Ate breakfast in restaurant. Longer than usual wait to get food, but food was still warm. Polite crew member offered to remake my food if it was cold, but it wasn't. read more

Should have looked here first. Food arrived very cold. Wont ever get delivery again. I wonder if the stop before me got hot food. It was VERY cold. (And it's not that cold outside.) Also the sandwich had a tiny, TINY amount of sauce. Really wasted money on this one read more

Went at 7:30 pm fairly empty- manager was young curly- haired guy who was not very informed about the state of the restaurant, all dirty tables, ketchup out, floor littered, wasn't aware which happy meal toys were out (chose Disney and got something else), etc. It's so disappointing that in my teen years, there were standards for the workers let alone a manager. Sad. read more

I'm not sure why I expect anything from a McDonalds. But can you at least out cheese on the cheeseburger in my kids happy meal?? The grill tag says "cheese only" and then it's just a dry piece of meat. Thanks a lot McDonalds. read more

My ice cream wasn't well made and was tipping over. It was giving boring vibes and the employees weren't nice.

I placed an order through DoorDash the other day for breakfast. My DoorDash driver got there quickly. This poor giy waited AT LEAST 25 minutes for tge order. They did not make my order. They kept telling my DoorDash driver they were confused about the order, but refused to explain further. I was in contact with him when he was there, so if they were confused about anything, I could have easily cleared it up. The driver ended up unassigning the order. Then I canceled it. In total, this wasted at least an hour. I ended up driving myself to another location off of 159th and Harlem (the one next to Portillo's). They were fantastic. I was already on my way back from there in less than 10 minutes. I will continue to go there. But I will NEVER go to this location again. Ridiculous service, if you can even call it that. I haven't heard anything positive about that location. They are better off closing. read more

This place drives me nuts with how slow, inefficient, and unorganized they are... EVERY time you have sit and wait after going through the drive thru. I order 1 ice coffee. Yep, pull forward and park in spot 5. 2 cheeseburgers two small fries on a mobile order 15min ago? Sure, pull forward into spot 3.... If you need anything from a McDonald's, do not go here it's brutal. read more

the worker called me inappropriate things like bitch. very bad and the floor was dirty

Everytime i stg me and friends come here to get food late after midnight and their staff SUCKS. They always forget something or give the wrong items like how hard can it be at 2am with 1 customer. For example i order spicy mccrispy everytime and got a mcchicken instead. Sick of this shit. Same thing with fries i order 2 and get 1. Again SHIT OF THIS SHIT! read more

You know it's difficult to write a creative review of a single McDonalds when you remember they have some 5,000 outlets and they strive to make each one exactly the same...but this was a nice one. I guess the only difference ends up cleanliness and service by the employees...since the food rarely changes. Friendly efficient employees with a bunch of smiles. Clean interior and the food was nice and hot. They served it up pronto and fresh...so what's to complain about. Nice choice. read more

Food came fast but girl at drive through named "Kayla" refused to give extra utensils and correct the wrong sandwich. She also forgot drinks, and said "oh" and gave a look when we asked for them. read more

Had a horrible experience at Wendys and came to this McDonalds instead to grab a late night snack. They were SO sweet. Even apologizing for our Wendys experience. After fulfilling our order, they even through in a cup of whipped cream for the pup! read more

McDonalds - a dog drinking from a water bottle - Fast Food Near Me - Tinley Park, Illinois

I walk 10,000+ steps every day. Sometimes I stop at a McD afterwards and get a frozen coke, which I planned to do today. I place my order, and I see on the screen "frozen drink surcharge" which annoyed the hell out of me. Illinois has nearly the highest real estate taxes, the highest gasoline taxes, one of the highest sales taxes and now McD thinks in addition to the profit margin already baked in to this price, they're going to add another surcharge? Nope, drawing the line for me with this bs. read more

If you want $15 an hour, which I do support.... Please just do me a favor... UNSWEETENED TEA HAS NO SUGAR! You fail. So one star. It's not rocket science but it does ruin my meal when you provide the incorrect drink. Pay attention or just go home. read more

I went to this McDonalds for a late night snack almost a week ago and when I was given my change the girl in the drive thru window threw my money on the ground and didn't even apologize at first. I had to open my car door in the middle of the drive thru and get out to pick up my money that was thrown at me. When she gave me the food I ordered she laughed and said "ha sorry". Horrible customer service etiquette in my opinion. I will not be going back this McDonald's for a late night snack ever again! read more

tell me why when i ordered my food it took me a while to get it? you guys have to be underpaid or on strike to have this happen.

Unfortunately there is not o 'no star' option. That is what I would have selected if it were available. This location is 5 minutes from my home so it is very convenient. However, I have gone through the drive through 3 times in 2 months and each time I have come home with the incorrect order. Yes, you think I I would check the order before leaving, but if I'm going though a drive through I obviously dont have alot of time. I call and they will always refund which is great, but how about being proactive? read more

This McDonald's is hot dog water. Manager is rude, and petty. Told me I couldn't get my drinks because they "didn't have them." What a waste. Fuck dat bitch read more

Brought a Mc chicken from a guy in the back said he could get it for cheaper so I listened and this was in the McDonald's bag. I paided 1 dollar for it. His name was Ab read more

This McDonald's is one I frequent on a regular basis. Yet this review comes because I am upset with my most recent transaction. I had a coupon for a free quarter pounder yet this location would not take my coupon when they have taken it before. The employee did not know who to explain why the coupon was not Valid at the location she just told me to take business elsewhere. I'm disappointed and hoping that the service and quality changes soon or my business will go to BK or Wendy. read more

First time coming here in a while. It's a more modern looking McDonald's with up to date asthetics like a kiosk because I guess asking the cashier is too hard to do nowadays. Food is typical McDonald's foods, it got served especially quick . Customer service is alright. The establishment is clean especially the dining area which is great. It's close and convenient to my job which is alright but 95% of my time I'll have to be desperate to come to any McDonald's. I do like they're strawberry smoothies none the less. Parking is always plentiful, never an issue. read more

They remodeled this store and it is tiny now. They are going with kiosks and only 2 cashiers. There is very little seating and almost NO parking spaces. They want drive thru only. They have a double drive thru which means slow service there and if you find a parking space only 2 cashiers means slow service. Not happy. read more

The worker Jonas carries this mcdonald's on his back, whenever he's on shift i know i'm going to get the best service i've ever seen at mcdonald's chain. truly jonas needs a raise he's our fav. 10/10 service read more

Less than 1 star. They mess up our food almost every time we order over door dash. Its not 1 or 2 Things every time its always. Then the workers are rude and deny the whole time. read more

Stopped by McDonald's drive thru for breakfast this morning. Leave out, I notice the one bag I received was full of grease on the bottom. Get home, and the hash browns are throw in the bag and not even in their little paper holders and grease over all the bottom on of the bag and napkins. Plus asked for jelly and was told it's in the baggie with the fork & knife, NOT. read more

Amanda has the worst customer service skills. Fries forgotten on Uber eats order. She said I could get them next time. Can't refund. They will remember my name. Amanda gives permission. Food was mediocre. I was hung up on. read more

If I could give them a zero I would. The worst McDonald's in the world. The customer service is horrible, the workers are horrible. They don't deserve to be paid $10/hr read more

Unless it's the middle of the night and no lace else is open for munchies, go elsewhere. Fast food that was neither fast or considered food.

This McDonald's is fantastic. The staff are all friendly. The service is quick. Loved the NASA and Star Wars happy meal toys last year. During the pandemic McDonalds is giving free meals to first responders and healthcare workers. My fiancé is a healthcare worker and has gone everyday for his free meal. read more

Drive an extra 5 minutes to a different McDonalds - this place isn't worth it. While it's very clean on the inside, the customer service experience is subpar & the food is served cold & messy. Every, & I mean everytime I order fries from here, they are spilled all over the bottom of the bag. Any burger is served at room temperature. Looking for sprite? Choose something else, their sprite is FLAT. The staff seems to be untrained with the McDonald's App, & have trouble applying deals. I've had to pay extra a few times due to them not being able to use them. Save your time & money & go somewhere else! read more

Unbelievable... spent more than 30 mins waiting for order and they charged us extra cuz the girl can't get the order right... drive they ridiculously long, can't even get out of parking lot.. read more

seriously. McDonald's is gross.BUT. there are only a handful of things i will get here, when i am A. Drunk or B. hungover. they are: Double cheeseburgers sausage egg and cheese mcgriddle Large cokes (when they are dollar) coffee this McDonald's is 24 hours, and the drive through goes fast and the staff is really nice. only problem ive had was trying to get a coffee at 6am before work, and they told me too pull to the side, b/c it was brewing. needless to say after waiting 10 min, i had to leave with out my coffee, or i was going to be late for work. i was livid. read more

We live 2 minutes from this location but would willingly drive the extra 2 miles to go to the other one. Employees handling food while chomping on gum, extremely show service & it's not open 24 hours even though it says it is on their website. Only good thing about this place is the remodel. Disappointing to say the least. read more

Keep in mind this McDonalds ONLY takes cash between 2-4am! Not very convenient! All other experiences have been to standard. read more

Every time I go the frozen coke machine is not working. Cold food if you lucky to get the correct order.

Perhaps the employees on break shouldn't be playing music on their phones. Very loud and rude

When I went to this location the lady in the cashier was nice and the guy handing out drinks and food was nice and he told me to pull up to the third window and I said okay then the manager giving out my food didn't have a mask on and shoved the food and slammed the window in my face. Also when I went another day nobody barely was wearing there mask right and had a attitude. And most of the food was cold ..... read more

Terrible, was doing a door dash and the one worker talked to someone in front of me for 20 minutes!!!! Then when I FINALLY pulled up had to wait another 20 for a CHEESEBURGER AND 10 NUGGETS TO BE READY!!! Are you kidding me?! I had to wait 40 minutes for this??? Absolute garbage the other McDonald's had way better service... if I had the choice would never come here again and will never food wise I'm telling all my friends and posting on everything... this is me writing the review STILL WAITING FOR THE CHEESEBURGER AND 10 PIECE... Emberassing read more

Good job Micky Dee. Went through your drive through tonight and ordered ice cream cones. My friend thought it was too small. The server said, maybe you should order a large one. (I thought it was one size fits all) And it's super hot out today but this young man Samr handles us old ladies with charm. He changed our order and made my friend very happy. Who knew? And a couple weeks ago I left my purse behind. To my surprise, the staff kept it safe until I returned!! Not a dime was missing. This place is like home away from home! Only better. read more

This location has given me trouble most of the time. I am always waiting a long time-too long for a "fast" food restaurant. There was one time I went up to the intercom and was saying hello over and over for 10 minutes. I finally went up to the window ans saw the employees just chatting. When the guy finally heard and saw Me- he did not even apologize. My fries weren't filled like they should have for a large too. There is always something broken down or run out of. read more