The food at this location was okay, but the customer service really missed the mark. We specifically asked for a baked potato with ranch on the side, but when the food came out, the ranch was already on the potato. I pointed it out right away, and the employee responded, "I told them, but they didn't listen to me," and just walked off. No effort to fix it or take ownership. I ended up taking the potato back to the counter myself and asked for it to be remade. When it was brought back out, the gentleman who delivered it didn't say a word--no apology, no acknowledgment, nothing. What made it more frustrating is that the restaurant wasn't busy at all--we were one of only two tables there. Situations like this are easy opportunities to provide good service, and unfortunately, that didn't happen here read more

This was a great stop for a casual meal and everything came out just right. I ordered a baked potato and a sandwich and both were really good. The baked potato was hot, fresh, and loaded well, and the sandwich was made perfectly with fresh ingredients and great flavor. It was simple food but done the right way, which is exactly what I was hoping for. The restaurant itself was clean and comfortable with a relaxed, easy going atmosphere. Even though it was a busy time, the service stayed friendly and the food came out in a reasonable amount of time. Overall it was a solid experience with good food, good service, and a convenient spot to grab a satisfying meal. I would definitely come back again when I am in the area. read more

I placed a online order which wasn't ready when I got there. The whole point of doing so was that I wouldn't have to wait 7 minutes. There were all of 3 people inside at 5pm, none of whom were ordering. The employee did greet me, but then had to go make my order. They were out of the syrup for the $4 berry tea (which I had to remind them I'd ordered). Then I got home to open my club sandwich which had basically just been tossed into the box. I expect a lot better for a $34 meal. And when did McAliister's change their tea recipe? It used to be so good, but now tastes like the instant Lipton junk out of a bottle (lemon flavored). Hard pass on coming back here. read more

McAlister's Deli - McAlister's Club with disappointing presentation - Salad Near Me - Pooler, Georgia

Love McAlister's Deli! Food is consistent regardless of what location you go to. The Peach Tea is the Best Ever! Food is tasty & they have a wide variety. Would go again for sure! read more

First time here and last time here. The staff was great, shame the food was not the same. I ordered a club and chose Mac and cheese as the side. Paid an additional $.50 for that side and took one tiny bite and spit it out. The sandwich was more basic than I'd make at home and the Mac and cheese had something wrong with it... maybe it sat untouched in a warmer for hours? On the plus side, if you like soda, there's only one size, huge! read more

McAlister's Deli - Mac & Cheese that should not have been served! - Salad Near Me - Pooler, Georgia

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It took forever to order and only one person was ahead of me. It's been 10 minutes and I still don't have my food. I left after waiting 30 minutes for my food that I never got. read more

Food is not bad but personal do not do they job we order cheese broccoli soup and instead of soup we got just broccoli I think they should listen carefully when they take the order read more

The customer service was nice so I added a star. If I wanted a leftover baked potato with soggy, seasonless veggies, I would've made it myself and spent $14 less dollars. The fact that the entire seating area was empty should've been a sign. read more

Horrible customer service. We ordered a delivery for our office. We ordered our food 9:14am. We asked for a 11:30 delivery. The delivery didn't arrive until after 12 noon which threw off our agenda by 40 minutes. When we called to inquire, we were told that we were pushed back due to a bigger order that took precedence over us. First come first serve basis is not followed at this restaurant. When the order finally arrived, some of the lunches were missing, we called and asked for them to send a driver back with the food that they failed to put in the order. We were told no they would not redeliver and that they would just issue us a refund so some of the people did not even have lunch. This is unacceptable and united sugar will not be placing any additional orders with McAllister's unless we receive an explanation and apology from Management. We always try to support our local businesses, but we cannot support this type of incompetence and lack of customer service. read more

I absolutely hate giving businesses less than a 4 star review, but McAlister's Deli you need to make some changes! I'm a person of habit, once I find something on the menu that I like I typically stick with it. For a while now I've been noticing McAlister's going downhill, but chalked it up to be an off-day. Sorry, no more! The portion sizes are embarrassing. Looking back at my past reviews - I'm jealous of what they use to serve. Today I went with my norm, the choose two- broccoli cheddar soup and French dip. I paid ~$13 for a cup of soup and maybe 3" of a sandwich with one piece of meat on it. When McAlister's was at its prime the sandwiches use to be loaded with meat. Now, it's barely visible. The massive side of au jus is a complete tease. You'll be able to dip your sandwich in the au jus possibly twice. If you're lucky! The tea is perfect, but everything else is not worth the money. McAlister's your sandwiches use to be good, but sadly that a thing of the past. read more

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My first experience with McAlister' Deli was through an introduction by a school event that had used them to cater our work lunch. It was obviously so good to the point that I wanted to try it again which I did. I ordered the Southern Chicken salad was phenomenal. I would definitely eat it again; however, McAlister's Deli lost a star due to the lack of customer service when I arrived in the store. It was clear that I was still on the clock because I had my work badge on. It was clear that I was unsure of what to do when picking up an order because I walked from end of the store to the next. There was a female wrapping cookies when I walked up to ask where do I pick up a to-go order. She mumbled something but it was clear that the ten minutes I wasted without someone acknowledging my presence could have been avoided. I could not figure out what the issue was. I would have walked out, but I was there to pick up an order for several other people, so I did not have that luxury. Although the food is good, I would take long consideration if I had to go there as an individual who wanted something to eat due to that particular experience. My advice to the manager would be to train your people to greet each and everyone as they walk in the door and make it clear to customers how and where to pick up to-go orders. read more

McAlister's Deli - Had a few bites before I took this picture. But at least I got it in. Lol! - Salad Near Me - Pooler, Georgia

I enjoyed this location so much, it was my first time ever visiting and I am so glad I did. I believe they may have been under staffed due to there being multiple tables that had not been cleaned but other than that, I would come back again and again. I am looking forward to trying other menu items. read more

Went in around lunchtime during COVID. It was busy with a line since their power had gone off before we had arrived and had just come back up. They offered to get everyone in line their drinks while they waited to order. They did have a lot of their tables closed off for social distancing but some of it just didn't make since. They had more closed then open and for the amount of people ordering. If you wanted to sit down after ordering your food. I kinda felt like we were acting like vultures looking for tables to open up and trying to grab it before someone else did. Also the tables that were open were dirty and still had trash left on them from the previous guest. After circling twice we decided to pick a table that had someone trash on it and had to find someone to clean it off. Which was him just wiping the crumbs to the floor and no real wipe down... I had heard they had gluten free bread which I was excited about. Since I don't really eat bread anymore since going gluten free. I ordered their half & half lunch special. Half soup and half sandwich... the sandwich was great and super flavorful other then my bread kept falling apart. The soup was their vegan chili which was honestly sad. It was more liquid then ingredients. I maybe got a bean or two and some onions in it but that was about it. Overall, the sandwich was yummy and I look forward to giving them another go and trying out some of their salads next time. read more

McAlister's Deli - Salad Near Me - Pooler, Georgia

Loved the sandwich and soup combo. Their Sweet tea is to die for 10/10. My spud needed a bit more cook time i got the loaded . Over all food, service and ambiance were great read more

Steady stream of customers is a good indication that the food is good. They really could use a second cashier to speed up the ordering process. The Reuben was good but really needed more thousand island dressing. The turkey pepper Jack cheese was also good but all the meat was on one side of the roll. There were at least 6 tables that needed busing the entire time we were there, it might be time to place trash cans in the dining area if there isn't enough staff to cover it. When we left the drive thru line wrapped around the building. read more

McAlister's Deli - Reuben and potato salad - Salad Near Me - Pooler, Georgia

I did not want to walk far from my hotel for dinner here in Pooler, Georgia. This McAlister's restaurant was yards away from the Courtyard by Marriott hotel, where I was staying. Seemed legit. And so, I was here debating on what to eat for dinner in the area and decided to come here to McAlister's. I may have come to this restaurant chain before but not in Georgia. I believe I've been to another McAlister's Deli, but not in Georgia. I think Mississippi in November 2019. With that said, I was sort of familiar with the brand, although I believe that their popular items are their baked potatos and their line of homemade sandwiches. While the menu was fairly limited, it was pretty good I guess. I was thankful that they were still open at 8pm on a Sunday evening in February 2023. I ended up getting a ruben sandwich and a baked potato (maxed), along with a large diet coke. My experience here at McAlister's Deli took about 20 minutes from entering and exiting the restaurant. I wanted to do take out and they have this cute little waiting area with seating to wait for the order. The service here was fast for being kind of empty on a Sunday evening just outside Savannah. The restaurant itself was clean and organized. Quite nice and the ambiance was pretty quiet too. Not sure if they have Wifi for customers. The overall experience here at this McAlister's Deli in Pooler, Georgia was quintessentially pretty good. There was only 1 person manning the register and while I was waiting for my order, this guy had a particular order and it was interesting how the customer and restaurant staff interacted. I was glad I didn't have to wait behind him. For the most part though, I probably should have dined in to get in the ambiance more, but I just wanted to dine in in my hotel room. The ruben was pretty good, but I enjoyed the max baked potato even better. Probably should have ordered extra baked potatoes, but that's for another review at a later time. I thought that McAlister's Deli was a cool little option for those who want something different than your Taco Bells and the McDonald's of the fast food world. It can be healthier in a sense, depending on what you order. During my experience here, I didn't notice if there was any air conditioning, since probably it was in the 40's F at night at the time. While the menu is limited to just mainly sandwiches and potatoes, don't forget to ask for a pickle, since I probably did. And so, if you are in the area and fancy coming to this place, it's a neat place to indulge. This McAlister's Deli is located in Pooler, GA near the Courtyard by Marriott hotel. The physical address is 405 Pooler Pkwy. Like many restaurants in the industry, they accept major credit cards, as well as cash. Cash is good. As far as parking goes, they are situated next to a semi large commercial center, so along with the hotel parking nearby, you can have plenty of parking at your fingertips. I'm not sure about public transportation in Pooler or Savannah, if you use them. Best bet would be to double check and confirm with the local transportation authority for your options. Rental car is ideal, although Uber and Lyft would be cheaper. The experience ended up being uneventful and enjoyed my last night in GA before heading home while grabbing dinner here. While the food was delicious, I felt like the overall experience here was decidedly just okay. The prices were a little overpriced for what they had offered, but it was good enough. 3.5 stars for the overall experience. 4.0 stars for the food and ambiance. 4.0 stars for the friendly service. 2.5 stars for the prices. Support local! C+ read more

Fairly disappointing experience and do not expect to return. Went there for lunch and only 3 tables occupied. We're warned of a 30 minute wait when we walked in which was nice but decided to order and wait. And we did wait for a half hour but it was expected. Chili - not very good and barely warm. Just not much flavor. Also does not care not contain beans which i know many like. Ham and cheese melt - not bad but if you think this is grilled forget it. It is a cold sandwich with a piece of partially melted cheese on top. Not a bad sandwich but not as expected. read more

I was going with 4 stars until I had some old lettuce in an avocado salad. The avocado had no flavor. the McAlister club was good. The proce was reasonable. The loud Christmas Music was obnoxious. Still, I would return. Reminds me of a Panera menu but NO Coffee! Good place but not great. read more

Ordered curbside through the website for a Sunday lunch. I selected the toppings for my baked potato, ordered a chicken soup and side of cucumbers and tomatoes. Maybe I'm just hungry but the soup was flavorful and hearty. The chicken was shredded inside and the broth has a lot of herbs and vegetables. I loved everything, it hit the spot. If I did have a negative... it was not enough cheese and bacon on my potato and those were the items that cost extra. P.s. - soup was wrapped in cellophane very well for transport home. It took 2 minutes from my arrival to departure. read more

McAlister's Deli - Nicely wrapped chicken Cup of Soup - Salad Near Me - Pooler, Georgia

Thoroughly enjoyed our meal. Althing the place is currently understaffed, the staff did their best to keep the place running smoothly. I had horseradish roast beef sandwich and I love its classic/simple taste. We will definitely go back there soon again! read more

McAlister's Deli - Salad Near Me - Pooler, Georgia

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Food is good. Service is bad. Ambiance ok minus clean tables. I feel someone should at least say hello!

Arguably one of the best deli's in the region. The cookies are ridiculously good. The club sandwich and chef salad with chipotle ranch is a must. The sweet tea needs work, but the lemonade is very good. The outside seating area and inside is always very clean, and the staff are nice. read more

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Major Disappointment - we ordered over $200 (office luncheon).... mac & cheese was cold(not room temp) COLD! they used butt ends of bread ?? Why?? mixed up orders, sandwiches not prepared as requested.. and when we contacted the restaurant, they literally could care less and told us to file a complaint, REALLY!! So we got stuck with whatever we got. I can confirm we will NEVER order from them again! read more

13$ Blt. I could have made it better at home. I don't really know how to describe how disappointed I am. Really I can't. read more

McAlister's Deli - Sad BLT for $13 - Salad Near Me - Pooler, Georgia

McAlister's is one of my favorite places. That said this location is poorly managed and the quality has gone down to an unacceptable level. I will not be eating here again. read more

My favorite stop for a working lunch. I can set up my laptop, enjoy my Savannah Salad (love that Sherry dressing!), and I don't even have to worry about refills since the staff normally gets them before I have a chance! read more

absolutely fabulous food. They were a little under staffed today but they all handled it like a pro. i'm only disappointed we don't have the same deli where we live. read more

Ordered a catering lunch for work and it went horribly wrong. For starters the driver was 45 minutes late. Every time we called the store; they said the driver was in traffic. We pulled up google maps and it was literally NO traffic at all. We he finally arrived he smelled like a pack of walking cigarettes. Why would you smoke in the car KNOWING you are delivering food?! The bread on one of the king chicken clubs wasn't toasted and to add injury to insult they put the end piece of the bread in the middle of the sandwich! I've NEVER had a restaurant give me the end piece of any bread. My coworkers' macaroni and cheese was ice cold. The store didn't attempt to heat it up. We called the day before and requested pickles which we did NOT get. The last straw was my other coworker has a long piece of hair in his sandwich. He literally got down to the last two bites and pulled the hair out of his mouth. We spent way too much money to receive this terrible service. Orders mixed up, cold items, cigarette smoke, and long hair is NOT what we paid for. read more

Very good nachos. Chips nice and salty with cheese and chili are seasoned perfectly. Restaurant is clean and staff is pleasant. One order of nachos is enough for two people. read more

McAlister's Deli - Nacos - Salad Near Me - Pooler, Georgia

Employees were amazing and the food was good but the manager on duty was terrible. Line was super long , they had cooks running the food and only one person taking orders. The manger was sitting in the office for about 20 minutes until one of his employees finally came and told him they needed help. which by the way, the office is right by the front counter with a huge window so you can see the line. Biggest part of running any restaurant is team work. This was Sunday the 10th around 1. read more

It was about one hour til closing. The restaurant looked Dark and dim. Food was dissappointing. The sandwich only had a couple of slices of meat. The staff was arguing and cussing when we were there. We should have left. Usually, McAlisters delis are promising to grab a great sandwich. Not this one. Hopefully they will get better. read more

Loved Mccalisters in Charleston at tanger outlets, but this one? Nah. Last time I came, I ordered a spud and cheesecake for my wife and it took forever while all the teenage staff laughed and joked in the kitchen. Got my spud and it was burnt to the point that I had to throw it out. Depending on which shift you arrive on, the tables are usually pretty messy and not cleaned up. read more

There were 2 parties ahead of us in line when we arrived. It took 15 minutes for is to be able to order. Our party ordered various spuds, a side salad & beverages. A person in our party had an allergy to onion and the cashier was kind enough to walk back to make sure the kitchen was aware. She rang us up and got our beverages. After we had been waiting, someone came up from the kitchen to tell the cashier that potatoes would be another 45 minutes. The cashier told her we had ordered spuds. We were asked if we wanted to order something else. We could not because of food allergies and we were not able to wait another 45 minutes. The person from the kitchen came back up and refunded the potatoes but would not refund the salad or the beverages that we had not yet consumed. The salad was not ready, we had to wait for that. Very disappointing experience. The communication and customer service were very poor. I think they should have either voided or credited the transaction and let is go get a meal. read more

Caesar wrap is ok... love the soups and hot sandwiches though! Maybe my specific location, but the atmosphere seems super slow, with not a lot going on! Service was meh, could have been happier but the employees at least seemed like they wanted to be there, so that is good! read more

I ordered a soup and sandwich. Before I has an opportunity to see the food I saw how dirty my to-go box was. It was smeared in guacamole, my order did not include it. I spoke with the manager who was nonchalant about it. The soup was lukewarm and lumpy. The sandwich was missing ingredients. I guess giving customers a quality product and with a clean presentation was too much that day. I was extremely disappointed. Side note: Seeing the cashier scratching her hair incessantly, and then touching food items was hard to watch. The manager wiping her nose with her hand, while putting out the napkins and straws was also cringey! read more

It looks like McAlister's has fallen on hard times. My horseradish roast beef sandwich was good enough. The meat, however, did not fill the bread which was on the stale side. The "homemade" cookie is commercially packaged and filled with preservatives. Finally, the spud chips which seemed like would be homemade are vending machine potato chips. Described as very special but turns out to be just another fast food experience. read more

Road trip stop! Perfect timing for me to place my order online and hop in to pick up quickly. The workers were overwhelmed by a slight rush of five people I think which dragged out getting my drinks. But my tea which they are famous for was on point! read more

Hire more people. This place hasn't gotten better in the few times I've been here. It wasn't my choice to come here for lunch today; I won't return. I made an online order and 35minutes later, still waiting for my order, With a long line of walk-in customers waiting for their orders. read more

I really enjoyed the potato and salad from here. I had never had McAlister's but it was pretty good. I would get something from here again for sure. read more

McAlister's Deli - Salad Near Me - Pooler, Georgia

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They locked the door at least 10 minutes till closing time so I couldn't get my dinner.