Good service, they repaired the car quickly and efficiently, bought new parts, and provided a…read morereplacement car.

Called for ac recharge after I repaired it. They got me right in. After the vacuum tested and…read morerecharged the ac unit all has been working fine .

The monday before the 4th of July my ac compressor went down and called dons was told they couldnt…read moredo it same day but would get to it thursday towed the car there, Thursday came and went no word called them monday told me it should be done that week, that week came and went , called back they told me they were backed up two weeks and that it would monday or tuesday the next week .. called on wednesday and they lied to me telling me they couldnt find the part locally... confirmed with orielly's could have had the part within a day from the springfield store, they ordered from amazon and ordered the wrong one. was told it would be another week ... then all of a sudden they stopped answering calls .... after contacting lebanon pd trying to figure out what was going on .. turns out they were not in the shop cause they were sitting in jail on drug charges.. now they have had my car for over a month for a two hour job and its still not done and im having to tow it somewhere else 10/10 WOULD NOT RECOMEND working with this drug addled old man.

I was on a nearly 700 mile trip back home to Mid-Missouri when my car broke down due to alternator…read morefailure as soon as I exited in Lebanon. It was late at night and all repair shops had already closed. I had to call a tow truck and the driver recommended I have him take my car to Don's so that is what I did. I thought I may be stranded there for a day or two while getting the problem sorted out but thanks to Don, I was wrong. I called Don first thing next morning and told him I really needed to be back on the road as soon as possible so he got right on it. He called around to find the alternator, then gave me a ring back to give me the price quote. It was much lower than I expected and he said he could have it finished in a couple hours. Sure enough, less than 2 hours later he gives me a call to let me know it is finished and that he will come pick me up at the motel so we can get back to his shop and settle up. When we got back to the shop I mentioned to him that the brake light on my dash had been on for a few days as well so he popped the hood, added some brake fluid and voila! The light went away. To keep a long story (fairly) short, Don's Valley Repair is top notch! If I lived in that area, I would not hesitate to take my vehicles there for any service I needed. Don himself is a class act and I wish him well there in Lebanon. Save yourself the headache and TAKE YOUR CAR TO DON!!!

The address listed here is incorrect but will take you to Loving Hands Auto repair which does fast…read moreand excellent service with good people. The correct address for Douglas Auto repair is 22831 Perimeter Ln Lebanon Mo. Either company has A#1 service and great prices.

We have taken all of our vehicles here for service, including our Class A RV. Absolutely no…read moreissues or complaints. Prices are the best in town. The business has easy in and out access. The staff professional, and wearing smiles. They work on most makes and models, including diesel. Highly recommend Douglas Auto Repair.

Stopped in to discuss options to level my Ranger and increase tire size. In no time they ordered…read moreparts and scheduled the install @ a reasonable price. Install went smooth and on time. A few month later, just stopped by to check a tire for a slow leak. It was some road debris from traveling I44 punctured the side wall of the tire. I was lucky enough they had tires in stock and replaced within the hour. Been going back since because of their customer service, price and honesty!

My 17 y/o son went to have his vehicle inspected. Big O failed it because they said he needed new…read moreTie Rods and gave him an estimate on what it would cost. The next morning I took the vehicle to our trusted family mechanic and was informed that there was nothing wrong with the tie rods. When ask how much he would have charged to replace them the price was $250.00 less than what they were going to charge. He then showed me the cost of the OEM parts and what the labor would have been. Never again will our family or extended family do business there.

Stay away from "bring your car in and have us fix it". It is a trap to waste your time & money…read morewhen they dont know how to fix. Towed my car because It shut off & had a cam sensor/ position Code. Left with a Dead battery & Low engine power code. Needed an engine swap & the shop said they couldn't handle it. Wasted $102 (Diagnosis Fee)after they depleted my batteries. Wasted $$$ for towing fees taking the car there & out. I Towed my Car in explaining the engine codes for I had a Camshaft Code(as seen in the photo). I expected they would at least check the solenoid & camshaft. The "shop" tried driving the car into the bay got stuck & killed the battery. A new code "low engine power" popped up. This "shop" tried telling me that crank pulley was loose(this pulley doesn't use belts or serve a purpose in hybrids). I had to tow my car out of the shop because they was not competent to work on the engine. What's worst is they had to ask me how to jump start the car & turn on the car(push to start). Then say "sorry our insurance doesn't allow people in the shop". These "mechanics" were way over their head & didn't want me in the shop to see their gross incompetence. They then threaten to fight me, but judging by how they "work" on cars I doubt they can do that right.

troy davis did nothing for me, except he has spent the $1,200 deposit he said he needed to get…read morestarted on a $3,000 job.. he had my trust. my husband stood next to me as i counted it out to troy southard davis. i text and called him several times just to reach a full mailbox. after 4 months, my sister contacted him and he said we could come get our truck. of course troy davis made sure he wasn't there. the man who was there said troy davis said he knew he owes you money and he said he would make payments. troy davis did not do any work on my truck. do not give him a cash deposit!!! no telling how many other people he has done this to. he knew i paid him in cash, so he says if i have the check then i have a case. he went on facebook and posted the photos on his facebook. the vacation i probably paid for. be warned!!!! he is a thief, liar and lazy. he will steal your money like he has from me then make up lies to try and cover himself.

Brian is an honest guy, and a great mechanic. He and Susie are good people. My go-to guy!read more

If you want an honest reliable car repair shop when you are broke down, well over 160 miles from…read morehome, this is the place to go. Thank you for all your help!

Outstanding! I called them from out of state to preform a pre-purchase inspection of a local to…read morethem car I was in the process of buying online. They were friendly and accommodating. Provided me with an honest and extremely​ detailed report of the vehicles condition.​​ I am truly grateful as I believe I dodged a bullet on this car saving me probably 15k in what would have been needed restoration repairs. If I were closer, they would certainly receive my patronage. ​ Tim, if you are reading this, again my thanks!