Very bad business, you put a order through their app and they try to say they didn't receive it and steal your money. Blame it on your location and technology issues even though you have receipts read more

McDonald's - Receipts order through app - Fast Food Near Me - Wilmington, Ohio

Just went through Wilmington McDonald's on rombach Ave and they pulled like 5 people up and some people are still waiting for their food don't they use the the second drive thru window anymore to hand out food I guess not if you have food they will pull you up they either need better management that need to train people or get people in there that know what they are doing should have to be waiting for 4 sandwiches that are so simple to make read more

they forgot my burger patty so they only gave me bread pickles and ketchup and mustard but no burger patty was in sight read more

McDonald's - The bun without the burger patty - Fast Food Near Me - Wilmington, Ohio

This place is terrible, wish they would hire people that know how to do there job. Mobile orders are a joke wrong one or they didn't even do it. When you go to counter to try they are even dumber. Multiple times this has happened. Ketchup and other fixings are always put on super heavy when you get your cold food because you have to wait. Don't go here, go home and make your own food it's way quicker and you get what you want. I'll go to a different McDonald's not Wilmington Ohio unless they hire new people that can do the job. They start rating doesn't go low enough should have negative. read more

I find the McDonalds in Wilmington, Ohio a very pleasant experience. The food is a delicious gourmet, that colors my pallet with unbelievable flavors while taking me in a journey of delight and ecstasy. The staff are gentle, courteous and always welcome me with a beautiful smile which comforts my soul. I find them to be consummate professional connoisseurs of the fast food industry taking great strides to please even the most discerning of tastes. Eating at McDonalds in Wilmington Ohio is a mystical experience which enlightens my spirit and elevates me to a higher level of consciousness. read more

Used a coupon on the app to get me a frappe and let me tell you I work my a@$ off for the money I spend no matter where I spend it I should be treated like a top customer, well if this frappe, and yes things how I received it, it looked like I drank out of it already wasn't filled up, didn't have whipped topping all the way to top either and the drizzle was lazily put on one side, I know I used a coupon but seriously this is disrespect, period. ND having to be back home I couldn't ask for a remake. Disappointment and disrespect all in one trip. read more

McDonald's - Disappointed - Fast Food Near Me - Wilmington, Ohio

See all

the service was awful the trash cans were full when we came in the building was smoky inside obviously seems like they haven't been cleaning the grill properly Took them 30 min to literally just make a cone and McFlurry !! When I had even paid the kiosk Couldn't even make this Sunday right or the Mc flurry what a shitty evening for McDonald's read more

McDonald's - the inside of a mcdonald's restaurant - Fast Food Near Me - Wilmington, Ohio

See all

Ordered two McChicken sandwiches and wanted tomatoes added was charged for two slices of tomatoes on each got one and they must've had a shortage of shredded lettuce too! Had to wait for the food which I don't mind if they get my order right but from the looks of these sandwiches no care was taken in making them. read more

McDonald's - two sandwiches with cheese and tomato on them - Fast Food Near Me - Wilmington, Ohio

Food is good sometimes but the staff men it take a long time to serve you food with all the people they have and the food is late alway and is dirty everywhere read more

this mcdonald's is honestly unbelievable! the drive thru takes extremely long and the inside is even worse! the food is good but it is just embarrassing for the mcdonald's franchises. someone needs to come out here and teach these people how to work! read more

Waited 27 minutes in the drive thru at 1:50 in the afternoon on a Saturday. Only to get my food and everything was cold. This has been my experience each time I visited this McDonald's. Long waits, cold and Carelessly prepared food. I understand it's hard to find workers. And a lot of them are teenagers. But the training in this establishment is subpar. Very disappointing. read more

This is the worst mcdonald's I have ever been to, and that says a lot. Drive through line took me 40 minutes at 3:00 on a Tuesday. That makes no sense at all. Food is always cold and sometimes tastes like cigarettes. Terrible. It's bad 8 out of 10 times. read more

Off the chart bad! Where do I start........ 1) Clientele highly suspect. Seemed to be a local rural inner city hangout for anyone and everyone with no other place to go. 2) Floor by drink station almost as if it was coated in construction adhesive. 3) Diet coke tasted like plain soda water. 4) Utter filth everywhere you could see. Patronize at your own risk! Do yourself a favor and visit the location as located at 68. & I-71. read more

Worlds slowest McDonald's. It shouldn't take 5 plus minutes to get your food through the drive through with a Mobil order. I thought this was fast food. read more

Didn't go inside. Used the drive thru and got breakfast. Got the egg white delight and it was okay. The English muffin was a bit stale and the egg white was set on the bread really sloppy. Customer service was efficient/fast and staff was nice. read more

This is the only restaurant in town that does not allow dining room service. Manager was rude when asked why. I am guessing they would rather be drive thru only. For great food go across the street. read more

This place has ok ice cream but my complaint has to do with i found a bone in my mother freaking chicken nugget now thats disgusting and they sent me to burger king because i had a complaint about the food and terrible wifi read more

Always a great place for breakfast, lunch or supper. Good prices, very family friendly. Best frappe mocha in town.

Born and raised in Wilmington, OH.. This McDonald's IS ALWAYS ALWAYS ALWAYS packed. If you plan on using the drive thru you're automatically expecting a 7-10 minute wait. Granted, they serve a city..not a town. I just wish the speed was just as good as the food. read more

McDonald's - The drive thru - Fast Food Near Me - Wilmington, Ohio

McDank's on Rombach Avenue has always been my favorite McDonald's in the area and they are always coordinated and get my food out to me even if they're having a bad day. I het hot out on a sunny day at the skate park and i instantly think to myself: "man, i could go for some McDank's right now." and i get my fresh fast food then i blast back off to the skatepark. This review is not at all sarcastic or fake, it's my honest opinion. Would recommend it over the one on 68 read more

Good McDonald's the staff is friendly and they always get my order right. The food is good I like there fries they are good. They are fast and convient. read more

for starters if youre a local just save yourself the stress & go to 68 off of 71 & visit their mcdonalds. Its much cleaner and the food is always better for some weird reason. Not sure whats going on at this establishment but I will no longer be visiting. The drive thru is always backed up. Then when you actually get your food its missing ingredients or whole parts of the order. Try somewhere else if youre looking for good service folks. read more

The Wilmington, Ohio location on Rombach is ok. There is one girl who works there who won't let you finish a sentence before asking a million questions. It is frustrating. The food isn't always hot and fresh, but it is okay. The location on 68 really stepped it up a notch when they remodeled. They are quick, the food is hot and the orders are always right. The Waynesville location is the worst location I have ever been to. I have never had a correct order, the kids who work there play around all the time and have their uniforms all sloppy and the food is almost never hot. read more

Horrible service. Manager would not even help out. I ordered my food on app and paid already (said 5 min wait on app). After forever waiting, employee said they didn't have my food and would not return my money under $10 worth. Then, why the hell its available for order and be paid for on app. Have to fill out crappy form on the app to reach out to corporate that most likely nobody reads. Scammed me for $9.24 and the manager would not even come out and sort it just sends out a couple of employees who does not even know how to cancel order online so order said completed but I never got anything and out of money too. On top of it all, made me wait forever and submit that shitty long form. Fire the manager!!! Most horrible McDonald's location ever!!! I just drove away after waiting forever manager won't come out and I refused to come in that why I ordered curbside!!! You are definitely not helpful in time of Covid. Ruined my Sunday morning! read more

I mean it's McDonald's but this one hasn't lost or forgotten my order. The outside trash cans are almost always full

Cold not wrapped stay home and make it yourself.the lobby forgot my order drink station dirty.

First of all- I ordered 3 sausage burittos with mild sauce, BEC Bagel, 2 hash browns and KETCHUP. I was pulled forward which was COMPLETELY fine. I understand. I thought I would get fresh hash browns ect. Before pulling forward I asked the lady to make sure there was ketchup in the bag please. (I also ordered it at the speaker and it is on my receipt.) She was kind and said she would. About 8 minutes roll by and I'm still sitting outside parked in the number two waiting spot. I finally get my food and ask the guy if there is ketchup in the bag and he said "if you asked for it then it's in there". And he walked away, I open the bag and guess what, no ketchup, not one single napkin, Uhm hello?! That's a no brainier, every outside order should have napkins per hot food item. Yes? My burritos were so hard as if they were sitting there for a couple of hours AND imagine my surprise when I'm missing a burrito?! So, I decide to take a look at the bagel, which was my food, and I took a bite and its cold, the egg was nasty and spongy. Lastly, the hash browns.... Soggy... Cold... Greasy. Nasty. I am in disbelief. Absolutely not okay. I was so mad I couldn't even go inside to deal with it because I also had some where to be. I have the bag of nasty food that I am saving to take back at a later time when I actually have the time. Every single time I go through this McDonald's something comes up wrong. I keep saying I'll give them another shot. Never again. A word of advice McDonald's- if you wouldn't eat it yourself, DONT serve it to your customers. read more

they suck the manager has been looking for the apple slices and it's been on the counter the whole time and she's being annoying and the employee was so confused had to ask about help for the machine to take orders saying she can help at the kiosk but messed up read more

Though tempted to give one star, I gave two because I have, on occasion, gotten good food and service. However, this McDonald's has one consistent characteristic I have not experienced at any other McDonald's: SLOW service. For example, whereas one might get a bit perturbed about having to wait 27 minutes for a full meal in a nice restaurant, waiting that long for a simple cheeseburger and small fries order at a "fast food" franchise is utterly absurd. I'm not making this up; 27 minutes for a cheeseburger and fries. Did they have to send Johnny the burger-flipper out to milk the cow, to make the cheese, and bring back the beef? Another example: a friend called me the other day asking if I would fix her car because the check-engine light had come on. She said it happened after sitting in her car with the engine running in the drive-through lane at this McDonald's for 20 MINUTES. Busy or not, there's something really wrong with that. People go to McDonald's (generally) for good food, good value and FAST, friendly service. People go to this particular McDonald's, I assume, because the alternative is to drive out to the McDonald's at I-71; about a 10 minute trip if you know the shortest route. I could have driven to the McDonald's in Hillsboro and gotten my order in way less than 27 minutes. I can't fathom any other reason to wait, inside or outside, that long for "fast" food. I'm wondering who put Harrison G. up to giving 5 stars and a glowing review: "...fast and convient." What the heck is "convient", anyway, Harrison G.? The average wait at traffic lights in the U.S. over a person's lifetime is said to be about 6 months (no wonder I don't like traffic lights). If every American ate at this McDonald's they would end up wasting about 6 years waiting for their cheeseburger and fries!!!!!!! Did I mention the slow service? I mean SSSSSSSSSLLLLLLLLLLLLOOOOOOOOOOWWWWWWWW. That's all I have to say. Bye. read more