the worker zay was very kind! he is very kind and hardworking! i love him! He was very considerate of us and was checking in on us!

I'm sorry to say, but if I could give ZERO stars or a negative (-5) stars, I would. The managers don't care about the quality of the food or the service, and it is very sad that when a customer complains because it is the 10th time in a row that the order is incomplete, incorrect, or poorly put together, the Manager actually says, "Well, tha'ts life, you know. Mistakes happen." Mistakes may happen, but when they happen consistently to the point that when one wants a cup of coffee or an ice cream cone at a McDonalds, one drives 10 miles from one's home because the one within walking distance offers consistently poor service. I wish it would just close and have another food establishment in its place. Two weekends ago, I ordered a Door Dash Delivery of an Egg McMuffin meal with no sausage. I received a container with just the sausage -- no egg, no bread, nothing but what I didn't want. When I called the store, the young man said, "That happens. Look, I'll take down your name, and stop by sometime for another Egg McMuffin how you wanted it," and he hung up on me. On my way home from church, I went through the drive-thru for a cup of black coffee with several sugars and creams on the side. When the guy asked how many? 3 or 4 on the side? I said, "Please give me five each," thinking I make my own latte, but instead of giving me the creams and sugars on the side so I could make it myself to taste, the young lady at the window put all the creams and sugars in the coffee, herself! Then today, there was no Oreo McFlurry. I worked at McDonalds as a high school and college student from 1979 to 1980. The Manager was strict and required not only fast service and accuracy, but good service with a smile. If people make consistent mistakes and act as if they all hate to be there, they should be fired. That's what will happen when they grow up and work in the corporate environment or in any other job. That's exactly what will happen. Today, I ordered a meal with an Oreo McFlurry. Not only was the coke not filled to the top, but it tasted watered-down, and the Manager (girl) onsite said, "Well, what am "I" supposed to do about that?! Seriously, ma'am, what I am supposed to do?" When I responded, 'Well, for starters, when someone pays the exorbitant price for your junk food, the least you can do is oversee that your employees at the pickup Door Dash counter or in the drive-thru are actually doing their jobs correctly. And, it would be nice to be reimbursed when they are NOT." She had the autdacity to hang up on me. Then the phone was set to NO MESSAGES ARE BEING TAKEN RIGHT NOW. Instead of firing the workerbees. Fire all the Management. Get someone in there who not only knows what they're doing, but how to train their employees to do the job right. For many people, working at McDonalds is their first job after baby-sitting, pet-sitting, and lawn-mowing gigs. It's the first "paycheck" job. Ensure they take pride in working hard and getting things right. Don't let them get away with shoddy, uncaring work. There are too many people who don't take pride in their work, today. They probably started out working at a McDonalds where management didn't care enough about their work nor training their employees carefully and thoroughly. It may be a first job for many and not a life-long career, but make it count. Do everything correctly and with pride in your work, no matter how small or low the position. read more

Rude, sarcastic, unhelpful just to name a few. Would not allow me to have a manager's name or theirs. The Rodrigues family owns a couple McDonald' s in Brevard. Great family that contributes to many community outreach programs. I thank you for that. The way I was treated there was horrendous! I'm under 5 feet tall and drive a truck and the woman accused me of shoving card at her, I could barely reach because of the side mirrors. Wouldn't give her name and then the woman on the food pass window declined. How does the family that owns this business allow this kind of behavior? Is there someone to register a complaint with? read more

I stop here after my Dr. appointments. The restroom is always clean, the facility is clean, the service is very good and the staff are friendly. I enjoy the fish fillet meal and the quiet time to check my emails. read more

I always have to wait 20-40 mins well here. The food is very hot and fresh most of the time though. Though it's very dirty the bathrooms are clean. read more

Was not surprised to see a one star rating for this Macdonald's after the meals we received today. Firstly, when we arrived at the drive thru we had to wait for a while before we were helped. I had to ask if someone was there even, and then they asked for us to wait! Secondly, the bun of our cheeseburgers were hard, not soft at all. The cheese was not melted in the slightest and the burger was cold. It tasted like they had been sitting out and set out purposefully for the 0.68 cheeseburger deal. I get the burger was .68 cents but STILL, I love Macdonald's cheeseburgers and I've never been this disappointed before so I had to write a review. read more

Well, I can't say I've EVER waited THIS long in any drive-thru!!!!! I sure wish I would've read the reviews on this first. I can't believe with all the bad reviews regarding long drive thru waits the management hasn't stepped up their game to rectify the problem! I still haven't made it to the window yet. I have been waiting so long that I felt compelled to pass the time with this review. I like McDonald's so this pains me to have to write this but it's true.....fix the drive-thru wait time! We have places to be & things to do. We chose you knowing that McDonald's has a reputation of fast & good service. This however is RIDICULOUS! I finally made it to the window. It hasn't opened yet but I'm ready. So, I highly recommend NOT to come here if you're in any rush whatsoever. OMG!!! They got my order wrong! Ugh!!! Here I sit and wait again. I was so close!!! Finally, I gave them my card to pay. Got my food. It's just warm. I asked for them to throw in a hash browns because I had to wait so long and the manager refused saying, "We don't have enough to do that." Seriously! I don't have time to waste. She tried to explain her lack of staffing; however, they should have considered that before they opened. HORRIBLE HORRIBLE HORRIBLE read more

McDonald's - Sausage egg McMuffins NOT WORTH THE 40 minute DRIVE THRU WAIT!!!! - Burgers Near Me - Rockledge, Florida

I'm writing this from a mobile curbside spot. I have watched the cars come and go through the drive through yet my 2 sandwiches and coffee are not here. I have had wrong orders and have had to wait too long on pre-ordered food. I have also had to wait for chicken nuggets to cook when I was not warned while paying and would have ordered something else, due to being in a hurry. I'll be back but only because there isn't another one close. read more

horrible experiance. the service was terrible. I will not be comi back to this specific locatio. I do not understand how people who orderes after me go there food first, when I got less then them. And when I asked why it was taking so long they said they totally forgot about my meal read more

Cold Fries, cold burger and usually an item is wrong or missing. Worst McDonalds. I will drive 10 miles farther to pass this one. Employees are nice though. read more

If you want McD's just go down to the one on Wickham... this one wasn't it. The one in Cocoa is somehow cleaner, and the people are friendlier also. Safe to say the men's bathroom hasn't been cleaned in a good while either, with discarded gloves in the sink, smeared stains on each surface and trash all over the floor. On the bright side I got my McGriddle quickly, but that's about it. read more

Ewwwww the lady told me to F off and the food is awfulllll!!!!!!!!!!!!!! And I had to wait for the food for over 30 minutes and then when I got it it was colddddddd read more

Okay...I don't regularly go to a fast food place. But McDonalds usually was the place to go for the fries. So I ordered a large fries and went outside to eat them. I was very hungry too. I grabbed a fistful and ate them. Then another. Then realized they were luke warm and a bit soggy. I mean they were actually floppy now that I think about it. Come on man...fries and they messed it up! They were not even busy and I got substandard fires that the heat light didn't even do it's job correctly. Stay away from this place. Go outside and grab a fistful of dirt from the property and you'll get a better tasting snack that's what you'd waste your money on. read more

This particular McDonald's off Stadium Pkwy and Viera Blvd is POORLY managed and very surprised it has not gone out of business already. I went there 9/17/19 at 8pm, which was the last straw for me. Been there a few times in the morning, Lunch and evenings. Food is not fresh. Managers let teenagers run the place and treat you like they're doing you a favor. Always short staffed and my orders are always wrong. Can't wait until Chick Fil-A opens up on Viera Blvd. They might be pricier, but you always get treated nice, with respect and the food is delicious. If you feel like getting a crappy meal and getting upset, this McDonald's is the place for you. I will not going there.....I'm not Loving it. read more

How is this place still open?? The food was disgusting, the chicken is hard, overcooked and nasty! The chicken feels like biting into a plastic shoe. Could not eat read more

McDonald's - McChicken - Burgers Near Me - Rockledge, Florida

I just left the drive thru of this McDonalds. A manager was dressing down the employee working the drive thru and being very unprofessional. I finally interrupted her and told her that she should find someone else to work the drive thru while she discussed the issue with the employee AWAY from the customers as this was unprofessional as was the minor cussing. She just said ok and waited for us to complete my transaction. I could tell that she continued to discuss the issue with the worker as the car behind sat at the window for a bit too. I'm Not sure how long she was there as I received my order and moved on. I'm usually disappointed when I go to this location and this was by far the worst experience. read more

Every McDonald's in the area has declined over time, mainly due to poor customer service and improperly trained managers. This McDonald's is above and beyond, they charge 10%-15% more than other franchises and you get even less quality and service. I recently filed a complaint with corporate demanding a call back.. two weeks no response As with the other reviews, my business will go to another chain of restaurants. read more

Avoid this location!!! Go one exit further! 80% of the time your order will be wrong!!! Today my hash brown was like petrified wood! Also, more times than not, the ice cream machine is down. The one on Whickham rocks. Avoid the aggravation! read more

Worst McDonald's ever. Please take head and listen not worth it ever. Please stay away. Food is always horrible and not cooked correctly. And they normally forget whole parts of their order. No matter how many times you complain they don't change. read more

Ordered a vanilla latte, sat in the drive thru for 10 minutes after ordering, paid for it. Now they say there latte machine is broken and want me to pull in to a parking spot to wait for a refund waste of time completely coming here. read more

This for the Salazar's. I would like to know if you have ever been to your own store in Viera. I have never received any worse service at a McDonalds anywhere. And I have been to McDonalds around the world. India gives better service than your store. If it were once I wouldn't make a big deal. If it were just twice I wouldn't make a big deal. There is something wrong every single time I go there, whether it be terrible customer service, waiting for 10 mins for my food, or even just waiting 5 mins to put in my order and then the car next to me pulls in and they take their order first. Never ever will I bother with such a horrible establishment again. You should fire your managers. read more

Had a few bad experience at this McDonald's. I never have any issues going through the drive thru, but going in to eat is terrible. Their priority is clearly on drive thru times and the wait in store is very long. This particular time the wait was long and when we were given our food we were told that we could only get Powerade or Fruit Punch from the soda fountain because the carbonation wasn't working. The Powerade was just water and the Fruit Punch might as well have been. We just got water and asked for a refund, because water is free. The employee said we couldn't get a refund because we got something from the soda fountain even though it was just water. She instantly became demeaning and disrespectful and we just left because no one should be treated that way. read more

It's Saturday night and it took 15 minutes to get my food through drive thru (burger and nuggets, nothing special order) and the "manager" was rude as F when I asked why he had 5 cars waiting on food and no one was in the restaurant. Probably not his fault. Maybe the owner's not staffing correctly hoping to make money with a skeleton crew and terrible service? Well he/she just lost my business! read more

This service here is horrible. The messed up my order and my sisters. And the fries are cold and stale and they took over 15 minutes to give me my fries. read more

There are plenty of McDonald's around Melbourne FL. Do not go to this one on Stadium, they have never gotten an order correct for me. Today I got a large Dble Qtr pounder with cheese meal. They gave me medium fries. So if you do choose to go there make sure you inspect every item.... read more

The worse!!!!!!! Slow!!!!!!! Did I mention slow!!!!!!!! Waiting forever for something off the $1 $2 $3 menu in the drive through. More like 10/20/30 minute menu. very disappointed. I hate writing bad reviews, but this was needed. read more

The wait at the drive line is so long. I waited over 5 minutes before someone even told me to "hold on" then it was a few more minutes be for they took my order. Took a few times before the person got the order right. Mostly was laughing over the speaker. When our food finally arrive half of it was wrong and 3 items were unfit to eat. And out of iced tea? Isn't that made on site? Mr. Rodriguez perhaps you should walk across the street to the new chic fila and get a job so you can learn something about quality and deficiency. read more

Ordered a 1/4 lb Deluxe (just the sandwich) at the drive-thru. This was 11:00 AM. Drive thru was empty. Got to the window and young man asked did I order 1/4 lb Deluxe. I was the only car in the drive-thru. Different person came to window and asked me to pull into overflow parking. I am still the only person in line. After approx. 5 minutes a different person walked out the order to my car. Got to my office (2 miles away). The patties were falling out of the buns. The cheese was only on 1/2 of the patty. The lettuce looked old and dead. Two small slivers of an onion. Top bun was stale and hard. Meat was cold. This McD's has a very serious process/quality control problem. Stay away... read more

Ever since the new kiosk system, the quality of the food and the service on the inside have dropped rapidly.

What a joke, even for a McDonald's. We live in this area and have never had good service here. Slow, lazy, and rude.

Can I give -1 stars. It would still be TOO high for this joke of a restaurant. Just left drive thru and super long wait, wrong food, cold fries, wrong drink and YES chicken sandwich NOT cooked all the way. Stay away from this place. Last chance I'm giving as they are done. HEY OWNER...Wake up, as your store sucks. PS, don't eat here...ever read more

If it was possible I would give negative stars. Extremely rude and incompetent staff couldn't even get my order right or give me a straw for my drink read more

Someone to to get this place in order. There is no way you should wait in the drive thru for 25 min to get dinner at 730. Thisnisnt the only time this happens it's all the time. Poor ownership and management. Going to have to go to corp with this. read more

They refuse to serve you unless you use the kisok. Then the kisok doesn't show what they are out of and then you have to wait for a refund. What in the world is McD thinking? read more

The worst McDonald's ever, twenty minutes for 1 sandwich and a large fry. Seriously what is wrong it's fast food no wait food

Asked 2 mcchickens, got no mayo, got a big mack came with no cheese or lettuce, and a double cheese no onion came with onions crazy

If you have a hour to wait in a drive through this is your place. If your in a hurry don't even think about getting some McDonald's here.

I can't even give this a one star! I am beyond upset. Went to drive thru tonight at 9:15 and left at 10pm!! Is that fast food?? They told me to pull into a spot as they were making more nuggets. 20 minutes later she comes to the car. I check my order and they forgot my cheeseburger. So again had to wait 5 more minutes. I get home (5 min drive) and the fries are cold, the nuggets are cold ( they should be hot since that is why I was waiting) and get this, the cheeseburger had no ketchup or onions!!! I have never had fast food like this and I will never return. Something is seriously wrong with this place!!!!! read more

The service and quality at this location is laughably terrible. They are so bad that it felt like I was on a candid camera show. It really is pathetic and corporate needs to step in. Customers deserve better than what this despicable location has to offer. Thanks read more

I am doing some work in the local area and have been three times in the last week. Service is fast and food is generally good. However, every time they have messed up my order! How hard is this people? Clearly there is no system or management in place to ensure employees are checking orders. Beware. You have no idea what you will get. read more