Consistent food and a pricey price point. Burgers weee outstanding and the fries were good too. Sound track to my college days cranked up a bit too loud. But the guy who took our order was very nice. Bathrooms are always spotless. Not happy to see kiosk ordering appearing to be the path they are headed down. Not sure this place gets so busy the kiosk would be a better option than a human. We need humans in the process. Just sayin'. read more

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Staff and burgers were on point. I haven't been in a couple months and the new fry bag is a joke . The amount of fries received for a large order was comically small . Mind you the bag only makes them soggy. I was so pissed I actually returned the fries. Come on Jerry!!! Don't sell out too!!! Slap your kids around and give me my fries back. Been going to five guys for the last 15 years and I probably won't go back for a long time. read more

First of all it took an hour to get our food because all of the workers work so slow. Secondly the drink machine didnt work and we went our whole meal without a drink and then once the drink fountain worked it was flat. Then our fries were burnt. Horrible read more

Five Guys - Burnt fries - Burgers Near Me - Viera, Florida

The food was pricey but was normal for the quality of the food. When I asked for ketchup, the burger got all mushed up and it fell apart. The staff were kind and gave us lots of fries. It was calm, near a mall, and overall nice. The price is a little expensive and the burger needs more quality to match its price. read more

My family loves coming here for decent reasonable burgers and hotdogs when we are out and about, and we have our choice of fixings! The staff is friendly and helpful. The place is always clean. My husband and I visited there on 6/28. I ordered a small hamburger with mustard, grilled mushrooms, pickles, green peppers, and fresh onions and a soft drink. My husband ordered a cheeseburger with everything and a small fry and a drink. And, they have the Coke machine where you can pick one of many different sodas!!! read more

Five Guys - Little Hamburger - Burgers Near Me - Viera, Florida

I absolutely love five guys. Always consistently the best. Love the lettuce wrap. Great for hitting keto goals or not. Always my favorite. Fries always amazing. read more

Very expensive, but the burgers are always good. The fries are usually hit or miss. Sometimes they're really over-seasoned to the point that they're extremely salty and uneatable. The staff is very respectful and helpful. read more

Showed up 10 minutes to closing. The guys behind the counter could not have been nicer. Burgers were amazing. Fresh cut fries are unmatched. Great experience for us. read more

COVID - all staff were wearing masks, dividers were up, social distancing markers in place. Probably the top service we have received all quarantine. It's super rare to see every single staff member no exceptions be as courteous, energetic, and just overall genuinely happy to be there to the point that we discussed while waiting how some fast casual restaurants have surpassed sit down restaurants in service quality. Everyone greeted us when we entered and said goodbye when we left. They even separated the fries into both bags and when it was obvious we were going to split one. I'm usually not even a judge of service quality because I care mostly about the food, but this level of service is impossible to ignore. Regarding the food, it's typical awesome Five Guys quality. Cajun style, hot, crispy, and hand cut. Burgers are hot and great as always with going all in on options. I always choose a weird combo of ingredients and even with adding and subtracting, the guys there never make me feel like I'm a bother for being there. We left feeling like we were on top of the world and like family because of the staff here. Congrats to management as well for hiring an awesome group. read more

Omg what an experience I came in Friday night and there was an amazing young lady running the team named Taloni . The food was hot and fresh !! Great energy in store and helped me with my choices with food read more

I remember Five Guys from Washington D.C. I could get a burger, fry's and drink for under $10 bucks. Today was over $16.00 for just one person. So many other choices at other restaurants for much less. Last time I am coming here! All the reviews posted on the walls in Five Guys are before 2009. read more

Five Guys - No longer a value! - Burgers Near Me - Viera, Florida

This Five Guys location on Town Center Avenue in Melbourne is a well managed Five Guys that has delicious burgers, fries, and more. They are efficient at getting everything together even with larger orders. The staff here is very friendly and does everything that you need to be done. read more

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Let me start by saying I LOVE Five Guys, but this is by far the worst location I have been to. For one, they don't have milkshakes - even the five guys in England have milkshakes, so this seems like a big miss. Service is incredibly slow and the curbside pick up is a DISASTER. The instructions on the app prompt you to allow them to track your location so they know when you'll arrive and tell you to press a button to notify them when you're actually there. Despite that, you'll be sitting in your car mindlessly waiting until you call them to find out where you're food is - apparently despite all the features in the app, you HAVE TO CALL THEM to tell them you've arrived and then they will bring your food out. Worst technology implementation I have ever seen, but seems fitting for this place. read more

Every time we order from the Viera location, our order is messed up. $8 for a large half empty cup of fries? I've never had an issue with any othe Five Guys location in Florida, Missouri, or between, except the Viera location. read more

If I didn't love five guys so much I would never come to the store. Every time I come they consistently take a half an hour to make my food. When I order I sit in my car for 30 minutes. They are swell and don't seem to care. read more

Waited 30 minutes after getting our food with took another 25 minutes for the shakes to be half full and warm. It wasn't busy.

My son and I share a birthday on the same day and we both happen to love burgers. We think Five Guys makes one of the best burgers around. We celebrated our birthdays with friends at Five Guys in Viera and sang the birthday song after dinner. The manager (I think) heard the song and came out to greet us and gave us a gift card to come back. How special! Thanks for making our birthdays memorable. And thanks for making killer burgers...by the way, the new layout is great! read more

Just spent 33 bucks at 5 guys. 2 burgers and two med fries and two drinks. What a disappointment . The fries were really good. Would rather have eaten frozen white castles burgers out of the frozen section from Walmart. For all you people that told me 5 guys was a great place to. You sure fooled me. Next time some one tells me I should try 5 guys my answer will be I'll lick a yak's ass instead. Unless it only for the fries. read more

The first time we were here I would have given this place a 4-5 star rating. This time more like a 2 or 3 tops. Burger was fine, fries had been re-fried so many times they were hard and the place was dirty. The woman's restroom was just nasty. To be fair I did not complain or give them the opportunity to make more fries, just figured I shouldn't be eating them anyway. read more

This is a delayed review. I took my grown kids and our little grand niece to this place on Christmas Eve 2015 - it was my oldest son's suggestion. I'm glad I listened to him for a change... :) Seriously though, this is only the third time I've been to a Five Guys, but the first time at this particular location. The place is exceptionally clean, the service was spot on, and the food (as usual) will stuff you to the hilt. If you haven't had enough of your burger then you can gorge on fries all day long, if you like. The decor is airy and clean and we had a great time talking the folks working there that day - the Christmas 'spirit' was certainly in the air. read more

There was an issue with the Doordash driver that delivered the order (not the fault of Five Guys), and the manager was very helpful in making sure that I received my dinner as soon as possible. read more

This 5 Guys is in a great location with plenty of shopping around and some other activities for the family. There's a nearby park as well. The "guys" behind the counter are good at their job and there is plenty of space inside and some limited seating out the back door. The food is exactly what you expect from a 5 Guys if you've been to one before. If you've never been to one, here are some recommendations: (1) Order the junior burgers unless you're bringing a large appetite. They're plenty big at the smaller size. The jr comes with one patty and the regular one comes with 2 patty's. Huge! (2) The same goes with the fries. I usually go after after my son's football games and he's raging hungry. I have ordered the larger size for 3 people (2 adults and one 8-yr old) and we have struggled to finish that. I made the mistake of ordering a large by myself one time and it makes a meal by itself at that size. Since they throw the fries in the bag too, you'll have plenty of fries. (3) Look the menu over so you know your toppings before you order and step to the side while you do it. This place has a lot of returning customers and they do know what they want so be courteous. read more

We tried this place because of so many rave reviews about 5 guys in general. I guess I didn't see any reason for such rave reviews. It seemed overpriced and stark to me. To each his own, I guess. read more

Not a huge fast food chain lover but the burgers here are actually pretty good. The big plus is I can get a lettuce wrap.

I'm a big fan of Five Guys, in that I am a big guy, and I am a fan, however I'm less of a fan for this location. The food has been good 100% of the time, otherwise I'd rate this even lower. Frequently the servers are trying too hard to interact with you and it usually comes across offensive or just awkward. The one exception was my last visit, which was ok. The single worst defining quality about this location is the speed. Honestly, I'll pass up going here because it takes sooooo long for them to complete an order. It's taken up to 30 min to complete it before. I've yet to have one even regular serving time here (probably been 7 or 8 times in the last 3 years). read more

Just picked up couple of burgers and a large Cajun fries . Everything was perfect . The burger was excellent with the perfect amount of cheese, on the other hand the cajun fires were amaaaazing ! Will be back soon ! read more

Seriously why pay this much money when they just half assed make burgers. I ordered a burger with lettuce, tomatoes, ketchup, and extra pickles but I got some kind of lettuce, barely any ketchup, tomatoes looked like they are dried up, and a bunch of pickles outside of my burger. Y'all might be fast but you need to make the burgers what the customer wants. I've had better experience at this place before and now I'm beyond disappointed. read more

Love the food. The service is good. Jeremy is impressive. Took care of us when we had an issue. We get our orders out fresh and delicious.

They offer drive up and online ordering but they are not responsive about bringing food outside. They also do not answer the phone and/or send calls to voicemail which is full. read more

After driving around in circles in The Avenue maul because both google maps and Waze misallocated this store, and none of signs at the maul have Five Guys listed on them, I was told the store has no shake machine. Even worse I was told I could travel 30 minutes back in the same direction I came from to the store in Palm Bay that has a machine, or to go to Cold Stone! According to the help, this store has been here for 10 years, and the district manager hasn't put a shake machine here yet. What is he/she thinking (or he/she not thinking at all). How has he/she not been fired? Don't waste any gas going to this store. read more

The service and food here is top quality, it can be compared to high quality restaurants. The only downside is the price but I'm sure that isn't a problem when you try food as good as this. read more

Having moved from LA, I felt a horrible sense of loss over In n Out Burger. Then 5 guys opened here and everyone said it was the east coast equivalent of in n out. Well, not quite. I still miss my Double Doubles, but this place is a fair second place, causing me to miss in n out a little less. read more

Tried calling for over 20 minutes to place an order when I get there employee on phone having a personal conversation

Forgot to make our order and skipped our number...bad service! Didn't care to apologize.

Five Guys still puts out the best burgers I've ever had, but... prices at this favorite are creeping up. Be careful Five Guys, we can easily go to a full service restaurant for just a few bucks more. Changing rating from 5 to 4 read more

I walk 5 hours a day to work ever since I ran over that possum and it got in my engine, and this was my reward one day. A burger that was probably made from that possum! My starving self waited in line forever, and then when I ordered and went to the drinks station, I was filling up my drink with a concoction of sodas and decided that after walking for five hours to and fro in the hot sun that day, I would add a little vodka I keep with me into the soda concoction for good measure. BIG mistake there. Some how, some way, the soda mixture started reacting to the vodka and bubbling everywhere. EVERYWHERE. It went on the floor, so I dumped the cup in the trash and ran to the counter to get some napkins. Unsurprisingly, the staff said there were no napkins there because "they all got stolen yesterday". Who the hell steals napkins when they rob a place? I know from experience, that you go for the medium value stuff first, take out the staff next, and then get the higher valued stuff. Anyways, so I went back to the soda crime scene and my vodka flask was still on the goddamn floor. I quickly picked up the flask and hid it away, but not in time for a young boy to yell at me "what is that thing?" I, humiliated, yelled back at him "none of your damn business!". Then a random customer says "no cursing at kids!" and everyone in the restaurant starts ganging up on me. I ran out, followed by a raging crowd, hot wired a Honda Odyssey with an honors student sticker that no one gives a crap about, and got the hell outta there. I was bullied as a child and this felt the same and now I'm having reoccurring episodes of PTSD from this recent event of bullying. Right now, I wish I was that possum that I hit. read more

Awful service. A bunch of kids running the place took over 45 min to get food. Yes it is was busy. Can't even believe I waited.

A bunch of kids running the place with no supervision, extremely dirty and waited over 45 minutes to get my order, never again!!!!

This was our first time eating here since moving to Florida and it was AWESOME. I loved that I could put as many veggies and stuff on the burger for the no extra cost fries were great too. A very nice extra as we waited for the food to be cooked was enjoying some peanuts and selling them! read more

Legit burgers! You want healthy? Go to Pita Pit (also wonderful). Big ass burgers with all the fixin's is the way to go. A NOVA original. Soooo goooood. And they have one of those fancy Coca Cola machines. read more