great communication and interaction from start to finish. would highly recommend for a variety of…read morehouse projects

This is not a review on this firm's work. I have worked with them before as you can see by my…read moreprevious reviews and they do good work. And generally any issues they address. This relates to what comes across as current communication issues. And if I come to Yelp and highlight the good, it is only fair to also highlight when an experience with a company... is not good. I do not have a problem with a business being busy. That is a good problem for a business to have. My issue comes, when instead of saying you are busy, the business continually makes appts or followups they do not keep. At that point you do something I have a problem with, you waste the one thing none of us can afford to waste, you waste time. In this case you waste my time and that, especially when you do it repeatedly, I find annoying and unprofessional. If you can't do a job, say that, I am happy to give business to others. And it is preferable to over-promising and under-delivering. Will not belabor the point, that is my most recent experience. And hopefully this review saves you... time. Thanks.

Wonderful. Fantastic. Great. Will use them forever…read more I initially called WM Roofing for driveway sealant. Was really happy with what Henry had to say as well as his price (literally 1/3 of what at least one other estimate was), and even better, he said "Yeah, we also do gutter work and siding power washing". So we had them do it all!! Communication was great. And continues to be great. They did the work and I asked them to return a couple of months later for some minor "touch-up" sorts of stuff. They did so with no hesitation. Really happy with everything and we will definitely have them come back every 2-3 years for more power washing and driveway sealing.

All the coverages including licensing, bonding, etc legitimized this business so I felt safe…read moreengaging in a new relationship. Overall, very responsive. Before/After pics were taken without my request. Will seek quotes as other projects emerge.

Don't trust these people with your roof. They said they fixed the leak in mine but after Saturday's…read morerain the leak is still there and the people at A&R tell me now it's my fault. How can that be, they were the ones on the roof doing the repairs. These are not qualified roof people. Don't trust them.

Quick response and fair estimate! I will use them again if my roof leaks. I had other estimates…read morewhich I'm sure were overpriced because the size of my house.

Capitol Improvements replaced my roof on November 4, 2019. I highly recommend this…read morefamily-owned/run business to anyone in need of a roof repair or replacement. The Owner, Pat Jewell, and his son Austin provided step-by-step information from beginning to end. The job was done on time, at the price quoted, and caused me no stress or anxiety. Hands down, this company beats many of the larger, regional roofing companies.

This is my second time using Capitol Improvements and they've consistently provided great service…read more This time they installed a new patio door for a reasonable price. I know because I checked other vendors. Jason was quick to answer questions and provide more affordable, but still quality, options. I'm very pleased with the result!

Impact exteriors responded to my request for an estimate on repairs to my balcony. They responded…read morequickly and their estimate for the job was substantially lower than an estimate from another contractor. They were actually able to start the job sooner than expected, and completed it quickly. While Brian was on site I asked about also pressure washing the both my balconies and they accommodated that request, and then my additional request to re-caulk areas of the balconies. Throughout the process, I found the quality of the communication and the work to be excellent. Highly recommend!

We worked with Brian from Impact Roofing & Renovations for new siding and trim on our home. He…read morehelped us choose a style and color that really improved the look of the house. The crew paid attention to the small details and everything came out beautifully. Brian checked in throughout the project to make sure everything was going smoothly. Highly recommend.

Reliable, on time, sound work, reasonable price. We've used them twice over the years.read more

Very bad， the people just did it in 10mins and it started blocked in two month…read more called and asked for another service....

Very responsive to a request for a quote for a roof for our guest house…read more Reasonable rates, high quality construction practices, excellent clean up. Very much enjoyed the discussion and details covered on how the job would be done.

Labi, the owner, had me from the start. We needed a full roof replacement. He had very competitive,…read morehonest, pricing, and commitment to being on the job site, was awesome. Initially, we had a leak, so, being a hands on guy, sealed it even before we hired him. No cost. Just looking out for our sanity, until we decided on a contractor. (We hired him) He's a personable guy with a strong work ethic. The team did an outstanding job and the cleanup was like nothing ever happened. Definitely definitely recommend going with this company! Quality meets value, for once. Thanks Labi!!

Can't say enough good things about this company! very prompt and honest with the quotes. got my…read morefloors and bathroom renovated in a timely manner and beat the rest of the quotes. Putting my new roof up this fall as well!

I first hired AA Roofing in 2007 and they did a terrific job, and were honest & reasonable. I have…read morea 100-yr-old house and AA came back after some major structural repairs to redo parts I had to tear up - great job again. When I made some upgrades, they returned again and got tons of things done in two days. I recommended them to friends who also were impressed.

Project #2 - Siding for my home by Certified…read more There aren't enough words in the dictionary for me to describe the exceptional customer service and craftsmanship I received from Certified. From a customer service and business perspective, Steve Mitchell and his team are otherworldly. Certified just completed the second project for my house - replacing the siding and it literally is a complete makeover of my home and absolutely beautiful! The level of engagement I received from Colin, as the project manager, and Carlos as the onsite manager during the install - better than any I've received from any contractor in 40 years. Certified clearly epitomizes exceptional customer service, exceptional engagement and customer interface and exceptional craftsmanship! Thanks so much Steve, Colin and Carlos! Project #2 - Siding for my home! *********************************************************** If you're searching for a reliable company to replace your roof, I highly recommend Certified, a Service-Disabled Veteran owned business. From my very first phone call with the owner, Steve Mitchell, I was thoroughly impressed by his professionalism and genuine approach. His guiding principle is "do the right thing always," and he truly listened to my concerns, promptly arranging an appointment to move forward. At our meeting, Steve EPITOMIZED EXCEPTIONAL CUSTOMER SERVICE - he listened intently, thoughtfully answered every question, and addressed all my worries. He explained the entire roof replacement process in clear, easy-to-understand terms. When it came to areas where the wood was damaged under the shingles, Certified sent me detailed photos of the damage, then replaced and numbered the plywood so I could see exactly what was done. I received before-and-after photos, and I have to say, if a roof can be beautiful, mine is absolutely stunning and comes with a 50-year warranty! The payment process was straightforward and fair: one-third at contract signing, another third for supplies, and the final third upon completion. Unlike other companies that cut corners or leave customers hanging, Certified delivered on every promise. I'm someone who values honesty, and I can confidently say that if you need your roof replaced, CHOOSE CERTIFIED! Colin, one of Steve's representatives, provided outstanding customer service, and the roofing crew led by DeSantis was equally exceptional. Thank you, Steve, for my beautiful new roof--I'm excited for you to take care of my siding and gutters next. Certified is truly giving my home a complete transformation!

Based on the estimator, Richard, who came out Feb.7, 2026, I decided to hired Certified Roofing to…read morereplace a gable vent and forgo getting more estimates. After talking with him I was so impressed I decided to have all s3 of my vents replaced! He was professional and knowledgeable. I did this even though Certified was much more expensive ($1,885.71) than the previous company who replaced the original gables ($783.70)! I thought I would get just what I wanted and a professional job at that. Imagine my surprise when I saw that the replaced vents were the same vents as before! On March 11th I sent an email to the company owner explaining my dissatisfaction. A worker was sent out to find the problem. He listened to me and after some hogwash of a discussion did the best he could. Would I hire them again to perform needed work on this 36 yr.old house? NO!