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    Updated 3 months ago

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    Good service knowledgeable and polite employees , fast booking and accommodating clean, and neat facilities I highly recommended

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    Review Highlights - MD Imaging

    I had to get MRIs on my knees and made an appointment to have both done in the same day.

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    Pulse-MD Urgent Care - It's a real cluster here. They asked my daughter ( who tested positive w/home kit) where there's Covid testing. Waited and waited.

    Pulse-MD Urgent Care

    2.5(61 reviews)
    4.7 mi

    Went to the Wappingers Falls office on 2/26. 9:30 AM. The wait time was avg. as was the visit…read more The "Provider" provided me with an XRay and a fairly quick diagnosis. Broken Toe... no problem. We discussed anti inflammatory medication. She says "I'll send that in right now." 2/27 12 noon - still NO meds called in. Called an No One was picking up the phone at this location. Literally. I called the Poughkeepsie location. 2 Hrs later their PA called and said the provider at Wappingers did not provide Any notes. TOTALLY UNACCEPTABLE !!!

    My family and I had to take a PCR test for traveling at the crazy peak of Omnicom during the…read moreholidays. Like many other urgent care facilities, you do a provider telehealth screening (so they can make money), the provider orders the appropriate test, then you visit their physical drive-through locations to do the swab test. You have to sign up for MyQuest (Quest Diagnostics) in order to receive PCR results. Some pros and cons: Pros: - Preliminary Solv check-in through Solv and MyQuest sign-up was easy and smooth. You have to make sure you verify and follow all instructions, and it takes about 10 min for the COVID test (not the result) to show up on MyQuest. - The drive-through process was good- organized and smooth and took about 30 min from arrival to swab. You wait in line, staff signals you to drive up to the main lot where you get a car ticket number where you are swabbed then you drive to an adjacent lot if you want to wait for your rapid-antigen result printouts. The lady who did our swabs was very friendly and sweet. - We did our swabs Sunday 4PM, our PCR results came back the NEXT DAY Monday 1:30PM! Results came back efficiently with no delays. VERY annoyed with the PulseMD upsell tactic!! Cons: - The wait to speak to a provider online took ~1hour (normal wait times was ~15 min). We kind of expected this since everything was slammed and backed up but Solv should have provided an accurate time counter on-screen versus the one where the wait-time just kept refreshing and increasing. Confusing user experience overall. - The provider ended up calling my cell phone because the telehealth systems were down. It was obvious the rep was stressed and was VERY curt and rude. We felt that she kept trying to UPSELL us the rapid PCR tests ($250pp) and scaring us that the PCR tests now take about 3-5 days since she knew we were travelling in 3 days. Note: - I have T-Mobile, and there is NO data in that area whatsover. Bring a book or download your shows/podcasts. Hoping the telehealth screening experience can be improved with clarity and accuracy of wait-times. Also, please don't upsell us, such a turnoff.

    Photos
    Pulse-MD Urgent Care - Solv provider screening email confirmation. Beware of changing wait times!

    Solv provider screening email confirmation. Beware of changing wait times!

    Pulse-MD Urgent Care - This is the station where they have the questionnaire set up.

    This is the station where they have the questionnaire set up.

    Pulse-MD Urgent Care - This is the Covid 19 Questionnaire they make you fill out as soon as you walk in .

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    This is the Covid 19 Questionnaire they make you fill out as soon as you walk in .

    MD Imaging - diagnosticimaging - Updated July 2026

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