They don't know how to operate a double lane drive through. It's a long wait for medium sweet tea. Their employees are rude and nasty. Go to Burger King. read more

Ok, my husband and I are real road warriors traveling thousands of miles each month. We made a stop at the McDonald's on New Cut Road, Spartanburg SC and were pretty disappointed. First we used the restrooms. Both of us found them dirty. Surfaces hadn't been wiped down for some time, floor not mopped, changing table not cleaned. An employee was mopping out in the main part of the restaurant, but the water was either too dirty or too much detergent as it was like greasy and grimy. The counter help was polite, been not warm. There was a thank you, but certainly not genuine. Instead of saying, "Can I get you a drink?" Or "would you care for drinks with your meal" she said, "No drinks?" And the tone just seemed like she could give a sh*t or we weren't ordering enough. We ordered To-Go. My husband ordered a Sausage Egg and Cheese McGriddle. As you can see from the picture there was NO EGG IN HIS SANDWICH! I ordered 3 Hot Cakes and they were fine. We stop for breakfast regularly at McDonalds for breakfast when on the road and order To-Go. This experience will have us moving on to a different stop when we pass through this way next time. I hope this review helps management with addressing the cleanliness, customer service, and accuracy in orders. read more

McDonald's - a hand holding a breakfast sandwich - Coffee & Tea Near Me - Spartanburg, South Carolina

if I could give a negative rating it would be this McDonald's!!! when we drove up (cold weather) a crack head was sitting on sidewalk no shirt on and was putting shoes on. My friend wanted to go to the bathroom so I went with her. she entered the first stall and stated there was no paper. A lady was in the handicap stall and said she didn't have paper either. I went to the counter and told a female employee that the bathroom needed paper, she went over to another employee and came back and asked if I had checked the other stall. I said someone was in there and the wall was not so that she could hand paper under the stall wall. she walked away not concerned that the bathroom wasn't supplied with paper. my friend came out of restroom and said she would wait and use restroom at gas station when we got fuel. she said go look for yourself. I entered the first stall and the floor and commode was wet with urine. Napkins from the dining room was in the commode not flushed. I would not have tried to use this either. I washed my hands and left. the other stall was still occupied by the other lady. I told her they would not give me any paper for the bathroom. I ordered my meal from the Kiosk. No receipt !! My friend ordered from the counter when she got someone's attention. Her double cheeseburger was cold, cheese was not melted and the meat was dry and looked old. I ordered a Big Mac meal again my cheese was on the meat but had not melted and meat looked like it had been cooked hours earlier. The fries were fresh! But the tea in the lobby was very light no color no flavor they added ice to the dispenser to avoid making or refilling the tea. I looked at the prior reviews and saw that this is a Do Not Come Here restaurant. we got our food to go lobby / dining room was in need of a good cleaning also. we left and ate fries and stopped at a gas station used restroom and got snacks and a drink and came home. The reviews on this restaurant should alert McDonald's office management in the corporate level that they either need to close or replace all employees. This was very disturbing. I hope no one gets sick and sues McDonald's for neglect! I am glad I will not return to this McDonald's!!! please somebody this location is in desperate need of some supervion/support and training. I was very shocked after reading prior rexiews that McDonald's corporate leadership has not stepped in to turn this restaurant around!!! I am hoping that someone will take the time and initiative to read reviews and step up before it's to late! read more

Plain terrible, they got our order wrong and when attempting to speak to them the lady said "I won't talk to you " and said to her manager "you talk to these people". read more

Honestly if I could give -5 stars I would. I've had numerous horrible experiences here. Just for some quick context I work 3rd shift and this is the only place other than Waffle House that's open around 2am so unfortunately I don't have many options. Last week I came around 1:30-1:40am and was denied service because they were "only doing doordash orders" according to the person on the speaker. Today 1/26/2023 I went up there around 2:20-2:30am and there was already a car sitting there waiting. When I drove around to get in the drive thru I saw at least 2 people inside. The car infront of me was sitting there for abt 2-3 mins before they finally pulled off and left. I pulled up and sat there for another 2-3 mins and no one came over the speaker. No one said anything about them being closed, no signs posted on the door, nothing. Google says they close at 3 and reopen at 4, so why they weren't taking orders at 2:20/2:30 is beyond me. The employees deliberately ignore you or don't serve you. They also need to change their hours cause they're obviously NOT 24/7. Don't understand why you would hire people who don't want to serve your customers. read more

Very rude. Won't acknowledge you as you are trying to place an order. Had to ask twice for the coffee I paid for. So disrespectful. read more

Placed my order had it repeated back to me and when I got to the window they couldn't find my order. I know these are difficult times but the simple thing to do would have been to take my order again at the first window instead making me feel like I was the one in the wrong. So I drove next door to the BK lounge (Burger King) and got a chicken sandwich. Should have been a simple transaction. Thanks BK for the lunch! read more

This is a great little McDonalds joint. The place has been remodeled and it was clean. The service was great and friendly. The food was prepared neat and non messy. There were the Natives from the local extended stay hanging out in their parking lot, but the appeared to be harmless. read more

I am a loyal customer a McDonald's and this McDonald's has been the worst ones I've ever been to. This one in Spartanburg is so slow my friends been waiting for 25 minutes just to get a fry and a burger. It is just unheard of there's nine people working back there on the grill and I still haven't got my large fry goodbye read more

Stopped on our way to see Christmas lights at Hollywild and this place stinks. Smell will about knock you down when you open the door. Girl taking our order kept rolling her eyes and had an awful attitude. Guy in the back kept yelling, girl walking around with pants sagging, and the place itself was just dirty. Fries were barely cooked and even forgot the sauce on a Big Mac. This location needs to close or at least thoroughly cleaned and hire all new staff. read more

A poor excuse for a McDonald's. Employees walking all around and no one operating as the cashier. Placed a simple order. 4 items and they couldn't even get that right. Left out the hash brown. No apples or raisins included with the oatmeal. No butter for a plain biscuit. And, they were out of ketchup packets!!!! It's not the only McDonald's in the area. read more

The worst McDonalds ever. They never have the right menu up. When it's breakfast they have lunch up and vice versa. They are rude when they take your order. Once you pay you're lucky if you get what you paid for. Hashbrowns are always cold and I constantly have to check my bag. The second window, she always ask what did I have as if she doesn't get that information. read more

McDonald's is one of my favorite fast food places. I live their French fries. I could sit and eat them all day. I also love their milkshakes. Have had a few occasions when I could have really used one and their machine was down, but still love McDonald's read more

This is the worst McDonald's! Food often cold especially the fries. Also customer service is really bad. The employees are not very friendly and unsympathetic when there is a mistake. Whatever happened to McDonald's being my happy place? read more

Avoid at all cost. I would give this McDonald's negative stars if I could. It took 20+ minutes to receive a simple happy meal, the fries were not cooked, they left out half the order and had to go back to get the rest. read more

Their service is slow, and unorganized. They have consistently messed up my order, and when I got my food it was cold.

Service was horrible, the people were talking, they didn't put any sauce, all my food is at the bottom of the bag. Why even put the box at that point. read more

This is the worst McDonald's in South Carolina the food is always cold and then you have to wait on it and then you have the wrong order I would never go back to this McDonald's again read more

Worst McDonalds ever. Filthy bathrooms, dirty dining room.. then I'm told McDonalds policy is 1/2 slice of cheese on a fish sandwich!! Please!! Go to Burger King read more

Very clean McDonalds. The cashier was polite and my food was done quickly. The breakfast is pretty good, while the sweet tea isn't sweet enough. 5/5 would come back again. read more

McDonald's - a tray of food and a drink - Coffee & Tea Near Me - Spartanburg, South Carolina

Probably the most useless group of individuals i've encountered in a long time. AVOID AT ALL COSTS. Didnt give the medium fries or the mcdouble i ordered. Then when i went inside to get them they just ignored me and told me they already gave them to me. Checked yelp afterwards and saw many more posts that were similar to my experience. Management: get rid of all the employees, sell the building, and cut your losses! read more

McDonalds in Inman has a better system in what teamwork is called.Way to go for outstanding service and great hot food this place always greets you with a cheerful smile and prompt service. Clean place and the workers are always, never have I heard any manager belittle any workers. read more

I went through the drive thru at this location. It wasn't busy at all and only one car in front of me. I was asked to pull forward and wait for part of my order and was given the other part. I waited for almost 10 minutes and a guy brought out a bag of food. I was missing two hash browns and a breakfast sandwich. I told the guy before he went back in, I followed him back in the store. I was asked to bring the bags in for inspection. I asked them if they wanted to inspect my car as well. With all said, I regret I didn't ask for a full refund and they could keep their cold food. They didn't apologize for their mistake at all. read more

Been to this mc Donald's multiple times and I can always count on them messing up my order in some way, shape, or form. It's McDonald's though so you should know expect read more

This is an update on this McDonalds closing time. I decided to try them again after getting out of work a little early. I was at the speaker at 10:50 PM to order and they turned the lights off on me and would not take my order. This is totally unacceptable for a business. If you don't want customers after a certain time it should be posted, otherwise if it says open till 11:00 PM you should be serving until then. read more