It's hard to find anyone good to do work around the house but I hit the jackpot with these guys…read more Affordable, Reliable and they do great work. Highly professional. Gone are the days of waiting around, waiting in guys who never show or men who take advantage of female homeowners. Thank YOU

Great customer service, quick response and VERY neat work. I recommend Matt to anyone needing an…read moreelectrician.

Just had DTE out to fix his screwed up repair. A few months ago, he replaced the cabling from…read moreservice to the meter. He left screws loose in the meter box and used copper connections on the aluminum cables.

Mr. Furnace provided a quote, but the final charge differed. The technician disconnected thermostat…read morewires, stated three issues with the furnace, and presented two repair options: $1,650 or $12,540 for a new furnace and AC. However, the actual issue was merely a faulty thermostat. The company owner displayed unprofessional behavior towards me and my wife. After a refund and reassignment, another technician restored power to the furnace by reconnecting the wires. It appears Mr. Furnace may be engaging in deceptive business practices. use at your own risk.........

They had someone come out the same day. Blower motor burned out. They Had one on the truck. Had…read morefurnace working in about an hour. Great price . I highly recommend. Very good service. Thank you.

Industry electric showed up on time and did good work. We had a quoted price for installing 1…read morepre-assembled chandeliers, and assembling and installing 2 chandeliers. I let them know they were from Restoration Hardware. He provided a price of $150/ fixture. Halfway thru the job, they advised there would be an hourly fee of $75/hour/man for the dressing of the 1 chandelier that was complicated. I agreed, and that was the last we discussed price. After completing the work, Jeff advised that my new price was for $1375. I asked him how he possibly came up with the rate, he stated that I was paying $75/hour for the workers time, and that price started the minute they left their shop. They also had to go to Home Depot, and take a lunch, which I guess also cost me $75/hour. When i asked him why this wasn't discussed with me prior, or advised me of the price change before completion, Jeff stated the workers could take the chandeliers down and take them apart because "The price is the price". Industry electric showed up on time and did good work. We had a quoted price for installing 1 pre-assembled chandeliers, and assembling and installing 2 chandeliers. I let them know they were from Restoration Hardware. He provided a price of $150/ fixture. Halfway thru the job, they advised there would be an hourly fee of $75/hour/man for the dressing of the 1 chandelier that was complicated. I agreed, and that was the last we discussed price. After completing the work, Jeff advised that my new price was for $1375. I asked him how he possibly came up with the rate, he stated that I was paying $75/hour for the workers time, and that price started the minute they left their shop. They also had to go to Home Depot, and take a lunch, which I guess also cost me $75/hour. When i asked him why this wasn't discussed with me prior, or advised me of the price change before completion, Jeff stated the workers could take the chandeliers down and take them apart because "The price is the price". The workers did a great job, and were very polite. However I can't suggest anyone use Industry Electric because of the shady pricing and business practices. If Jeff would've informed me of the pricing details in advanced we would've had an entirely different convo **edit after the owners comments: your guys asked if I wanted to have the fixture moved, didn't say it would increase the price or how difficult it would be to do. While we are on the topic, there are now 2 holes in my ceiling from the fixture being moved. When I asked the workers about them they stated I should have someone else come and fix the holes. I guess your company only makes holes, and can't fix them. A reputable cmpny would've established a price prior to the work being done. You intentionally increase the perceived difficulty of the work w/o specifically stating it will increase the price. I am the customer, you are the provider, the provider is responsible for keeping me informed of price increase. I wasn't going to be critical of the work, but since you replied with lies, let's just have at it. -In regards to the glue removed from my ceiling, that's a lie, it's still there see picture below. Removing the medallion took them 20 seconds, i watched them pull it down. - In regards to the boxes being missing or broken, how is a customer, who has no electrical experience supposed to know that? Any other provider would've said, hey Ryan this box is broken, I'm going to fix it but it's going to cost X amount of dollars. Oh and you are going to have to hire someone else to fix the ceiling since we don't do that. Your guys arrived to my house then called you and told you the extent of the work. You called me, and told me the only extra price would've been $75/ hr for dressing the chandelier that had the crystals. I specifically asked you if the hrly was only for the dressing of the 1 chandelier and you confirmed it was. If you would've been upfront, I would've understood the extent of the work, We could've agreed to the new price, YOU could've performed the work as stated, and I would've happily paid for the service provided. -in rgrds to $: if you are charging me $450 for the fixtures, then that surely would've included the drive time and from the shop and some of the time that you worked? Nope guess not. that should put us at 4 hours of billable time per man. $600. $1050 total. It's not about the $, it's the way it was handled. It's not my fault that you underquoted a project and lost a team of workers for a day. That's on you!You are the 1sr cmpny I have come across that operated with surprise pricing at the end. Lastly, tell your employees to show up at the job site wearing masks. I shouldn't need to tell them to put a mask on, and I shouldn't have to have them talking to me all day without one on. It's literally the law.

Jeff updated my electrical at my home, he provided me with a honest quote and did not exceed the…read moreestimate. The was job was clean and pass inspections with no issues.

I was very happy with my panel replacement. I did have to wait a month get scheduled but I was in…read moreno hurry. Premium is very good about getting back to you. They gave me an official quote and promised to pull permits for me. Everything went great and I'm happy with the work. I'm not sure if I'm just extremely happy to be done with my old panel or if they did such a good job. They put in grounding rods, replaced the connection to the line and the meter box. And replaced my old Pushmatic panel with a new Square D panel. All needed desperately. The price was very competitive. The job was done in a timely manner. And the city came out a few days later and approved it. I would work with them again!

Shout out to Paul. I presented him with a complex problem. He worked hours and even came back a…read moresecond day with assistant to make sure job got done. I will continue to use their service.

My wife and I woke up on Monday and it was 60 degrees in the house. I decided to try to fix the…read morefurnace myself with my extremely limited knowledge. I wound up breaking the igniter on my gas furnace. Lol. We had Ciamillo out before so I called them. They had someone here in less than an hour. Mason was our service technician. He thoroughly checked out the furnace which is over 20 years old. He was unable to light the furnace manually and eventually determined the gas valve was not functioning (in addition to the broken igniter) and showed me how he knew that. He left for 45 minutes to get the parts, came back and we had heat before noon. So, basically it was prompt services, Mason was very competent, informative and friendly, and I was very satisfied with Ciamillo. The price was more than I anticipated, but I don't really know what the average rate would be for the repairs that were done. Apparently the price of parts has shot up dramatically this year like everything else, so I believe the price was fair.

They are great. We had them install a new A/C, furnace and water heater in the middle of cold…read moreThanksgiving season a couple of years ago. We had another pricey quote for lower-end equipment than Ciamillo offered. Another company said we'd have to wait because they were busy. Ciamillo gave us a very reasonable quote without the need to haggle, and were done in a couple of days. They told us A/C would have to be turned ON the next summer, and they showed up and did it when the time came. They also registered all our warranties for us without us even asking about it, which was very professional and caring of them. If we stayed in the area, we'd have them do all HVAC work in the future. They're an honest business in their industry. Highly recommended!

Jamar and Quincy responded to my work request same day, during a major power outage. My outage was…read moreunable to be repaired, due to it being tied to the city network, however, both gentlemen were able to provide timely and reliable information on updating my existing electric wiring. I will definitely be hiring them in the near future to install external outlets for my generator. Friendly, professional, and reliable.

changed review after being billed additional fees that were not discussed during contractread more

When I was looking for a team to help me get electrical and HVAC into my shed office (which…read moreincluded a fairly long underground cable run), Friendly came in with strong pricing and a can-do attitude that made a potentially complicated project seem really doable. Also, when winter weather delayed my insulation installation (and thus drywalling), Paul and the team also worked me with me over the course of several months to schedule and complete the final electrical and HVAC installation. I enjoyed working with the Friendly Team and would encourage others to consider them for any project.