Five Stars. My truck overheated on a drive from FL to KY…read more It was a Friday afternoon and I thought for sure I was stuck. Matt and all the guy were extremely helpful. We had to replace the radiator as well as hose's ect. On a late Friday afternoon. Christian Brothers came through for me. The entire staff was knowledgeable, courteous and professional. I can't thank them enough for getting me back on the road and home safely. What a blessing. I'm truly grateful.

I went in to have my battery checked and was told I needed a new battery and had to have a…read more"special" kind for my car (2021 Honda accord- that was going to cost around $280; they then told me the total was going to be $500 and I asked why so much - they said the battery and the fee for checking it and installing it. I needed to get home because car was getting to point it wasn't going to crank so against my better judgment I said ok. Then when I got my bill - the battery was $330 and they charged me $60 for checking it and installing new one, then a charge of $35 for chemicals and shop rags and cleaning machine ... WTH? and they installed a new terminal kit for $35.... they never mentioned that. All this from a shop who I recently had work done by but under a warranty program so that repair they earned a little over $2000... so I wasn't a new customer. I very much felt like I was taken advantage of from being a lady and maybe even the fact I mentioned I needed my car for work and couldn't be stranded. I will NEVER go back and I will let all my friends and followers on mine and their platforms know to never use them for any of their automobile needs.

Best experience I've had getting an oil change! No one has ever checked my cabin filter before…read moreuntil I came here. The service techs are professional and get the job done quickly. I ended up getting my wiper blades replaced, cabin filter replaced, and oil changed. They also saw a certificate in my car from my husband's promotion and gave me a 25% military discount! I will definitely come back here! :-)

Awful ripoff!!! Yanked my child for $75 after an $18 off coupon. Out of the conventional oil so…read moremust have put some kind of liquid gold synthetic. Too bad. Ya could have gained a lifetime customer that has 5 vehicles and LOTS of influence on vehicle maintenance. Instead ya pulled a fast one and ripped off a customer. Lesson learned...

I initially went to grease monkey for my first oil change of my brand new vehicle. I had just hand…read morewashed my vehicle and inspected it and then brought it to get an oil change and when I got home i saw that there were 2 knicks on the front of my hood where whoever did the oil change leaned over the vehicle and scratched it. It took a month and a 1/2 to finally get an answer from the risk management team saying that they denied my claim because they can't prove that they caused this damage and the bill was too high. Was told that they probably would have paid it if it would have been a lower amount. This was my first oil change with them and my last. I was happy with my service until I saw the damage. I am not the type of person wants something for nothing and wouldn't have blamed them if I wasn't a 100% sure this was caused by them. DO NOT RECOMMEND!!!!!

From the owner: Grease Monkey, located on E Main St, Prattville, Grease Monkey offers a full-service 15-minute oil…read morechange. Open Sundays for your convenience, we provide AC recharge, tire rotation, and tune-ups. Conveniently located near Prattville City Park and Capitol Hill Golf Course, our shop is easily accessible for all your automotive needs.

Very good price, in and out, very professional…read more As someone who travels I've had some bad experiences but this was one of the best 10/10

Express Oil Change and Tire provided me with the quickest oil change of my life. I went into the…read moreshop when they opened and within 15 minutes of driving in, I was out the door with my car's oil changed. Great folks who will take care of you.

We want to thank Joe, Dennis and Brian for helping us get back on the road today…read more What a great team you have at Firestone. We broke down on our way home from vacation. What a blessing to have found you. It's hard to be 900 miles from home and have car trouble. Prattville, AL is fortunate to have you.

The business that I'm in has me driving about 50,000 miles a year in my car and spending time at…read moreheavy industrial sites like steel mills, paper mills, particleboard plants, and saw mills. As a result, I tend to run over quite a lot of wood chips and scrap steel which puncture my tires. On average, I have to get about ten tires repaired or replaced every year. Fortunately, when I showed up at this particular Firestone bright and early, I only had a slow leak. The gentleman behind the counter got my information, saw that I had a company car and had my information in his computer and got me right in. They had the tire patched (not plugged) which is a major bonus as it's a more permanent fix and saves you money in the long run even though it takes more time because they have to take the tire off the rim. I was out of there in the hour and the bill was sent to my company. All done at a reasonable price. Thanks Firestone.

Prattville Alabama Pepys charged me for top of line Monroe Presidential shocks both front and rear…read morebut installed Monroe mid line OESpectrum (mid line) on rear and standard Monroe shocks on front of my 2023 GMC 2500 savanna v6. My receipt has presidential charged on rear and KYN 554348 charged on receipt. No one called me for this change of materials and they installed black OESpectrum on rear and yellow Monroe basic on front. This is crooked business dis honest practice and I want a refund.

I've had my car serviced here a few times. Never really had an issue with the work they did;…read morehowever, I was quoted $400 more for the same repair by this shop, decided to go with the Pep Boys in Montgomery for cheaper price. Don't know how it's possible that there's this much variation when it's the same company. Also, last time my husband was IN UNIFORM and they just happened to forget to add our military discount. I've had a military discount every other time I've been there even when my husband wasnt in uniform or I was by myself. I would much rather go to the Montgomery PepBoys- thermostat repair cost me $300 compared to the $741 (without diagnostic cost) Prattville quoted me. Also, they add on Pep Boys warranty for additional $30 without your consent too. Make sure you get a printout of your charges prior to paying them.

Key word (Outstanding) Hat's off to Mitch, Chuck, Terry and the entire Technical Team. For…read moreproviding Top notch Customer friendly and Professional service during 2 thru 12 Jun 23. I highly recommend this establishment to any and all in need of Automotive Repair and Tires. Sincerely, A Loyal Satisfied Customer! Earl Marshall Last note: Erase any doubt call Don Duncan's All American Auto & Tire for your Auto repair and Tire needs.

I went to the Millbrook store for a front end alignment and a rotate and balance. There was no…read moreissues with my truck but I had just had new upper control arms installed and wanted the front end alignment checked. Once I got there Chuck tells me that they cannot balance my tires because they are aftermarket applications. I said okay then please check the alignment. After about 45 minutes they take the truck back and 30 minutes later come back and tell me that the alignment is going to cost 275 bucks because of additional labor. I said okay go ahead since I'm already there and have wasted nearly 2 hours. Thirty minutes later they come back and say that they can't align my truck because it needs additional parts and that they will cost another 200 bucks. So now I need a 475 dollar front end alignment. Of course I have questions and ask to see what part it is that I need and why do I need it. The tech says that the parts on my truck are not correct and shows me what I parts I need. When he show me them I ask him to show me where it says those parts will fit my truck. He fails to do so and he insists that they cannot align my truck with the parts that are on it. I show the tech the pictures of the parts that were previously purchased for my truck and that they were specifically for the year make and model of my truck and were for front end alignment. The tech said that the they would not be able to align my truck with those parts. I told them I would not be paying 475 bucks for a front end alignment to get my truck off the rack and I will go somewhere else. They bring my truck around and I have to pay 59 bucks for nothing. I leave there and go right down the street to Auto Zone and show the rep a picture of the parts that their tech said I needed. He pulled the parts up on his computer and said that these parts would not fit my truck. He then showed me the parts that would fit my truck and it was the exact parts that were already on my truck. Lets be clear my truck was previously aligned with the parts that were on it. So I left there and went back to Don Duncan and showed Mitch the Auto Zone parts description indicating that the parts they said I needed would not fit my truck. He offered me nothing but said he was sorry. I left there with my steering wheel off centered and my truck wandering on the road. So now I am sure my truck is out of alignment and it cost me 59 bucks to get it that way. Thank you Don Duncan Millbrook! What a great experience.

Decided to try them again and today was flawless.Very fast,courteous and professional service.Thank…read moreyou Jadeth!!

Edit: noticed the following day that my wheels were scratched. They also left my wheels grimy and…read moreridiculously dirty. The previous shop that mounted my old set of tires on my brand new OEM wheels left it SPOTLESS. If a hole in a wall shop can do the job, so can discount tire. These are $2900 wheels, so a few scratches on the face is a bit frustrating.