I recently visited this location and was incredibly impressed by the service we received from Chase. Despite the high volume of customers, he maintained a positive and cheerful attitude. read more

Horrible customer service by everyone in this establishment. My family and I came for lunch on 11/16/24 at 2pm and were appalled by what a horrible service we were given here. Not only was there no one at the register to take our order, we had to wait 15 minutes to be seen. And even when someone did come assist us at the register, that lady still got it wrong. She was trying to charge us for double what we ordered! And she even missed some things we ordered, forcing me to order from the inconvenient and tedious kiosk. We waited ages for the food we ordered, while more and more people came in and lined up at the register and we not taken care of until a customer had to practically yell to get one of the useless employees attention. At least six employees were huddled over the food giving looks to the people inside, how about you coach these employees to make themself useful and actually take action to solve the problem? Maybe the customers wouldn't be so rude to you if they were greeted with good service. Once we finally got our food, we asked for BBQ sauce to which we were greeted with an eye roll and sigh from the same lady who took our order. And when we asked for napkins, she gave us FOUR single napkins! For our family of four, we were only given four napkins after having to ask for them ourselves in the first place. And our final straw for this disgusting establishment was the restrooms. This is exactly why we chose to take our food to go and not eat here. When we entered we were greeted with a disgusting restroom, toilet paper all over the floor, in every stall (4) there was used toilet paper on the floor. One stall had no paper forcing my family and I to wait for the same one after each other was done using it. And to top it all off there was no soap in the dispensers! First we have to deal with the disgusting restroom and then we have no way to rid ourselves of the bacteria we gained from being in there. If you're heading back to LA just wait 2-5 miles there's another McDonald's on your way over there on the 10, you're better off testing your luck with that one. read more

Spent a lot for cold fries and wrong burger Stopped for lunch while staying in LTVA. Tried to order on kiosk, but it wasn't working. Ordered food for two which was $34! We have paid way less at McDonalds in Alaska which I always thought was very expensive. Got our order with very cold fries. I ordered a double quarter cheese with bacon. Got a double with no bacon. Took cold fries and burger back and had to wait another 5-10 minutes for replacements. Manager was rude when i asked for actual correct order and hot fries. Dude in line said this was normal. Never going back to this one. read more

The online ordering system doesn't work well. the staff is short-handed. Nuggets is nuggets. Typical McD.

Ordered from their kiosk 10:45pm on a quiet and slow Friday night. Staff in back just talking while groups of customers waiting over 30 mins to even have 1 staff come out and call put order numbers that have been sitting for 5-10 mins at least. This nice polite young lady was helpful with finding my order. Was not even made yet omg, spent 40 minutes and lost so much time on freeway traveling to california. Never again. Never. read more

We make this McDonald's a regular stop between Cali and AZ, and are always pleasantly surprised at the friendly service and accurate orders. Manager Norma is so sweet and upbeat, and does all she can to make sure the restaurant is clean, even when she's shorthanded on help. Prices are going up and help is harder to find, but this McD's will continue being our go-to while we're on the road. read more

Whatever you do, don't stop here!!! This places takes over 30 minutes to give you your food even when the place is empty. read more

25 minute wait for a sandwich so I left without getting food. Do yourself a favor. Just don't stop in this town. Very busy.

I'm very impressed to how well & how fast the employees at this McDonald's location gets people in and out at high speed with accuracy of orders. Staff are polite and ready to help ample parking, but it can get full fast with trucks and overnight parkers. Lobby closes at 12am, but if you make a mobile order through the McDonald's app Mobile pay they will honor your order and take it out to the door where you will wait, no orders are taken through the drive through as a walk up. read more

Bad customer service, everything over cook the excuse they gave me is because the oil is dirty by management read more

McDonald's - Burn chicken nuggets - Fast Food Near Me - Quartzsite, Arizona

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Probably the most disgusting restrooms over seen at a McDonald's. Couldn't eat here. Horrible.

Excellent! Hot and ready! Good service, they got our order correctly and timely. The food was Delicious and hot! Excellent Job Done Thanks read more

McDonald's - Big Mac and Fries - Fast Food Near Me - Quartzsite, Arizona

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This is the filthiest McDonald's I have ever been to. Naaaasty!! Could use a deep cleaning read more

McDonald's - This place is filthy. Tore up from floor up. Bathrooms are naaaaaasty!! - Fast Food Near Me - Quartzsite, Arizona

Place is super expensive! $53.00 for 2 kids meals and 2 adults. Damn. The price has gone wayyyy up.

Beware this establishment inflates their prices! $10.00 for a happy meal. Crazy because the carls next to this place has regular prices so clearly this is a matter of a greedy owner taking advantage of being in a small town on the way to phoenix. read more

I wish I can put 0 stars, breakfast sandwiches were cold, not the way we had them before hot that sometimes we have to wait to eat them because they're hot but this one's were nearly cold, we spend $40.00 dollars for 2 meals and a couple of extra special sandwiches (2 for 5) I ask for a decaf coffee with Splenda and creamers and they give me black coffee no creamers no Splenda not even in the bag, overcharged us $3.40 for a replacement of orange juice on the other meal, and they don't even put a straw. Worst service ever in this McDonald's. read more

Food was average for McDonald's, but the prices at this particular site are outrageous. $27 for a bacon cheese biscuit, sausage egg McMuffin, small mocha and a frappe is ridiculous. Wait to quench your hunger a few miles down the road, if you don't want to get ripped off. We could have gotten the same meal at another McDonalds for about $10 less (not counting the free breakfast sandwich offer) The indoor dining area was clean. read more

Super clean McDonald's. Good service and well stocked on everything. Bathrooms were very clean. Good McDonald's to stop at for a quick meal.

Can someone please explain to me why we have to pull over into the first stall from the drive through and wait for the order to be delivered to the car? Seems odd... Anyway, standard McDonalds food. Went through the drive through. They forgot the chocolate milk. I had to ask for it. But the food seemed fresh. read more

If you are looking for the dirtiest Mc Donald's in the US this may be it. There was not one table that wasn't dirty in the entire place.The floors were full of food and the bathrooms were even worst. When we mentioned to the person that delivered our food how bad it was she just said " well we are short staffed. " No apology no nothing. I am not a fussy person but this was beyond bad.If I could I would give this a -5 stars. read more

What a lovely surprise on the long drive from Palm Springs to Phoenix. This was the cleanest McDonalds I have ever been in. There was a sweet man who was cleaning windows when we arrived. He kept busy inside while we ate, immediately cleaning tables and sweeping the floors. We let him and his manager know how pleasant our experience was! read more

Drive-thru cashier charged me for the wrong order even though she read me correct order. Norma and Shelly were trying to figure out how it happened and what my correct order was. Their service and communication were great! Jennifer came to help and took care of issue while having amazing service and great attitude even with a good amount of cars in drive-thru. Because of the service of all three I will definitely keep this location in mind when needing to make a pit stop. read more

The slowest McDonalds I've ever been to. Ordered 2 cheeseburgers, 1 big Mac and 1 fry through drive thru and it look 25 minutes to get my order read more

Not the first time stopping here- have watched it go downhill almost daily since October. Stopped here this morning before heading to Phoenix for the day. Walked in and saw about 25 people standing waiting for their orders. The ones behind the counter wandering aimlessly, no smiles- no greetings, just acting like robots. Spoke to one woman who told me that she had been waiting over a half hour for her order and it wasn't even showing up on the screen. I have rarely seen ANY of the employees here smile. At $16 an hour you would think they would be bending over backwards to satisfy customers. The store is always a mess- drink bar NEVER clean- I will certainly think before I take my wife back here. Apparently they feel they do not need customers- because they treat you like you don't matter. The management here SHOULD BE REPLACED. I understand that they are one of only a couple "games in town" but the attitude and atmosphere here sucks and McDonaldd should be ashamed to be associated with this store. read more

The bathrooms filthy no soap stalks broken smelled like urine. So slow and nobody in there. Food dry and over cooked with a heat lamp

I was asked if I needed help when I was ordering at the kiosk. Food was out soooo fast and FRESH! Super friendly attendant. I was pleasantly surprised!!! read more

I was worried when I saw only two registers in this McDonalds and there were a lot of people already inside, but I went to the restroom and when I came about my order was ready. And everything was correct. They have a good system here and keep the lines and drive through moving. read more

Just got to the drive thru. We have been sitting here waiting in the drive thru line. There r two lines. Two cars have ordered and gone through the other line while we r still waiting for someone to take our order. Still waiting for food now.... Definitely not speedy. Found the problem. New guy at window. How do I know? He just got yelled at by another employee, in front of us. Not good. I have had fresh cheeseburgers. It's 2pm. Everything should be fresh. What we got, was not. My burgers have been sitting around for at least 20 min. Dry and hard. There r not a lot of choices in quartzite to eat. We come here because it's fast convenient and familiar. Today was not good. read more

Stopped in for breakfast on our way back from AZ. Didn't use drive thru, went inside. Used the self menu and food came out in maybe 6 minutes and it was very hot and tasted great. I was pulling a trailer so couldn't use drive thru, so not sure what bad reviews were about, but I would go back. read more

Orange juice taste like water. Service is terrible. Ordered food through the drive through and had us park for 25 min waiting. Why push people through the drive through then have they wait. We ordered 3 breakfast sandwiches that's it. read more

The drive thru wait times here are REDICULOUS!!! Waited forever at the drive thru, said hello several times, assumed speaker maybe broken, pulled around, 2 cars already waiting, first one was told to pull up, second one was given food but no drink, then finally the intentionally slow walking drive thru attendant saunters out to the first car with food, order was wrong so she told them they had to come in to fix it, they are obviously upset, then she gives the second car her drinks so they can finally leave, I pull up to the window, wait and wait and wait while she obviously intentionally ignores me, meanwhile a vehicle comes up behind me and I can see she preparing an order for them, now I know that I was being ignored at the speaker, she goes to pour coffee, coffee empty, starts making coffee, drops the filters on the floor, all the while making these overly exaggerated movements and being all dramatic to make sure everyone knows she's pissed or doesn't care or whatever. Finally after being here for 15 minutes she looks at me and says "what" with a nasty snarl. I said we've all been waiting forever while being ignored because you can't be bothered to care about anything. Disgusting! There was at least 4 people working. I drove away, not about to have my food spit on. All it would take is a simple press of the button and a gimme a minute, I'll be right with you, go away I don't have time, but nope. If she had been wearing a name tag I would call her out by name. I'm pretty sure that's by design. read more

Stopped for an Egg McMuffin. Everything was so fresh and well done, and the person at the driver window was very nice! This new McDonald's in Quartzsite is definitely the option to go far if you're looking for a McDonald's in that area. The one in Blyth was disgusting. read more

Insanely long wait. Ordered food 22 minutes ago on the app. Still waiting. The place isnt even busy

High volume place. Getting food is slow. I waited 5 minutes just to get the soft serve ice cream cone. Ice cream pretty awesome. It's my "bar" to compare other soft served ice creams. MDs is the best! read more

For all of those travelers stopping at the Quartzsite MacDonald's DO NOT waste the time. Rude staff that simply walk away while you're speaking to them. Absolutely no active management. I won't be returning There's a great Wendy's just a few miles further west and if you've already passed it, make a u-turn and return there. read more

We stop here frequently on our trips to and from Cali. 9 times out of 10, we use the drive-thru. 10 times out of 10, no matter WHAT we order. (It could be as little as 2 egg McMuffins), we're asked to pull our car forward and we wait for our order. I've never been to a drive-thru where this is a CONSTANT occurrence. On the positive side, the food is always good and the service is friendly. Very odd about the drive-thru wait, though. read more

In the midst of a long drive, with no rest stops or gas stations in sight this McDonald's turned out to be an oasis for needed quick energy. My friend, who's either a serious trooper or lost her mind in deciding not to take me up on offers to take over driving duties sorely needed that energy pick me up. I was also drifting and found it wouldn't be a bad idea to get quick energy myself. This place gets 3 stars from me just for having hot fudge sundaes available late at night. When you try getting those late at night in NY or even in NC, all you hear is "the machine is broken." You would think people would leave ice cream available all night since that is something everyone in my circle wanted as a late night snack. The bathroom was clean, staff was cool, and the cappuccino I had was all right. read more

ZERO cars in drive thru, yet I'm waiting w/ others 10+ minutes for 2 regular Egg McMuffins.

Didn't stay! This place is ignoring all health guidelines. I would have walked out of here precovid. Employees were arguing. Not in uniforms. Nails way too long (manager). No mask! No gloves! No hand sanitizer! read more

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Food is disgusting and super overpriced. French fries had a taste of plastic. Burger meat looked like hard over baked cookies. Avoid avoid avoid!!!! That is unless you really want to pay $9.30 for a sandwich that looked like a road kill. On a funny note: the cheapest burger on the dollar menu was $5.29. Hahaha. Something is amiss with the math. read more