I don't know what to make of ordering from machines in place of people. One star lost for lacking ambiance. Fries (my favorite acronym for consent) always consistently golden and delicious. Water going for $0.11 a cup - not bad on a priceless resource, but more costly during a penny shortage! read more

McDonald's - Fast Food Near Me - Siloam Springs, Arkansas

The chicken sandwich was very dry and had very little flavor other than that it was good.

Hey you're stealing money by not giving exact change. Others are managing to do it. Last time I'll patronize your business! Oh and you won't allow me to get my own drink so I have to wait too long for a refill. You've just gone downhill as a corporation for service, quality, and sincerely value read more

We got our burgers and she said she would bring or drinks and fries in a second and 30 minutes go by and one of the burgers isn't even COOKED yeah not even cooked and shes been talking to customers instead and someone didn't get any of there order the food took to long and the server was talking the whole time and not doing her job. IF THERE WAS A ZERO STAR OPTION I WOULD RATE IT A 0 don't come. read more

Fastest McDonalds I've been to in a few years, plus the idea to have a pi k iPad window I'm sure is beneficial for the employees to not go out in the heat. read more

Don't go, it's not worth the cheap price. Head to Wendy's if you're craving a fast food burger. Last time I was here they told me I had to order through the kiosk, they were just too busy to take my order. Fine, this is where we're going. Places an ice cream order for myself and ~4 others. We waited. And waited. And waited for our order. After 20+ minutes of talking we realized it was a bit excessive wait for ice creams. Went to the front only to be told, you guessed it, the ice cream machine was broken. It was so thoughtful of the employees and manager to inform us so we could get our refund and leave. Alas, that's not what happened. On top of that, when I went to get my change back the manager *argued* when I told her she did not give me enough money back. I had never moved or pocketed money, I clearly showed her the receipt and the amount I was given. She still argues. So I took out my phone and we, together, calculates the receipt and wouldn't you know, she missed several dollars and I have no idea where she got her total. Came today for mobile pickup, I always make sure to add 5 packets of catsup to my order because without fail they never put catsup even when requested at the drive-thru. Picked up, no catsup. I was very friendly and asked the employee that the next time she came out for another order would she mind bringing me a handful of catsup. She. Rolled. Her. Eyes. Not once, but again when I thanked her for the catsup. She wouldn't have to be so rude if they did their job properly the first time :) There, I feel better. This McDonalds is nasty-the lobby is always sticky, the tea tastes old and moldy, and the employees have sticks up their butts. No thank you, citizens of small towns don't have to put up with crap. read more

Absolutely terrible customer service! They made no attempt to even assemble our burger correctly and they were simply throw in the box with missing ingredients. They didn't give us one of the French fries and wouldn't give me one of my drinks even though I paid for it. Avoid this location!!! read more

McDonald's - Improperly assembled Big Mac - Fast Food Near Me - Siloam Springs, Arkansas

I went to this McDonalda and ordered a double quarter meal with a frappe. I got parked for my order . When I got home my burger was very raw and my frappe tasted awful like the machine hadn't been cleaned . I called and told them about and the manager I spoke to blamed my burger not being done on the grill not being cleaned properly . Pretty sad i had to get parked for my order and my food still be raw ! Needless to say I warned her they better make sure the meat is done before sending them out . I won't be going back . read more

I'm not usually one to write a review much less a bad or even petty one, but I am very disappointed in my McDonald's experience tonight. I had a mobile order and didn't have the option to add ranch so when I went through the drive through I asked the person on the speaker if I could add ranch to my order and they said yes. After paying and reaching the second window I got my food and noticed there was no ranch. I asked the worker for some ranch and they were very unfriendly about it and said no. I explained that the person in the drive through said they would add ranch and the worker said that they didn't add it so I couldn't get it and I would need to go through the drive through line again to get some ranch. I would've gladly paid the 30 cents and it is so disappointing to see a fast food restaurant cause such a haggle over 30 cents. As a college student I am a fairly regular customer here, but that will no longer be the case and I will take my business elsewhere because this is not the kind of customer service I want and I really am not looking for much as someone who has worked in the fast food industry and knows the pains of it. read more

Update: as the cleaning days continue to change. I'm glad they clean. But why at 6:00 am? If they clean at 4am, I am sure less people come by at that time. I asked again today "I thought you all clean on Thursdays" and the guy said "I didn't know they have a set day". It has been the last 3 Friday's. I told them this morning to delete my order and I'd take my business to Braums. They provide great tasting Frapés. However, this location is starting to get the best of my nerves. I have talked with two managers that say their frape machine is cleaned only on Thursdays. However, several times on other days I have stopped about 6:15 and they say it's being cleaned, this is the ONLY reason I stop for. Today I talked to another manager who says its cleaned every Thursday. But yesterday it didn't get cleaned so they are in fact cleaning it today. read more

20 mins waiting, call and the girl tells us, "Sorry, people inside have to be served 1st. When asked how long, "I don't know, both my screens are full." Just go somewhere else, this place needs some decent management." read more

McDonald's - Waiting on Mc D's! - Fast Food Near Me - Siloam Springs, Arkansas

Service slow as with most McDonald's. Prices were high and if you want an extra sauce they charge $0.40. Just not on the customers side. Had significantly better experiences at other McDonald's. Wish I kept driving and went to a different one. read more

Quick, accurate, and friendly service for a large drive thru order on a busy afternoon. Great location!! Was sad to see so many low reviews. We were just passing through, but were very happy with our visit!!! read more

We have been eating at this McDonald's off an on for several years! Food is priced reasonably. Quick service and quick delivery of our food! We don't care for the ordering boards where you place your orders!!! Way too many germs can be spread via these boards! Not all customers have clean hands when placing their orders before yours! YUCK!!! However, the good news is orders can still be placed at the counter. YAY!! read more

The are always moving at a fast pace thru drive thru. I'm actually amazed how well they are able to handle such long lines so smoothly. And it's only on rare occasions that I have something missing from my order. Always smiling when I come through drive thru, and I think that's my favorite part about Siloam Springs McDonald's. read more

I know it's McDonald's and not a 5 star restaurant, but the last two times we've been in the restaurant is incredibly dirty. Ketchup on the floor, dirty and sticky tables, trash all over the soda counters. Staff was not helpful and and bit rude. And why are there so many flies in this restaurant? You constantly have to shoo them away. It took three askings to have the tables wiped down in the kid's area and when asked for assistance at the kiosk, the employee told me there was nothing he could help me with. During a trip up to the counter, no staff was available to help, even with two other customers waiting. One employee walked up, but instead of helping he walked through the counter past us. My comment to him was "oh, you're not here to help..ok". The kids' play place was disgusting. I don't know if any employee has cleaned it in at least a week. For one of the busiest McDonalds in the State, it should have top quality management. Unfortunately this location continues to disappoint. read more

Well, it was an absolutely awful experience, with little to no communication skills whatsoever, if it were up to me, at least three of the workers should be fired on the spot. read more

This place is FILTHY inside including bathrooms and dining and service areas!! No excuse for this as very slow and little business at 3:00 PM. Go somewhere else! read more

Can I give less than 1 star? This place is ridiculous. I went in last night 12/2/18 and ordered a McDouble with Mac sauce. I kid you not I bit into my burger and it was like someone cleaned their freaking hairbrush out onto it. I was so disgusted I called last night and they all acted flabbergasted like they had no idea how to handle a complaint. So i call back today. Never asked for money back or anything just asked for better service and supervision at the food going out the window and I literally get asked by the "manager" if i still have the burger. Who in the hell keeps a $1 burger covered in someone else's hair that is disgusting. McDonalds yall need to get it together for real for real read more

This is strike Three!!! They have gotten our order wrong 3 times in a row and I and today they forgot a drink and charged us for an extra fry we didn't order I told them at the second window and the manager was rude when I was showing her the mistake and told me she could sell me the large drink they forgot! I paid trying to not cause too big of an issue. They then had me pull up to the door because they were behind and the next two cars behind me had to pull off and park to wait for food. There wasn't even a line when we pulled up... The drive thru menu has no prices now so you can't check them for mistakes either. 3 combo meals and a fry basket came to 33.00 They gave us the straw for the missing drink they said I didn't order though. The meat on my burger was broke into 3 pieces per patty for some reason and no condiments or napkins in the bag...Stay away from Siloam Springs McDonalds poor management, staff and food quality and service. read more