If you're looking for a personable and hands-on physical therapy experience, look no further than…read moreSmith & Prothero. I had previously tried other centers, including Drayer, where although the staff was friendly, I often felt like I was on my own--more like paying for "gym time" than receiving personalized care. At Smith & Prothero, the experience was entirely different. From start to finish, I received one-on-one, hands-on therapy tailored to my needs. They don't just hand you a list of exercises--they work with you throughout the entire session to ensure you're doing them correctly and progressing toward recovery. I had the pleasure of working with Rick, who was not only knowledgeable but also genuinely invested in my progress. I have also worked with Laura and Willie( both amazing and very much hands on therapist). I can't recommend this place highly enough! You won't be disappointed!

From the owner: From the moment you walk in the door of our Havre de Grace or Bel Air, Maryland offices needing…read morephysical or occupational therapy, to the time you walk out feeling healed and whole, you work one on one with us, from start to finish. From the elderly suffering from joint or back pains, to the actively competing athlete recovering from sports injuries, we get to know each of our patients individually - your particular problems, needs and goals - and that means we can best meet them! We are among Harford County, Maryland's leading physical therapists and occupational therapists, and together we have more than 75 years of experience providing unmatched rehabilitation and personalized attention in a professional, courteous atmosphere At Smith & Prothero, a licensed, highly trained expert, not a technician or aide, conducts your examination, develops your treatment plan and provides your care. So rest assured, you will receive continuity of care from one of our professionals. Our patients

Jai is on point. She is very supportive. And a joy to work with. She doesn't push you past your…read morecomfort level but she does make sure you are given your all. You can tell she cares.

Would recommend highly--they addressed my knee pain and are now helping with a old injury that I…read morethought would be impossible to address. So professional. Jeff, Maddie and Michaela are always concerned about my limits but push me to keep trying. I really appreciate them.

This is THE BEST place for occupational therapy and physical therapy for children, bar none. We…read morehave used many providers for these services for our son who has sensory issues, Asperger's Syndrome, Autism. Maude Le Roux is straight from Heaven, her staff is incredible. We have made significant progress with our son under their guidance and therapy. My wife drives an hour each direction to take therapy here, and we would drive double that to receive the care that they provide. They are the most knowledgeable practicioners of Autism and associated disorders in the Delaware Valley and probably most of the U.S. This is one of the best kept secrets that they are located in our area. Thank you Maude and your team for all of the work you have done for our family.

My son had sensory issues and received treatment at atotalapproach. It made a huge difference and…read morewas really life changing.

TERRIBLE EXPERIENCE AND CUSTOMER SERVICE! I made an appointment for a concussion and spoke to…read moresomeone at ATI and a few people there went back and forth about whether or not they treated them. Eventually they said they did and asked me if I was having neck or back pain and I said no and they scheduled my appointment anyway. During my first appointment/evaluation the women/therapist, her name was Jai Taylor, she spent the majority of our session on the computer and then asked me if i had neck or back pain associated with the concussion and I said no and asked her if they treat that there and she said no they only treat concussions that have another injury associated with them like neck or back. Which I was confused because I very clearly scheduled a concussion only appointment and that is what my doctor wrote on my script and they kept asking me on the phone if I had any other issues associated with it like neck or back and i said no. At that point they probably should not have scheduled the appointment and not been so selfish and greedy and sent me to an actual concussion clinic that could handle my issues. Shame on them for not actually caring about patients but just trying to get the sale. At the end of my appointment when the therapist was done doing all that work on the computer she noticed I had a brace on my hand and I told her i jammed my thumb in my accident. She then proceeded to give me a couple quick exercises for my thumb something i did not ask for and was not there for that to be addressed. So I never went back because if they did not address my concussion and do one thing for it... NOT ONE THING, then what would be the purpose of going back. I was frustrated to say the least after my appointment. So they then had the nerve to bill my insurance and myself for doing nothing... kinda weird... i received a bill for the the co-pay of this fruitless appointment of $35 and my insurance was billed $469.47. WOW right, that's alot of money to not provided the service I requested or my doctor requested or that was in writing on my script. So I just called the ATI I went to in Aberdeen and was unfortuante to get the manager Tyler. I explained what happened and he went and spoke to the therapist and then came back to tell me that is not what happened, what i had just described to him. Which I am so curious Tyler, if my script said concussion, and I scheduled a concussion visit, why did Jai tell me they only treat other injuries such as neck and back that is associated with the concussion and not Post Concussion Syndrom. And if you are so keen to defend your therapist and be rude and cut me off and never even have the decency to utter the word "I'm sorry" when something doesn't go well in an appointment. Probably shouldn't be a manager Tyler because that is an important skill to have is not to exacerbate a situation and not be rude or condescending to customers. Also why wasn't one thing done for my concussion then? Did you ask Jai that? If you treat my case then why didn't she do anything for it in my visit. Did you stop and think about that Tyler? Jai did nothing that I doctor wrote on the script, what my doctor ordered or what I schedule my appointment for. She, you and ATI just wasted my time which is really crucial time right after a concussion which i could have spent at an actual concussion center, which is where i am now.... and not even an apology from the manager. Just rude and ignorance is what I received. I have filed a complaint with my insurance, Care First Blue Cross Blue Shield, I believe this would be classified as fraud and really really bad customer service by Jai and Tyler. That is a shame to not take care of human beings in there time of need and that would have been to just say "no we don't treat what you are looking for here" SIMPLE... Oh but that oh might dollar and greed... WOW Do BETTER ATI in Aberdeen, you are supposed to take care of people. And I hope that some other higher ups at ATI read this feedback and please look up my script and ask yourself if you treat what is written on my script... RIGHT the answer is NO ya don't! But your coy manager couldn't take a moment to think this through and was disgustingly rude and condescending and aggressive to me on the phone! Well done TYLER... you really botched that. You need loads of training dude, you could have turned that around but your skill set is lacking and now you get me documented what transpired for everyone to read.. GOOD GOING!!!! Update: they waived the $35 co pay but have not returned the money to my insurance company. That would be fraud if they kept it. I will file more complaints if they don't return the money to them.

I have been receiving physical therapy from this location since mid January of this year. Tyler,…read morePatrick, Amanda and Rachel have been wonderful. They are knowledgeable, kind yet firm and they do their very very best to help each patient achieve their goals. They communicate well with each other and they have provided steady documentation to my surgeon as it relates to my progress. Anyone needing physical therapy should look no further than ATI, Aberdeen. They are hero's in my book!!!

My kids have been going to Kids Thrive Therapy for their occupational needs for over a year now. I…read morehave nothing but positive things to say about their practice. For the entire year both of my kids have seen their same therapist (seems to be low turnover here). Their therapists, Meredith and Courtney, spent some time upfront evaluating their needs. They then set some goals for them using the results of the evaluation as well as parental input. Each session they work on a couple of their goals. Sometimes my kids pair up with each other for part of the session, sometimes they work with other kids. I love that there is a bit of socializing involved in their sessions. At the end of each session the therapists take a few minutes to go over what was worked on, give a preview of what is next or talk about how what was worked on can be supported at home. Most importantly, my kids love going. They think they are just there to have fun. They don't realize that what they are doing is working on things that will set them up for success in the future.

We love the OTs and staff at Kids Thrive. They're super enthusiastic, warm, and caring and have…read morehelped our son grow stronger and build confidence.

The PT Program is good and the PT (Catherine) has done a neuro assessment that is the best I have…read moreever seen.

From the owner: Chestertown Physical Therapy & Rehabilitation, Inc. Provides Physical Therapists, Hospitals,…read moreRehabilitation Services, Physical Medicine, Occupational Therapy, Speech Therapy, Massage Therapy Services to The Chestertown, MD Area.

They are professional, personable, knowledgeable, and friendly. It's the perfect combination to…read morecreate a relaxed atmosphere within which to receive healthcare. Dalton and his team are the best!!!

I just can't say enough about experience with Ivy Rehab.The staff is exceptional. Exercises were…read moredemonstrated and explained to make sure expectations were met so that forward progress is always attained. The facility is kept immaculate. Tables and equipment are constantly being disinfected to help stop the spread of Covid-19 meeting or exceeding guidelines. The staff at the Pencader Plaza location were helpful and friendly. They really make you feel comfortable. Thanks so much to Dalton and Jamie. JiPatchell

I have been coming to Physiotherapy for a few months now, and I have been impressed with the…read morefriendly atmosphere. Patrick is a great PT, and I appreciate all of his time and attention that he has spent on diagnosing and helping me. It seems that I have a difficult and perplexing issue, that came out of nowhere, and he was determined to figure out what was going on. As a patient, I appreciate that. He has contacted my orthopedic doctor numerous times, to talk about possible diagnoses. I have observed that he really takes an interest in his patients and their care. I would definitely recommend Patrick Wallace and Physiotherapy Associates.