Just wanted to say thank you for your help! You made a very stressful situation not so bad... Thank…read moreyou for coming out on your weekend and not charging a fortune to do so! I will definitely recommend you to anyone who ask. Fast, Fair Pricing, great company! Thank you again for the rescue over the weekend.

They responded to my call very quickly. The tech accurately diagnosed the problem and gave us a…read morevery reasonable quote. When he came out the next week to do the work once all the supplies were in, he completed the job, left our house clean and the actual amount we owed was about $80 under his initial quote. We'll definitely continue to use The Service People for all our plumbing needs.

I found The Service People Inc on Angi's list. They came to quote installing a new hot water tank…read moreand were double the cost of another quote I had. But they lowered their price to match and did the work the same day. I recommend them.

Best plumbing company I have ever used! Very knowledgeable and fair on price. I had a clogged…read moresewer line in my house that I'd been fighting for months and Tony was able to get the job done right the first time! I couldn't be happier....

Called around for the best price for unclogging a basement floor drain and getting rid of a…read moregawd-awful smell coming from it. Macon was the lowest, so Tony came out the next day. He says he removed a hideous, unidentifiable object from the drain and the water flow is clear. I called him back five days later because the smell was still there. He advised we flush bleach down the drain. We poured four gallons of concentrated bleach down the drain over the next four days. However, 12 days after Tony was here, the smell is still there. Price: $95.00. Result: I'm calling Roto-Rooter later today to see what they can do.

Sewer Pro will be our plumbers from here on out. We had another plumbing company come out to our…read morehouse earlier this week and they told us that we had a serious sewer line issue that needed to be address as soon as possible. They also quoted us an exorbitant amount for the repair. We reached out to Sewer Pro for another quote. They looked at the video from the other company and in their professional opinion after seeing it they did not see any need for immediate repairs or the urgency the other company was stressing, but the owner offered to still come out to the house. Tom came out today and listened to our entire story. He even inserted his own camera in our sewer line just to get a better idea of the condition of our line with his eyes. He shook his head and said that he sees nothing that indicates we need any repairs. Tom did not charge us anything for his visit today or the quote and he saved us from being taken advantage of a predatory plumbing company in the Columbus area. We could not be more thrilled to have had Tom out at our house for a second opinion. If you need a honest, local plumber please give Tom and Sewer Pro a call. They will treat you fair.

Great Customer service from the time the answered the phone until completion. They gave me a call…read moreahead when they were getting close. They had very reasonable prices. I had a faucet installed in my kitchen today 4/13/19 The technician Aaron, was very polite and knowledgeable. They offer a free plumbing analysis, which the technician looked over all exposed plumbing and pointed out a couple of areas of concern; nothing major. He cleaned up after his task was complete. I highly recommend them to anyone needing a good plumber

Fast and friendly service! We needed them after hours and the tech showed up within two hours which…read morewe felt was a rapid response given the time of day. The cost of the service call was very reasonable and he was done in an hour. We will use them again, if needed.

I had a gas leak that was detected. I was told by one company it was only one leak and it was…read moreactually three. It was quite the job to find the third and to repair them all. This company is honest, thorough and SOOOOO kind!! The price was beyond fair and I can't thank them enough for their assistance and generosity!! They touched my heart!

Quick service and competitive pricing for a new water heater. Johnny did quality work and is highly…read morerecommended.

Platinum plumbers are very good at their job. I asked for an estimate Dan asked for pictures. He…read moresaw what I needed gave me a estimate. They came out on the day/ time that was good for me finished up in about an hour. And everything was done. If you have a plumbing problem or you need a serious plumber call these guys, they won't let you down. They replaced the main shutoff valve from the street to the house

Here's the situation - I moved. New home, great, old home - we discovered some issues in selling,…read morelike _the main shut off valve was leaking_. And then we discover that the main water shut off OUTSIDE is messed up. I worked with Brandon who helped me figure out the steps I needed to do - 1. I needed to call the city and shut off the water. As no one was living in the house, I was cool with having the city come out and do it whenever (which lead to them redoing the water shut off as well - props to the City of Columbus Utilities!) 2. Once I had the water shut off (or scheduled) work with them to get on the schedule - I sent him photos of the issues at hand for an estimate to replace the main shut off AND ALSO the hot/water valves to the washing machine (that also decided to start leaking). Once the water was shut off, Brandon came in, did all the work (in a VERY cramped space - it's one of those old concrete water heaters). City came back, turned it on outside, came inside to review his work - and there was a leak in the cold water shut off - something that, you know, is kind of hard to test when the water is off. A quick call to the business and they had another guy out there to address the leak - and DONE! It took some time - I didn't push (aside from the day of - they have a four hour arrival window) aside from when it got close to the end of the four fours, and it seems EVERY plumber/plumber adjacent person I've talked to has been slammed recently (yay for them?). I'm glad they took my job. I like having a dedicated plumbing service that does a good job, deals with my irate ass, and has awesome plumbers. I hope to never need them again XD - but if I need a plumber, I know who I'm calling.

We have used the same plumber in Reynoldsburg for 30 years. This year, I decided to try a new…read morecompany despite not having problems with my regular plumbers. A clerical mix-up on the correct arrival time caused a minor delay but no tragedy. The plumber arrived in very good spirits & with very good customer relations began to diagnose the plumbing issue. After promptly solving one issue he began work on a secondary issue to replace a bathroom sink elbow pipe. Problem was, he had no correct parts on his truck. Issue #2 will be skipped. We were disappointed the proper part weren't loaded on a plumbers truck but again, no tragedy. Rates are competitive for the industry. The plumber to customer attentiveness, and verbal skills were well above average. No creepy weird guy shows up with plumbers butt, just a professional well spoken business man. Kudos guys!