Let me start off by saying David Lum himself is so kind and great!…read more His staff however make me never want to go back... To preface this, I have been going to them for years and have put up with a lot of crap from the workers but today, wow, made me never want to go back.... About a year ago the older receptionist gave me a lot of attitude and I don't even think she's a dental hygienist but she told the hygienist she'd handle my cleaning.... And of course, wouldn't you guess it? She claimed to have found 3 cavities.... I had eaten a protein bar earlier in the day and when Dr. Lum came in to see me I told him that and he said the "give" in the tooth the lady claimed she found could have been that. Seriously.... How dishonest.... Felt like she was just trying to create something wrong so I would have to spend more money to take care of it... Ever since then I have been so skeptical going back... I don't know the older receptionist's credentials so I didn't report it when it happened... Today, I got to my appointment early and they took me 8 minutes late. The dental hygienist I had felt like she was new... she had no spatial awareness whatsoever and as soon as she leaned me back she shoved the plaque scraper in my mouth and made me tongue bleed... She did my x-rays and kept pushing the machine against my face... Then as we were going through the cleaning she kept jabbing me with her tools and there was a point where she stuck the water sucker to the inside of my cheek to make it stay.... I move it off because it was uncomfortable... When she flossed my teeth she let the used floss drag across my face as she tried to get my other teeth... Then at the end after Dr. Lum had seen me and left, she apologized for stabbing my tongue and blamed it on me saying that my tongue moved and that's why I got stabbed.... Since when is that an apology? She basically told me "I'm sorry it's your fault"... I wasn't speaking or even moving for that matter... My teeth weren't problematic before my visit and it took an hour after my visit for my gums to stop throbbing ... She said she found my plaque on my top teeth yet my bottom teeth/ gums were in a lot of pain after the appointment... I thought back to my appointment before this one when the receptionists gave me a little calendar and they asked me why I go to them and not somewhere closer the where I live... Both the younger and older receptionists made me feel unwelcomed with that comment so I guess moving forward, I'll be looking for a new dentist... In the years I've went here, I have had one dental hygienist I liked and the Dr himself is great.... That's why they get 2 stars... For them.... They are the real MVP's/ stars... The rest of the staff there though, no thank you... I do not recommend this place! Unless you like waiting past your appointment time, getting bogus claims you have cavities that the doctor confirms really might not even be one, dental hygienists that make you bleed and your gums throb, and unfriendly receptionists ...

After 36 years of loyalty to my dentist it was time to move on after his unfortunate passing. It…read moretook me almost a year to find someone worth trying. I searched Google and Yelp reviews and called around to a bunch of different places before settling on Dr. Lums office. I was impressed with the young lady that took my call. She was very pleasant and knowledgeable about the insurance and benefits. She informed me that my insurance allowed my family a cleaning every 4 months instead of the customary 2x a year. This was never told to me before from my long time dentist. I was unable to schedule an appointment for all 4 of us the same day because of the availability of dental hygienist but we were able to get us scheduled 2 at a time a couple weeks apart initially. Unfortunately a couple weeks after scheduling I got a call that my daughter and I would have to have our appointments pushed back to a couple weeks after my husband and son because one of their hygienist wouldn't be in. I was annoyed at first but because we were able to be scheduled a week and a half after my husband and son I didn't mind. Come appointment day I was very pleased with the office space and staff. Everyone was very nice and the office was clean and comfortable. Dr. Lum took all of 5 minutes with me after the hygienist cleaned my teeth but I didn't mind because I didn't have any questions or concerns. I look forward to continuing my family's care here and am grateful I found this office.

Oh goodness... the dentist anxiety is real!! The last time I had a dentist appointment (different…read moredental office), it was NOT a good experience and I never wanted to go back to another dentist again. But I chipped my tooth. And it kept chipping. So I had to call someone... just not the last one I saw. I also don't have dental insurance, so I was researching which dental offices near me offered in house dental plans. There was a bunch, but I decided to go here since most of the reviews were positive and encouraging! I saw Dr. Kim and he's very chill and friendly! Nina was the assistant and omg I loved her!!! I was expecting to get my tooth pulled or something, but Dr. Kim said I needed a crown which made me happy to hear I didn't have to pull the tooth. I let them know I had bad dentist anxieties and they wanted to hear what happened during my last dental treatment. I even asked Nina if she could hold my hand during the numbing and she really made me feel safe during the entire time! I signed up for their in house dental plan. It's $199 + tax for a year. OH AND THEY HAVE NETFLIX!!!! Yes! There's a tv on the ceiling haha and you can choose a show or movie to watch while they work on your teeth. Honestly, that helped distract me a lot! I'm truly grateful for the both of them for making sure I was comfortable during my appointment!

Just moving from the mainland, I was very picky on a dentist... but they made me feel very at ease…read more The work is awesome..... please visit this Office.... JanetQ

I wanted to find a new dentist who is customer service minded, passionate, empathetic. and know…read morewhat they're doing. Finally I found two dentist who fit the description! Yilaidis Villalobo, DDS and Mario Garcia Careers. I walked in their office due to an emergency, for the first time and They welcomed me without any hesitation! DDr. Villalobo did a fantastic job today on pulling my teeth and especially with injecting the area with local anesthetic,(which is my most fear) but I can hardly feel it! As a Professional Nurse for 30 years and a public speaker, a nice smile can make a difference for my patients and clients. I need some work done on my mouth, and this is the office I choose with no hesitation!! I highly recommend this Team, and looking forward to allowing them to serve me and my family!! Seriously! Thank you Team!!

From the first time my wife checked in and has some questions, the staff was very friendly. The…read moredoctor took time to come out and explain the insurance questions we had. The staff and doctor is very friendly and it feels like family in this office. What amazed me more is they have updated equipment and technology to perform all kinds of treatments to include one day crowns. Once I complete my treatment with a dentist who I have been with for 26 years and retiring, I will definitely join my wife in going to dental fitness inc. For my dentist needs. This is a tremendous facility and staff. Mahalo!

A hidden treasure in Wahiawa! The staff is very personable and caring. I've worked with several in…read morethe office and each have been great!! Mahalo, Jody. Everyone should have a great dentist. I've found one in Dr.Suehisa! Highly recommend this dental office!

Always fast, straightforward, & painless. Really easy to get in contact when x-rays/information is…read moreneeded. Thanks WFDC!

This review is strictly base on my office experience, or lack thereof, on my last visit. Let me…read morestart by saying I've been seeing Dr. Okihiro for almost 20 years, that should give you an idea about how I feel about his level of service and expertise as a dentist. That being said I would hate to have to find another dentist because the office fails to communicate proactively and productively. Prior to my last visit I was given a quote for a crown, which would have been a two part visit, one visit to prep, the next visit to solidify the crown. Upon the completion of my first visit I made a payment which was higher than I expected it to be. Curious, I asked what would my final payment be after my second visit and I was told an amount which was about 4 times more than what I was expecting. It was explained to me that my insurance wouldn't be covering the service so I would be responsible for the full amount. To say I was shocked was an understatement, I wanted to cancel my next appointment. The office admin encouraged me to keep the next appointment and maybe work out a payment plan with the office manager. I waited for a call from the office manager that never came, instead a received a text message that reads as follows: "Hi XXX, due to circumstances, we are unable to keep your appointment on (insert date here), if you were planning on going through with the crown. We will be cancelling that appointment until you are ready to reschedule it or if you ever want to reschedule it. Thank you and have a great day!" I called the office twice and received their voicemail. I did not leave a message. I replied to the text asking to have their office manager call me. I have not received a call back. A simple phone call to let me know the price had changed, when they found out my insurance wouldn't cover the appointment, would have been extremely helpful. Instead they wait until my first appointment was completed to tell me the price had changed and they didn't volunteer the information, I had to ask. Very poor communication on their part and no accountability. I'm very disappointed.

Dr. George Kang is our family dentist here at the Okihiro Premier Dental Clinic. Great bedside…read moremanner, gentle and good service. It's good that he was careful and no pain during the numbing injection because I really worry about that part of the appointment. Highly recommend this friendly office.

Best place to get your teeth cleaned and maintained. Like termites to your home, the longer you…read morewait, the more damage you're doing to yourself. Treat it like oil changes to your car! You can pay now or pay A LOT MORE LATER! The quality of care here is excellent! The staff is friendly and the doctors and hygienists are top notch! Chantelle was my hygienist today and she was exceptional.

Takes 2-3 months to schedule a cleaning. I had waited 2 weeks, left messages for a quote to repair…read morea crown & never got a response. They use to be responsive friendly, but have gone downhill. Older male dentist isn't very helpful or willing to do anything but give excuses. Will not return, many other dentist in Ewa.

Fast and responsive Everyone in the office is really nice…read moreHad my teeth cleaned several times here with different hygienist and they were all careful and friendly

Leong Family Dental has been my Dental clinic for the past 5 years. Dr Kyle Leong is the best! He…read moremakes you feel comfortable and explains everything thoroughly. I usually go to the Mapunapuna/Moanaloa location, but recently visited the Kapolei Clinic. It's located in a cute area with ample parking. There are many restaurants and shops in the area that you can stop by afterwards. Everyone was friendly and professional. I'm so happy to be a patient at Leong Family Dental!

The quality of dental care here is exceptional, well organized and ethically responsible. I've been…read morecoming here about 4 years since my old dentist retired and his replacement was in love with the drill. From the moment you enter the front desk immediately checks you in, the bill is reasonable and fully itemized including what insurance covers. The wait time is never long and the waiting and exam areas are modern and simple and always spotless. My dental hygienist Jeff is gentle but thorough, extremely professional and knowledgeable and even found a way to get me fluoride treatments covered by insurance as an adult due to a medicine I take that causes dry mouth. This is someone who really cares about doing a great job. Dr Nishihara is here to give your teeth the best chance to last your lifetime. An intact tooth is the best tooth, and careful evaluation is always done before considering drilling. His exams evaluate your bite, cancer screening and discussion of issues like teeth grinding and flossing in a non judgmental manner. We could all floss more, right? I can honestly say I take better care of my teeth since I started coming here. I wish I had discovered them sooner.

Dental care was very professional and caring. Office facility is clean and pleasant. Everyone…read moretries their best to keep you comfortable while taking care of your teeth.