Prompt and professional, as always. I live in the county, which usually adds extra cost ex…read more deliveries, or time delays/limitations ex. only certain days of the week. I called today after 4pm after my hot water tank stopped working, they showed before 6pm same day. Prompt and professional as always.

I contacted 5 companies to replace my HVAC system. CK Mechanical was very knowledgeable as to what…read moreI needed, easy to contact with any concerns or changes I desired. There technicians were excellent. They also gave me the best price and warranty (parts and labour) for the same comparable units that other companies quoted and even got me an instant manufacturers discount for researching American Standard (Trane) units as one of the most reliable units in the market. Ron Swintak

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Horrible. Had a bathroom clog. Charged us $900 but refused to use an expandable cutter. Had another…read moreback up and now they are now trying to sell us new pipes for $2500. Not trustworthy.

$100 for a quote... then when calling them to actually do the work, they haven't responded. To…read moreseveral calls.* I'd like to get this work done, but D&F doesn't seem interested in doing more than taking the $100 for the quote. *Note the phone number on the quote (313-870-8755) does not work. Called the number on Yelp, which is oddly similar.

We were having issues with our hot water tank going out and after replacing the burner of the tank…read moredidn't work, we thought it might have to do with the condition of our chimney. We contacted D & F (saw an ad in one of the coupon magazines delivered to the house). Dimitry did a thorough inspection and made suggestions to us on chimney and water tank venting issues. He was very polite and took the time to get the job done right; it never felt like he was rushing. Very reasonable prices. We would recommend.

Prompt on time actually on the dot on time if they say they will be here at 8 am. Your butt best be…read moreup because there ready to work. Jerry is very honest and explained every question I asked employees also very honest and effective. Went above and beyond what I expected and exceeded my expectations! Had the old one out and the new one in in less than a half hour. Very responsible. I would recommend them to friends and family. A furnace is a huge investment. So you need to make sure you go with a company who is not out for commission selling you stuff you don't need. They will be straight up and honest and tell you what you need what you don't and what you might need in the near future. A+ in my book. Thanks Jerry!

I have trusted Jerry (owner) and the work they do for over 25 years. Their outstanding service and…read morequality workmanship are reasons why I keep coming back to them. They communicate well with you.

Contacted this business to purchase a replacement furnace part…read more The clerk neglected to mention that there are no returns on their items until I was in the store. The part was sold as new, but was poorly remanufactured, and does not function. They also charge 50-100 percent more than any other business that supplies HVAC parts. Poor customer service. Poor store policy concerning defective items. Extremely high pricing. However, if you have an emergency, and in dire need, they will gladly take all your money.

My water heater stopped working on the 4th of July and I called Comfort Zone the next morning…read moreexpecting to leave a voicemail being the day after the 4th. Not only did they answer, they had someone out a few hours later installing a new water heater!! They did a fantastic job, we're very fairly priced, and even cleaned up so good you wouldn't know anything was torn out or replaced. I will recommend this company to everyone I know!

Highly recommend. Answered the phone on the weekend. Scheduled me for a same day appt. Tech called…read morewithin 30 minutes of arrival. Mill arrived discovered the issued immediately. Offered two options. Corrected the problem with our AC. Also, installed a new WiFi thermostat. Very pleased with the price, service and products.

I called to set up an appointment to have my A/C checked out as it was not working. A nice lady…read moreanswered the phone and asked for the property address, my name, my phone number and my email address. She said somebody would be calling me shortly to set up an appointment. Within minutes of hanging up with her my phone started ringing - it was Sears Home Repair. They've been calling 3 or 4 times a day now. Emails started popping up from odd repair companies stating they were "trusted partners" etc. Nobody from 5 Star ever called me to set up an appointment. I believe the whole website / company is a front to collect data and sell it to marketers. If you look around, you'll see other a few other HVAC company websites that look similar to the 5 Star website - both with the same "great Yelp reviews" "Angie's LIst" etc. Their local website is: http://www.acrepairdetroit.com/ Go ahead and replace the word "Detroit" with another major city - I tried acrepaircleveland.com and it brings up the same website, but with a Cleveland phone number to call. Beware. .

From the owner: AC Repairs, Heating Repairs, HVAC, Plumbing Services, Air Duct Cleaning, Furnace Repairs, Boiler…read moreRepairs, Dryer Vent Cleaning, Water Heater Repairs, Toilet, Bathtub, Pipe, Sink, and Shower Repairs and Installations, Water Damage Repairs and Restoration, Water Filter and Backflow Sensor Installation, Plumbing Inspections and Cleanings, Plumbing System Additions and Upgrades

Excellent service will definitely recommend. Had sprinkler heads fixed and new main box.read more

Greg came out to me on a weekend.as an emergency He is a great professional. Don't bother…read morelooking any where else. Greg is the best!