They talked my daughter into new brake pads,rotors and tires just to get an alignment. Her brake…read moreand rotors were only 1 year old I had them replaced a year ago and she purchased 2 tires front brakes and rotors that she got from a parts store they charged her $800 labor plus $199 for alignment and $ 400 for 2 tires,front brakes and rotors for a total of over$1400

My entire family and myself have been coming here for over 15 years and have always received top…read moretier service and even better customer service. I always recommend all my friends to come here. The owner Bert is so kind and will do anything to make sure you feel welcome. Staff is always great as well and have never had any issues here. Inspections take less than 20 mins every year I come back 10/10

My 2018 Audi S5 Cabriolet convertible was damaged due to another car running into it in the parking…read morelot of Ulta on River Road in Mooresville. The car had extensive front end damage with fluids draining out of the engine. Kurt with 3T arrived to pull the car onto the flatbed as it could not be driven. He handled my car as carefully as if it were his own. My car was being hauled to Hendricks Luxury Car repair in Concord. Kurt loaded my care very carefully - was professional, courteous and very knowledgable !!! I highly recommend Kurt and 3T Towing if you need excellent towing professionals.

absolutely terrible service for my flat. told me it would be an hour for them to get to me and…read moreafter an hour and a half of waiting with no updates - i FINALLY get a message saying they're another HOUR out. Called at 6:30, didn't get home until after 9pm. and after I shared my frustration with them about the timing, the guy tells me "well if there's a problem i can just leave right now." beyond unprofessional. safe to say i will NEVER call again.

This place is the best automotive experience I have had in the 22 years I have lived in…read moreHuntersville area. Exceptional service and great work done on my daughter's car. Also very good value and pricing for services.

Ron and the team were awesome to work with, provided a quick, competitive and accurate quote, and…read moredid excellent work in a timely fashion. Even more impressive was they "ate the price difference" when the deadbeat person who damaged our car didn't pay the full amount and disappeared. 100% recommend!

https://www.iredellfreenews.com/news-features/2024/mooresville-body-shop-owner-charged-with-insuranc…read more-fraud/ Chris rogers has been charged with insurance fraud by the NC DOI after a repair on my 2022 Highlander And now I'm having to take him to court for the 3k of oems part he didn't put on my car as well as serval other issues with my vehicle. All personal attacks have no merit on the facts that CRM withheld my vehicle and lied about repairs performed and more importantly not preformed. Owner continues to harass me and deny allegations even after being served by the Nc DOI.

Chris is a unhinged crazy person My 2022 highlander was…read morewrecked March 5 of 2023. I received it back in SEPTEMBER 6 months after having to contact police and go through a third-party, which was Toyota dealership to retrieve my car I had front end damage. It should've taken no longer than three months max (dealership confirmed something wasn't right) and they started on my car a week after having it (or so I was told) During the six months and few days that my car was at CRM COLLISION , I have been cussed out by Chris The owner. I have been told over 26 times that my car would be ready that day comes and goes in my car had not been ready. I had previously left a bad review, and then was told that my car would not be touched until the bad review was taken down. Chris is a married man and has made comments about my vagina shape in my pants. Has made comments after paying for a rental out-of-pocket because he yet again did not have my car ready that if he continued to pay for my rental, he would need to take me to the back room and work something out. Made several sexual advances that I had to casually brush off because he had control of my car . I have never had such a terrible experience. September 9, 2023 I finally have my car back! If you value your physical or mental health, do not go here I tried to support this body shop because it's a smaller body shop and instantly regretted it. I am currently working with Toyota to make sure all my parts are actually OEM parts and not aftermarket parts, I almost started to think that my car was a part of a chop shop if I didn't lay eyes on it. Quality is terrible Absolutely NO professionalism Truly feel bad for this man's wife I wonder how many woman have payed for their car with one of Chris's "arrangements" This shop is a joke! I truly feel bad for the manger who you can tell is trying to do his job under the circumstances.

Unbelievable! My truck was actually further damaged (a truck backed into it) while at Classic…read moreCollision for repair for another incident. Not only did management not inform me of the damage, they filed a claim with the truckers insurance using my name and information and attempted to pay themselves to repair the damage (valued at over $2,000). I'm currently working with All-State (who recommended this shady shop, and was outraged by the aberrant behavior) and the NC Department of Insurance Fraud division, as this is both Insurance Fraud and Identity theft. They claimed 'new ownership', although the staff and management that I dropped the car off with, was the same as I when I picked it up and it was under Classic Management when the car was picked up. Whatever you do, don't trust these people with your vehicle.

I have had a great experience with Classic Collision. My experience began with my conversation with…read moreAmanda on the phone. She was very helpful and provided great guidance with regards the insurance and how their process worked. Next I made an appointment to get an estimate on some additional repairs. I spoke with Mike and he walked me through all of the options and included some additional help with some other issues. He provided some insight into how to get rid of some of the light scratches without painting and made some great suggestions on how to take care of the body of the car. Great communication and smooth experience.

Brought my wife's BMW 4 in after it got scuffed in a parking lot. Nate and John could not have…read morebeen more helpful, I got an estimate asap and the work was done on time and budget exactly as wished. Car looks great again.

I requested a repair quote. The material prices were 2.5x other quotes. Inapplicable material and…read morelabor was included. I have used them before. I don't question the quality of their work. I question their trustworthiness in pricing. I'm going elsewhere. Unfortunate.

Kinda disappointed, I have always had good service here, but this happened on March 5, 2026. My…read morecheck engine light was on, and I took the car in to be checked and inspected. Well, I added an oil change. Was asked about tire rotation and agreed if needed. Well, they had to do some major work, so didnt get approved on the Inspection. Was asked to drive the car a week and return because the light was on and needed to be reset, So took the car back today to get Inspected and guess what, Now I need tires and I dont care to buy tires but why charge me for rotating them 2 weeks before and not telling me, LIke I said always good service here and I trust the guys, But I just feel cheated on the tire rotation

Unbelievably friendly, professional, and knowledgeable staff. My husband and I have always…read morereceived excellent communication, upfront pricing, and excellent customer service from the owner and his staff. We have used Mooresville Service. Enter for several years and trust them completely. Their prices are very reasonable. They have never pushed repairs on us. If there are multiple repairs needed they will tell us which repair is of higher priority.

This company was dispatched by my auto insurance company's third-party roadside assistance…read moreprovider. Although I ended up contacting another towing company that was closer, these folks were top notch! They called me to confirm my location almost immediately, and they were polite and professional. I was very impressed. I spoke with the driver and the office manager, who advised if I needed further assistance, they were also a full service auto repair company as well. While I hope I don't need another tow for awhile, we are planning to use them for routine auto repairs in the future.