I will not go back after finding a strange item in my coleslaw. This store needs top managers to visit to ensure this does not happen again. read more

Cook Out - Found this in my coleslaw. I have no idea what it is. Nasty is all I can say! - Burgers Near Me - Morganton, North Carolina

food was fire. service was great and fast. best cookout i've been to. like im going back tmr it was so good

forgot part of our food and just kind of threw the food in the back. random chili on the bag as well?? lol also forgot the straw and was rude read more

Cook Out - random chili - Burgers Near Me - Morganton, North Carolina

Absolutely the WORST. Wait time was long, food was cold, and I was overcharged $3 if you go by the posted menu price. Hotdog buns were so dried out and hard on one end, I had to tear off the ends. Hot dogs were so thin, there was hardly any hotdog there. Chili must have been 5 days old. Fries cold and mushy. NEVER AGAIN. read more

Pretty good service, food was good too didn't have a problem at all it was fast and easy.

We always enjoy our food from Cook Out. My favorite is the walking taco side, but I always enjoy the burgers and sides.

Food is cheap and items are what u would get at a family BBQ. They started skimping on there fries tho. Service is quick and friendly. Small place drive thru or walk up only. read more

I am so sick of this place getting my order wrong. You not only have to check your bag, but you have to open up each burger to make sure it's what you ordered. Which it won't be read more

if you want your order to be wrong every time, go here. if you like eating nasty slop of an excuse for fast food, go here. this cook out is literally the worst cook out in the US. I only go there as a compete last resort and it is still wrong every time. do not go here read more

This one needs a bit of work honestly. Fast food is fast food; expect what you pay for (mostly). I've traveled a bit and lived in several states. I've visited Cook-Out locations in at least 3 of those states. Thus particular franchise seems to be the most unorganized and inconsistent of them all. Food is regularly wrong and/or missing. Not hot enough, prepped incorrectly, thrown into bags upside down, seasoning literally poured in one area leaving that portion of food overseasoned while the rest had none. Missing condiments. It's really just a shot in the dark here; you never know. There are way too many burger joint/fast food options in Morganton to visit rather than continuing to support such poor quality and customer service. Additionally, the recent stench of trash that's been present the last two visits...someone seriously needs to look into that. You drive up to pick up your food and you're greeted with the smell of hot, old, garbage. My bacon cheddar hot dog probably would have been super yummy if it wasn't an orange/pink mystery meat. The mystery makes it a little questionable and definitely more of 2.5 star hotdog rather than a 4 or 5. read more

Cook Out - Bacon cheddar hot dog - Burgers Near Me - Morganton, North Carolina

Always found the staff to be quite polite. One of the better managed Cookouts out there. read more

Cook Out - BBQ sandwich tray - Burgers Near Me - Morganton, North Carolina

The food sometimes are a hit or a miss sometimes. Depending on the time and day you go.

We ordered 4 meals and they got 3 wrong they gave us 3 straws for 4 drinks they did not give us no sauce and we Asked this was terrible Service read more

for starters the server was rude I'm undstanding that it was 1245 am but still did not have to be rude and we were crapped on our order I got 1 piece of bacon in a bacon wrap the other bacon wrap was not done and we only got 3 chicken nuggets and we got a order of them I would not recommend going here anytime late at night read more

I really like this place the food is always warm but the only thing I don't like is their intercom system, you can't really hear the person on the other side very well sometimes and they have a hard time hearing you sometimes, but overall its great. read more

Super tasty NC bbq. Hot, fresh and sweet hush puppies. Bbq has the Texas Pete already on it with vinegar base. Sweet vinegary coleslaw. SO GOOD! With a Cheerwine of course. Fries are yuck and soggy so lost a star. This location drive through or walk up only. read more

Cook Out - a sandwich, coleslaw, and coleslaw - Burgers Near Me - Morganton, North Carolina

I gave it a one star because the option to give it no stars isn't there. The order was wrong but because we picked it up and took it home to eat we didn't return it. There literally was so much mustard on the burger the bun was SOAKED! The burger patty was burnt! My suggestion is to eat anywhere but here! So so disappointed in this read more

Ate food from there last Saturday and the food was not as good as it usually is. My wife and I get the 1/4 lb. burger with chili, slaw, mustard, and onions. The meat was not seasoned much and they were skimpy with the slaw and chili. The fries were ok as they were in need of salt. The onion rings were fantastic as usual. The food is normally outstanding but the last time was just average. I will say that we will give them another try very soon. read more

This cookout is straight SHIT. I ordered 2 trays and they want to charge everything separately so a 13.00 order came out to 20+. Then all the food was cold. I think it's time to hire some legal people that can actually do there job. read more

We don't go here much, but this will be the last time. We discussed the order with the window lady at least eight times and she still got it wrong. She cheated us without our side of fries and corn dogs and not to mentioned forgot our side sauces. I don't see how people go here every day and is happy with it because I am NOT happy. read more

Usually service is warm and personable. Not so much today my cashier wouldn't make eye contact and didn't speak. What little interaction there was just seemed like I was a bother to her for being there.. read more

Not as good as the other Cook Outs in the area. We've tried lots of things several times & the food just isn't as good.

I just ordered a grilled chicken sandwich and when I got home it was bacon. Could not get anyone to answer the phone.

Yummy yummy. Amazing shakes amazing pulled pork and amazing hush puppies. Favorite fast food place

I mean GOOD OLE MOSEY. Walk up to the damn window and buddy can't even comprehend what I want to order. I had to basically point out on the screen what I wanted because he couldn't find it somehow. Service could've been better from my 12 year old sister. Not to mention there's a whole melted milkshake on the floor inside and a 96.0 A sanitation rating on the window. I mean the inspectors gotta be getting paid under the table. How do you put negotiate stars? read more

One of my favorite places to eat especially at late night. My favorite is their Cookout Style Burger with Cheese Fries. The BBQ is a bit hot tho. Love this place. read more

I just went through the drive thru the lady had to ask us to repeat our order several times which is absolutely fine. I work in fast food and know how hard it is to hear some people. When i got to the window they handed me my order I pulled out a bag out of the big plastic bag they handed me and it was full of soda! My chicken wrap was drenched the soda poured all over my lap. They told me it would be a minute for my shakes and closed the window meanwhile for a good 5-6 minutes I'm holding a bag out of my car window that is again full of soda! They finally come back to the window and I tell them that the bag was full of soda there was no shock on their face there was not a I'm sorry or anything! I left and have been calling the store to try and talk to someone about it but absolutely no one will answer. In my 4 years of fast food work I have NEVER handed a bag out of the window filled with soda! I 100% believe it was intentional. You literally cannot make this stuff up. Do not eat here at night. Or maybe even at all. Also they got our shake wrong and made the wrap plain. I am extremely disappointed. read more

If they could ever get your Order right it might be a better place to eat.. The only thing they have going for them is their milkshakes. Prices are great, just giving you raw onions on something that is supposed to have grilled onions.. on multiple occasions.. read more

Prices are very fair. Shakes are pretty good. I won't get the chicken sandwich again though. The bun dwarfed the piece of chicken.

Always good food but float was pretty much vanilla ice cream with a hint of cheer wine

always fast, delicious, and my favorite place to stop for a super affordable quick feast!

I love the food at cookout! And the prices are great! But the service is kinda crappy. They are probably the least friendly drive thru service ever and they don't even speak to you at the window nor hold the window open long enough for you to ask for napkins or condiments! read more