Robyn was just an absolute pleasure to work with during a very stressful time in our lives. Robyn…read morewas responsive, knowledgeable, kind, and trustworthy while we were looking for a rental. Always cheerful, always on time, always professional - she made us feel heard and important - as if we were her only clients. I can't give her enough stars. She is an exemplary broker with high integrity and an overall terrific person.

One of my most favorite REALTORS! I can attest to her credibility and professionalism! I have known…read moreRobyn both on the job front and off. She is ethical, hard working and driven to succeed and get the job done. Whether your selling or buying you can be sure she will represent your best interests! Excellent REALTOR! Call her today!!!

Beware using this agency! Brought a ground up constructor home and the builder they recommends…read moredoes not honor their warranty. The builder will not send out their HVAC technician to repair a Brand new Ac systems that is less than a year old. Also, the heating system installed is inadequate and does not heat out home. Buyers and sellers be cautious!

Mary Earley is one of the best agents in the business. She know the area very the Hudson valley…read morearea very well . She can direct you to neighborhood that that are up and coming . She goes out of her way for her clients and is easy to communicate with. When you let her know what your looking for she sends you the listing . I loved working with her and highly recommend her. What a pleasure to work with.

Initiated contact, received a canned email in return. Called and left a message, no callback…read more Emailed, received the same canned email as before. Three tries to give them business, just two boilerplate emails in response. Their business must be good to be so casual to contact. If you want to actually reach a real estate professional I suggest you look elsewhere.

My husband and I were looking to rent an house/ apartment in New Paltz. We called up Stevens Realty…read moreand spoke with Bruce who seemed professional. I told him that our budget was $2k and that we needed something that was pet friendly, and he immediately said "I have the perfect property" and handed me off to a someone named Jason. We saw the property and were ready to move on it! I asked Jason if he thought we could finalize in the next week and he said "it shouldn't be a problem." For the next four weeks, it was a terrible experience. Day after day, week after week, it was a different story that was delaying finalizing the lease. He said that the owner was being "stubborn," the owner held out for a buyer who would pay more (even though he previously told me not to worry because they weren't showing it anyone else), the owner didn't want a dog on the property, the broker is too busy to send the lease and prioritized ppl who were buying.... he kept on telling me that I "had to be patient or would ruin the deal." All this while, Jason knew that our urgency was because I was five months pregnant and we were trying to secure something ASAP so that we could make plans with doctors/ hospitals nearby, not to mention we had a hard deadline on our move and I needed an address to send to our movers. After a couple of days short of a month, the lease finally came and the terms we agreed on weren't there. We responded the next day with our concerns. Jason said no worries and that we would get the new lease in two days. That came and went. I called Jason, he said to give it a few more days. It took another week to receive the revised lease and they demanded that we sign it within 24 hrs (this is after the broker Lindsay took one week to make a change that might have taken 2-3 minutes). Needless to say, we chose to work with another realty group. After I communicated our decision to the broker Lindsay, she apologized and said that this is not the way that they run their business. I appreciated it (that's the only reason we are giving two stars and not one) but it was too little, too late... The trust was already gone and the experience was terrible. There's more that I could say about what a waste of time and how frustrating this process has been, but I'll just end it with we chose to work with someone else. I understand that this is a business but the "wheeling and dealing" personality of this realty group really rubbed us the wrong way.

I highly recommend Chris for your next home purchase. He helped us find the perfect home and gave…read moreus incredibly insightful advice along the way. I'd love to buy another home with him!

Property manager, Carol Costanzo, was very knowledgeable about her field and really took the time…read moreto help me with all my needs and concerns. Extremely polite, personable, and professional who seems to sincerely love and care for her residents, site, and co workers. Will come back and recommend people for her alone.

The managing agent is extremely professional and helpful. He makes you feel right at home!!…read moreThe superintendent is a blessing in taking care of this property and all its' tenants. I am extremely happy with management and this particular location. Thank you!

I recently had the pleasure of working with Krissie Hansmann and her sister Beth on a complex real…read moreestate transaction, and I cannot speak highly enough of their expertise, professionalism, and care. My family and I were looking for someone to guide us through selling my mother's house and finding her the perfect condominium in Jefferson Village (an active 55+ retirement community.) My mother's living situation was becoming dangerous. She was in a 5 BR house with too many stairs. She should have moved years ago, but the pandemic, and dad's terminal cancer, delayed her move multiple times. She reached an age where the thought of moving was overwhelming to the point it kept her awake at night. My brother and I needed the perfect realty team to assist with our mother's unique realty needs. I interviewed three realtors before deciding upon Jefferson Valley Realty. There was something about Krissie that stood out to me immediately. She is compassionate, energetic, and has a great sense of humor. She also uniquely understands the challenges of aging parents due to her own life experiences. We were originally going to use two real estate agents, but we were so impressed with Jefferson Valley Realty, we decided to use them for both sides of the transaction. It was the right choice. Krissie and Beth handled both sides of the transaction with ease, making the entire process as smooth and stress-free as possible. One thing that stood out to me was Krissie and Beth's expertise in the Jefferson Valley area. As locals themselves, they have an intimate knowledge of the community. Mom had to see numerous place before she made up her mind. Krissie and Beth were endlessly patient: "It's okay. Now you are narrowing down the process of what you want." Mom was so specific in her preferences, I never thought we would find such a place. But, somehow, Krissie and Beth pulled off a miracle, and mom ended up in her dream condo. There are unique challenges when moving seniors. My mother had a lot of emotions tied up in her house. Every room of the house held memories. Krissie and Beth were able to approach the situation with compassion and understanding. They patiently listened to all of mom's concerns and even befriended her little dog. They were a constant source of reassurance and encouragement. There were added degrees of difficulty in moving out of the old house since the basement and shed needed building permits. Krissie guided us through the process of getting the permits we needed so we could close the deal. We would have been lost without their guidance. The dynamic duo also picked up the slack when others involved in the transaction didn't show the same dedication to their craft. They did whatever was necessary to ensure the two deals went through and mom could move into her new condo. Being local, Krissie knows the right people in the community. Whenever I needed someone, (movers, electrician, plumber, window washer, furniture removal, etc.), Krissie knew the right people. This help was invaluable since I live on the other side of the country and didn't know who to call. Krissie and Beth became more than real estate agents to us. They became like family during this emotional time of getting mom resettled. I cannot recommend Krissie and Beth enough. If you are looking for someone to guide you through the complex world of real estate, Krissie, Beth and Jefferson Valley Realty are a dream team.

Hello Again, Need to send many Thank You's to Krissie and…read moreher team.. I referred another client to Jefferson Valley Realty.. Krissie not only found them a home and got them a great price.., worked & helped them through their first time home buying.. The process was arduous to say the least.. She was with them the complete time.. She is HIGHLY recommended...!! Will keep sending people to her..

Jon seems to think that yelling at women and harassing them is acceptable…read more His broker was one hour late because she forgot about my appointment. (I drove 2 hours from out of state). She knew nothing about the apartment and landlord. Before signing the lease Jon told me that the landlord was good about repairs and he was a client for 20 years. It turned out that the landlord refused to perform all repairs! I had to pay out of my own pocket. The oven did not work. The glass was separating from the rotting window frames allowing cold air to come in. The vent in the closet size bathroom with no window did not work, welcoming profuse MOLD growth. The built-in credenza reeked of old mold! Permeating the living room. I have been renting for 40 years and I have never had such a bad landlord! On top of it I caught him staring at me a few times through my windows while exiting the bathroom in a towel. I wrote a letter to JonCar Realty with a list of 13 needed repairs. He called me up, yelled at me and told me that I HAD to move out in two months! And I had signed a one year lease. What he did to me was illegal! On the day of my move Jon Miller, his real name, phoned me and screamed at me repeatedly that it was against the law to move on the last day of the month! (The landlord had approved it and Jon's name was not on the lease as the property management agent.) He kept screaming at me to finish my move within 2 hours because he was to inspect the property for the landlord and he was finishing his work at five. In summary, Jon Miller, the proprietor of JonCar Realty, took my money and refused to reimburse me for poor service, refused to help me find a better apartment, was verbally abusive, and harassed me.

Avoid this realty office. They encouraged me to rent an apartment that was larger than I needed…read moreand came with a $550 realtor fee that I had to pay them. And they would only accept bank checks that had to be sent by express, certified mail (more fees I had to pay). They told me there was a rush because they had other people interested in the place, but the other people had children and they did not want to rent the apartment to people with children. I only found out later (after signing the lease) that the apartment was owned by the realtor's family. So they are just funneling money from one family member to the other. The whole thing seemed sketchy to me. Since there are many other realtors in the area, I would definitely recommend staying away from this realty office.