I dont know why there are 3 reviews not recommended...their GOOD reviews.... Any way...my husband…read moreand i bought a 2006 trailblazer from them....yes 10 thousand is stupid high for a 2006 BUT....what people have to look for and understand is 1) their helping you when NO ONE else will! 2) your credit probably isnt the best...hence why your at a "buy here pay here lot 3) these AWESOME people work with you so much!!! No other car lot is going to understand your check was short...they dont care! Idk about major problems with their vehicles as ours have been minor...lights(but is a chevy problem NOT PB) A.c (just needs charged) and a fuel filter costs what 3-5 dollars?? I will be getting my sons first vehicle from PokeyBrimer!! From the Alversons...we love yall Pokey Brimer!!!

This is the worst place to buy a car. I purchased a car their September 2014, and I had constant…read moreproblems out of the car. On September 23 my car was totaled due to complete brake failure in my vehicle. My insurance company paid them 4,000 and some change and they had the nerve to tell me I still owe them $2,000 but they would write it off if i pay them 500 down for another car. However, I was told by them they would help me get into another car at little to no cost to me. I shouldn't have to pay a dime for a car, that was totaled 15 days after I purchased it. I paid them 1800, down and I paid my car note on the 20th of September of 360. And they still wanted me to give them money!!! I suggest to never buy from them!!! They sell cars highly overpriced!!! a 2005 Ford Focus, with as many dents as it had, should not be for sale for 8,000. They took advantage of female, and it will never happen again on my part. A Google User A Google User

Terrible customer service. Our car had major issues right after driving off the lot and they…read morerefused to work with us and wouldn't work with us on the warranty! After having such major issues all we wanted was for them to extend the warranty. Instead they stated the only way we could do that was to pay for it even though we hadn't had the car a week when the issues came up. Go to Devan Lowe in Gadsden Phillip there is much better! Update: our car still has problems. If you want a lemon car come here and you'll get crap customer service after! My suggestion is stay clear of this place. Unless of course you have a bone to pick with someone. They will sell a lemon car and not offer any customer support after.

I have purchased two vehicles from this dealership in the last 6 months. They took excellent care…read moreof me from start to finish. I live in birmingham and it's the best deal I could find anywhere. I can't say enough about my new 2500 Denali.

Randall and Randalyn really saved me today, as I was stuck on the side of the road with nothing to…read morework with. They drove way out of their way to get me back on the road, and I want them to know how very much I appreciate it. These are great, honest folks! Thanks so much! -Nick of O'Reilly Auto Parts

WARNING: DO NOT TAKE YOUR VEHICLE HERE They quote you one…read moreprice, trap you to pay another inflated price then simulatenously threaten to place a lien on your vehicle if you don't pay the inflated price in 3 days all while suddenly demand a different form of payment when they realize they can't piss on your leg and tell you it's raining....they sabotaged other components of my vehicle purposelfuly after I exposed and challenged them on their demonstrated shady practices. Despite knowing their $1100 quote was $300 higher than the competitor I just want to get it done so I'll agree to go ahead and have the work done to save myself some hassle and back and forth.....that +$1100 changed to +$1600 9 days later....almost every interaction, update on progress was initiated by me... unacceptable What happened...I was traveling to Birmingham and had been on the road for 2 hrs 11 min when I noticed the temperature gauge increasing...never went to hot, just went up to about 3/4 the way ...soI pulled over parked, towed it to a business for a diagnostic...didnt go with that location because I thought that that was too much work that was being recommended considering I drove over 2 hrs before noticing the gauge escalate a smidge. Fast forward, JONES OFF ROAD was recommended by another business owner that advised he service all of his work trucks there. Prior to that recommendation, I had a diagnostic at another local shop that quoted $831. I personally thought there was no way to drive 2 hours with a bad radiator, leaking water pump so I opted to go with Jones Off Road. HUGE MISTAKE: Everytime there was communication told me that once my truck arrived they'd be able to get it back next day... Fast forward 9 days later when I go to pick up my vehicle there was an exchange of words as I confronted the human, Nikki, about the fact that they had switched up pricing..... on top of that I called out that the itemized bill that she refused to give me prior to my arriving clearly showed that they had doubled up on the retail price for both the water pump and the radiator.... Of course she didn't like that and disputed that fact until I told her that I already had parts prices prior to allowing them to move forward.. based on their recommended parts and repairs by phone,Is hung up and called as I awaited a call back from her husband who would soon answer my questions about why he recommended what he did ... My truck, prior to being dropped off to them had a fresh paint job so of course I proceed to go out turn on the truck to let it run to make sure it does not overheat, also to make sure that there are no visible leaks, and do a full walk around to make sure there's no damage to the exterior paint job which was fresh,,,painted prior to issues.... Since the truck was on and I was inspecting things before getting back on the road I, of course make sure my lights are still bright make sure my signals and my brake light work which is something I do with every vehicle Everytime if I'm traveling out of town... low and behold, my turn signals nor brake lights work..... SABOTAGE ...I have a video that was taken before it came to the JONES OFF ROAD that shows the gauges,

I strongly recommend that people think carefully before buying a used vehicle from Sunny King Honda…read morein Oxford, Alabama. I paid $19,000 for a 2019 Honda Pilot. About 15 minutes after leaving the dealership, the transmission developed serious problems. I returned immediately and reported the issue. Instead of taking responsibility or working toward a fair solution, I was told that I had caused the problem by driving with the parking brake engaged. I completely dispute that explanation. I asked to cancel the sale and receive a refund, but my request was denied. I was then asked to leave the dealership. I am extremely disappointed with how this situation has been handled and with the level of customer service I received. I am pursuing this matter through the appropriate legal and consumer protection channels. My advice to anyone buying a used vehicle is to get a complete independent mechanical inspection before purchasing, even if the vehicle is being sold by a dealership.

Literally the first review I have ever left that was negative. They used to be helpful. Now it's…read morejust people who rather blame everything on the customer or anything else. Service manager was supposed to give me a call on replacing a part. Never did. When I finally met him face to face he simply wouldn't look up from his computer then blamed me for the issue. His underlings are no better. They act upset when someone shows up and won't look up from their computers. Used to come here for everything now I won't do anything through this location. Save your time and go somewhere else or be comfortable being at fault for anything they aren't willing to work on.

NEVER ever purchased a vehicle from these folks, I know some of them and this dealer is in my local…read morearea. Never have I got a decent drive out price from these salesmen. tried many times over the years and still walked out and got better deals elsewhere. They always want top price and act like it hurts them to drop a price a hundred or so. They only Cater to the local farmers in our county and other farmers from different counties as they depend on them for trading and service. As for other county customers they are like pay our full price or leave. County resident since 1972. that should be enough to have you shop somewhere else. If not don't say I didn't warn you.

Replaced headlights on my Chrysler 300C as scheduled. Service was fast and professional. Price was…read moreas quoted.

I drove there for help- they ignored me In service bays so I went to the back and a long hair…read moretattooed guy offered to help me. His name is Chris he was kind and thoughtful. I don't know what buying/selling cars is like here. If you're an elderly person like me and you need help with your car go see Chris. I believe he would try to help and if he can't he will tell you who can.

Not a customer (to be honest)...and NEVER will be after a family friend called the Parts Department…read moreto inquire about a part for his 2002 Nissan Frontier, and the Parts Representative had an AWFUL ATTITUDE towards him. I don't know who her name was, but whatever the reason...she did NOT want his business. This is NOT how a dealership should operate! We ended up referring our friend to RockAuto.com for the part he needed.