Highly recommend Tony and Rob! They are your one stop shop for everything you need!…read more We started with our windows fixed by them. Instead of replacing all the windows around the house like all the window selling people are telling us, Rob offered to fix the windows for a much better pricing. We are so happy with the result we asked them to remodel our three bathrooms. Again, their quote was better than the other 8 companies we compared with. Their timing and flexibility was better as well! Throughout the process of bathroom remodeling, they were extremely helpful, accommodating and easy to work with. From picking tiles and helping us with the pickup (usually pretty expensive), to going out of their ways to seal cracks for us on the wall and hanging paintings for my mom. They even offered to walk my dog when they were working with us. They are excellent at what they do. See images for the before and after of the bathrooms. We love our 3 bathrooms now. They were able to accommodate everything we asked them too. Including changing old electric outlets, adding a shower in the guest bathroom, and switching the vent to a heated vent. They even helped to fix my kitchen sink that a plumber failed after trying for 3 days! They are also honest people. I did notice a cracked window and Rob immediately ordered a new one and covered the cost. So they do honor their warranty on their work. Overall, would highly recommend them for their excellent work, very fair pricing, and being such good nature people!

we contacted Robert S after he damaged our 4 season room. He never fixed anything he broke. one…read moreof the worst experiences imaginable. This in response to Robert asking to have the review removed. I will cite one example and then you can make up your own mind. A major beam in our sun room was screwed in incorrectly by Roberts people. The beam fell from the ceiling hitting another contractor. Thank god the contractor wasn't injured.

I reached out to them, and even though they couldn't take on my project, they responded quickly,…read moreapologized, and even referred me to another company who could help. That's real professionalism. I appreciated the communication, and I'd definitely consider them for future projects.

This was an excellent company to work with. The ordering and installation went very smooth. We love…read morethe windows and would highly recommend this company for new windows or window replacement. This project involved installing 2 new casement windows where there were not any existing windows. They had to cut holes on our interior and exterior. Fantastic job.

Went in last year to have them repair my screen sliding door. First, the guy didn't have the…read morecourtesy to put his cigarette out! You may like lung cancer, but it's not for me! During the time he seemed bothered! Sorry for giving you business! When I asked if he could put a protecting gate against the dog tearing it he told me "it wasn't worth his time to do so!" Exactly, who is the customer here? A year later the screen is coming off the door. Poor customer service and poor craftsmanship!

I hired them to replace glass in my front window. The man who came out broke parts of the window…read more frame within 10 minutes of being there. The window had never had a draft and I was able to lock it prior to them working on it. Now I have a draft that feels like the window is open and cannot lock the window. I The only positive thing I can say is that they showed up on the job when they said they would. They came or to fix the work they had done only to not repair the draft and relocate the locks and leave holes where the screws had been prior. The installer told me that none of the locks had worked when he arrived and there was probably a draft too. Don't use these guys. I think the work is contracted.

Run away as fast as you can. Look at the workmanship below. We wish we had never listened to…read moretheir slick salesman. Alex NEVER came out to the house even after we plead with him to fix this. Shameful. Just shameful.

I have to take a few deep breaths before writing this review…read more We had Alexandria Windows come out to replace a few windows two summers ago. The communication and scheduling was lacking, so we were a little frustrated, but it didn't prepare us for the ordeal we were going to be dealing with. We live in an old house, 1920's. My husband expressed this many times, that appropriate measures would have to be taken as we had lead in our old windows and trim. I heard him over the phone as well as in person and he was assured they would take the steps necessary. The day the windows were to be replaced, my kids and I left the house. Two windows were in our daughters room, the other in our guest bedroom. One window was oriented the wrong way and still installed. The worst part was, after removing the old windows, the workers took leaf blowers out to blow debris out into the yard below and all over the rooms. My husband ran upstairs and yelled at them to stop, that once again, there was lead paint involved. They stopped and cleaned up, but not well enough. My husband wiped everything down afterwards, not trusting it was cleaned properly. A few months later, my daughter received test results showing elevated levels of lead in her blood. It was quick and not a single other person in our family had any detectable levels. I was livid. I'm still livid. I don't care that one of our windows is wrong or that it took forever to arrange communication. I'm livid that lead safe practices weren't followed as promised and my child had to pay for it. You can't put a price on that. Thankfully, she's grown, and the situation is under control now, but if you have an old house, I would absolutely not recommend this company. To the owner, if your business gives homeowners your word that things will be done safely and following safe standards, you need to follow through. Safety should be top priority. This could have had a very poor outcome.

Excellent company to work with! I was blown away with their…read morecustomer service. I called on a Monday and they had a guy at my house within the hour to quote the job. Then the job was completed by the Thursday of the same week! Talk about exceeding expectations. The worker also was in and out the house in about 45 minutes and it was almost like he wasn't there. Very respectful. And let's not get started on what a fantastic job he did installing the windows. Beautiful work! Would highly recommend using this company!

Jeremy arrived on schedule. He explained what he was installing and estimated how long it would…read moretake - completed in Less time. He sure knows his business. Friendly and very professional. I strongly recommend Experienced Glass Block if considering glass block windows. Stephanie was very friendly and helpful when I called to request estimate. Russo arrived within a few days and left estimate. Great teamwork from all.

After living with our 1960's pink bathroom for 4 years we decided it was time for a complete…read moremakeover. We had some pretty ambitious plans on a somewhat limited budget. Chris and his team gave us guidance as to what was possible then completely gutted our bathroom, removed a closet, added a shower and completely transformed the space into a beautiful bathroom, modern but with a farmhouse feel. He kept us informed throughout the whole process, worked with us on some ordering mishaps (and those were our fault), and gave us suggestions during the work that we ended up taking and are super happy we did! If you're planning any renovation projects in your home, have Chris and Ron come out and take a look, you'll be just as impressed as we were!

We hired Metro Glass Block to remove our old windows and install four sets of glassblock windows in…read moreour basement. We were impressed by the selection on their website, and the helpfulness of their customer service agents when we called to ask a variety of questions on the sizes, colors, styles, venting, and prices. When pursuing our search, we got estimates from three different companies and Metro came in the lowest. I think we paid $120/window (for a custom size), $30 for the dryer vent, and a fee to remove the old windows (maybe $50 total for removal). They gave us a three hour timeslot for the appointment, and showed up within that window. For the most part, we are pleased with the workmanship. The workers were kind and efficient, and our windows look nice. But dinging them a star for the following reasons: When knocking out one of the basement windows they actually knocked out the masonry surrounding the window as well. They attempted to put it back together, but the grout is a completely different color. It doesn't look very nice. We will need to plaster and paint over the sill, no doubt. If we had known the removal would result in damage to the trim, we would have just taken a chance and removed it ourselves, without paying the $50 fee. Second item was that they asked to use our supplies. They asked for a sheet to put under the window when they smashed it so they could collect the pieces. Would have been nice if they had brought their own drop cloth so we didn't have to use one of my nice bedsheets. They also used my trash bags to dispose of things, which were multiple bags. I would think for the $500+ price tag, you could bring a drop cloth and trash bags, if those are the supplies you need to do the job. A couple items to know before you do this (though they did not factor into my rating and would have been the case with any company): (1) Your house will get extremely dusty. If you're able to tarp off the basement entryway with visqueen, I would suggest doing this. Don't mop or have the maid over until after your appointment. (2) Some cities regulate that you get vents in the windows. Check with your City Inspector before you do anything, so you are not redoing this a few years later when you go to sell your home. (3) They recommend you leave the windows alone for 48 hrs after they install. Not a big deal. Except that one of our windows had a dryer vent in it, so we were not able to do laundry for 48 hrs. If this is the case for you, get all your laundry done before they arrive!

We had Metro Glass Block replace our old basement windows with the block kind. I had a coupon for…read moretheir services from one of those "Save" mailers we get from time to time. The dispatcher said that I didn't even need to show the coupon, that she entered it into my file so it would automatically be applied. The price was better than what our inspector told us to expect to pay, so I was happy. The service was prompt and they cleaned up after themselves. It was nice that I didn't have to worry about disposing the old glass or anything. The installer took time to explain how to care for the window (not much care involved once the caulk dries) and that we should wait to rake the mulch back over. It was probably the easiest and most painless part of updating our new home so far!

I'm so satisfied that I chose this company. I was so concerned at the beginning to change the…read morewindows of my house but after I hire Parkview I felt so confident and happy especially when I found the right certified people for Anderson windows. Installation was smooth and they didn't make mess or damage at all especially for the casing. I only changed 5 windows but definitely I will hire them again for the future to update the rest windows.

These guys were fantastic. They had the best pricing and did an awesome job. I have recommended…read morethem to several friends.