I moved to the area two years ago and have been using Hickory Heating and Air. Recently I was…read morehaving issues with my Mitsubishi mini split on the lower level of my three-level home. They sent a technician out to assess the problem. He told me the freon was leaking, it would cost me $500 to fill with freon and labor, and that I probably needed a new unit. They charge $100 per pound for freon. A friend of mine recommended a local heating and air conditioning company, with a great reputation and reviews, he had been using for years. Their technician told me it was low on freon and suggested I fill it up and see what happens. He charged me less than $200, not $500, and it's working fine for now. They charged me $75 per pound for freon. I had both companies give me estimates to replace my Mitsubishi unit if I need to replace it. Hickory Heating and Air gave me an estimate for $9800. The other company, for the same exact Mitsubishi unit, gave me an estimate of $7500. Same exact unit, same warranty, same everything. A difference in price of 5-10% is normal with getting estimates and can be expected. A difference of 30% is excessive and gouging the customer. Needless to say, I won't be using Hickory Heating and Air again. I would suggest getting several estimates before dealing with Hickory Heating and Air.

Just had Matt come out for our 6 month cleaning and check up. Such a comfort to know we are well…read moretaken care of. If you are looking for a top notch HVAC company these guys are the best. Might not be the cheapest company but they are licensed, insured, honest, reliable and truly care about the service they provide. Thanks Hickory Heating and cooling!!

They were the only heat and air people I could get to come and check my heat pump. It's been couple…read moreyears ago. I do recommend them. They installed a new system and works great and do neat work.

Lonon HVAC is a great company to work with. Very responsive, professional and trustworthy.read more

We needed 2 new thermostats and were quoted $275 plus labor. What was installed were two lower…read moreversion Honeywell T4 thermostats that, at best, sell for $69-$89 each. We received a bill for $706!!! We were raked over the coals by disreputable business practices. On a positive note, the Tech, Mike was great. Avery has forever lost our business and we have moved on with a reputable company for new Heating/Air/Dehumidifier.

We had an issue with our propane backup for woodstove furnace (which heats hot water that…read morecirculates through the house). Not standard equipment. Avery H&AC was able to schedule someone quickly the week of Thanksgiving. Tech Richard Nixon (yes, that's his name) had never seen a system like it but quickly evaluated the problem and fixed it. Thank you, Richard, for saving Thanksgiving! PS. Appt. scheduled between 8-10 am and Richard was there at 8:10. Couldn't be more pleased.

Excellent service from start to finish! The electrician was on time, courteous, and very thorough…read more The quality of work exceeded my expectations, and pricing was fair. I will definitely be using this company again and recommending them to others.

We have always had great service from Foothills Heating and Air Conditioning. They were first…read morerecommended by a friend at work when our system quit on us at our last house. Last weekend, our 28 year old system died on us at our current home. John from sales came out Monday and went over various options. He was able to help us pick the option that we could afford without any high pressure whatsoever. He was able to schedule the crew to come in early on Tuesday and they had our complete HVAC system humming by 1:15PM. Justin explained how the system works and encouraged me to call if we had any questions. One of the owners came first to supervise the beginning of the job but the entire crew was friendly, professional and working efficiently to get our AC blowing. The is the second system that we had bought from Foothills for two separate locations over about a fourteen year period of time and we have no complaints whatsoever.

We moved into an older home last year and we froze! Thought we needed new windows, but turned out…read moreour ducts were just not connected to the vents (& a few others issues). Because we are new to Hickory, I always ask around for good people. Many people recommended Foothills. They were right! Foothills guys are very good people. They came right away, gave a fair estimate, stuck to it and started the job the next day. They fixed the ducts, the heat strip and really did a good job cleaning up afterwards. Thomas was patient explaining the process and what we needed. Austin patiently adjusted the vents so we had even heat. The men were respectful to me and to each other. They were a pleasure to have in my home. Thank you Thomas, Michael, Austin, Joe, Jordan & Doug. Our house is now cozy warm. Lynn S

I wish I could give 10 stars from the the after hours gal who answered the phone because, she was…read moreon top of it and had Michael called me back quickly to Michael himself !! Last evening was very snowy as well as an undercoat of ice on our roads making the roads very dangerous ,but he was still going to make it to our guests in Blowing Rock however, our guests deemed it to dangerous for him to drive and we put our guests in another room for the night instead. Mike was willing and ready this morning to drive to Blowing Rock and solve our no heat issue !! And he did , we had had this issue a few times before and had it checked out with no avail! thankfully Mike figured out the problem and made a family of four and us very happy !! I highly recommend Boone Heating !!! And a special thank you to the owners who know we all have after hour needs and keep it open for those emergencies !!

Outstanding customer service in scheduling appointment through service call. They coordinated with…read moreme to accommodate my travel schedule. The Technician Luke Broyles, was very professional, friendly and extremely knowledgeable. He throughly checked our HVAC system for any leaks or issues. Did not rush service. Review all his findings and service provided. We highly recommend Boone Heating & Air Condition. Thank you!

Very quick to respond and came out the next day. Investigated thoroughly and spotted the problem…read more Estimated cost $200. Less than quote from our regular HVAC providers. We are very happy with John and look forward to a long relationship with his company.

Ok today wasn't exactly inexpensive but I have to be completely honest, Cody, the tech knew his…read morestuff. He was pleasant to talk with about the necessary repairs. I greatly appreciate the level of service and the time spent explaining why those repairs were needed. The office said the Tech would be here at 11 am and he was here on the dot. My AC and gas furnace are back up and running correctly. Thank you for everything!

I have been an Eneco customer for over 15 years and I have always been pleased. Today I called…read moreasking if someone could come out as my air conditioner seemed to not be letting up as it should. Someone was literally at my door in about 30 mins. The service person was Cody. He was professional, knowledgeable and very pleasant in educating me about the issues. I would definitely reco this company for any needs.