We got there and we had a mobile order and they said they did not have a order for here so we went inside and they said they couldn't do nothing about don't waste your time and money here just go to icard read more

The management doesn't know what they are doing at all. The drive through employees are not trained. More orders are wrong because no one can read or understand what people have ordered. That is why the managers are there. They simply do not care! This is the Valdese on Main Street location. Maybe they should invest in management that can actually do the job. Can't blame the employees only the managers! read more

Ordered a gallon of sweet tea this morning, October 21st. Poured a glass and it tasted off. The sticker date was October 18th. I tried calling the number provided (which is listed in maps, yelp, and on the website) 4 times and and it went straight to voicemail each time, stating that the caller does not a voicemail box set up. I'm not driving all the way back over there, and I'm unable to call, so I'll leave the review here. Please check your items before they go out. Thank you. read more

McDonald's - Gallon Southern Style Sweet Tea - Burgers Near Me - Valdese, North Carolina

Come on. Do better. Are your employees high? Number 9 ordered with other items. Got home no burger on the CHEESEBURGER. You can't be serious... but I am. read more

McDonald's - 2 Cheeseburger Meal - Burgers Near Me - Valdese, North Carolina

Every time I go thru drive thru NO matter what I order they pull me to a parking spot to wait on food . I could order just a drink and they going to pull me to sit and wait . AND THEY ARE FULLY STAFFED. DO BETTER read more

There was a bug in the bottom of my fries, they even salted it for me. This is no way in health code nor safe for customers do not recommend read more

McDonald's - Bug in the bottom of fry box - Burgers Near Me - Valdese, North Carolina

Service is always phenomenal and fast and friendly at the location. They rarely get your order wrong as well. One of the better McDonalds in the area. Food is usually hot and fresh too for a McDonald's. read more

Do not recommend. I ordered a sausage, egg, and cheese McMuffin in the drive thru but received a ham, egg, & cheese McMuffin packaged in a sausage wrapper. Reading goes a long way as well as quality control. The creamer I ordered with my coffee was not in the bag either. read more

McDonald's - Not a sausage, egg, & cheese McMuffin... - Burgers Near Me - Valdese, North Carolina

I am only giving 1 star ONLY because that is the only way you can post a review. This has to be the WORST McDonald's I have been to. Service sucks, and food sucks. explain to me why when they have you, pull ahead to wait on your order, and someone brings it out to you and practically shoves it at you like how dare you be here giving us your business and the food is still cold HOW? WHY? I do realize and understand that anyone can have off days, but this has been every time I have been here . read more

Ask for salt and pepper and I get ketchup and mustard. Order sandwich NO KETCHUP OR PICKLES AND I GET ONLY KETCHUP AND PICKLES. 99 % of the time I got the the Valdese , NC McDonald's they screw everything up. I got cold fries and they looked me dead n the face and Said oh u want hot fries. WTH. Guess no common sense is needed to wrk at the location. read more

Twice in one week screwed by this store. On Sunday11/28 my wife used the app on her phone to order breakfast for her Sunday school class. We pulled up to the parking spot and notified them we were here , after 25 minutes I went inside and they gave the first bag of food after they added hash browns to it(they said that was the delay. When I got back to the car and checked the bag my wife noticed it was not what we had ordered. I returned inside and asked for the manager and they said she wasn't available . They filled another bag and gave it to me and when I got to the car it was still missing produce. At this point my wife went inside and went through the order piece by piece and finally got the correct order. Total time 20 minutes. -Apologies from any McDonalds worker . ZERO. Second Try , we were running late Monday evening and McDonald's showed an in app special of buy one get one free. My wife attempted to sign in for 10 minutes and could not get logged in. When I pulled up to the speaker I explained my situation and they took my order. When I get to the window they said they had to have a code. I tried to explain and they said no code , no discount. Again I asked for a manager and no response. Unfortunately they have a lock on food on Monday night unless you want Italian or Japanese they are it. read more

WARNING to not make mobile orders here.. do not expect a refund if you find hair in your food. two times. Once we made a mobile order they locked the doors (this was late at night) so went to the drive thru and said they didn't have any orders and to leave and shut the door in our face, after calling like 20 times we had to file a report with our bank. Then second time I have a dark some hair in my Mcchicken,. I went inside and asked for a refund and they refused until I had to make a scene and then they gave me my money back. They are rude and not only are they rude, if you go on "let's talk burke county" group on Facebook you will see a lot of people have problems with them. read more

The man that I ordered from Chris Moore was an amazing help and I think deserves a raise or something. He was so kind and help me figure out what to eat. would def recommend. read more

The worst I've ever been to on the night shift. Food slopped together, never the right thing you ordered and even though their sign says 11, the young workers quit at around 1045 even if cars are in the line. Seen numerous people outside blowing the horn even around 1050 just to be ignored by the workers inside. Need to quit hiring kids or pay them better, horrible system. read more

Everything went fine this morning. I wish they served biscuits and gravy all day. I opted to go inside since the drive through was very busy. I ordered two sausage biscuits and coffee. Got served quickly! Friendly service! read more

This should honestly be a negative because every time u go here they will forget your food . They are the worst McDonald's around, and that's being nice. I have called and complained no I'm sorry or anything they just always act like they don't understand you , which we all know is a easy outlet. When you complain on a corporate level nothing is ever done. Why can't they figure out how to read a receipt and verify a order? Rushing isn't worth it when you make the customers have to waste there day coming back inside to get food and you haven't a bad attitude not even a I'm sorry for your inconvenience. read more

McDonald's - Half filled crappy food just thrown in the bag , thanks again McDonald's - Burgers Near Me - Valdese, North Carolina

They always have slow service and I always find something wrong with my order every time I that I have visited. No more coming to this McDonald's. Maybe some new management and some new staff could help this McDonald's team. read more

Most of the time they are good. But I would like to know why you leave an inch or more space from the top of the MCFlurries? The manager Stacy said it was policy. I suggest you fill them all the way to the top like everyone else does with their drinks they serve. If the management cared then I would have given 4 or 5 stars. She smiled like so what if you think we should fill the cup up to the top. read more

McDonald's - Oreo McFlurry with hot fudge on top from the Valdese, NC Location. - Burgers Near Me - Valdese, North Carolina

Sucks I don't know if the owners are riding the managers on food cost or what but the quality of food is terrible. Just now ordered some biscuits and the top of each biscuits is missing half the bread. Don't ever order anything that they deep fry bc it is gross taste like 3 year old grease. And when you say or show a manager they don't care act like it's your fault. Most of the time when you order a sweet tea you get unsweetened. It's a mess someone from corporate needs to come WORK and TRAIN this location. read more

Hands down worst McDonalds in the 828 area code, the food order is wrong 70 percent of the time.

My god My mom orders 4 cheese burgers 3 large fries and 3 sprites We didn't get that We got 3 cheese burgers 3 large fries and 2 sprites and 1 tea And worst of all the one thing they shouldn't have screwed up on, They got the receipt wrong read more

Eh, It's Mcdonalds. Lovely people in the drive thru. Haven't been inside in a couple years but it does look nice from the outside. Very 2001:A Space Oddessy meets McDonalds-Post Modern look. read more

Went through the drive through asked for a vanilla ice coffee with extra syrup and ended up getting strait black coffee. Went back inside and told them it wasn't correct and they proceeded to give me a bad attitude about it. Lol sorry if I pay for it and it's not what I want I'm coming back and getting what I paid for. read more

by far the worst mcdonalds ever... it dont matter what time of day... what day of the week.. you will get what ever they feel like throwing in the bag... orders always wrong.. everytime you order 10 or 20 piece nugget combo you get the wrong sauces.. we are so sick of it we just throw it to the dogs ... never again!!! please build a burger king in valdese asap !!! read more

Worst service and attitudes I've ever seen. And the managers act like they could care less as well. The owners really need to step up and do something about the employees. Do yourself a favor and go elsewhere. read more

I love McDonalds food. I eat here sometimes. The only problem I have is they don't get your order correct the first time. It's not the cleanest, but not filthy. read more

It took them 15min one day to get us through line. They were not that busy. I ordered two mcdoubles no onions. I checked the bag I had two burgers with the no onion stickers attached to them. I got home and took a bite of my burger.... Guess what onions.... I get sick when I eat onions. :( To top it off the one thing that makes mcds even worth a darn is being open 24/7. This mcds is only open til around 11pm most nights. read more

Are you tired of placing an order and getting the food that you requested? Well, you are in luck! This location pretty much guarantees to give you the wrong food almost every time! What about those times they do give you the right food you ask? Don't worry because if the food is correct it will be old, cold, and not edible! Why waste money on good food when you can get a cold Big Mac with a super sized side of disappointment? So come on down to Valdese! We have the worst McDonald's around! read more

We live in town in valdese and unfortunately stop here a few times a month out of the idea of it being "fast food" truth is we always regret it the minute we get in line. It's always backed up, even outside of peak times. Then when you finally get your food they usually leave out at least one item, or give you too many of the same item instead of the correct, they've even given us happy meals without toys which is very difficult to explain to two toddlers 1 who got a toy and who didn't. In fact I've been in a drive through, sitting here blocked in for ten minutes before deciding to leave this review, and 5 cars on the outside lane have pulled out and left and I would have if I could get out of line. read more

I have to give credit where it is due. This place has gotten some better help and they are turning it around. Kudos to you Guys.

Slowest, Nastiest food yet. Their fish sandwich tastes like it was made a week in advance. Don't go there anymore!

So, I get in there and wait 15 minutes for a small order. Kind of irritating, but oh well. I get home and take a bite of a fry and it's cold AND has a chemical-ish taste to it.. So, I give up on the fries and go to the chicken sandwich. I took a couple bites, it was alright. Cold, but I was hungry so oh well.. Halfway through, I get a PUBIC HAIR stuck in the mayonnaise. So done, that's nasty McDonalds. read more

Closest McDonalds to where I live,but worst service and workers I have ever run into at any McDonalds. Today waited about 15-20 minutes for 2 gravy biscuits and 2 Sausage egg mcmuffins - said they were waiting in eggs, but eggs were cold when delivered. Was late for an appointment - they brought it to the car and we hit the road only to discover there was no fork or spoon for grandaughters to eat gravy biscuit. Too late to turn around. Thanks McDonalds - you give "fast food" (NOT) a bad name. Is there any management that cares??? read more

This place is way far from fast food and getting your order right half the time. I have left only to find my order was wrong or all my order wasn't there!!! Worse McDonald's I have ever eat at in my 55 years of life. This place needs a SERIOUS management change!!! read more