I hired McMillan Tree Services to prune three trees in my yard. I had a great experience from start to finish. Communication was clear, the team showed up on time and did a great job thinning and trimming the three trees. They look beautiful after the work was done. Pricing was fair for the level of service provided. I would absolutely recommend them. read more

They did an awesome and safe job removing branches from the big oak tree. They were on time, communicated well, And priced fairly. read more

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We were totally happy with the response time, friendliness and follow through with Scott. The estimate for his services were affordable. Scott and his crew showed on time, were professional and got the job done. Would most certainly call him again and recommend him to a friend. Shannon M. read more

We are so pleased with the excellent service we received from Scott and all his crew at McMillan Tree Service! A great price, as the job was difficult since it was an extremely tall redwood tree in a narrow area between two houses with another house off to the side. The guys methodically removed the tree skirt (hey, I am a lay person who doesn't know the terms), then did the precision cuts in safe increments. Their method ensured that the logs fell into a prescribed area to save our nearby old crepe myrtle and Rose of Sharon trees from collateral damage. He also miraculously avoided cracking the pavement when the heavy crane was in position. We can't say the same for another local company we used who charged us extra for a platform to supposedly avoid cracks and they wrecked our walkway. Not so with McMillan's crew ... they ROCKED this job! And when on Day 2 the wind would have put the crew at risk, the owner called it off and notified us when they would return to ensure his crew was safe and our other trees weren't at risk because they would lack the needed control of the falling cut wood. We were impressed at his safety measures. Also, they courteously cleaned up after themselves with blowing all of our back and front yard where they had the chipper and trailer stationed at times. It all looks great. We were sad to see the beautiful redwood go, but we're thrilled at the job the entire crew did and the owner, Scott, was great to work with for sure. We 100% recommend McMillan Tree Service. read more

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Home Depot hired this Clown, McMillan. He and his obese helper stood in my way as I exited in my vehicle. They told me I couldn't leave because the road I was on was not a street. ( it is ) I explained My vehicle didn't have reverse and I am disabled. They wouldn't let me pass, I told him they were liars and used my good leg to push my car back enough to turn and leave. I would think twice about hiring this business. read more

Scott came out to remove a dead oak tree on my property that was hanging over my shed, powerlines, and a currently immobile car. He was able to get above it all and take it down piece by piece, making sure to drop the pieces so as not to cause any damage to anything. His equipment was obviously well taken care of, he was on time, professional, and got the job done quickly. 10/10 would recommend. read more

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He made an appointment with me and never showed or responded after a text from me asking if he still intended to do the job. Clearly not a service that you can trust. read more

It is 7:26pm and our tree crew is just leaving. It is dark outside and they have been here since 8:30am. Even in the dark they left our home clean, all while taking out an enormous tree in a tricky area of our yard. I rarely leave reviews but am so impressed I just need others to know!! The men were approachable and professional. Many thanks to McMillan Tree Service read more

Scott McMillan is a true "cut above the rest!" I phoned him in a panic, after normal business hours, expecting to leave another message on an answering machine. Instead, I heard a "how can I help you?" on the other end of the phone! I was instantly put at ease with his professional knowledge and credentials. To top it off, he was out the next day to evaluate my tree situation. He delivered a straight, no nonsense solution to our problem. He was out to get the job done on time and extremely efficiently. Scott not only helped us in an emergency, he and his crew worked in the "atmospheric river" conditions to get the job done. I would highly recommend McMillan Tree for everything from tree care to tree removal and especially when you need someone really good, right now that is knowledgeable, licensed and insured-he's got it ALL! Thank you Scott!! Adrianne Gonzales Real Estate Broker read more

I had a large tree branch fall on my electrical access line and into my neighbors yard. Scott (the owner) came out on a Sunday to clear the branch after I had attempted (and failed) to get a different company to clear it. Really appreciated his professionalism. read more

Wasn't able to use him because I can't afford $75 for an estimate on what needs to be done and how much. Maybe I'm just poor but who can afford to have $75 added to the expense of tree service. Not me. But he was courteous. After speaking to him I called another Tree Service and they happily explained that they would come out and give me an estimate and look at my trees for free. They said if I had a sick tree and it was a diagnosis that needed to be done then there would be a $75 charge that if I had them fix it would be incorporated into the cost of repairing the tree. Much different story than when I got from McMillan. I won't be using this tree service read more

Scott is, by far, the best "Go To" tree person in the area! I have called him for several jobs. Once in an emergency and other times for routine trimming at my home. He has always come out immediately and given a professional opinion of what and how the process will go. Often, he has done more than what I would have generally expected and has even charged me less than the estimate when the job went more quickly than anticipated! I wouldn't call anybody other than Mcmillan Tree Service. Scott makes it clear that his customer's satisfaction is his priority. He made me feel like no job was too big or too small. In my opinion, Scotts integrity, skill and expertise are definitely a "cut above the rest!" Jeff G.~ Durham, CA read more

We had Scott McMillan & his crew take down numerous trees on our property back in early December. Even though they say the roads will be cleared before they leave, there were some logs left in the way but no problem, that wasn't a big deal....the big deal was when they left a tree lodged up against another, which is a safety hazard for our Grandchildren & the power lines.. Seems this would be obvious to the worker that the tree didn't fall. My husband contacted Scott McMillan re: this issue & thought it would be resolved in a pleasant, professional matter...but the owner has shown how inconsiderate, incompetent, unprofessional etc he is towards clients. Here it is February, my husbands calls which were few & far between btw went unanswered, straight to voice mail. So we called from our cell # on Friday the 28th of January, because the jerk didn't know that #, of course he answered thinking he was going to get another customer, when he realized it was my husband, hung up on him...professional right? Of course he's not registered with the BBB..that would include a commitment to make a good faith effort to resolve any consumer complaints. Obviously we will NEVER refer him..a cut above the rest? Nope definitely NOT! Even 1 star rating was too much for his lack of professionalism, not a decent person.. read more

We had several trees on our new property that needed attention. They had been neglected for some time. Scott and his crew did a beautiful job trimming an old oak and cutting back lots of overhanging branches on some pines. The crew is pleasant and professional. They made sure everything was cleaned up, too. I felt better having a certified arborist work on the old oak since it had been some time that it had been trimmed back. They got way up into the tree and cut off a lot of dead wood. It looks great. Highly recommend McMillan. read more

I will never use this service again. While he didn't take down my tree, I hired him to mill the wood into lumber. The agreement was that I would contact him when I had time to be there to supervise the milling process. I am a long-time (3rd generation) craftsman and woodworker with many years experience at mill work. While out of cell service he called me twice in two days. When I did not respond he cut my logs up. He charged me $450. Wow! He milled the wood improperly and now it is warped badly and mostly unusable. When I was able to get back to him (a couple days later) I nearly told him to just keep the wood. Now, I wish I had done so. read more

Scott is one of the most knowledgeable arborist in our area. I have several large valley oaks on my property and in two different instances he has made the right diagnosis saving me thousands of dollars in potential damage. He and his fine crew have also trimmed many of my trees over the years and have done a clean and professional job. I highly recommend using his well trained talents for your tree needs. read more

Had Scott and his crew up to our property in Forest Ranch again,this time for a diagnosis and recommendation for about 15 dead and dying trees on our 5 acre property. Scott came up earlier than we expected to check out the situation as we were very concerned about the winds that could take these trees down causing possible property damage or worse. He laid out a plan that sounded pretty optimistic, but affordable. When he and his crew showed up and went to work, we were a little worried as several of the trees were too big or leaning towards buildings and we didn't see how they could be cut down safely. Scott soon put our fears to rest as he and his crew expertly took on each tree and laid it safely on the ground without mashing anything! Some came down in pieces and some came down all in one piece drawing neighbors and spectators. Scott even trimmed up one of our Japanese maples as a courtesy bonus and it looks great! We wouldn't consider using another tree company-even if it was free. read more

While in the process of bringing down a 40 foot oak tree it fell into the oak tree next to it instead of coming down the way I had planned and threatened to fall in the neighbors yard Who is in the process of finalizing the sale of her house. I called Scott MacMillan and got a call back very shortly, and he managed to come by at the end of his Busy day and in short order he hooked up to two different trees and winched the tree straight up and laid it down exactly where it needed to be, I don't think I've ever seen such a precision piece of work before. His prices are fair, and he does excellent work. You can't go wrong with Scott McMillan" their motto they are a cut above." read more