My wife and I are moving to a different part of San Diego for work related reasons, if you want to…read morerent in IB they are a good group to work with. The whole staff is nice and flexible to what you need. Always had same day response to service issues with the unit we stayed in. Choose them if you're looking in IB. Playa Blanca was also a nice community.

I really hope the front desk lady looses her job she was very rude to me & my mother, she was…read morecondescending & argumentative. I don't understand why people get jobs they don't want, just to treat people poorly. I was asking for information & she kept making snarky remarks. I didn't catch her name or the big fat dude with glasses he shoved papers in my face . Super rude they're scammers & disgusting people. Never come here save yourself the trouble. Such a disgrace. They don't value their costumers. Stay away!!!!

This was a first time for my boyfriend and I to rent an apartment. The experience here has been…read morepretty good. Management has been really on top of things and are pretty courteous in tight situations. On a scale of 4 to 5, 5 being the best, they are a 4 when it comes to getting work orders submitted and getting the job done. Be sure to check with management about pricing. We had seen ours for about a hundred dollars cheaper than what they are charging us for so be careful. Other than that, got a great view and a pretty good location in town with good food nearby along with a fitness center, grocery store, and CVS nearby.

Rude. Absolutely the rudest phone call I've had this year. I haven't even had a chance to work with…read morethem yet. I called about the rent of a property. The phone number they posted on the property was wrong so the lady had to give me the number of the manager in charge of this specific property. I asked for a moment to get my paper out so I could write down the number, and she took the moment to try to tell me I was tech illiterate because I didn't want to just write the number down on my "iPhone". She then quickly rattled off the number without trying to verify I had it correct, and tried to hang up. I caught her just before she did and was able to get her to verify the number, and she immediately hung up on me. Pretty quick way to lose business. I'm a business owner, and if I talked to my clients like that, I wouldn't have any. Also, I couldn't even get through to the "correct" manager even with the new number. What kind of property management group can't tell me the rental cost of a property from their main office?

Anyone considering using this company? One word: DON'T!!!…read more (Or you will wish you hadn't.) I am from Texas, recently came here and started searching for a new place. Started talking to the manager assistant, Bob Morgan, regarding a home coming open beginning of August. I explained to him that I would like to view the home, take pictures to send to my boyfriend, (who is active Navy, and currently away) so that he and I could make a join decision. He assured me that was no problem, that the house wasn't even done yet. When I looked at the home, it still had a long way to go on repairs, but I told him I would let him know something on Monday. (That was on a Friday.) On the following Monday, I try to call, with no answer. I emailed him telling him I wanted the place and to please let me know what to do to secure it. No response. Wanting to make sure I had everything in order, I drove to his office. Upon seeing me he is instantly rude, and acts like he doesn't want to tell me how to get the home, and finally tells me, "well, someone else might want it and you haven't turned your paperwork in." Although he didn't give me any paperwork prior, I asked him what I needed to do, and if I apply the same day as someone else, how do they determine who gets the house. He tells me, and I quote: "it's whoever turns their paperwork in to me first." So, I say ok I'll fill it out right now. He tells me ok, but that I have to pay the application fee before he can approve us. I pull out a checkbook to write him a check for the fees and he proceeds to tell me that it would be much better if I went and got cash, because if I wrote a check or gave him a money order and the other person gave cash, they would be processed first, and he could not run the papers without the fee. At this point I leave to go to the ATM. I pull out the cash and come RIGHT back, maybe being gone 10 minutes. I walk in, he takes my papers and says ok but you have another person ahead of you, so I will have to let you know. I'm startled, and say, the other people you spoke of came in the few minutes I was gone? And he turns to look at a guy sitting at his desk on the computer and says "well that's him right there, he's working on his application now." What??! He had my signed papers, along with my fee IN HAND, and the other guy is still working on his... So mine were in fact, turned in first. He specifically told me whoever turns them In first. He tells me if the guy changes his mind he will let me know. I walk out in tears, feeling like we were treated very unfairly, and rudely on top of that. I speak to my boyfriend and we decide to withdrawal our application so I call them back to tell them do not run it, I'll be back for my money. He then tells me that NO money has changed hands yet, so the other guy doesn't technically have it, if I want to wait and see. He tells me the other guy has to go to the bank for his app fee and to get a deposit. Now I'm really angry. So let me get this right. You couldn't process my papers without the fee, and it needed to be cash. I go get the cash and this other person is still filling out their papers, but they get first option AND he didn't have his fee in hand? I told them no thank you, and I went back to get my money. I walk in and there's Bob, who just points to the desk on the side and said "he has it." I walk over to the desk where the Realtor is, who looks at me but doesn't even acknowledge me. I see the papers and money on his desk so I just pick it up and turn to walk out, at which point he sarcastically says "thank you!" In my opinion, uncalled for and very unprofessional. If I could rate them negative stars I would. Furthermore, I don't wish to do business with a company that treats me- or anyone else- in this manner.

I felt the need to post a review. My bff was under a lot of stress looking for her home due to the…read moreprevious landlord selling his property. Her and her family weren't treated with respect. I had told her it was good that they were getting out of that situation. When she came across Pacific Realty, the professionalism and kindness and awesome customer service shined through. I could tell my bff was beginning to see the light at the end of the tunnel. Since her moving in, this company has been top notch in answering questions and responding very quickly to any concerns. They are extremely helpful. She has been so so happy since moving in. Thank you Pacific Realty for bring back a smile to my bff and her family!

I've had a great experience working with Spirit. Their team is professional, responsive, and truly…read moreon top of everything. Communication is clear, maintenance requests are handled quickly, and they consistently follow through on what they say they're going to do. It's rare to find a management company that's this organized and reliable. Highly recommend them to any owner or tenant looking for a smooth, stress-free experience.

Travelled with my party down to Imperial Beach to see a condo that they had for rent. Coordinated…read morethe date and time through email and no one showed up at the scheduled time. I called the front office and asked if the individual was here or if they were coming. The person who answered the phone transferred me to the individual I was supposed to meet that day. She insisted that she called and left a voicemail to cancel the appointment because the owners had already found a renter. She even confirmed my phone number. Well I got no call, voicemail, email, or any sort of correspondence cancelling our showing. My partner and I travelled 2 hours round trip to see this apartment only to be stood up by this company.... The worst part is, a couple months later I see a for sale sign by spirit realty advertising this exact unit. The employee I spoke to had lied to me about the unit being rented out... it was never rented.

EXCEPTIONALLY AMAZING SERVICE!!! A trusted agent, like family - Simon never disappoints, provides…read moreworrying free management service for over 10+ years. You can never go wrong with Simon on your side! 100% guarantee satisfaction!!! Kcs

The first time I met the agent, I told him that I wasn't working with any other agent and that he…read morewould be my agent. He followed up with me for several days, and I started working with his broker. Unfortunately, his broker was not very professional. I had already put down $300,000 and owned another home that was fully paid off and worth about $550,000. Yet the broker told me I needed to put down $600,000 to buy a home priced at $850,000 . After that, I went to another broker and got pre-approved almost immediately. I qualified for the home without any problems. All I can say is that they were not very professional. In my opinion, Simon seemed focused only on money. I felt that he was trying to earn commissions from both sides. When I decided not to use his broker, my offer was not accepted, and I was told that another offer had been accepted instead. That was my experience, and it left me feeling that my interests were not the priority.

April and the rest of the folks at NewWest made renting super easy, especially for a multiple…read moreroommate situation, and where offsite parents/guarantors were paying the rent. Everything was done conveniently online via the NewWest portal, as was reporting items needing repairs. They provided responses quickly, and worked with us to accommodate our needs. My son and his 3 roommates enjoyed their 3 years renting a townhouse through NewWest while attending UCSD. The security deposit was returned promptly upon move-out and everything was handled professionally. Highly recommended!

New West is AMAZING. I have been using them for decades. They ALWAYS get me a tenant almost…read moreimmediately and manage to find tenants that are prompt payers, no hassles and stay for years. Thank you New West

Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

I have been extremely disappointed with Good Life Property Management's handling of maintenance…read moreissues since my lease began on June 28. Before my lease even started, a repair was identified as necessary for the washing machine due to mold in the door boot/seal. Nearly two months later, I have still never had use of the washer. During that time, I have accommodated FOUR separate repair appointments, rearranging my schedule and making myself available for each service window. None resulted in a completed repair. At the fourth appointment on August 21, I was finally told that maintenance cannot perform this type of repair and that a qualified appliance technician is required. After nearly two months and four unsuccessful appointments, it was incredibly frustrating to learn that the repair apparently had not been directed to the appropriate type of technician in the first place. Unfortunately, I am now dealing with a second major appliance issue. My refrigerator has not been functioning properly for six days. I reported it promptly and made myself available for another repair appointment on August 21. That appointment also ended without a repair. I am now heading into the weekend without a functioning refrigerator, without the ability to safely store refrigerated food, and without a confirmed repair date or plan. Losing refrigeration is significantly more than a minor inconvenience. What has been most frustrating is not simply that appliances have needed repair--things break. It is the repeated unsuccessful appointments, prolonged delays, lack of effective coordination, and absence of concrete plans for resolution. I have consistently reported problems promptly, communicated with management, provided access, and accommodated every requested service appointment. I have tried to be patient and reasonable, but after nearly two months without ever having use of the provided washing machine, four unsuccessful washer appointments, and now six days without refrigeration following another unsuccessful service visit, I no longer feel that these issues are being handled within a reasonable timeframe. Based on my experience, I also would not recommend Good Life Property Management to a property owner looking for a management company. My concerns extend beyond the inconvenience to me as a tenant. A repair identified before my tenancy began has remained unresolved for nearly two months despite four service visits, and a refrigerator problem has now gone six days without resolution. From an owner's perspective, I would expect a property management company to respond promptly to maintenance needs, coordinate the appropriate professionals, and ensure that necessary repairs to the property are actually completed. I hope Good Life Property Management improves its maintenance coordination and responsiveness. Tenants should not have to repeatedly rearrange their schedules for appointments that do not result in repairs, and property owners should be able to expect that reported maintenance needs are handled efficiently and brought to resolution.

Workers were professional and respectful to me and of my property. Before leaving, they cleaned the…read moreareas efficiently every day, and double checked with me that all was good,

As an out-of-state property owner, I self-managed my rental house for 30 years and decided this…read moreyear it was time to let the pros handle the ever-changing lease laws. I called several companies and was immediately impressed with the Comana Company's professionalism and positivity. They provided me with clear instructions for their tenant placement services, and the fee was extremely reasonable for the personal services provided. They were the winner hands down! Alex, the owner, made excellent suggestions for a few improvements and the property manager, Carla, was outstanding with communications and referrals for maintenance services I wanted to establish. I am happy with my whole interaction with the company and their personal service commitment. The fact they found a well-qualified tenant within a week was icing on the cake!

Steve is great! Super nice guy. Very informative and helpful. Thank you, Steve for your…read moreassistance!!

Steve and Debbie do a great job! Communication is really good and they have your own portal on line…read morewhere you can see all of your account details. Steve has plenty of local resources to fix any issues going on with the house and with the years of experience he has you can feel comfortable in knowing that you'll be taken care of and your property will always be squared away. He helped ensure we got great tenants who always paid on time, and took good care of the property. Professional service!

I came from out of state and the rental process was very easy! Reza was super helpful, he helped us…read morewith paperwork late into the evening hours. He was helpful throughout the whole weekend. I would recommend Keyrenter San Diego to anyone looking for an apartment in Southern California!

Fara and her team have been exceptional! We have difficult renter situations and they have been…read moreincredibly helpful and knowledgeable. They respond quickly to every situation. Highly recommend this company!