Nurse Javier (ER) is very nice, smart and fast. He actually listens to you. He makes sure all your questions are answered. He's quick to get you seen. He access my port ( on the first try), get the blood work and get you medicated. He doesn't just leave you sitting there. read more

March/April 2026. Visiting hospitals, working in, being in hospitals, visiting family and friends, this is the most inefficient, absolutely, chaotic, irresponsible, location. My brother in law felt he was ignored. My niece and my husband, -----were consistently given conflicting, wrong or bad information...his daughter received complicated, convoluted, evasive, and incomplete information. He was in the hospital over two + weeks and the day they decided to release him!!!!!!! is the day they decided to put a stent in his heart. Put a catheter up his penis. He kept saying to his daughter, " what is this in my penis should I pull it out"? Did nobody explain anything to him? the patient who was suffering from too much time in the hospital? Seemingly NO. His daughter told him not to pull anything out!! that maybe somebody would explain to him why it was there? how long it had to be there? and why he was so uncomfortable? and what he should do and what he shouldn't do? Wouldn't that make sense? If the patient's family knew what was happening; explain that to the patient? such as why he had some tubes coming out of his penis? We guess they couldn't be bothered. Why should they tell the patient what's going on? With phone calls to the charge nurse-----we'd get put on hold for 20 minutes and nobody would answer. Then someone would just hang up on us. My niece was there to support and take care of her father. SHE EMPHATICALLY said don't do surgery unless I'm there to talk to him forehand to .... and see him kiss him and re-explain it..... Then when she showed up at 7:00am (after the staff jerked her around for two weeks) telling her they didn't know if he could survive surgery, doing test after test, after test.... They said they could not operate and that they were releasing him. Then...we're not releasing him. Yes, releasing him. We're not releasing him. And the morning that she had to fly home....... he was already in surgery! WHAT? He was already in surgery! His family right there and they were not told beforehand. HA! again. how foolish to think that that might be one of the requirements. He's already in surgery without her having given permission! She was not OK with that! PERFECT NIGHTMARE DOUBLE TALK: Miraculously he survived. The stress for his daughter, the casual disrespect was horrendous. There's a RESPONSIBILITY of a hospital based in the US--- that any person speaking English, working in the role as a medical, healthcare professional, SHOULD be able to communicate efficiently, It was difficult to understand some of the people on the phone. So if you wanna bring somebody there, to get sub-standard treatment ever, in such a chaotic environment---- if you bring them there; ask yourself "why there"? This is exactly a perfect example of the degradation of the USA healthcare system. SO____Anybody reading this in need of care, consider going elsewhere. Wow, what a draining, frustrating experience of having a sick family member and suffering from the lack of professional responding. If I could give it a zero rating I would because that's what it deserves. In fact a MINUS rating!....and if anybody in the administration or on staff reads this, realize you play a part of a debacle. A DISGRACE to say the least! An endeavor of compounded distress provoking terrific anxiety. The scant communication style contributes to more uncertainty and emotional fear and confusion...eroding the well being of the patient and their loved ones. I rate this hospital: MINUS ONE STAR. read more

THEY STOLE MY GRANDFATHERS JEWISH STAR NECKLACE. We have contacted the attorney general. They stole it off an old man who can't even defend himself. They let him lay in his piss and marinate in it. These people are absolute idiots who have signed up for a crucial job. Absolutely rude nurse who likes slamming doors when asked why my grandpa is sitting in his own piss. I didn't go to nursing school yall did, so do your job. And stay mad. They also gave my grandpa double the dose NEEDED and his eyes were rolling to the back of his head. A little more negligence and they could've killed him. Then wash their hands clean and pretend like it was natural cause of death. All of you are actual pieces of shi under my shoe. I hope what you all give is what you all receive. Let that be your grandfather being robbed, let that be your grandmother being double dosed and left to lay in piss. Imma let God take justice over this. I hope they close down this hospital truly. There's no need for incompetent "medical" staff who don't care about patients but only for a check to be employed in a hospital. A hospital is a place of urgent care to be served to those in need. They obviously DO NOT GIVE A FLYING FUQ about what a hospital is meant FOR. Nurses stay talking to each other at the nurses stations instead of doing their jobs, they stay talking on their personal phones instead of working. I'll be standing there for 10 minutes straight while they all look at me but avoid to even ask what I need. They are all idiots. All of them. I hope they are happy with the poop they clean off every patients ass. I hope they have found their true calling and joy. I really do. read more

Estuve apenas dos días con mi papá y me llevé muy mala experiencia de este hospital,la verdad siento q no hay educación ninguna parecen perros ladrando y gritando cuando hay enfermos .Apenas ni te atienen bien ,le llenaron las manos a mi papá de pinchazos sin necesidad ninguna .Bueno y para q mas voy a decir .No lo recomiendo para Nada . read more

If I could rate this facility a zero, I would--but unfortunately, that isn't an option. The nurses were kind, professional, and genuinely empathetic. Unfortunately, the same cannot be said for the doctors/residents. It felt as though I was treated more like a teaching case than a patient. At the end of my visit, no doctor came to review my lab work, MRI, or CT scan results. Instead, a nurse was sent in to discharge me without any explanation of my condition, test results, or the cause of my severe reaction and symptoms. I left feeling confused, dismissed, and extremely frustrated. It is unacceptable to be discharged without a physician taking the time to explain what is happening to your health. This experience felt unprofessional and careless. What makes this even more disappointing is knowing that my insurance will likely be billed thousands of dollars, yet no one took the time to properly speak with me about my condition or care plan. The doctors need to do better and provide the level of communication and care patients deserve. read more

I fear for those who's lives have been placed in the hands of those employed there. Many years of really bad reputation, all of which I dismissed for rumors, were all in fact - FACTS! Beware and steer clear of Palmetto General Hospital now owned by Steward Health. AHCA, OSHA, Children and Family all need to be made aware of what is happening in this establishment. The so called "traveling nurses" are a menace to the medical industry and especially to patients that come to the hospital for life threatening emergencies. A nurse from Texas by the name of Tangela was extremely negligent and reckless, her superiors were worse. ER Dr. Carasco should be evaluated for drug usage or mental disability. ER staff were greatly entertained by their happy hour conversations and talks about hookah! While my family member was yelling and gasping for air because they disconnected her oxygen in the middle of a heart attack!!!!! An elderly lady was left naked from her waist up (breast exposed) with no blanket or gown to cover her. She cried for help and everyone ignored her, except for me who covered her and prayed with her. Another elderly man was left unattended with bed railings down, he cried for help as he was slipping off the side of bed! Again no one helped until I asked for help on his behalf. Sadly I couldn't make this up even if I tried. Hygiene- non existent! Iv bags on floor, needles on tables, medicine cabinets in hallway left opened, garbage on floors. A complete disaster. A patient that was experiencing a heart attack was being ignored and waited 11+ hours for a room when 1/2 of the 5th floor was empty. TAKE AN EXTRA FEW MINUTE DRIVE AND GO TO MEMORIAL HOSPITAL read more

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I give one star because I can't give zero. Very poor organization at this hospital. If you go there for an emergency, don't even think about this hospital. Patients arrived in severe pain and were told to register first, only to be left waiting for 30 to 45 minutes. When they finally take you in, they do attend to you quickly, but after the tests are done, the doctor is nowhere to be found to give the results. Hours of waiting just to be told what the problem is and be given a prescription. Very bad experience--if it's an emergency, do not come to this hospital. read more

if i could give this place a zero i would, im sure we all agree that this hospital is horrible. Most of the staff is absolutely horrible, they do not care about their patients or the patients family member. If you advocate for your family member they will look at you bad and talk about you with their co workers. The patient care is beyond horrible, they just test and test on you but do not resolve anything. If you ask to speak to a supervisor they will take turns saying the supervisor is either in a meeting or not there. Please think before you bring your family member here, this please will leave you regretting coming and such a bad experience in such horrible situations. I really hope they close this hospital down, most of the people there are only here for the money and patients read more

The doctor from emergency room Shane Naidoo was very efficient and helpful The nurse was also very good. A young girl , I belief her name is Leyda, who transported me to get a CTscan was excelent Very friendly and efficient. Good hospital staff. read more

Our father came in with a blood infection and heart problems The staff in the cvicu unit were amazing The surgeons Dr Carrillo Dr Hawk Dr Elvis I know I'm missing a bunch from electrophysiology to thoracic to infectious disease to the amazing nursing staff even down to the cafeteria staff were very kind to our entire family I also love the lady at the front desk and the valet men Thank you all so much for taking care of my father We will never forget all of you read more

A Family member whas hospitalized a week ago and he received great care. Mariah from social service was exceptional great and professional.

horrible experience fortunately the surgeon and the doctor who admitted me are great totally disorganized , doctor from the floor 3 trying to order tests to charge money I did not accept medications because my allergies and they charged me for everything they did not give me.They hide the billing details .They were threatening me about illness to push me to get more exams. I did not get clothes and socks , nobody came when I call to use the bathroom. A disaster. Just stayed 24 h in the hospital waiting for a surgery with no medication but they charged I don" t know what. They are lying. read more

Palmetto General Hospital - Hospitals Near Me - Hialeah, Florida

This is the worst hospital for the past 20 years. ER is the worst, Did not give me a tetanus shot, and wound up with a major infection and had tvisoro go to Baptist in SW Miami where I spent 2 weeks. Then went there 3 years ago 5 years ago, kept me waiting 8 hrs, and the doctor told me not to come back as it was the worst hospital. May 28th 2024, the property is broken up and I fell giving the narrow sidewalk to a man with a walker, fell into a hole, my foot caught on root and I went down. Only people on the property at the professional building were the valets and no supervisor. Two people had to help me up from the ground. I have a permanent tatoo on my left leg from the knee to the ankle. Hospital is in bankruptcy and no lawyer will take my case read more

Horrible el hospital si te estás muriendo y llegas por emergencia solo te dan algo para el dolor y te mandan para la casa si no tienes seguro médico , estoy teniendo un aborto sangrado y precion baja y el ginecólogo Kennet Strube no me quiso atender ni en su consulta ni en el hospital, son lo peor ese hospital horrible read more

The worst hospital don't go there at all , patients and treatment are horrible . Almost lost my huband for careless

Enviaron a mi papá de coral gables, donde tiene dos semanas hospitalizado, si comer (viviendo de suero) para este hospital para hacerle un examen en específico. Al amanecer a la hora de hacer el examen, no lo quisieron atender alegando que venía de otro lugar, que ya tenía otro médico y que ya venía operado QUE NO LES GUSTA COGER PACIENTES QUE TENGAN PROCEDIMIENTOS O MÉDICOS ANTERIORES, no le dieron atención, no le pusieron suero, no le dieron medicamento, NO NADA!!!! Aparte de que lo sacan del hospital querían poner a mi mamá a que firmara y se hiciera responsable de lo que pasara cuando ella se lo llevara. LA COSA MÁS RIDICULA QUE HE ESCUCHADO EN MI VIDA. Y eso que mi papá tiene Medicaid que será el resto de los mortales que no tendrán buen seguro o otro tipo de cosas. Tenemos que ver cómo pedimos 0 estrellas en estas apps, porque ni una estrella se merecen. read more

Incredible at front the Hospital you pay $5 for parking, but if you go to the Doctor's building in back side is $8 even if you have a handicap permit, they are authorized thieves. read more

I am writing a review on behalf of my mother, who was in the NCCU from 11/13/2025 till they moved her to the 6th floor on 11/23/2025. The negligence of the nurses and staff towards my mother is disheartening and disgusting to say the least. We have to call and call and physically go find someone - anyone to help my mother when she is sitting in her bodily fluids for hours! She is immobile and unable to walk or clean herself and we need help to lift her and clean her. We reported to the head nurse yesterday, who was very dismissive and excusing her staff's actions. It is despicable and sick - these people chose this career and act like they're too good to help! What if my mother didn't have us - how much longer would she have to wait for someone to help her? My mother has a very bad rash that is not healing due to this negligence. The NCCU team was amazing - however, these people on the 6th floor are passive aggressive, very slow, and have attitude problems. It is not right - I can only imagine how many other patients are left to sit in their mess and are even less able (mentally and physically) to ask for help! My mom is lucky to have family around, but what about the others who don't have anyone to fight for them? It is downright disgraceful and sick. There are not enough words to describe this staff. Do not come here if you want to be constantly fighting for your loved ones. We try to help her as much as we can but, in the end, they are the professionals who know how to maneuver and clean her properly. It should not be this way! read more

my mother has been here since February 28 had surgery Monday. was supposed to go home Monday. today is Thursday and all we are waiting for is a Dr Contreras that no one can find for almost 4 days the nurses have been calling and nothing. no Dr to sign the discharge paperwork the nurses and staff have been very nice. but we need to find this Dr Contreras. I went to nurses station again this morning at 5am. left a message I want to see this doctor as soon as he gets here. plus my mother has been coughing a lot I want him to check her. it has been a nightmare trying to get out of here since Monday. read more

Dos veces hemos ido con mi mama y ida veces le han rechazado la cirugía que necesita , dicen que el cirujano que la hizo ya no trabaja ahí y que ellos no pueden . Dos veces he tenido que llevar a mi mama por emergencia , con mucho dolor en su pierna y nos rechazan el servicio . Horribles read more

Palmetto General Hospital - Hospitals Near Me - Hialeah, Florida

EVERYTHING! The hospital is old, filthy, stink. They never have enough pillowcases, sheets, blankets, towels, ANYTHING! Each nurse has their own way of doing things and even told me that they weren't reading the notes because it was too many of them. Oh my Lord. The care there is horrible, in addition to being subpar. Most do not care for the patients properly. I took notes everyday that I was there. They refused to allow me to see his medical records. Type of care is horrible. You're barely treated like a human. It was extremely loud in there (ICU) had no respect for the sick. read more

Excelente sin duda un trato como familia buena atención pendiente de cualquier pregunta todo muy bien explicado y atentos de cualquier necesidad del paciente muchas bendiciones y gracias por su bondad y buena disposición de ayudar read more

I made the mistake of being treated by their infamous urologist. Been going in and out of the hospital for over 3 weeks at risk of losing my job just because this disrespectful, piece of garbage is refusing to provide me the attention I need. I had a kidney stone which is long passed and he refuses to remove a stent he informes me he was removing. The stent is causing me severe pain and blood in my urine. And yet after countless attempts from the attending and other Drs he refuses to cooperate. It's sad to say I had to leave the hospital and seek medical emergency assistance at another hospital. I've since been in contact with a lawyer to review my case and of serval other patients he has done this to. Even if it's your last option please DO NOT COME TO PALMETTO HOSPITAL ANSWER SPECIALLY DO NOT GET SEEN MY DR. JACOB COHAN! read more

mi emfermero roody castel ha sido excelente le doy un 10 muchas gracias por tu atencion

If I could give this hospital a lower rating I would. So if you're looking to wait and not be treated like a human being come here. No one knows anything. You're constantly being told lies to pacify you. The staff is not competent at all when it comes to bedside manner and lacks customer service skills to the core. Their priorities are not the patient and the care they receive. The administrative staff does not communicate effectively and are completely useless. I waited for over an hour to pick up a patient that had an endoscopy and colonoscopy. They never called me to verify who was picking her up and they did not give updates about her status. I would have never recommended her to come here if I knew this would be the experience. From valet to the front desk, the entire place is a circus!! read more

When to visit a patient, when I arrive it looks like the exterior has not been cleaned in months. I went to see the patient and she was undergoing some test. I left within 10 minutes. The parking attendant stated that anything after 1 minute they charge 5 dollars. So if you drive in by mistake or realize that you can't see the patient be prepared to pay and the place looks like a dump. read more

I am beyond pleased with the excellent quality care my father received. Dr. Paz, nurse Mayeline and Alexis with wound care. This to mention a few, for at the emergency room the attention was excellent as well. All staff was helpful, caring and hospitable. No complaints from me in regards to this hospital. read more

I took my 87 yo father to the ER on monday May 16 morning, very nice and knowledgeable ER Doctor, he ordered all types of test and admitted him right away to the 6 floor, had a very pleasant experience with the team of Doctors assing to his care Dr Losada, Dr Querol, Dr Bombino, Dr Mohan, Dr P Garcia, and all the ARNP team, CNA Serret and Capote did a great job keeping him comfortable and clean, can't forget RN George and the Charge Nurses that keep me informed all the time. Thank you all for the great job read more

How crazy am I to think that hospital personnel would be there to help people. Taking my 90 y/o mother to see her husband that is also 90, had to beg to barrow a wheel chair. Finally it took a call to the Cheif Nurse to make the call to get her a chair. No thought here at all. On the other side ICU is great very compassionate group people. Too bad you only remember the bad. read more

Brought my wife to get an MRI and when registering her they asked her to pay $100. I told them that we had AvMed and I had never been charged anything at Lakes Radiology. The lady said that it was a co payment. I decided to call our insurance and the agent re affirm that we did not have to pay a co payment. The agent asked me if it was a facility charge. I asked the lady that was registering my wife and she called her supervisor and the supervisor admitted that it was a facility charge. So don't come here go to Lakes Radiology and you will not get robbed. read more

Just trying to get ahold of any of the numbers to get information is pointless you will be on an endless line of just waiting for someone to answer to answer. Honestly doesn't make me feel like they even have any working the lines. horrible service and thats just over the phone. read more

The hospital is very unreliable like I was feeling bad I have my issues and the care was trash condensed pure .900 trash not professional I think I never saw the doctor just a nurse this hospital is not suggested at all I was having anxiety and they provided with medication however but the wrong one the one that don't work on me. At nurse I told the rx the doctor provided is already a medication that I take daily. I leave the facility extremely angry I was feeling I was going to get a stroke. Never more in this third world hospital I think is the clear competition of Coral Gables Hospital (trash) and abuse and many doctors have psychological fear for my perspective. read more

Palmetto General Hospital - Bad service and quality. - Hospitals Near Me - Hialeah, Florida

Truly considering moving just so I wouldn't have to go to this hospital. Terrible! Nurses are useless and the doctors need to go back to school. They make comments as to the condition of your family member when in fact, they don't know. Will avoid at all costs! read more

If I could give a zero I would. This hospital need to be shut down!!! I was brought in bleeding profusely from a miscarriage and NO ONE CAME IN TO ADMIT ME OR EVEN SEE WHAT WAS GOING ON FOR A WHOLE 45mins. Finally a nurse and I was holding the contents of my pregnancy and he grabbed a biohazard bag and I put it in the bag and he threw the bag in the corner!! Didn't take it out didn't notify the doctor nothing!!! After about 2 hours they came in took my blood, admitted me and gave me a gown to change into out of my bloody clothes. I was so upset I got up and call myself an Uber to another hospital. Please shut this place down read more

One advice to anyone who needs emergency care, if you have a choice, avoid this hospital at all costs! My 85 yearly old mom was taken there in an emergency, these people don't care about the patient at all, they're money hogs, if the patient have Medicare, your in for a long, long stay, no matter what. After many tests were performed and everything going well, she "needed" one more test, an echocardiogram, and was told, that she was in line for one but that it could take upto 2 to 3 days and in some cases, 4 days. I told the nurse that I would like to take my mom home and later go to the prescribing doctor's office to have it done. Because she was leaving the hospital on her own will, they refuse wheelchair service to the lobby, and she had to walk on her own, incredible! Terrible hospital. read more

Mi esposa se hizo una Colonoscopia y Endoscopia el dia 11/08/2022 en este hospital ella es paciente anterior de cancer de colon por lo que ella sabe lo que es colonoscopia se a hecho unas 5 mas o menos, la falta de etica de este hospital es grande. el flebotomista que tienen cogiendo venas es un animal ( se puede ver en la foto) no solo fue con mi esposa sino tambien con los pacientes que estaban al lodo de ella, esta ultima despues del quinto pinchazo le dijo que trajeran a otra persona que supiera entoces vino una Indu y enseguida resolvio, ademas la Indu le pregunto despues de ver la mano de mi esposa , que aguja habia utilizado y el dijo una 22 y ella le reposto que era muy grande que debio haber usado una 20. Ademas dice mi esposa que las colonoscopias de las personas delante de ella las oyo completamente por que las hacian con las puertas habiertas y todo se oia, ademas de oir todas las conversaciones personales de los enfermeros, no hay etica, no existe. Mi esposa cuando termino tenia mucha sed, enotros lugares se le da un pedazo de hielo, en el palmetto la enfermera le trajo una servilleta carmelita del baño humedesida en agua y se la paso por la boca. Y otras muchas cosas mas que lo haria muy largo, No pasare ni cerca del Pametto General Hospital. read more

Palmetto General Hospital - para cogerle una vena - Hospitals Near Me - Hialeah, Florida

If could give 0 00000000 that's what this hospital deserves people be very careful not to take your family to this hospital. Stay tuned... read more

grateful for the care because I had a seizure but they can't even put an iv right or properly take blood and they are so slow makes me worried for other patients who are in real pain I had to take the iv out myself and they didn't even notice which is so unprofessional read more

WARNING THEY WILL KILL YOUR FAMILY MEMBER. this hospital perform a brain surgery on my grandfather whom they left unattended at night and when my sister got there in the morning and found him unconscious, no one knew when was the last time they checked on him. He was later transferred to the ICU and intubated where he was left saturating 78% from 2-4 PM. I have the pictures to prove it. Then when he had a LETHAL rhythm I had to tell my sister to go get a nurse, that's when they realized he was DEAD and proceeded to code him. AGEISM IS REAL, I am filing a formal complaint with Medicare and JACHO . THEY NEED TO BE CLOSED, this hospital is a disgrace should be ashamed of yourself MURDERERS read more

DO NOT BRING YOUR LOVED ONES TO THIS HOSPITAL. They killed my mother with medical negligence but since she is a widow and has no children under 25, they can get away with it. The only way you can claim a lawsuit is by her living but how can she survive when they punctured her aorta next to her lungs trying to do standard procedure. We will let the world know what they're are doing to a community that is not educated on this type of situations and how they try to cover up their mistakes with lies!!! NO TRAIGA A SUS SERES QUERIDOS A ESTE HOSPITAL. Mataron a mi madre por negligencia médica, pero como es viuda y no tiene hijos menores de 25 años, pueden salirse con la suya. La única forma en que puede reclamar una demanda es por su vida, pero ¿cómo puede sobrevivir cuando le perforaron la aorta junto a sus pulmones tratando de realizar un procedimiento estándar? Dejaremos que el mundo sepa lo que le están haciendo a una comunidad que no está educada en este tipo de situaciones y cómo tratan de tapar sus errores con mentiras!!! read more