Waiting for 36 minutes only for this still waiting not bad customer service not organized read more

The service at this location is really slow, what is the point of having 2 drive through intercom for order taking when the speed of service does not accommodate it? We got food at this location today and the portion of fries was a complete JOKE! Half Ass filled fries! Forget about the play ground DON'T dine in there that whole dining room smells like dirty diapers and no type of ventilation or air freshener at all. This is UNACCEPTABLE McDonald's. read more

McDonald's - HALF ASS FILLED FRIES - Fast Food Near Me - Victorville, California

This specific mcdonald's never seems to get it together doesn't matter the day or the time you go or whether or not it's drive thru inside or curbside I have tried it all today we had 4 coffees and 4 mcgriddles it was over 22 min wait curbside once i arrived meaning i planned ahead i ordered ahead then the employee was not pleasant at all didn't get one the sandwiches and one the customized coffees for my daughter was wrong go figure i highly highly recommend going the few extra minutes to the palmdale and 395 location they never disappoint i learned my lesson for the future read more

I ordered a spicy deluxe mccrispy with no tomatoes. I bit into it and the sauce tasted sour. Upon further inspection I found mayonnaise in my sandwich. One of which doesn't usually come with that condiment and I didn't ask for it either. It tastes weird but I'm still going to eat it because I can't afford to buy a new one and I didn't get the receipt. read more

McDonald's - Deluxe Spicy McCrispy - Fast Food Near Me - Victorville, California

See all

Ordered breakfast online at 10:15 went to pick it up, it was 10:32. They said their not serving breakfast. If I ordered and paid for it at 10:15 why wasn't it cooked and ready when I pull to the window at 10:32? This location always messing up orders or pulling this crap! They need to do better. The cook said he not cooking it bc it was 10:32 like really. The lady at the window kept saying they didn't have anymore breakfast sandwiches, so I guess they throw away the frozen food that the clearly just warm up. read more

The only time I've had a poor experience in food at a McDonald's was on my way to Texas. However, I guess it can happen anywhere, really. I thought I check out this location since it was deeper within Victorville. Went thru drive-thru. Exterior was decent. Staff was okay, but foods were mediocre. I normally ask for no salt on my french fries so that they make them fresh versus giving me the ones that have been under the heat lamp for a while. This time around, it didn't make a difference. Fries were wimpy as h*ck! There wasn't any salt, but for some reason, they couldn't stand tall... you'll see what I mean when you look at the picture. Anyway, just the worst fries ever... still edible, but did not have that crispy taste that McDonald's fries should have. As for the chicken nuggets, they weren't great either. Meat tasted very processed. Not sure what is going on with this location. Hopefully, they are getting their foods from a good source. I probably will not be back to this McDonald's. If you happen to be in the neighborhood, you're more than welcome to drop by and check them out... you may get lucky in getting better quality foods. Happy Eating! read more

See all

Mobile order for curb side pickup always slower than snail pace, and they keep messing up orders (giving me size small instead of medium, but then the wait for them to rectify things always takes so long so I just leave and tolerate it). This is absolutely unacceptable read more

Don't come here! There's barely any space inside, and lowk dirty. I waited 25 mins for 3 meals. For the food to not even be that good, fries were brown af, probably got refried more than twice. And just for the food to still be cold af. Some of the workers were nice, but some other got shitty as attitude. Avoid it if you can. read more

Hey Mickey D's, you lost me. Your kiosks are stupid and so are your staff. Your manager here is rude. Just wanted to order some patties.

i did a pick up Oder all my drink tasted like it had water in it 8:28 2026 April 30th

Worst McDonald's ever lane not opened and no cone to advise people it doesn't work I say WAY over paid I would NEVER recommend them waited half hour for food rude as hell service read more

Food good mi kids love it I just to not happy for there service and the way they take orders many off there customers left because the way you take orders on computers monitor its just not good time wasting. A customers just dint understand the way to orders so ho just left bad customer service. I work for a fast food restaurant and I think the best customers service is person to person I do understand all this money increases but we need to help those customers that need the help read more

McDonald's - Fast Food Near Me - Victorville, California

This location sucks! Their customer service is horrendous! They're always slow, rude, they'll take 5 orders on one side of the drive thru while the other is just waiting. The employees seem to hate their job because they're rude and never communicate just throw the bag at you. read more

Slow. Simple burger took an unusually long time. Many staff wandering around. Manager didn't look like she could control the few people here for food. Kiosk order 3:58, and took until 4:24 and I walked out without any food, forfeiting my payment. Men's room dirty with broken urinal and toilet door won't close. Not coming here again. read more

The food and service were good Food nice and hot Playground was terrible There were no lights in the play area for the kids to see The parents could not keep an eye on their kids A disappointment for sure and dangerous We asked them to turn the lights on and they said that they don't work anymore What!!! read more

McDonald's - Play area But it's dark - Fast Food Near Me - Victorville, California

Egg shells in the eggs is crazy. I'm not ever the type to complain and i've been coming to this mcdonald's for years, with the only thing to complain about is the lack of sauce they give but this was just gross read more

McDonald's - Eggshells in the eggs is crazy. sorry for the gross chewed up food but i mean.. deadass?? - Fast Food Near Me - Victorville, California

See all

Just went through the drive through and the order taker could not answer simple questions about the menu. Then didn't add everything asked for to my order. read more

Super Bad service, we asked for help and nobody would help. We called for someone and they completely ignored us and took to long to help.

So the lady that not so much was helpful was rude and did not take the time to listen to my needs. She blow me off a few times when she realized she ignored me a few times.. SO UNPROFESSIONAL I want to say her name was Kim and she might've been a manager. But not sure. She also was rude to one of her employees.. now that was not professional what's so ever. She did it in front of customers which was a No No one thing I really want to point out was every time she was bothered she shook her head. Which I didn't understand when all you're doing is YOUR JOB. Asking for Condiments was too much for her.... I will NEVER go back there. I'll drive miles to go somewhere else... very RUDE of her read more

We came here on the way to Las Vegas. McDonald is all same...but they fresh fried eggs on sausage egg McGriddle. And this place dont have lattes. Only serve regular coffee. read more

I hate coming here but it's the only one that is on my way to work. I'm always getting my order incomplete, they never fail. Now the dining area closes at 7pm even though online it says they close at 10pm every day. read more

Worst mcdonalds ever!!!! Service is incredibly slow and they always screw up your order.

They never bring the food out for curb side pick up. I ordered curbside 3 times at this location over 4 months. An every time we have to walk in to receive our food read more

I said I wouldn't go back to this McDonald's but unfortunately it was on my way home so we got a cheeseburger happy meal, we got just a hamburger instead, so so disappointed read more

Literally the worst McDonald's I have ever been to don't ever come to McDonald's in Victorville this place is garbage and treat you like subhumans they have no respect the managers have no respect no customer service skills rude obnoxious employees they act like if they're paying for the food themselves when I'm paying for my food with my hard earned money... Out of all the people to act like they're better than somebody it's the people that work at McDonald's please give me a break they wouldn't even give me a refill on my drink when does McDonald's not get free refills this is not toms burger I'm about to end this yelp and get on the phone with corporate right now to do a complaint unless I get some type of reimbursement for the horrible attitude that I've been given by these employees whoever owns the store really needs to check their employees read more

What a difference a few hours into California makes. Stopped at this McDonald's for coffee, McCafe and bathroom break. This place was clean and staff was friendly and courteous. My drink was prepared in a timely manner and handed to me with a smile. Bathrooms were clean and stocked. Made for the perfect pit stop! This place should train the employees at Buffalo Bills in Primm, Nevada! read more

See all

Kiosk order placed on 1:33pm. Kiosk did not print out. We waited until 1:55pm to get our order while watching other customers come in and out with their food. I even had to go to the counter to get our food. Cafe mocha whipped cream melted and staff rudely told me it was there. I insisted on a new one. Fries were cold! 22 minutes passed, really McDonald's? Are you not a fast food? read more

McDonald's - Fast Food Near Me - Victorville, California

See all

They forgot my two spicy mcchickens for my Uber eats order. Smh I got kids starvin and I'm poor, because of y'all one of my kids is hungry. read more

McDonald's - My reaction - Fast Food Near Me - Victorville, California

This place is a nightmare, horrible customer service no sense of urgency employees are rude too. Don't go there. Top it off fries were cold.

Up a star for being there for me everytime I need a frappe. Service is great, the coffee ALWAYS on point and I tried the new cinnamon melts for $1, not bad. The food I can pass on, long live the chocolate chip frappe, I will be a loyal custmor till you take it off the menu! read more

McDonald's - Fast Food Near Me - Victorville, California

See all

First time at a McDonalds since the minimum wage hike to $20. I walk in and a very pushy girl wants me to use a kiosk. I said no thank you. It ALWAYS takes me forever. I ordered two hamburger happy meals, one with ketchup only. It took 14 minutes for my order. There were plenty of employees and they were moving like sloths. Laughing and no hurry at all. It was the most insane thing I have seen. I will not be going to McDonalds again. Honestly you can get the 3 for 10 at Chilis and it is far better quality AND I am not pushed to order from a kiosk. read more

I have never had a bad experience with this place although they do mess up the order and they are always unorganized I wish Gordon Ramsey would pay them a visit but so far 4 out of 5 times I've had good experiences here somewhat slow and long wait times Food is average sometimes my meat on my Mc Chicken would be hard as a rock as if they would over cook it I did order door dash this morning I didn't know It was from this location or I wouldn't have ordered I was missing my frappe last time during breakfast time and they didn't replace it or anything let's see how this goes read more

Had a miss understanding with my order in which I still think I'm right lol. But rather then argue the manager made it right even though she said I was mistaken. All fairness she handled the situation as it should've been handled and for that I give her her the necessary ratings based on my opinion. For professionalism 5 stars, for listening 5 stars, for fixing the issue 5 stars. I will be back and give my business to this place. Thank you once again manager on duty today at 10am. read more

Estoy muy molesto, se supone que es un restaurant de comida rapida, y la recibo despues de 30minutos

The employees were nice and they tried but they had some dirty customers. When I say dirty I mean nasty classless personalities. The line took forever because a girl got her order went to the car and came back complaining her order was wrong. They gave her her order she looked in the bag and asked for grape jelly. When they told her they only had strawberry she took it with an attitude. Went back to her car came back with a lighter bag claiming stuff was missing and demanding free stuff for her troubles. A guy two people ahead of me was trying to short change the cashier and I'm pretty sure he got him for a few bucks wanting to pay with change a few bills and on credit card too and requested change back. The cashier and him were goin back and forth for several minutes which seemed like forever when this was the only register open. I finally get up to the cashier and I order things as easy as I can because I can see the cashier was stressed out. So in process of doing this way I forget an item! So I go to the kiosk because I didn't want to wait in line again. Guess what happened?? NO PAPER FOR RECEIPTS! So I don't know my number!So there I go standing in line again to find out my number!!! Finally get my food and it was wonderful! Yeah right. It was cold as my drinks! I don't know if they were short handed but today was a really bad experience. read more

I order some fries got them unsalted and they didn't give me napkins, terrible service, drive thru is extremely slow, 2 window lady thought we were banging on the window. read more

No air conditioning in dining area when its 107 out today at 5pm. As per Roxanne it's not hot enough to turn it on. Your customers and employee should be the most important. It was only turned on in the work areas after the fact. These are dangerous working conditions. OSHA needs to visit this place...Da da da da daa! read more

McDonald's - Not hot enough to turn air conditioning for you valued employees and customers... - Fast Food Near Me - Victorville, California

See all

This McDonalds is trash went there giving them the benefit of doubt and they keep screwing up not giving me all my food putting Mac sauce on my double cheeseburgers so just to fyi be sure to always check your order before leaving there read more

I don't know how this location has so many poor reviews cause I honestly go out of my way just to come to this location. I usually only come for breakfast & I always go threw the drive thru, even when there is long lines they still get everyone done quick. My food was wrong I believe once. Other than that the food is always fresh & hot. The employees at the windows are so sweet. I recommend this location. read more

Every time I come to this McDonald's I receive poor customer service. I ordered to happy meals & #6 with no salt on the fries thinking my fries be fresh and hot. So not the case, the kids toys were missing and the fries old and brown. I called up there and the way Angela/Angie answered the phone I thought I called her house "Hello"! Poor service all the way around with nasty attitudes. read more