Need to get drug test for new employment. There is zero organization at this facility. It's stressful to be mixed in with people who are there for COVID testing because they have symptoms. I urge management to consider separating people who are there for COVID and people who are there for other reasons. Also front desk personal need shields. I still need my drug screen but I am scared to go back and try again... read more

AVOID AT ALL COSTS!!!! This place is a literal SCAM. Any place that charges you prior to servicing you should raise red flags. We walked in this afternoon after already having been to another urgent care up the street. The previous urgent care let us know as a courtesy prior to sitting down that there were no flu tests available. We headed over to MD NOW and the first thing we asked was do you have flu tests? The front desk associate assured us they had plenty and had us fill out the paperwork necessary. We were charged on the spot, and told to have a seat. After a delightful 3 hour wait, the doctor brought my husband in and said "I'm going to be real with you- I have no flu tests." He used his stethoscope and asked him to breathe in and out a few times and said "I'm going to just send you a few prescriptions and treat you like if you have the flu". After two minutes- he was told to be on his way. When I called to speak to someone; I got toggled over from person to person. When I finally reached the office manager she said they ran out of flu tests while we were waiting. Convenient excuse, but why wouldn't that be relayed if that was the main reason we were there? She assured me the doctor would call me back. Of course, he never did. I called back about 30 minutes prior to closing and the same front desk associate answered, when I said I was following up in regard to my earlier visit she said "FOR??", I explained the situation and she told me that she hadn't heard of anything and there were no notes in the chart. She also told me that the doctor never calls anyone so she's not sure why the manager told me that, but that I could definitely follow up with the manager at 8AM tomorrow. Nice, I LOVE having to chase people. Do not come here, unless you enjoy sitting in hot waiting rooms, being charged for a 2 minute consultation, and getting a maybe/maybe not diagnosis. Scammers. Money hungry "Urgent Care". read more

Came in for a Covid-19 test. I have no insurance and they told me the cost is $199. Ok , I paid $199 and had the lab results within the next day or so. Pretty happy it was negative. Now I am being billed by the lab $100 because they do not have my insurance info. What the hell is this about? Why would the lab want another $100? Why is MD Now not upfront about the true cost of this test? this is very frustrating and reflects poorly on MD Now. These extra costs were never brought up. read more

Horrible experience, been sick for 2 weeks and because it was close to closing Dr decided NOT to do a chest x-ray fully knowing I have a heart condition. He is TERRIBLE and LAZY. If he believes your symptoms are not " by the book" he LITERALLY will shrug his shoulders and ask THE PATIENT what he should do. I went to nursing school for 4 years so I know better then to take wanna be doctors like him as his word. I pushed for my X-ray and the wanna be doctor STILL DID NOT PRESCRIBE ANTIBIOTICS. Plus he prescribed a medication I cannot take because like I stated I HAVE A HEART CONDITION. Go to Baptist urgent care, they have REAL doctors. read more

The Urgent Care in Miami Lakes is clean, staff is efficient, doctor was knowledgeable.

The worst urgent care I have been to. I came with a work accident file (that had been tax to them as well) because I needed to be seen as soon as possible. After telling them my information I have to wait for 50 minutes for an update. To which front desk assistant, Angie, tells me I cannot be seen today because a "claim number" does not appear on their system. Worried because I needed to be seen, I contact my health and safety director to inform him of the situation. He quickly tells me this had never happen before, as it is obvious that work accidents occur and must be treated immediately. After talking to Angie, Claudia, the manager at MD now, comes toward the front desk and once again denies me service saying I need to wait 24 hours for the claim to appear on their system. I tried to communicate to her the urgency or the matter but she wouldn't listen. I ask her to talk to my health and safety director on the phone to which she denied with a selfish and self granted attitude towards me. Overall, this shouldn't be called and urgent care as the staff takes little to no concern towards their patients and are highly unprofessional. read more

I visited this facility thinking they would be able to help me figure out why my body was going numb in certain areas. They don't have anything here to figure that out even though their websites says they have all these machines to help. You still have to follow up with your PCP so don't waste your money and time. All they could do is prescribe and maybe simple things like ECGs. The doctor was condescending and rude. Hate when they see you, knowing they cant do anything and still take your money. read more

This urgent care needs more caring associates to work here. Everyone except Denise in the front desk has a bad attitude. Yesterday I was seeing by Dr campus he seem to be ok. Not the best but just ok! He forgot to send it two of the medicines he told me he was going to prescribe for my bronchitis. Today I received a follow up called and the rude lady that called told me that I need it to call Dr Campos in the north miami office because she didn't have the time to get in contact with him, I told her it wasn't my job to call the Dr and ask him to send me the prescriptions. She then ask the DR on call and this Dr stated that I need to go back and get seeing again because she couldn't fix Dr Campos mistakes. What an amazing reply from a professional dr. I have been to a few md now urgent cares but this is by far the worst one, people are extremely unprofessional to say the least. I hope someone cares and read my review. You better off going to the one in Pines Blvd. read more

Went today for pain on my right foot. Doctor gave me a diagnosis that was not on the discharge papers. I feel like it was a waste of time.

Doctor and staff are very enjoyable and caring. The facility is very clean. Overall a enjoyable experience.

Bad experience no either yo give a 1 star, the doctor who saw my husband was not able to identify a simple conjunctivitis, we paid $ 75 dollars for two minutes of consultation and we waited more than 30 minutes to see an unprofessional doctor who could not diagnose what the patient's problem was. It was easy to refer the patient to Bascom Palmer. In these types of places there should be people with a lot of experience and professionalism. read more

As soon as you walk in you already feel better. The welcoming staff is helpful and fast. The dr came in right away and answered all my questions with no rush at all.... every staff member I encountered was polite, helpful, and simply amazing. I was in and out; within an hour I saw the Dr., did X-rays, got an antibiotic shot, and was able to go to the pharmacy conveniently located right behind them where my meds were ready to pick up. Although I'm sick I'm so happy with my choice to come here! Hopefully I won't need to come back but if I do I know I will be very well taken care of! read more

HORRIBLE EXPERIENCE!! My gf was greeted and told to sit with an appropriately 45 min to an hour wait time. Two and a half hours later was still waiting to be seen. I asked the receptionist what was going on and she realized she forgot to give us the sign in sheet. Once signed in, the wait time said 1 minute. Over 15 minutes had passed and no attention. Several people who arrived after us were attended to even though We had been waiting several hours. Couple of positive comments mentioned water was offered but no such offer was given. Not to mention that the bathroom was of limits while waiting in the lobby. The receptionist acknowledged she forgot to do her normal procedure, so she then tried convincing us to go to another place because they were closing in a couple hours and they need to attend the people that came after us. I told her My gf was pregnant and was not feeling well but she persisted for us to go to another urgent care. This was the most unprofessional place I have ever been to. Complete waste of time while my gf felt extremely sick. Absolute waste of time. Wish I would have seen the poor rating before visiting the place. Never again! read more

Victoria was great over the phone and even greater in person . She is amazing. Her customer service alone made me feel better.. When you're working with people who don't feel great, empathy goes very far. read more

I'm in Miami on business for six weeks. I was completely impressed with the nurse and Dr. Eve MacLean was very caring, attentive and professional. A+++++ on them as well as the up-to-date technology when checking in and out. HOWEVER, the receptionist, Victoria, has much to be desired. A patient came in after me complaining of chest pain, dizziness, sweating. The way this patient was treated was appalling. She could not speak English. Victoria could not speak Spanish. She kept rudely telling this woman that she would have to fill out the paperwork before she could be seen. She kept telling her that she felt very bad. Victoria very loudly told the nurse that she was sure the woman was having a panic attack. WHO is a receptionist to diagnose and share loudly the woman's condition? Something more than a panic attack had to have been wrong because the ambulance came and took the patient to the hospital. I pray for this woman's health and recovery. read more