Excellent staff and clean. The owner is cheerful and knowledgeable. You won't find a cleaner Snap…read moreFitness location. The restroom and shower is immaculate. Cleaning sprays smell nice, plenty of towels to wipe down equipment. Machines are in good working order. Come visit!!

I'm a recent member of Snap fitness in Wylie, Texas, and I'm impressed by everything: the staff ,…read morethe equipment, the amenities (the little, very cosy, almost personal bathrooms with a shower, sink, and a little bench, small towels) which makes everything look more like a club than a community fitness place. Sarah and Melody are very friendly and helpful, a real blessing. Everything inside is sparkling clean which is very encouraging and gives a sense of safety when it comes to getting infected by germs and bacteria, etc. The location is excellent for me, and the fact that the gym is located in a very safe area of Wylie (right across from the Fire Station) enhances the security of anyone adventuring in the middle of the night. On top of it, a little incentive îs offered to its members (T-shirt, bag) which is nice even if they're meant for advertisement. Snap fitness is all worth it. I'm really thankful I found them. Thank you all.

It's a gym! Does it's purpose!…read more No issues. And it's open 24-7 can come anytime! Workout and have fun while doing it!

Love this gym !! Always clean and the staff treat you as if they've known you forever!! Not once…read morehave they've not spoken directly to me any of the days/times I've been at the gym. Owner is friendly and approachable always!

Great place for a variety of fitness classes, exercises and levels. Great place for people with…read morekids. The staff is awesome... they learn your name quickly and the people that I have come across are good people.

Horrible experiences each time I ask about my insurance paying, I get the run-around! No one knows…read morewho the heck is in charge. I was told a few weeks ago there was a wait-list and today I was told I was not on the waitlist! Their management is weak and young and likely inexperienced! It's not fun to keep going and keep hearing a different story each time!!! A Class action suit would likely be in order and my husband attended SMU with lots of attorneys. I think I many consider that to be a viable option at this point, depending on what I'm told by Wayne in the morning! Last week a lady I did not recognize said my name was on the waitlist! Who? What? When? Don't ask anyone at the lifetime desk, because you'll not get the same answer twice!!!!!! Lifetime personnel need to treat others as they might wish to be treated - truthfully! Problem is, they don't know what the truth is!!!!!!

It's a nice and clean gym with everything you need. It's not too busy after 6 pm which is great…read morefor my schedule. Tyler is very helpful at the front desk

I went here a few years ago, when i decided to leave i payed all the cancellation fees and what i…read moreowed, turned out to be almost $100. The next month i got a letter saying i owed money. The owner said it was a mistake And there was no card on file.I forgot about it until recently when i checked my credit, they kept running my card and racked up almost $500 of debt and sent it to collections. No warning, no nothing. Terrible place.

This is my sweat therapy place. I am a member so I can come in even when it's not during staffed…read morehours. Classes are on a loop so they are always available. My favorite is hot blast. It's hard to still stress about far away problems when at this very moment you are sweating, hot from the sauna and out of breath from the HIIT workout. Once I get into the gym part, I get to do some weight training. There are private restrooms/showers so if you want they are available.

Amazing owners/staff, amazing workouts! I couldn't do the…read moreentire sessions at first. It was too hot for me. Now- I love me 2- 15mn HITT workouts back to back at 4, 5 or 6am before I get my day going. Challenge taken .

I'm sad to post this because I really hoped Fit Factory would be my home. Be sure to get a guest…read morepass and workout before joining! I joined yesterday and am going to cancel my membership. The A/C does not work! They have floor fans everywhere trying to keep it cool inside. I asked the front desk if the gym was always this warm and he said yes. I only walked on the treadmill for 30 minutes so it's not like I broke a huge sweat, but still way too warm for me! Also, many of the vinyl seats, etc. on their machines are ripped and cracking making it hard on my skin. What I did like is their treadmills have a monitor showing scenery that you can watch, touring different places while you walk/run.

I really enjoy yoga with Carrie, and rowing with Christy. If you get a chance, also try FFIT…read moretraining with one of the trainers throughout the week! They have a hot sauna and showers too. Child care is available most days.

Steam room, red light and sauna need maintenance more often…read more I truly wish management would limit the $10 access to the least busy hours. This gym has potential but it's overcrowded with teenagers who just hang out. We need a good gym Murphy-Wylie area with a more expensive entry level and higher quality.

Do not purchase this membership if you have to cancel they will still charge you when I ran this by…read moremy doctor they told me to cancel because of my neck issues I canceled same month I purchased in Jan, run from this place go to planet fitness or some place where you can cancel without any repercussions. DO NOT PURCHASE, RUN!!!

I joined Xcel in January 2022. I chose this gym because it was close to my home, it had new fitness…read moreequipment, a good assortment of free weights, it was clean, not overcrowded, and most of all locally owned and operated by a professional with many years of experience in the health club industry. After two years, this facility still meets all my initial requirements. When I joined, the owner of the gym, Frizz Poe, provided her cell phone in the event I ever need to contact her. I enjoy 24/7 access, and member safety is enhanced by 24/7 monitoring. If someone is looking for training assistance, licensed trainers are available for consultation. Unlike any gym I have ever joined, there is also a licensed physical therapist, Russell Darrington of Phoenix Osteopractic Physical Therapy, located onsite. This is not a "Big Box" fitness center, so like anything else, you get what you pay for. The gym is not overcrowded, and all the members here are friendly and courteous.

I hate leaving negative reviews but I feel compelled to do so with this gym . I joined this gym one…read moreyear ago for the sole purpose of using the trainer that was employed there. I was willing to drive 20+ minutes three days per week because I loved my trainer ! My trainer ended employment there recently and I called to end my membership . I received a call back from Frizz who proceeded to speak very negatively about my trainer . I was shocked and disappointed that she, as a business owner would speak so negatively about someone I hold in high regard! And I further discovered that Frizz spoke of me personally to several others when I barely knew her at all . Very, very weird experience!