first time coming here but the atmosphere was nice and so was the customer service. I got a frappe…read moreand a chicken & ranch panini and both were really yummy. Would definitely recommend

Extremely rude and unwelcoming. We walked in just to grab a bite and the guy seemed angry for no…read morereason. He was giving such a bad look and energy we decided to leave without ordering - he even said "Great" when we left. I don't know if he was a racist or simply unhappy to see customers. Don't come here

The rudest crew of people I've ever witnessed. I had to keep asking for the food / drinks which had…read morebeen made and shoved unceremoniously to the side. I asked for a key to the restroom, and one worker made eye contact with me, rolled her eyes, and walked away. Welcome to Canada.

I went here while visiting Canada and it was good but not great. I ordered their bacon sausage…read morebreakfast sandwich and mine was extremely greasy. And am mean like it soaked the entire packaging greasy. But I will say it still tasted good and I was with friends and everyone food was good. I ordered their pumpkin spice cappuccino and it was delicious. Their service was fine it was snoring g to special but no one was rude.

I've been to this location quite a few times now, both through the drive through and going inside…read more The staff for the most part isn't overly friendly or talkative, so it can make for a somewhat awkward experience when going inside. I've tried getting them to be social a few times and it's really hit or miss. The drive through typically takes a long time to get through, so I'd advise avoiding that if there's more than two cars in line. They do send out good coupons which helps, given that Biggby seems to have the priciest coffee in town. I never have a bad drink experience though, so I don't mind occasionally paying $6 for a large drink after the coupon. Inside the store is decorated colorfully and on brand with the corporate guidelines, featuring trivia that changes on their blackboard by drink pickup. If you like Dunkin, this feels like a comparable alternative.

The employee working the drive thru window has no business working a customer service job. This was…read morethe worst customer service I've ever experienced. If I could give zero stars I would.

Best Burger in the U.P.! The reason for best is because they are just as good as Clydes but just a…read morebit larger which gives more bang for the buck. Service is great and so is the view. I suggest you see for yourself.

Wonderful service, CASH ONLY! make sure to have cash in hand so you don't have to find an ATM! Did…read morea basic double cheese burger... it was in fact NOT a BASIC DOUBLE CHEESEBURGER.. it was delicious and HUGE! A wonderful and well Crafted burger... a HUGE HIDDEN GEM!

We stopped in after a long day of ice climbing. We immediately recognized we were underdressed, but…read morewere given seats at the bar. Our group ordered cocktails, and each person was very impressed by their drink. My espresso martini was excellent. Their fries were great, the meals phenomenal, and the salad delicious. Service was perfect, and ambiance was upscale and friendly. We will be stopping at Ernie's whenever we pass through the Soo.

Nice place, love the idea of the older cafe w a higher end menu. Food is delicious but price point…read moregets high fast.Most diners going there want that price point though. A daily special on the regular for appys, dinner and drinks would be a great idea with a bit more of a reasonable price pint. Portions can be a bit small. Had the Salmon plate, i would like have like to known how it shows up before ordering. Almost an appetizer size for me. Still very tasty. Service is good , drinks are fun. Hard to get in on a whim that's for sure and that's also good for them. Definitely a need to go to.

It's a Starbucks, you know what you're getting, but the service sucks. The workers all huddle in a…read morecorner and chat until you walk up, and then one walks up and scowls while you give an order. No greeting, no responses. Not interested in tipping somebody who acts like I'm inconveniencing her.

Carmel Macchiato Expressos. I'm addicted now. Customer service is great and they are quick with…read moreyour order which is great when its first thing in the morning or your just running empty on energy.

We passed through town about a month ago here, and stopped in for a coffee and treat at Dish. This…read moreplace impressed the heck out of me. The interior is so cool and the coffee is spot on! We talked with one of the owners, (how could she not talk to me, I was bubbling with enthusiasm !) It's beautiful and there's free wireless too. I'm looking forward to this morning's visit. Gotta go there right NOW ! :-)

Pricey espresso based drinks that are not prepared properly, but this is customary for Sault Ste…read more Marie. The espresso tastes burnt and is obviously not tampped properly. The brewed coffee is much better. The shop is dark, but cozy. I liked the tin work on the ceiling. The shop has potential, but better training of staff is a definite must. I will try this place again in a few months, and hopefully it will be an improved experience.

So i go to starbucks. A lot. In a lot of different towns. I have never been to a starbucks as slow…read moreas this one ever. EVER. Location: North end of the Sault Parking situation: A tiny parking lot Drive thru: Sigh. Yes. Basically you end up lining up onto the side street because this is actually the worse thought out designed store. Don't have a drive thru when there's no room for more than 4 cars to line up and you are the slowest Starbucks in Ontario. Who approved this? Staff: They are all so nice. I hate to say this, but they are so slow. So very slow but are good at making goods. I was there once and preordered and waited 10 minutes in my car, went inside and still waited 15 minutes for my order. the drive through was backed up and I think there were 30 people inside waiting for drinks. 2 people were standing behind the counter not helping and a other person spent that 15 minutes restocking the cups. I'd never seen anyone restock something so slow before. Lol Good: All the Starbucks goods. The drink are perfect though. I'd never had something that wasn't perfectly made. Would I go back. Of course. :) Just wait untill it's not so busy!

I've been to this store numerous times at various times of the day and they're always "sold out" of…read moredonuts or bagels or muffins. How is this possible at 11:00 am?? I've also ordered decaf coffee there before and my wife has had numerous caffeinated coffees that were sold as decaf!

This was our first stop in Canada on a recent road trip to Northern Ontario. The location is very…read moreclose to the border. Tim Hortons is very similar to Dunkin' Donuts -- right down to the "Tim Bits" instead of Munchkins. We had a good quick breakfast and kept driving.