victor, goes the spoils of war. Or at least, that's the way I see things. This McDonald's was basically near my hotel, the Courtyard by Marriott. My friend came to this McDonald's location near the Savannah International airport because she was dropping me off here and was on her way back north to North Carolina. We decided to have lunch here at this McDonalds. We arrived here around 1:00pm and found parking. It was easy enough, since it was a Sunday afternoon and the parking lot was not full. We opted to head inside and found a nice place to sit at, talking about the aforementioned spoils of war that we had embarked on over the weekend - a 24 hr footrace that left me wanting more, although running late at night thru wooded areas was going be interesting. With that said, my experience here at this McDonalds was typical but good. It was good to see civilization again after being on a farm for 2 days camping. The restaurant itself was smaller than I thought but I think it can hold probably up to 25 people at a time, socially distanced of course. McDonald's is known globally for its chicken McNuggets and its familiar burgers and fries. I ended up getting a 20 piece chicken McNuggets, large fries, and a large Diet Coke. I even paid for my friend's meal, because she was gracious as to giving me a ride to McDonald's & hotel after the 24 hour run event we both endured. I enjoyed the ambiance, which was nice and quiet. The overall experience here at this McDonalds near Savannah international airport was pretty good and just very grateful that I was here because of the aforementioned reason why I was doing stuff in Georgia. This McDonald's experience represents the result of a lot of homework and training and not because it was just lunch, but it was just a reward for a job well done. For the most part, though maybe it was just lunch but to me, it was more than that. It was the reward that kept me going when I felt like quitting, and all hope was lost. Still, the company while dining in this McDonald's was excellent as usual, the service here was typical of any fast food restaurant especially McDonald's. The restaurant itself is clean and really comfortable depending on the time of day and how busy it is. For me, though it was pretty nice and mellow, especially when it was on a Sunday afternoon here in Savannah Georgia. The ordering process is fairly similar. Enter your order with the McDonald's stuff and you just wait until your number is called and pick it up which is what I did. After filling up my cup with ice and liquid soda, I joined my friend, who was picking her meal at the same time. Because she was driving me here from Brooklet, Georgia I paid for her meal. It was the least I can do for all the help she's giving me over the weekend in Georgia. And so, this McDonald's is well located so you can grab a bite to eat on the way in or out of Savannah, Georgia since the airport is Close enough. This McDonald's location is situated near the city limits of Savannah Georgia. His physical address is 190 Pooler Parkway here in Pooler., and is about five or so miles from the savanna international Airport. They accept major credit cards as well as cash. They have an app that also accepts all the credit cards. For the most part though, the experience here at this McDonalds was one of last meals on my trip to Georgia and it was pretty good. As mentioend before, the parking here is quite generous. Best to come here early enough to secure a spot. Not sure if there is local public transportation here, but confirm if the city of Savannah has routes that comes out to Pooler. While it is just a McDonalds, its a nice budget friendly place for lunch or dinner. Service was nice and typical while I was there. 4.0 stars for the overall experience. 4.5 stars for the service and the ambiance. 3.5 stars for the food. 4.0 stars for the wifi. 3.0 stars for the prices. Support local! B read more

food was hot and fresh and delicious. everyone working was so nice too. I give this mcdonalds 10000 stars

Drive thru service is slow and very unfriendly. My meal was adequate (double cheeseburger meal & chocolate chip cookies). Good location and the outside is clean/ well kept and welcoming. I've never been inside. read more

McDonald's - Double Cheeseburger - Fast Food Near Me - Pooler, Georgia

-1 actually. 30 minute wait in a kids meal ...forgot the sauce forgot the milk. The women's bathroom OMGGGG like...deplorable. customers were canceling orders !! I spoke to who said she was the manager...total.attitude and didn't give a crap...said sorry we are short staffed OK....bathrooms haven't been cleaned like maybe ever??? Toilets even stopped up read more

Just terrible service, lady in taking orders through the fast food line should not be the one taking orders.

This is the 2nd time that this has happen to me at this location and I love McDonald's but this location is not the best at all it's really sad that I have to inspect my food before eating due to a poor lack of service from this location. I was just eating this bacon quarter pounder and just happen to look down at the sandwich and saw that the meat was Pink. read more

McDonald's - Bacon Quarter Pounder with Cheese - Fast Food Near Me - Pooler, Georgia

Always check the bag because every time we go there something is missing! The dining room is always filthy.

I am rating this on ONLY the wait time. We have visited this location several times. If you visit after 10 pm they are slow. Extremely slow. 25 minutes per car to order. The night shift workers were cleaning and taking out trash while 12 cars waited to order. It's okay though I still drove a few blocks down to a different establishment.. and that only took 5 minutes. read more

Waited for 10 mins inside before I finally had to try to get someone's attention. Once I did finally get someone's attention she said someone will be right with you. Another 10 mins pass and I finally said "should I just order from the Kiosk?" She said sure. I would have done that when I first went inside. They were busy in the drive through but still read more

How you just open this business you just opened it I go and try to get a sausage Mc griddle this morning and she gonna tell me it's gonna be a minute you just opened this damn store and you're behind don't have food already that's ridiculous they need to shut it down I give them a negative one read more

Drive thru Lines are always beyond around the building. Nasty attitudes 98% of the time. Indoor entrance is hit or miss. One minute open, next closed for days. Most of the time food is either burnt to a crisp or 3 days old. Cant imagine why.......... read more

Truly one of the WORST Mickey Do's in terms of customer service and customer care. Drive-Thru line is ridiculously inefficient at almost all hours of the day. If you have the misfortune of trying to go there during "late night" hours, you might as well forget it. You will wait FOREVER at the order sign and will be completely ignored. It's kind of crazy how terrible the service is there. It's hit or miss with the friendliness of the staff. Most of them seem to care very little for being polite or nice in any way. They seem to really hate to work there. Ugh. Avoid at all costs. read more

Manager/owner, take a lesson from chik fil a...they have the same demand or more and punk customers out...no reason that someone needs to stay in one spot for 5 minutes just to move up 20 feet. Update to my review...it's a good location but management (really the franchise owner) has to realize two things. You have to employ more than two people (order taker / cook) when chik fil a closes and your the big dog still open. And second, the sweet old lady taking the orders is not cut out for it. She means well but is confused a lot. Give her some help or place her in another position she can excel at. read more

we always look for Story every time we get some coffee just because he is a very nice and welcoming person. I will never go to other location. Story's customer service is impeccable and I hope the best for him. read more

Supposed to open at 5AM. Planned to show up right at 5 as I was in charge of breakfast for 4 people. After waiting 10 minutes (5:10). I pulled up to the window. Waited another 5 min for the Lady to even look at me. I just needed a time to make a decision on if I had time to wait out the incompetents. Very rudely through the glass with a look that would kill. She glared and said 10 minutes. Well it's now 5:30 with the drive-through still blocked. Ridiculous!!! Mission Fail!!!!! read more

I've never had a fast food experience this awful. 11:07 am. Placed an app order and parked on space #3. Notified I was there. 37 minutes later I was still waiting. I actually called inside to check on my order. A few minutes later a guy came out and told me they lost my order. Wow. It's already paid for and you lost it. I told him what my order was and about five minutes later he brought out some food. It wasn't anything like what I ordered! My cake was mostly water with all the melted ice. I sent feedback via their app. I explained and even told them ive.never asked for a.refund on food but this was the time I should get it. They never even called me. How can any McDonald's screw up so badly that they can't get orders out in an hour??? Pathetic and useless, if there was something consimers.xould do.to make this location go out of business I'd start a.socual.media account for it today. Shame on you for taking peoples money and not giving them their food. read more

Nothing is fast here. Doesn't matter time of day or day of week. Would be faster to go home and cook.

Used the drive thru. Just wanted a coke and a small fry. Line was long. Employees were enjoying themselves. Fries were good and salted well. read more

It is a rainy Sunday morning after 10am and the drive thru is packed! I was not very optimistic after all the o e star reviews, but the kids wanted their pancakes. The line moved FAST and the staff was very friendly and efficient! Great job McDonald's Pooler, GA! read more

McDonald's - a receipt for a restaurant - Fast Food Near Me - Pooler, Georgia

Where do I start? If you go after midnight to this McDonald's, they conveniently only accept cash. They conveniently have a limited menu. It's ridiculous and just go to cookout. read more

Never open when they're supposed to be open! Online will say open till 11 and pulls up and they're closing at 10 and there's no posting around the store official hours read more

I have been living around this area for more than a year now, they NEVER have their ice cream machine working. EVER. I visit this location at least 3 to 4 times a month. read more

Went to this McDonald's today at 12:30 pm. Drive-thru was backed up so I went inside to place a to-go order. There was a long line inside, with only one register open. I placed my order and completely confused multiple employees because I ordered a glass of water! They ended up giving me a bottle of water because I'm guessing they couldn't comprehend how to fill a cup with water. The cashier was rude when I ordered a plain hamburger and asked to add mayo to it. She then said "then you don't want a plain burger." My order was messed up because my burger had everything on it and no mayo. I'm only giving them one star because it won't let me give them zero! read more

Do not recommend! Pull up to the drive thru and the first thing I'm asked is "do you want to try our new cheesy bacon fries?" I say yes & try to order only to be told "sorry we're outta cheese" THEN DONT ASK IF I WANT TO TRY IT. My next issue; tried to order 2 egg McMuffins at 1am just to be told "sorry we're not serving our ALL DAY breakfast." WTF?! Please tell me why you insist on false advertisement??? read more

I went in to get a cheeseburger bundle and I get that quite often. The bundle comes with 2 cheeseburgers, 20 nuggets and 2 medium fries. I had asked them and told them that I get this a lot and it always comes with 2 medium fries but they insisted that it only comes with 1. I searched it up and well guess what, it comes with 2. The manager was the one I was talking to and I got scammed for my money. read more

Can't get the order right any of the times we have came. Also, check your bag because they will just not put your food in the bag.

This place is disgusting! No management to think of and one of there "minor" employees took a bite out of my granddaughters McRib sandwich before delivering to us at the walk up! Totally unacceptable. Obviously corporate doesn't read these posts. Don't see anything over 2 stars and wonder if this is going to continue! So sad! read more

Went there last Wednesday, Thursday and today monday on my lunch, 3Am. Was greated each time by "our system is down" i wont try again. Cant soeak to the food, never been served. read more