I live nearby and actively avoid this location and go to the Linwood location instead, although Linwood is a little further. Anytime I let my guard down and swoop into this location it never fails they mess up my order completely. The service sucks here and food is often cold. Avoid this location and go to Linwood location if you want McDonald's!!! read more

sat in line for 30 mins waiting on fries only for the lady to have the bag just sitting in her hand having a conversation when the fries were done read more

I showed up here this morning at 5:30 to get something to eat before work. The girl working here was about as rude as she could possibly be. You know, I don't like being up this early in the morning either but I still never treat my customers like garbage. I said thank you first of all when the customer should be the one saying you're welcome. The employee is the one who is supposed to be saying thank you. She didn't say a single word to me. So I said thank you again. She just shuts the window in my face and walks off. You're lucky you don't work for me girl because I'd fire you on the spot if you treated any of my customers like that. No wonder you still work at McDonald's. read more

It was very VERY slow. I sat there for about 30 minutes waiting for my small order. They didn't even get my order right. If I could give a lower rating I would! read more

Terrible cooking and i had a long day just for my food to be messed up and my burgers are never this bad read more

McDonald's - Can't cook for nothing‍ - Fast Food Near Me - Shreveport, Louisiana

I normally don't order from this address but the one time I do. I find a roach leg in my burger. They burnt my fries I had to drive back up there ask for new ones and gave me more burnt fries. I then gave up and drove to a different McDonald's location to buy fries. they wasted my time gas and money.! don't go here! read more

McDonald's - BURNT FRIES - Fast Food Near Me - Shreveport, Louisiana

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Bro I had want to this McDonald's and this lady was so mean at my sister and we had to repeat us again. Then when my sister said how much is it she had want an attitude and we had want to the other window and then they had forgot our fries. And her fries was burnt. So I said can you pls give us some more fries because the other ones was burnt so they had got a attitude that asked for a pack of ketchup and they want to and they want to give us three can you give us some ketchup, please and I gave us three ketchup at the place Pecos pot Dr if you want a nice person I will recommend not to go to this place go to a different place. I will measurement another place not this place. If you want a nice lady food will be placed in the other another place. read more

The one on walker road is TRASH. The workers are high half the time and god forbid you have a mobile order. May the odds be in your favor pimp. read more

brought my granddaughter for pancakes and a frappe and never was acknowledged we ordered thru the kiosk and eventually got our food then they made our coffee I ordered a med and large and got 2 smalls they were horrible ended up with a sprite and tea, they are rude and dinning area was messy floor greasy disappointed since this is a newer mcdonalds read more

McDonald's - Worst med and large frappe ever - Fast Food Near Me - Shreveport, Louisiana

I love McDonald's It's the best place ever and I love it. The service was OK. And overall was really good. Ambiance was great.

if you could give 0 stars, then I would've picked that this restaurant is very slow paced, they do not have a cashier up front. the service is really bad, I was waiting for over an hour up front no one came so I walked out, there's also a lot of flies flying around their food space area and that's unsanitary. wouldn't recommend going here if you're not trying to wait an hour. read more

My grandpa went to this McDonald's and I wrote down what I wanted and what my grandma wanted. He went inside and and handed the piece of paper to the cashier it said hamburger plain meat and bread only and I get a cheeseburger. They are lazy rude and don't care at all what they hand out to their customers! I would not recommend this place one bit!!!!! read more

McDonald's - Look just read the dang paper! - Fast Food Near Me - Shreveport, Louisiana

My pancakes and sausage was hot and delicious and the coffee was fresh. The managers were greeting us at the door. The staff was helpful and friendly. The dining room was clean. read more

Left the drive thru after they took 2 orders in a 15 minute period...not the first time they've forgotten that it's "fast food."

Been going to this McDonald's for a while , only cuz my kids love nuggets . Expect a 45 min to an hour long wait and a consistently wrong order every time. Check. Your. Bag. Don't pull off. read more

Very slow/sluggish service Line usually backed up pretty bad Expect to NEVER sauces for whatever you ordered read more

Mid as hell place. Ordered a bacon burger (suppose to have 2 strips) i got 2 little bacon bits. Oh forgetting to mention they forgot to put my damn 10 piece in the bag. Why do i always come back thinking it will be different ): read more

Definitely the nicer of the two McDonald's nearby. The interior and the food were reasonable, but the service was surprisingly slow considering there were only a handful of customers. read more

McDonald's - the inside of the restaurant - Fast Food Near Me - Shreveport, Louisiana

They closed the lobby only let certain people inside; smells like weed. The service was slow and the employees were mad and had attitude about doing their job. The food came out 45 minutes after i ordered it and it was cold. read more

Rather slow for a McDonalds, but orders are usually correct, and employees are very personable and friendly.

Very slow, took 35 mins to order and get food in drive through. Not only that but they sat on the microphone doing nothing for 20 minutes

This spot is the absolute worse mcdonalds in all of Shreveport. They always screw up my order. I wait in line 20/30 minutes everytime. I have gotten the wrong food, hair in my food. Fries are always cold when I get them. Tonight I waited in line for 20 dxxx minutes just for them to take 4 other cars at the last minute from the second lane, and tell me they are closed. This place is outrageous. There customer service is crap. I'll continue going to Walker Rd. Absolutely done with these raggedy, unprofessional people. They touch their masks too much anyway. And the cashiers are usually wearing them under their chin. read more

McDonald's - Cold fries, and the nerve to have a hair in it. SMH. And the order was wrong. - Fast Food Near Me - Shreveport, Louisiana

every time i come to this store i can never get my complete order is it really that hard to read a receipt & check peoples food? it look like they just be throwing anything in people bag. read more

Unbelievably bad service at this location. It used to be great a couple of years ago, but after the day manager moved to another location, it went to zzzxxxxx! read more

evidently nobody there knows how to read tickets and put sauces and correct size drinks instead of pulling everyone around and forgetting the order causing me to have to go in AND I DID IT ONLINE IS RIDICULOUS!!!!!!! Cooperate must hear about this shit it down or something read more

Today's Dr. Pepper came complete with extra protein. At least the service was somewhat friendly today. Two days ago I stopped here for breakfast used the mobile app and the girl that brought me my food didn't speak to me even when I said thank you. read more

McDonald's - a person holding a cup of ice - Fast Food Near Me - Shreveport, Louisiana

Service at this location is an absolute joke. If you want to wait, be treated rudely, have your order messed up - you're at the right place. read more

This was one of the worst experience I've had at a McDonald's, waiting in drive thru for over 10 minutes in the lane 2 with me and 5 other cars, no one answered on the intercom, called the store and told the manager as soon as we called someone spoke over the intercom on the lane 1, nobody ever picked up on lane 2. We went ahead and pulled up the girl at the window said she "didn't want her time to go up" so we left and i called the manager and the manager said "10 minutes? She should be answering, hold on" then she hung up the phone, very very un professional work by all means, I work in fast food as a manger and NO fast food establishment should be ran the way that was just ran!!! read more

I can sum up this location in one word - dirty. Dirty bathrooms. Dirty, sticky floors in the dining area. Dirty tables that hadn't been cleaned off, even though they were not busy. They are also slow. I was the only person in line and it still took over 10 minutes to get my order. read more

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I'm so sick of these people having no customer service what so ever. The girl taking our order was so rude raising her voice when we were trying to tell her what we wanted. If you cant be nice or do your job you shouldn't be working at all. they also screwed up our order saying "she Probably was asking what you meant by that" girl please we said we wanted it plain and tried to tell her no cheese this girl raises her voice and says without letting us finish " I know what plain is" and always Saying stuff with a attitude. Ima just say this rn if you can't do your job please don't work at all it's down right RUDE. read more

Horrible customer service and it took 1hour to take are order the lady that took are order was racist and gave us a ugly look.

Been waiting in drive thu and finally had to just drive away. Not sure what is going on here. Not like this in the morning.

This McDonald's sucks! My grandson and I walked in to absolutely no one in front to take our order. After several minutes, I had to ask a staff member in back of the restaurant if anyone was taking orders. Meanwhile, the drive through was flowing freely! Finally someone came to take our order! The wait time was even worse (unless you were in the drive through), for others who had been standing around when we entered had still not been served. Finally, the manager, Mr. Kembrook, appeared. I told him the service was terrible. He just looked at me and didn't say a word! My grandson and I will NEVER pay to eat here again!! read more

This place is our go to when we need something quick for dinner. Even though they are normally pretty crowded the line goes fast and the employees have always been polite to me and apologized when an order had taken longer than normal. My order is always correct and I have no complaints about this location. read more

I couldn't believe how slow the drive thru service was. Seriously, it was ridiculously slow! I could be more understanding if there was a simple apology for the slow service, but the staff seemed like they took pride in slow service. Twenty minutes in like for a couple of McDoubles is rough. read more

Clean environment and fast, friendly service. Close to my house, and plenty of parking.

"Strike 3" - I have gotten the wrong order twice at breakfast and now for dinner. Service is always slow. Fries were soggy, burger was cold, kids meal was wrong. The girl at the window could not remember if she had given us our drinks; we had just pulled up to the window. Had to remind her about the drinks after we got the food. I guess drug testing is optional to work there. Wish Yelp had negative stars. read more

Order a quarter pounder with cheese at drove through, two cars in front of me. Paid was asked to pull over in reserve parking and they'd bring my order. Took 15 minutes to receive my burger. It was cold and tertible. No wonder I haven't been to a McDonald's in order 7 years. So disappointing from someone who remembers the burgers from 40 years ago. read more

I ordered a 10 piece McNugget meal and a Quarter Pounder meal. They only gave me 8 nuggets! They were out of sweet tea and Minute Maid fruit punch. The fries were DISGUSTING!! They were half cooked, soggy and nasty! The burger wasn't much better. This McDonald's has really gone down!! I will not be going back any time soon. read more

Nastiest McDonalds by far. After several visits and hopes that the food and service would improve, after today will never go back and will share my experience. Food service management in my family and I can say this restaurant needs to be closed. read more