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    Windwood Oaks

    5.0 (1 review)

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    1 year ago

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    Eagle Rock Apartments at Mohegan Lake

    Eagle Rock Apartments at Mohegan Lake

    (24 reviews)

    I have been requesting a carpet replacement or at least a professional carpet cleaning from Eagle…read moreRock Properties for over a year. Last year, maintenance came to measure the carpet and told me everything was approved and that I would receive a date for installation. After that, nobody followed up, called, or scheduled anything. This year, during lease renewal, I brought the issue up again because the carpet is in very bad condition. During the winter, water was coming in from the back door due to snow, leaving a large stain in the living room area. I explained that if replacing the carpet was not possible, I would at least appreciate having it professionally cleaned. I spoke with Rob, who repeatedly told me that Carissa would contact me to discuss options. I was also told someone would call me back after I contacted the main company directly. It has now been several weeks, and nobody has called, followed up, or even given me a clear answer. What is most disappointing is not only the lack of action, but the lack of communication and professionalism. A simple phone call with an honest answer would have been appreciated instead of being ignored for over a year. At this point, I will have to clean the carpet myself, but I felt it was important to share my experience for future tenants.

    They are targeting harassment, including tampering with my car, to the hold-over tenants using…read moretheir tenant friends in order to force us out so they can charge the new vastly inflated rent. I hope that the NY State Attorney General Letitia James is aware of this.

    Meadowbrook Commons

    Meadowbrook Commons

    (1 review)

    I strongly caution anyone considering this complex to think carefully before signing a lease, as my…read moreexperience has been that it is not a safe or peaceful place to live. During my nearly two years here, I have experienced an assault requiring law enforcement involvement and have made numerous requests to management for assistance and intervention, yet nothing meaningful has been done to address my concerns or prevent the situation from continuing. It is deeply troubling to feel that, despite repeatedly raising serious issues, management has chosen not to take effective action or provide a reasonable sense of safety for tenants. In my experience, the community is effectively controlled by the interests and behavior of four families and their children, while other residents are left with little privacy or ability to enjoy their homes without interference. I have also experienced what I believe is unequal and preferential treatment among residents, which has contributed to an environment that feels discriminatory and unfair. After nearly two years of dealing with these circumstances, I have lost confidence that management is willing or able to provide a safe, respectful, and equitable living environment. Prospective tenants should ask detailed questions about management's handling of tenant complaints, safety concerns, privacy, and enforcement of community rules before choosing to live here. No resident should have to repeatedly ask to feel safe and respected in the place they call home.

    From the owner: Meadowbrook Commons is a New York-based private rental community of modern townhomes offering easy…read moreaccess to retail, entertainment and transportation.

    Chateau Rive

    Chateau Rive

    (8 reviews)

    DO NOT RENT HERE. my floor warping and being unable to open my front door, mice, bats, heating and…read moreair conditioning not working, water is never working, my water heater bursting. THEY ALSO WONT RETURN YOUR SECURITY DEPOSIT. I'm having to take legal measures to get it back.

    We have contacted Heng, the lease administration, Tony the super, and Barb the realtor about serval…read morethings broken and not fixed since we've moved in on a October 15, 2021. The unaddressed issues to date as of today August 12, 2022 and prior contact dates are as follows; Our leaking fridge on: 7/13/22, 7/27/22, 7/29/22, 8/1/22; We we're told Mike was coming to fix it. The broken central air and heat unit & our thermostat (which is in the lease agreement): 2/15/22, 2/16/22, 5/22/22, 6/7/22, 6/9/22, 7/13/22, 8/2/22; we have explained that the portable unit supplied covers only 300sq ft, and our electric bill has been extremely high due to the lack of power brought to your attention 7/22/22, 8/1/22 Our skylight that has a broken seal, let's air our and water in, which was confirmed by your contractor Bill Brown: 12/18/21, 12/21/21, 12/31/21, 1/5/22, 1/11/22, 5/4/22, 5/24,22, 5/25/22 (we were told it would be fixed in a couple of weeks, it is now August 12, 2022), 6/9/22, 7/9/22, 7/13/22, 7/22/22, 8/2/22 The parking lot pavement was said will be fixed on: 5/25/22, 7/22/22 The window upstairs having no latch (in the lease agreement) and we have a 5 year old daughter. And the other window pane hanging off of the wall: 2/16/22, 5/4/22, 7/13/22, 7/22/22, 8/1/22 The outlet in our bedroom has not worked nor been fixed in several months. We have made you aware that the washing and drying machine don't work and take our quarters: 11/12/21, 11/17/21, 1/19/22, 5/4/22, 5/25/22, 7/13/22, 7/22/22, 8/2/22

    Patricia Gardens

    Patricia Gardens

    (4 reviews)

    It's a shame I have to leave this review because I like my apartment and moved here three months…read moreago. I rent from this company at the Peekskill location. The new management has been an absolute nightmare to deal with. Once they get you to sign the lease, they barely respond to anything. The most recent issue is they charged me a $250 patio violation WHEN I DO NOT HAVE A PATIO at my apartment. I have gotten no response all week in regard to refunding and removing this charge from my account. They also threatened to terminate my lease over an issue that they have with conedison! I provided proof that I created an account with the meter number that was provided to me, and I was threatened. This is their fault. Do not rent from this company. I can't wait to move.

    Management is terrible in that they are hard to get a hold of or don't respond in a timely manner…read more You now have to mail your rent and can't pay in office or online which is inconvenient. The apartments smell like dead mice and feces ....probably because these apartment stuff are infested!!!!!!!!!! I've caught many mice...too many to count with sticky traps. The exterminator takes forever to come. It took about good 2.5 weeks this most recent visit. First they put foam in the radiator then we found a hole near the window where the cabinets meet the wall . Exterminator told us he couldn't do anything unless apt authorized. Water is yellow brown often!!!!!!! They give no notices about "working on the pipes" And water in shower is scalding hot within seconds , then cold 2 minutes later, then back to what you had it at. Very unsafe for ppl especially if you have kids!

    Windwood Oaks - apartments - Updated September 2026

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