Went to O'Reilly's yesterday for a few things. Derek went above and beyond the call of duty to help…read morefix those issues. Thanks Derek you Rock.

Came in needing a battery replacement and was amazed by the customer service received by Ross! He…read morewas so knowledgeable and had an amazing personality. The world needs more people like him!

This will be a lawsuit against AutoZone. on 6/18/2025, I went to AutoZone and purchased power…read moresteering fluid and windshield wipers. While I was in the store, an employee offered to fill the reservoir with the power steering fluid. Install the wiper blades, and fill the power steering fluid. I gladly agreed, and we went to my car, which was parked right in front of the door. He then poured the fluid into the BRAKE FLUID RESERVOIR. Then installed the wiper blades. Because the formulation cannot be mixed, as it is corrosive, it destroys the seals and master cylinder. After he put the cap back on, he was visibly startled because he saw it was brake fluid. He went from being overly helpful to rude, and was so shaken that he had difficulty installing the wipers. He almost tripped over me to get back into the store while I thanked him, but he didn't respond when I said goodbye. Before this, I asked him for a referral to a mechanic because I needed to have my Infiniti serviced. He gave me a card. I was grateful and said I would go directly there. (I am not a mechanic, so I did not question this in the moment but watched him do it.) I drove directly to the mechanic that he recommended to get an estimate. That mechanic gave me a loner and called me the next day with the estimate of what my vehicle needed. He also said I topped off your power steering fluid because it was low! When I got home, I looked under the hood to check my fluids, and while doing this, I read the cap of each, and the power steering is in the front and the other side of the engine. This is documented, and I will provide the exhibits. I went to the store and talked to the manager. He said that I must have done it and they were not at fault. I asked him to look at the security cameras. He laughed and said they do not have cameras. They do. I asked for the regional manager's phone number, and they wrote it down on paper with his name, which is Kyle. I left. I went home and called the number, and it was answered by someone who laughed and denied everything. The store probably gave me the phone number to the guy who did it in the first place. He said they have no cameras. At the same time, he was joking and mocking me for bringing this up. So "I said, Well, you know I am recording this call". He said Well then, we cannot speak to you and hung up the phone. I called the corporate complaint phone number and spoke to Lou, who told me to keep my records, and he was going to escalate the ticket to corporate." He said they will return your call within 48 hours. They did not. In the meantime, I took my vehicle to a mechanic and had him flush the brake fluid to see if that could stop the progression of the damage. I had the system flushed and prayed that would be good enough to save the master cylinder and seals. My breaks were 'spongy', and sometimes I needed to press harder than other times. They were never consistent in stopping my car. I have never had one problem with my brakes! It continued to get worse each day, but I have no way to pay for a bill like that. Each time I called the complaint number for AutoZone I spoke to the same person. His name was Lou. No one ever got back to me. I drove home from work on 9/03/25 and stopped at In-N-Out Burger. While I waited, I advanced my car forward behind a truck and pressed the brake. The pedal went to the floor, and I ran right into the truck ahead of me. The car didn't even slow down. I immediately called the "corporate" number again. Talked to the same customer service agent, and he said I will escalate this ticket, and they will call you back within 48 hours. No one has. I need help with this as soon as possible. I no longer have a car, as I can't afford to fix it, and it's not worth selling in its current condition. I have been getting Uber to work and back, which is approximately $100.00 per day. I am now renting a car. I have no one to help me, and I am helpless. Please Help Me! I no longer have a car, as I can't afford to fix it, and it's not worth selling in its current condition LAURA I HAVE MORE THAN ENOUGH DOCUMENTATION. I CAN PROVIDE THE EXHIBITS -LAURA

Staff very helpful, great knowledge nice and helpful. Knew exact what I needed and supplies needed.read more

I called in asking for information about a part with my car. Spoke to a man named Gary over the…read morephone who was a complete prick. Had attitude with me because I didn't know the exact "terminology" he used. Will never come to this location for a part strictly because of his rude customer service.

I have placed several orders with them for just one or two items, but also most recently my sons…read morerear brakes. When I called in and gave him the list of things I needed he said we have it all, go on line and order it, use the coupon code and get 20% off. Got on line made that location My Store ordered all the parts and a few more that were suggested by the website. Drove over all the parts were ready in a box! All I did was prove I ordered and I was out the door. Simple, fast, and the best part everything was right.

Awesome, fast, service! Great communication and accuracy. Battery tested and replaced within 15…read moreminutes. Great job.

My Kia Soul was running out of air conditioning juice and my headlight bulb burned out. I came in…read moreand Andy helped me. He offered to install my headlight bulb and also helped me by putting in the air conditioner juice. He also showed me that I had a dirty air cabin filter. Minutes later I had ice cold air conditioning in my car again. Please give Andy a raise and a promotion. This is customer service at the highest level, Andy is legendary and goes above and beyond. Thank God for people like Andy. Hats off to you Auto Zone for having Andy employed at this store. Thanks for having all the parts we needed. Of course I will come here again when something comes up with my car. 1000 stars for you, 5 stars is not enough!!!!

I did like the hotel grounds, but the rooms were not insulated, and you could hear noise and see…read moresunlight through the doors and windows. The worst part was I unfortunately looked at the pillow when the pillowcase slipped off and it was disgusting and I was just afraid to even look at the mattress. Some of the people were OK other were just rude. The breakfast was the worst breakfast at any hotel or breakfast that was offered in Guatemala. This hotel is right next to a Airbnb and the people partied all hours of the night. I know it's not the Hotel's fault but needless to say we didn't get much sleep. We can deal with most of that but on top of that our room for the nights that we stayed there was very expensive! Look elsewhere. I JUST CAN'T

Normally I don't have issues here besides the workers never seem to be in a very good mood. But…read moretoday I walked in and the woman was helping another customer so I was waiting my turn. She looked like she just wasn't in the mood for anyone today and kinda just scowled at me. Another man walked out from the back and looked at me and kept walking. No "we'll be right with you" or "good morning." Not so much as a smile. The woman needed to walk past me to help her customer and just glared at me like I was in her way so I moved over and said sorry and she just walked past me with that same scowl. Personally, I feel like if you hate your job that much, maybe find a different one. The customer service was AWFUL. I left and my family & I will not be back. Such a shame...

This place is a lifesaver since im not allowed to work on vehicles at my condo complex. And add a…read morecar lift on top of all that, and an owner who cares about providing a valuable service and who could say no. Thank you!!

From the owner: Specializing in used Toyota 4Runner parts for years 2003-2009, also known as the 4th generation. We…read morehave been selling OEM used parts and frames since September 2022 out of a home garage. In May of 2024 we took our business from our home garage to the next level and now not only provide used parts but also offer vehicle lift rental, tool rental and frame swap services. More services coming soon!

Just wanted to know the outstanding service from the Lyft shop. I had to buy a pair of springs…read moreafter another vendor installed a delete air shock kit. The springs in the kit were way too soft so I had the lift shop install a separate pair of springs that they recommended. I only had to wait a few minutes after the appointment and was very happy with their service. Thank you so much.

When we picked up our truck the rims and tires were the wrong ones. Kyle immediately apologized and…read moredidn't even question us. He knocked some money off of it and got it switched out in record time! Fantastic attention to detail and my truck looks BAD ASS! Both John and Kyle are amazing! Excellent customer service. Won't take our business anywhere else now despite the long drive. Top Notch!!!

Always a good experience - they know what they are doing and good with communication.read more

I wasn't going to write a review about my experience, but my friend has since had 2 similar…read moreexperiences here so I feel like people should know. I am extremely hesitant to bring my car to a mechanic shop normally because my dad typically fixes my cars for me. I wanted to give him a break so that is what lead me here. A little over a year ago I brought my car in for a horrible noise it was making. They diagnosed it and over $1,000 later I got the call my car was fixed and ready. As I was driving away, the same very glaring and obvious noise happened even before I left the parking lot. I called and let them know it was still making the noise so they had me bring it back the next day. I went on a drive with one of the mechanics so I could make sure they knew what noise I was talking about. They kept my car, put some oil/lubricant on a few things, and said good to go. Again, my car made the noise as I drove out of the parking lot. I called again to tell them it was still making the noise and I was told, "I don't know what to tell you, your car is old and we could spend years looking for what is causing the noise." And that was it. No offer to try to figure it out and I've now spent the money I barely could afford as a single mom and my car is not fixed. And I don't have the additional funds at the time to take it elsewhere because I spent it with them. Here I am, over a year later and the car is still making the noise because I'm nervous about trying at another mechanic. My friend over the past year has had two very similar experiences where the initial issue was not fixed at first and she has had to go back. She had to pay for the non-fixes and again for the going back to actually get it fixed. I have no doubt the work they did on my car was done properly, however it was not the right work or the fix for my issue. The employee even said he thought what they replaced looked like it had already been replaced before (like it was not the original part). I feel like that should have raised a flag that maybe it wasn't the part that needed replacing. I would use caution when considering going here.

I've been buying Ferrari parts from GTCP for nearly 15 years. Their primary sales guy, David D. was…read morejust great and when he retired, Bill the owner, took over. Bill Young is well known in the Ferrari word and very, very knowledgeable, honest and fairly priced (for Ferrari parts!). Great customer service (from Bill) and very fast shipping. He's helped me with both new (ie: replacement parts, like filters, etc) and used parts (spare tire tie down bolt) Highly recommended. steve meltzer

From the owner: We are an independent supplier of new, used, reproduction and remanufactured Ferrari and…read moreLamborghini parts, since 1975. We supply parts worldwide to dealers, independent shops, parts wholesalers and retail customers. We pride ourselves on building ongoing relationships with our customers, supporting Ferrari and Lamborghini professionals and owners. We understand the needs of professional mechanics and restorers and are able to promptly supply most part requirements. Our stock includes maintenance items, major repair components such as body panels, motors and transmissions, and rare pieces for early or low-production cars.

Made an appointment with the owner to get some work done on my boat on a Friday. I called his shop…read moreto confirm the appointment before I came in. When I arrived I was told the owner left with no explanation as to why he just bailed on me. I filled out a form detailing what I wanted done and never heard back from anyone. If this is how they do business, treating new customers like this I would hate to see what happens to jobs he does do and their is an issue. Do yourself a favor and stay away from this clownshow.

The price was definitely worth every dollar! Super friendly service, quick service, they called me…read moreback in a very timely manner, and my tint is beautiful! Thank you for your help and keeping my family and I cool from now on. You guys rock.