The best customer service we've had at a McDonald's. The young gentleman, Chase, who was working when we stopped by was so helpful and courteous. Our order was served in a timely manner, bathrooms were clean, and when he wasn't busy he made sure to walk around and ask all the customers if he could get us anything else, as well as check that tables and chairs were clean. read more

I'm giving 4 stars because I could see the people working in this busy McD giving 100% full effort to take orders promptly and get the food out quickly to the customers. [Yelp: PLEASE stop "This review is currently shorter than most! I know it is, because I just started typing it...] Sorry... back to the review. Anyway, I should also say that the food was all being freshly cooked, so while it is not organic, gourmet, blah, blah, it is what McD does and the quality of the items, i.e. burger, fries, drink...very basic...was good. My only issue was with their big screen TV size ordering screens. I'm fine with tech and trying to streamline the ordering process, but then one I was trying to use was not working, and rather than try to fix it or take it out if service, the employee said that it sometimes works and sometimes does not. It was definitely an inconvenience and time waster. read more

Dying for the most expensive, cold and stale spicy chicken nuggets you'll ever have? Look no further! Despite being in the line of sight of 4+ employees, I had to flag someone down to get my order taken after many minutes of standing at the only "open" register. I ordered ten piece spicy chicken nuggets and a soda. The total price? $8.84. $7 for chicken nuggets?? I'm a broke college kid and I passed Panda Express in California because I figured I'd get a cheaper meal at McDonald's later down the road. I was wrong. My order number was called out before I even had a chance to put my wallet back in my pocket. I was so happy and figured that this was their redemption. I walked back to my car to eat my chicken, but it was lukewarm and stale. I chose not to give a 1 star review, because once I was finally helped, the cashier was kind and so was the woman who filled my soda cup. Also, Covid precautions were in place and being followed. read more

McDonald's - Proof of pricing and location. - Fast Food Near Me - Quartzsite, Arizona

Zero stars. Terrible experience. Worst ever. We brought our students here after a school trip. We told the manager on Friday (2days ago) that our group was coming. We arrived. Everyone ordered. We waited NEARLY TWO HOURS for everyone to get their food. We got here at 4:30 and it is now 6:20. When we were there Friday morning 4/28 the service was efficient and great. Tonight, 4/30, the manager ignored our orders. The numbers disappeared, the tickets were just sitting on a counter and not being expedited. She expedited the regular guests orders and ignored ours completely. The manager would not acknowledge us!! The employees did a better job helping us out. Everything was so disorganized! Our students are now going to be over an hour late getting home. read more

awful service! the staff members at the drive thru are awful. i tried to use my never redeemed code and she told me my name is carolyn and it's been redeemed, she pretty much told me i was lying and can't use it... and was so beyond rude and literally argued. if you don't like your job don't work there simple. read more

Beware... This place has majorly jacked up prices. I paid $17.56 for a 10 piece nugget and medium fries with no drink. This is no joke. You have been warned. read more

Terrible customer service. We're not able to redeem codes, nor get points. Lazy slow workers took 10 min+ for a non big order with only 1 other customer in the drive thru. read more

The employees here are pleasant and hard working. You can tell they make an effort and are doing their best. Compared to the majority of McDonald's the staff here keep their establishment very clean and are consistently hardworking; this is an accomplishment as this store is constantly busy with customers. read more

This place is disgusting. it should be closed down. I first went to wash my hand before getting food. The sink water is brown. So that's what the employees are washing with if they are washing at all. Then order the food and it was wrong. I went back to let them know and a girl took it and forgot about it. While waiting they told another customer that his food disappeared. I get a hold of another worker and told her the girl that took my orders name and she said we don't have anyone with that name here. I point to the girl and said her name and like magic she turned around. I got my food and it was wrong again. Remember the prices are out of control and the people working want more money to do the job wrong. read more

Super expensive, over $13 for meals. I paid over $13 for only 2 plain hamburgers. Super slow service, not good.

Worse place ever! Traveling through states you get hungry and want something fast so you can be on the road to your destination. My order isn't complicated it's breakfast. I'm third in line at the drive thru. Can someone explain why I'm waiting for and exceeding a long wait that I haven't experienced at a different mcdonalds and im usually the tenth person in the drive thru. Not worth stopping here. read more

This may be the worst run McDonalds I've ever experienced. Absolutely not a collective shred of people skill in the whole staff. Ask for your drink cup, which they have forgotten, and without a word of in reply they turn, get one and hand it to you, without acknowledging you exist. Asked someone else about the order. No response. It's like they've been trained to be rude. Customers generally seem to bother them. I'm sure this is a franchisee store, not a corporate one. A fat cat owner with a busy store like this doing, I'm sure, $3 million-plus a year is making a lot of money. He/she undoubtedly does not live in Quartzsite, probably Phoenix, LA or Dan Diego. Just sitting back, depositing $ and letting the incompetent manager do the minimum to get by. This place is an example of how not to manage a restaurant. read more

we ordered a quarter pounder and french fries. Worst McDonald's food I have ever had. The quarter pounder was soaked in sauce and falling apart and the fries were cold and soggy. They also notified us that they were out of ALL drinks and ice cream. But when we pulled up to the window they tried to give us someone else's iced tea? read more

On our way out of CA we stopped for breakfast, employees were not friendly, dinner room was dirty, straw covers all over, chairs all out! On our way back to CA (almost 2 wks later) THE SAME, unfriendly, matter of fact my husband asked if that was a quarter had lettuce in it and the cashier asked him if he had ever had a quarter pounder! She turned around and looked at the menu to verify, once again dirty and unfriendly, next time we'll hVe to remember to stop at another McDonalds. read more

McDonald's - Dinning room - Fast Food Near Me - Quartzsite, Arizona

My mcdonald's experience here made me realize there is a type of food called slow food. and it is exactly like it sounds, the opposite of fast food. i have waited 25 minutes for my order of hamburger, spicy chicken sandwich, fries, and an iced coffee. when i got my food my hamburger had no ketchup, onions, or pickles on it. when they called me to pick up my order i still had to wait to get the iced coffee. there is a burger king very close. just go there. also when we were here there was a lady running the food from the "kitchen" to the pick up spot and she eventually got pissed and started yelling at some people. that was entertaining for a bit. yelp might need to start a new category called slow food and just put this mcdonald's in that section. read more

McDonald's - Fast Food Near Me - Quartzsite, Arizona

0 stars deserved. 29 min wait for 2 sandwiches and 2 sodas is ridiculous. Staff could have cared less. They even took our number )and others) off the monitoring system so their stats wouldn't be so bad. Very poor management! read more

So this the the $8.99 Bacon Smokehouse Burger I waited almost 15 minutes for? Really ridiculous! First photo is what they advertise. Second and third are what I received. I sent it back. They made up for it. Photo number 4. But they need to take more pride in what they serve the first time. read more

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Excellent EXCELLENT service!!! We made a mistake on our order but they corrected it after we got our food without hesitation! 10/10 would recommend!!! read more

Tracy was very friendly & very patient especially with the people that were in front of us. She made sure they got what they wanted in a fast manner as well. The line moved fairly quickly. We stopped here mainly to use the restroom, which was helpful to see the golden arches up on the sky before the off ramp. Restroom (woman's) was clean & enough stalls for NO line thank goodness. We tried the New McNuggets which to me tasted pretty much the same but that's good for me. The inside was very modern & new looking which was also very nice. read more

McDonald's - New McNuggets - Fast Food Near Me - Quartzsite, Arizona

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Was told $8.83 for two SMALL orders of fries at the drive thru. No Thanks! We just drove out and their fries are hit and miss anyway. What a rip off! read more

The worst McDonald's I have ever been to. Got the Buy 1 entree and get another for 1 dollar. Just 2 quarter pounders, 1 large fry, 1 large drink was 16.00 They didn't give me a receipt so I can't provide a survey or see if I was charged correctly. Had us pull forward and wait 15 min for our food. Got our food, was missing our fries and all the food was cold. Absolute garbage, never go here read more

Stopped at Quartzite for a break. Used the ladies' washroom. it is the filthiest I have ever seen. No description necessary. There was hot water and soap, for which I was thankful, however the rest was so bad I could not go to the restaurant counter to order breakfast for the heaving. Absolutely no excuse. read more

Careful they jack the prices on menu items by $2 or more dollars per item. I ended up paying $20 more than I would at any other mcdonalds. Example 1 filet o fish and a 4 pice nugget was $5.00 more. read more

Filthy women's bathroom, rude cashier, no coffee in the morning. I would go elsewhere next time

Nice McDonald's. Stopped to charge our EV down the road - didn't expect much but service was pleasant and prompt, food was properly prepared and a sign of good management - the bathrooms were clean! Kudos! read more

Stopped by here on our way from Phoenix to go back to Orange County, CA! The staff was really friendly at the drive-thru and they were wearing masks and gloves. We got here at around 11AM (just 30 minutes past breakfast! So if you want breakfast, make sure to go before 10:30AM ) and ordered really quickly. Once paid, the second window had us wait at the drive-thru parking to wait for our food to finish (which was less than 5 minutes for fresh fries)! Everyone here was lovely and the food was great for our small pit stop on the way home. There's a gas station right next to it if you need to get that too! read more

I don't know why this McDonald's has low reviews. We don't usually go to too many McDonald's but pulled in today, Saturday, at 12:30 PM. They were quite busy but there's plenty of parking. Everybody was friendly, the bathrooms were clean, the food came out within 10 minutes and was piping hot, and it tasted pretty good. We ordered a regular burger and a Bic Mc. The french fries were especially tasty. read more

don't go there if you want fresh meat reported to have found bugs in the burgers, fries often cold and some preppers don't wear gloves

The worst quarter pounder I have ever had. I bit into the burger to find a burnt Crunchy something. I some how managed to choke it down and then got another bit of the same. I just about threw up but was able to spit out the pour excuse of a burger. This is after I'm asked to pull forward from the drive thru so McDonalds can manipulate the wait time. I will never return. read more

$6 for a sausage biscuit, $12 for bacon egg n cheese. The only way to not get price gauged is to order off the McDonald's App. They can't steal from you that way. read more

The staff was great, the prices and food were not. You don't pay these prices even at the airport! Coming from the food business I know these chains pay the same rate for food items. The prices are negotiated with vendors by McDonald's corporate office, so why this specific McDonald's charges almost $3 more for an egg McMuffin meal with a drink is beyond me. I have paid as much as $5.62, yet this one charges $8.51? Talk about highway robbery! The sandwich and hash brown was so salty it was difficult to eat. It was a waste of money! If you want to save a few bucks, head on down the road! It's McDonalds after all! read more

They do not care about truckers even though it's next to a truck stop it's 24hrs only for cars can't order on the app and pick up in the window , don't even bother if your a trucker read more

The staff was really rude and they messed up my order I ordered a kids meal and they didn't even get that right I will never be attending this place ever again and I wouldn't recommend going to this place.There was also grease stains on the wall and it was not a nice atmosphere. read more

Order 2 happy meals the food was cold and there was no toy in either boxes!! Also gave me the wrong size drink for one

I had to wait in the drive thru reserved space for 10 minutes for a Big Mac and Fries. A little ridiculous when with me and a driver behind me. Edit: I drove home and ate the Big Mac and fries. I hate that they made me wait, but the fries were fresh and not overly greasy and the Big Mac wasn't sloppy. I went from 1 star with anger, to 4 stars. You totally redeemed yourselves! read more

One word: Nasty. The parking lot: Nasty. The inside: Nasty. The smell: Nasty. The only reason one should stop here is for an emergency restroom need. Not returning. read more

The employee are talking on their cell phone in front of a line of customer's. We requested our cheeseburger to have cheese and we asked twice and they couldn't get it right. I asked for a refund and the manger went and hide in the back and send the employee who messed up my cheeseburger to give me the refund which he hesitated and was rude once the money was handed! How could you guys let a green shirt employee who is suppose to be a leader treat customers like this. The rating you have are real you guys do suck at not only making the food at the service you provide ! read more

I came into this Mcdonald's thinking it was going to be a bad visit because of these reviews, although this is probably the best Mcdonald's I have ever been to. The workers are great and the food is amazing. read more

Once again, they can't find people to hire. Makes for a somewhat bad impression! Food is acceptable, Nothing to write home about.

This has to be the worst McDonald's I've been in. The dollar menu is limited to coffee. The place is dirty and the lines long. It only servives because it's next to hwy. 10 locals avoid. The prices are ridiculous. read more