For the most part, this location does get my order correct. Rarely do I have an issue with ordering via app or drive thru. Customer service is a hit and miss, but then again it's a fast food restaurant and no one really expects more out of anyone in FF. This location is not open 24 hours. This location is on DoorDash. 2 lane drive thru. Curbside available. My go to's at any location: Big Mac, McChicken, Hot & Spicy, nuggets, fries, Hi-C/Coke/Sprite. read more

1star. Ordered three large fries and that's it. Five cars got their food before I got my three large fries. And don't even try to tell me that none of those five cars if not, all of those five cars didn't order french fries read more

They're so rude about their pink McFlurry spoons :( they wouldn't even let me buy a McFlurry to have the spoon in the cup. Genuinely just sad about it. How rude. read more

Whoever thinks this is even remotely filled needs to be fired. Not even 5 full fries is crazy read more

McDonald's - Burgers Near Me - West Jordan, Utah

Tried the new chicken big mac. It was inedible and I threw it away after 1 bite. Closest I can come to describing the chicken is breaded cardboard. Pet peeve for all McDonalds: Why am I constantly being solicited for donations from one of the largest corporations in the fucking world! NO I do not want to round up my payment for charity. read more

I decided to try MC Donald's again after 5 years. I'm here now. To get a mocha and a pack of cookies. The cookies are not soft at all, almost burnt. Outside on the side walking in front off the glass door the smells that comes from is disgusting and dark. Smells something dirty. Why MAC manager doesn't see that and put someone to wash that place? It's empty. Just me and another client. The two employees that gave me the food very arrogant attitude. Clean that place! read more

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2 30 pm and double cheeseburger and fries were not close to being fresh. Unfortunately this was a to go order. Caution hot was not needed on apple pie because it wasn't hot until I microwaved it. read more

They are claiming that their ice cream machines are broken I think they are making it up

Not surprised (yes I know it's a fast food place). Lettuce going bad, yet they still wanna serve this? Definitely a hit & miss with this location. But honestly... you're inconsiderate thinking it's okay to serve this read more

McDonald's - a half eaten sandwich on a yellow bag - Burgers Near Me - West Jordan, Utah

Usually McDonald's is pretty average! The big breakfast I ordered today was pretty awesome for breakfast on the run. It was hot and fresh I will hit up this location again! read more

The most amazing experience just happened. We went to the drive through and the order was easy they got got it right the first time and the service was fast. We ordered breakfast sandwiches both special and both were just right and the bacon was perfect and hash browns crispy without too much grease. They were friendly and told me to have a good day. Great service with a smile even under the masks. Way to go! read more

I do not recommend this McDonald's, or any at all! The food was cold, it was just thrown in without a care. I should have expected this, I worked at this mcdonalds before for 4 months. They are messy, unclean, putting food randomly or just throwing it into bags because they want to be 'the best of the best' as there is a computer showing other McDonald's for competition in who serves the fastest. I suggest Culver's, they may take a long time, but at least you get your order AND the food being cooked fully. Not to mention the "starting pay is $15" when I asked for that it they laughed and made it $14 yet gave a 15 year old the amount he had asked for. This whole establishment has horrible customer service, horrible to the workers themselves and they have smack talked about customers after they left. read more

McDonald's - 3 Cheeseburger happy meals - Burgers Near Me - West Jordan, Utah

Place sucks!! Gave me uncooked food and service sucks. They don't care about what they giving out. They just want to finish as fast as they can. I don't get why people work and don't really want to work smh highly disappointed. read more

McDonald's - Uncooked. I hate this !!! - Burgers Near Me - West Jordan, Utah

Thanks for the cup and half of mac sauce on my mcdouble. Yo next time just throw this in the garbage so I don't have too. This is disrespectful as hell. The fact that you get paid to serve this to people is a joke. read more

McDonald's - two sandwiches and a bagel on a table - Burgers Near Me - West Jordan, Utah

This McDonald's has to be the worst, and slowest one ever, the workers move like sloths and still get the order wrong I don't understand how the owner doesn't change things up. They truly suck at doing the one thing they are paid to do! read more

It's always hit and miss. I ordered the 2 for $5.00 with a small fry. Big Mac, no pickles or onions. Filet O Fish, no cheese. Got the Big Mac which had pickles. The Filet O Fish was a Spicy Chicken with cheese. Both sandwiches went in the garbage. The fries were cold but I did eat em. read more

McDonald's - Burgers Near Me - West Jordan, Utah

I ordered a big Mac with extra sauce, After charging a additional 35¢ you would think extra means dripping from the sides, not the skiff that was put on. read more

McDonald's - Ordered extra ketchup/ mustard and onions, if this is Xtra then I'd hate to see normal portion. - Burgers Near Me - West Jordan, Utah

Customer service is dead. I'm not a big fan of eating at McDonald's in general, but I don't recommend this location. Fast food is meant to be fast. At this location, the staff forces you to use their automated ordering system. I don't eat here enough to learn their menu. I don't want to swipe through multiple menus to get do a hamburger, nonetheless three more to find fries. Think of it like trying to find your way through someone else's iPad. You can do it, but finding the app/food item you want takes longer. Looking at the fingerprints all over the screen... Time to get a flu shot. Walking up to a counter and asking for a hamburger and fries and paying takes less than a minute. The food was fine. It's what you'd expect from McDonalds. The staff was very friendly. The review is not intended to be a hit on them as people. read more

McDonald's - The germ friendly automated ordering menu. - Burgers Near Me - West Jordan, Utah

Spent 20 mins in line earlier today, only to be told that the new chicken sandwiches aren't served until 10:30 am.....at 10:45 am, I spent 10 mins in line only to be told that the new chicken sandwiches aren't served until 11:00 am. So either they don't have them and won't admit it or the management is made up of a bunch of idiots who can't pass reliable information onto the employees. read more

Convenient location with ample parking. Two drive thru lanes. Staff are friendly and efficient. You come to McDonald's for McDonald's-quality food. So although they don't have the best burgers or whatever, it's basically what is expected out of a McDonald's restaurant. I've been to this location at least a dozen times and never encountered any problems. I typically order spicy Mcchickens, fries, hash browns, breakfast burritos, nuggets, and pies. read more

My food was old and had a bite taken out of it. This is the shit that gets people fired and stores closed. Wont be going back. They dont deserve my time or money and certainly not $15/hr read more

McDonald's - Burgers Near Me - West Jordan, Utah

This location is always a gamble. It is super close to my house, and there is not many other options, so I stop here fairly often for drinks and snacks. The few times I have ordered meals, something is always messed up or missing. The manager is fairly flat an unapologetic about their constant mistakes. Please do not order from this location without a thorough inspection of your bag. I guarantee that if you don't check you will get someone else's bag or will have something missing from your bag. Also don't order any special drink. I like Coke Zero with orange and to order this through the drive-thru, well you either get rude questions, confusion, or just plain old Diet Coke. Anyone else notice that for some reason Diet Coke from McDonald's tastes especially toxic. Anyway, simple orders here are best. If you select to 'dine in' good luck finding a semi-clean table to eat at. I really want to like this place because of the convenience, but I just can't! read more

If this particular store were to be the example of the McDonald's company as a whole... there would be no existence of the McDonald's corporation. This particular store could not punch their way through a wet paper bag. Time and time again, they CANNOT seem to take a very simple order and get it right. This store needs some serious re-vamp on their hired workers, or the system that they're following. I agree... this location has really struggled ever since they opened. I'm typically ordering McNuggets to go, then arrive home with them still hot and ready to dip into the Hot Mustard sauce. Last order I did, the McNuggets were coldish and tasted much like cardboard chunks. Wasn't too happy with that. Am becoming fed up with this particular store, overall. read more

This restaurant consistently provides the worst service of any McDonalds I've ever been to, anywhere. They consistently get our order wrong, provide incorrect items, forget to include items, or provide ice cold food. As it is the closest restaurant to us, we frequently visit on the way home from activities. Never again. Three times ago, they forgot my daughter's value meal. They gave us the drink, but not the fries or the cheeseburgers. Two times ago, they forgot a Big Mac, a cheeseburger, and a fry. They also gave my daughter 4 chicken nuggets in her mighty kids meal instead of the 6 it's supposed to come with. Tonight, we ordered a mighty kids meal, a 10 piece nugget with sweet and sour sauce and hot mustard, and a crispy chicken southwest salad. We got 4 nuggets in the might kids meal (were charged the mighty kids meal 6 piece price), a 10 piece with cold nuggets with 3 honey mustard (instead of the sweet and sour and hot mustard we asked for), and the salad. The half full (if that) salad. This restaurant charged me $5 for half a salad at best. To top it off, we had to wait in front of the restaurant for 10 minutes after going through the drive thru. We were given no reason or no estimate of time. Just told to pull forward and wait. With the extra time your staff took to compile our meal, I would have hoped that it would have at least been correct. These are just the times I remember. There is literally something wrong with our order every time we come through. It's become a bit of a joke now. We have to walk in every time we go to this restaurant because this staff got our order wrong YET AGAIN. The manager should be proud. He is currently managing the worst McDonalds in Utah. Like another reviewer said. If this particular store were to be the example of the McDonald's company as a whole, there would be no existence of the McDonald's corporation. read more

Ordered 5 McMuffins from this location and they had been microwaved way to long. The bread was rock hard and not edible.

Asked for fresh brew coffee. instead they put the coffee in a microwave. thats dishonesty and cheating. Not happy at all with this type of service! read more

Doesn't even deserve one star. Waited 15 minutes for our food, and when we got it the fries were soggy, chicken nuggets were cold and soggy, and the burger was dripping from grease. Took one bite and threw it away. read more

Consistently disappointed with this location. Dining room is always a mess and gross. Today my friend and I ordered a pumpkin spice late and a hot cocoa. The hot cocoa was lukewarm and had little chocolate flavor. It mostly tasted like warm milk with half a tablespoon of Nesquik powder. The PSL was made as an iced latte. We told them we asked for it to be hot. They then heated it and put it back in the same ice drink cup. The temp was again lukewarm, and it also lacked flavor. It severely lacked both pumpkin and spice leaving only a shitty latte. The only good part of this visit was a surprisingly clean restroom. Will probably visit again but only out of convenience. read more

I think there has been one time when they got my order correct the first time. Maybe twice. But honestly, this location really struggles. Long wait times and subpar service. The last time I went through the drive-thru, we waited 15 minutes for an order of 1 combo and a salad. Seriously. They gave the order to another car but didn't tell us. We were told to pull forward to another stall and after 8 minutes, I went inside to find out what was going on. We were given a couple apple pies as an apology. Not impressed. read more

You would think with two serving Windows they would have solid fast service to get you your food and get you out of there well this is false advertising. I waited 30 mins for two mcchickens at 8 pm at night. 2 sandwiches!. In the mean time every car behind me came and went past me as they got there large orders of food. I'd say at least 12 cars got there food and passed me. I am giving two stars because the food that I did get after 30 mins of waiting was freshly cooked and really hot in temp which is worth the 2 stars. Customer service is horrible and they are always really really slow. They need to prepare better for rush times and this is the closest fast food to the entire west side of West Jordan. They should expect to be slammed but they seem way under prepared. I hope there management reads these reviews because something needs to change. I plan on driving down to 9000 s for McDonald's because they can handle a lot of customers. read more

I cannot believe how run down this store has become....especially since it is relatively new. The staff seems incompetent. Plus, the restaurant is always a mess. How hard is it to keep the drink station clean, the garbages empty, and the tables wiped down? Does this location not want my business? What a disappointing experience. read more

This McDonald's is the worst fast food establishment in the area. I usually stop at this particular location as it's the closest one to my home, they have yet to get a correct order without having me pull forwards and literally forgetting about me. I have had to go inside the store and remind them. They have admitted once that they forgot about me. The inside of this location is never clean either. Management really needs to step it up. It's not just one bad review but several unless this is the type of fast food establishment they want to run. read more

The inside of this place is so disgusting. It's incredibly dirty. There were soda stains everywhere on the floor and napkins and lids all over the floor. I didn't even want to eat in inside.. Other than how disgusting the place was it was decent. read more

This place has gone from bad to worse. I ordered simply a girls happy meal with a cheeseburger. I was told to pull around and waited ten minutes for a happy meal. There were also four others that pulled around and got bags of food and left while I waited. It's dirty, it's unorganized. Not a fan read more

I can only vouch for the drive thru at night, but I haven't had any problems. Haven't had an other that was messed up (yet) and little things like asking for no pickles, they always remember. The food is fresh, not soggy or overcooked. The cashiers listen very well, and are prompt and have a good attitude. One thing that I've noticed is they are slower than usual at getting people their food to the point that I've heard the cashiers ask for other car's order or ask if they've been helped yet while my window is down. read more

This is the worst McDonalds in all the land! Walked in the door only to be stared at blankly by two employees. We walked up to order and one employee walked over to take our order, clearly annoyed that we weren't using the kiosk to order. During the ordering process, which took nearly ten minutes because he kept messing up and having to start order. Not only that, he was sniffing and yawning during the whole ordeal. We got one order, it was wrong so I walked up to get the things we were missing and he asked if we ordered through the kiosk. Uhh, no we just ordered with you, remember? The playland is disgusting, the garbage can was overflowing and there were flies everywhere. The high chair was filthy. The floor by the drink machine were disgusting and sticky. The restaurant was empty and the employees did nothing to try and clean. I just hope we don't get food poisoning from the cold food we got. read more

I have never been to a location where I have had to wait so long for food in the drive thru. I have never been here when it has not taken less than 8 minutes to get my food and my longest drive thru was 13 minutes. This is the closest fast food to me so I guess until there is a little competition why would they try harder. Get it together read more

This is my go to McDonald's since it's so close to my house. They've never messed up my order!! I came here recently around 9:30 and was greeted at the first window by Edgar. He was such a sweetheart and I was confused about a part of my order. He was so genuine and made sure I wasn't confused before giving me the go to the next window. He needs a raise!!! read more

After 4 months I reluctantly gave this place another try. It is the definition of insanity really. I went back, ordered the same thing and expected a different experience. Nope. They still suck. For whatever reason, they can't manage their drive up orders. Tonight I arrived at 7:35. I placed my order. I drove around to the window and I paid for my tab. I approach the next window and was told to pull up to the next window. This is where you know the experience is going to go downhill. Nevertheless, I pulled forward. 10 minutes later I am still waiting. A teenager walks out with another drive up order from a car that was 3 cars behind me. I asked the employee why they are getting their food before me? She replies with the ultimate smartass tone, "We cook our meat fresh, that takes time." Sure you do. I told her I was pretty certain that they had meat in their order. She replied, "No they had chicken nuggets and hash browns." After 5 more minutes the food she offers me gift cards for a free hamburger. I dropped them on the ground and said I wouldn't be back. As I started to drive away, I felt the food in the bag. Lukewarm! What happened to the meat and food being fresh?? Needless to say I went in the restaurant. There was a lot of chatter, some guy in the kitchen in his dirty street clothes. They all looked surprised when I asked for fresh food. Looking at the reviews it appears the manager clearly doesn't give a damn about the business. Nearly every review is 1 Star, for several months. If they cared about their customers they would change things. This is why you don't pay $15 for minimum wage. read more

Waited 10 minutes at the side of the drive thru for a hashbrown that I finally​ got out of my car to go in. Waited 2 more minutes to finally get my order, and I was the only customer inside and out (my hashbrown had been ready for at least 3 minutes). Eat my mcgriddle, the pancakes were burned, I didn't finish it all. Opened up my yearly mcnuggets craving, it was worse than stale cardboard.i am one starving, unhappy customer right now... the diet Coke was good though read more