McNeal and Son

Five Stars. My truck overheated on a drive from FL to KY…read more It was a Friday afternoon and I thought for sure I was stuck. Matt and all the guy were extremely helpful. We had to replace the radiator as well as hose's ect. On a late Friday afternoon. Christian Brothers came through for me. The entire staff was knowledgeable, courteous and professional. I can't thank them enough for getting me back on the road and home safely. What a blessing. I'm truly grateful.

Took my car in to have an oil leak repaired. Told the shop that the oil change place had told me…read morethe leak was the rear main seal but that I had been under the car and it appeared to me to be leaking around the oil pan gasket. First, the good part. All of the employees I spoke with were friendly and courteous. The $1400+ quote I received did not include repairing the oil leak and stated that the leak I had was transmission fluid. It did include an $118 charge for looking for the leak which was not mentioned when I dropped the car off. It was not included in the price of the actual repair when they completed it but added to it. My bad I guess for not asking up front. They also included a charge for over $500 in labor to repair that particular leak. That particular repair is listed in the manufacturers tech manual as a 1.5 hour job so that is a very high labor rate. Another charge that caught my eye was $200+ for transmission fluid. My car hold 4 quarts and they cost less than $10 a quart. I thought maybe that price included labor and parts but they were listed separately. Also recommended in the quote was a $250+ engine degreasing to help with locating any leaks. After repairs were completed and I got home, I popped the hood and it did not appear that the top of the motor had very much if any attention paid to it as far as cleaning or degreasing. Sunday, two days after I picked the car up, I put it up on ramps and noted that parts of the bottom of the engine were very clean and others untouched. And.....guess what? Fresh oil around the oil pan gasket. The original issue, which was not identified or repaired, was pretty obvious. I failed to mention that they kept my car for three days to complete about 3 to 4 hours work and I feel I am being generous with that estimate time needed to complete the work. No communication from the shop other than a text containing the quote so I called them before closing on the first day and they said they had to order a part and that it came in late. Next day, no communication from them. I called an hour before closing and they told me the tech was working on it then. Next day. I called two hours before closing and was told the tech had it up on the rack and was working on it. Same song and dance as before. When I questioned some of the charges, my bill mysteriously changed from $1400+ to $900+. After making my displeasure known, I got the car back an hour or so later. To summarize, I paid $900+ and still have the original issue. If you like being overcharged, waiting an unreasonable amount of time for repair, and still not receiving the service you requested, then this may be the place for you. Lesson learned. There are better options in town.

Take 5 Oil Change

3.2

Best experience I've had getting an oil change! No one has ever checked my cabin filter before…read moreuntil I came here. The service techs are professional and get the job done quickly. I ended up getting my wiper blades replaced, cabin filter replaced, and oil changed. They also saw a certificate in my car from my husband's promotion and gave me a 25% military discount! I will definitely come back here! :-)

Awful ripoff!!! Yanked my child for $75 after an $18 off coupon. Out of the conventional oil so…read moremust have put some kind of liquid gold synthetic. Too bad. Ya could have gained a lifetime customer that has 5 vehicles and LOTS of influence on vehicle maintenance. Instead ya pulled a fast one and ripped off a customer. Lesson learned...

Grease Monkey

1.0

I initially went to grease monkey for my first oil change of my brand new vehicle. I had just hand…read morewashed my vehicle and inspected it and then brought it to get an oil change and when I got home i saw that there were 2 knicks on the front of my hood where whoever did the oil change leaned over the vehicle and scratched it. It took a month and a 1/2 to finally get an answer from the risk management team saying that they denied my claim because they can't prove that they caused this damage and the bill was too high. Was told that they probably would have paid it if it would have been a lower amount. This was my first oil change with them and my last. I was happy with my service until I saw the damage. I am not the type of person wants something for nothing and wouldn't have blamed them if I wasn't a 100% sure this was caused by them. DO NOT RECOMMEND!!!!!

From the owner: Grease Monkey, located on E Main St, Prattville, Grease Monkey offers a full-service 15-minute oil…read morechange. Open Sundays for your convenience, we provide AC recharge, tire rotation, and tune-ups. Conveniently located near Prattville City Park and Capitol Hill Golf Course, our shop is easily accessible for all your automotive needs.

Express Oil Change & Tire Engineers

(7 reviews)

Very good price, in and out, very professional…read more As someone who travels I've had some bad experiences but this was one of the best 10/10

Express Oil Change and Tire provided me with the quickest oil change of my life. I went into the…read moreshop when they opened and within 15 minutes of driving in, I was out the door with my car's oil changed. Great folks who will take care of you.

Firestone Complete Auto Care

4.1

(20 reviews)

The business that I'm in has me driving about 50,000 miles a year in my car and spending time at…read moreheavy industrial sites like steel mills, paper mills, particleboard plants, and saw mills. As a result, I tend to run over quite a lot of wood chips and scrap steel which puncture my tires. On average, I have to get about ten tires repaired or replaced every year. Fortunately, when I showed up at this particular Firestone bright and early, I only had a slow leak. The gentleman behind the counter got my information, saw that I had a company car and had my information in his computer and got me right in. They had the tire patched (not plugged) which is a major bonus as it's a more permanent fix and saves you money in the long run even though it takes more time because they have to take the tire off the rim. I was out of there in the hour and the bill was sent to my company. All done at a reasonable price. Thanks Firestone.

I love this location, solely because of Chuck. He always takes care of me. Sometimes the service…read moredoes take a bit long, but they do a good job.

Pep Boys

3.1

(21 reviews)

Traveling south to beach through Prattville and car was running hot. Located Pep-Boys in Prattville…read moreand what a blessing it was!! Jennifer and AJ diagnosed and repaired the problem and got us back on the road for our vacation all with superb and courteous service!! Highly recommend Prattville Pep-Boys!!

I've had my car serviced here a few times. Never really had an issue with the work they did;…read morehowever, I was quoted $400 more for the same repair by this shop, decided to go with the Pep Boys in Montgomery for cheaper price. Don't know how it's possible that there's this much variation when it's the same company. Also, last time my husband was IN UNIFORM and they just happened to forget to add our military discount. I've had a military discount every other time I've been there even when my husband wasnt in uniform or I was by myself. I would much rather go to the Montgomery PepBoys- thermostat repair cost me $300 compared to the $741 (without diagnostic cost) Prattville quoted me. Also, they add on Pep Boys warranty for additional $30 without your consent too. Make sure you get a printout of your charges prior to paying them.

Don Duncan's All American Auto & Tire

(6 reviews)

Key word (Outstanding) Hat's off to Mitch, Chuck, Terry and the entire Technical Team. For…read moreproviding Top notch Customer friendly and Professional service during 2 thru 12 Jun 23. I highly recommend this establishment to any and all in need of Automotive Repair and Tires. Sincerely, A Loyal Satisfied Customer! Earl Marshall Last note: Erase any doubt call Don Duncan's All American Auto & Tire for your Auto repair and Tire needs.

Over the weekend my truck had a nail in the tire. I dropped the truck off Sunday and stopped by…read morefirst thing Monday morning to drop my keys off. The staff was super helpful and even offered to work on it that moment to get me up and going to get to work. I opted to leave the truck to also have the tires rotated. By time I checked back at lunch they had my truck ready to go.

Discount Tire

4.4

Decided to try them again and today was flawless.Very fast,courteous and professional service.Thank…read moreyou Jadeth!!

Edit: noticed the following day that my wheels were scratched. They also left my wheels grimy and…read moreridiculously dirty. The previous shop that mounted my old set of tires on my brand new OEM wheels left it SPOTLESS. If a hole in a wall shop can do the job, so can discount tire. These are $2900 wheels, so a few scratches on the face is a bit frustrating.

Roger's Auto Repair

4.2

(13 reviews)

Was traveling from Ohio to Florida when my car started making some strange noise!! I called they…read moregot me in right away, fixed the issue right away. The employees are kind, and informative. If I lived in the area I would definitely take my car here for all car needs!

Great place! Installed headlight bulbs into my wife's 08 enclave with me bringing my own bulbs…read more Only place in town that I could find that would do that. Great service!

Discount Tire

4.4

Decided to try them again and today was flawless.Very fast,courteous and professional service.Thank…read moreyou Jadeth!!

Cloverdale Service Center

(13 reviews)

The customer service is always great! You always feel welcomed and appreciated. They will always…read moreget my support.

So amazing! Took our 2015 Camaro there and they took great care of us. Such a genuine and honest…read morebusiness. Hubby and I are very grateful And now we have an amazing car relationship with someone locally which is a great (and safe) feeling.

82 Auto Parts & Wrecker Service

4.0

(8 reviews)

82 auto parts and wrecker services was fast and professional. Connor did a great job and was the…read morevery polite. if we are ever in this area again and need a tow, 82 will be you we call.

We had a flat on our travel trailer on Hwy 65. 82 Auto stopped to help us to get back on the road…read more Thank ya'll so much! Role Tide!

Auto Body Services

4.7

(3 reviews)

So my teen son's vehicle was damaged after a friend of his backed into it with his own car. There…read morewas damage to the front bumper and just in front of the passenger side tire. Auto Body Services performed the repair for us. I am pretty happy with how it turned out. The quality of work performed was great and you are unable to tell there was any damage. Additionally, the cost of the repair was very reasonable. Actually, it was a bit cheaper than I had anticipated (which is a good thing). The only negative thing I would say about the whole experience with them was that the communication from them was spotty. After agreeing the the repair, we left the vehicle with them, then did not hear anything for a little over a week. It took a couple of tries to get an update, but once we managed to get in contact with the person who was handling our repair, there were not any issues. Overall, I would say that I'm pretty happy with the end result. If we need repair done again on one of our vehicles, I will definitely give them a call!

I would like to thank the Auto Body Services team for the great service! Everyone was very nice,…read morehonest and professional. Simply put, they are excellent from top to bottom. The work they did on my vehicle was beyond my expectations and I highly recommend them for all of your auto body needs!

A&P Wrecker Service

Mr. Pete was absolutely amazing getting my 2022 Cadillac Escalade ESV out of my garage when it…read morewouldn't go into reverse or neutral! He delivered it safely to the dealership. Highly recommend A&P Wrecker Service!

From the owner: A&P Wrecker Service specializes in car towing, jump start, tire changes. We have the experience,…read moreknowledge and equipment to safely transport your vehicle to your chosen location anywhere in the state.

Stan's Service Center

Had a great second experience with this company! Trusted to fix our brakes and our car is driving…read moreso smooth. Customer service is their thing and you can tell. Ms Ma'am at the front desk (sorry forgot her name), but she made me feel welcomed and I really enjoyed her company. Will def be back for other car service needs.

Who’s Who Mobile Detailing

"Hands down the best detailing service I've ever used. They showed up on time, fully equipped, and…read moreleft my SUV spotless inside and out. The attention to detail is unmatched, and the convenience of them coming to me is worth every penny. Highly recommend Who's Who Mobile Detailing!"

From the owner: At Who’s Who Mobile Detailing, we bring professional, high-quality car care right to your doorstep…read more We specialize in restoring your vehicle’s shine inside and out using premium products, attention to detail, and a customer-first approach. Our service stands out because we treat every vehicle like our own — whether it’s a quick wash or a full detail, we guarantee satisfaction. We’re dependable, efficient, and passionate about keeping your ride looking its absolute best. Choose us for convenience, care, and a shine that speaks for itself.

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