I went here two days ago. They helped me with my ankle that was sprain. I love how they treat me.

The front desk woman extremely rude and condescending, especially when she doesn't seem to know what she's talking about. The rest of the staff was kind and helpful read more

The physicians assistant was kind, listen carefully to my complaints, ask the appropriate questions and was able to make a well informed decision about my ongoing treatment. I could not have been more pleased. I'm so glad that they are around. read more

I went last week as I had been told by them ten days before that I had Covid, so I went to make sure I wasn't still positive. The male doctor asked me if I wanted to be examined???? Drr, why was I there. He stood near the door and never got near me! My second test was negative but I'm extremely tired and still congested. I don't think this was right of him at all! read more

Dr B, Gabby & Kristen were amazing today. I was processed in very quickly. Taken back to the exam room with efficiency. And Dr B was thorough, knowledgeable, very professional. Great experience for this Urgent Care. read more

No wait. Was a little hesitant to come to this office. As it had the lowest ratings, But many more ratings. Then the next closest M.D.Now. Check in was a little weird. Filling out physical paperwork. And then be given a tablet to fill out redundant information from the physical paperwork, I just completed. Had to take front and back photographs of my ID and insurance card instead of making copies in a machine. Maybe it's just me, but I still find it strange when I have to do work, that's been historically performed in the past by an employee. Nurse was professional knowledgeable, courteous and attentive. Wrote down everything that I had to say as far as my symptoms went. Then I saw nurse practitioner (Dr. Assistant ) similar experience, as above listened well, wrote everything down asked a lot of questions ect. I did not feel rushed at any time. Never told my observations weren't valid. And my treatment initially seems to have covered the bases well. At this point just received treatment ( a injection ) so I don't know what the outcome will be, but if I don't finish the review now, I'll probably forget to do it. My experience was better than the reviews that I read previously. The only thing I have to say negative is I found it strange to have to touch a tablet that other patients also touched. Was weird for me, and also having to do more than normal amount of paperwork as far as check in is concerned. And that I did not get to see an actual doctor. But my condition didn't really need one nor do I think it would have gotten any better or different treatment. with an actual M.D. But it is weird that it's has M.D. in the name of the businesses. read more

I went as a walk in and did not have to wait long to be seen.Millie at the Front Desk was very pleasant and patient with me as I am hard of hearing. Wish all front desk people were like her . Medical Assistant Gabrielle was also patient and had a sense of humor when dealing with me! Dr. Parikh was helpful in explaining what my problem was. Thanks to them all it was a much better experience than I had been anticipating. Will not hesitate to go again if I need to. read more

Great experience! Went on a Tuesday afternoon, short waiting time, parking right outside the office, quick results that are communicated by the doctor quickly, the doctor seemed to care and listen to us. read more

DO NOT GO HERE WITH YOUR CHILD. I brought my infant (having an allergic reaction) in to be seen and the doctor was more concerned about getting the baby's height than evaluating their symptoms. I had to call 911 from the waiting room and when I asked the receptionist what the address to this location was, I was given the wrong address intentionally. The address is 4 digits and the receptionist provided 3 digits. The EMTs and doctors from the hospital my infant was taken to treated my infant quickly and with extraordinary care. read more

The receptionist was friendly and helpful. Total time there was an hour, including x-rays.

Been here twice, and will not return. I would much rather pay a little bit more and go to the ER...it takes forever to be seen and the competence of the medical professionals is questionable. My insurance requires a referral to see an Ortho...this is what I basically went in for....3 1/2 hours later I got my referral....cant imagine how long it would have taken if the lobby had more than 2 patients in front of me! read more

If you want to feel like not one cares about your well being go here. I went in for an infected spider bite. It was about 30 minutes until they closed but I knew I just needed a prescription for antibiotics so it's be quick. The lady at the front desk was so rude and pissed I was there so late you could see it written all over her face. The doctor talked to me for 30 seconds and I left. Once I got on the antibiotics I noticed it wasn't working so I went back. This time the doctor told me I needed to be patient and wait for the antibiotics to work. I told her it had been two days and usually antibiotics work right away so I was concerned because it was getting worse and not better. She kept me waiting forever and was rude to me. She wrote me another prescription for another antibiotic. After being on BOTH antibiotics for a good amount of time I went to the ER cause it still wasn't getting better and the doctor there told me it's not getting better like it should because they gave me the dosage for a UTI and not for a skin infection!!! If the two doctors I saw at this MD now would have given me the correct dosage I would not have had to go to the ER and my infection would be healed by now. If I EVER have another medical emergency I'd rather die than go back to this MD Now. read more

I was the for over a hour and the receptionist at firs was kind and told me what to do but the when I finish I she told me to wait and i did when I went to ask for a message that I received saying that I missed my visit she stared to talk with a coworker and I wait but even when she saw me she continued to talk about gossip I don't now it was really un respectful she even got up and went to a corner with her friend when she finished she told me I have to fill more papers when she told me before that everything was fine so I left. I only went there to take a blood test. They got in other patients who came after me. read more

Went in for a small issue on my neck, nothing major but I thought it was better for it to get checked out than not. I arrived around 6 pm, having just gotten off work, to see that there were only 2 people in front of me. I spoke with the receptionist (who was very kind, this review isn't about her) and then sat down after filling out the necessary forms. So I sit and wait....and wait...and wait some more. A patient arrives, gets called back, and leaves before I'm even called. Finally, after 40 minutes of waiting, I'm called back, the tech took my vitals and assured me a doctor would be in soon. After 30 minutes of waiting in the room while random animal-related tiktoks are blaring on the screen above the waiting chair, I get bored and get up to stretch my legs and get some air that's not from the windowless box I've been stuck in. I open the door and the doc is sitting at the desk directly in front of my box, and she asks me irritably why I've opened the door and am walking around. I tell her I've been waiting awhile and wanted to stretch my legs, and she responds that she'll be in in a minute and to go sit back down so I do. I wait about 5 more minutes before she comes in. She addresses the area for literally two minutes, tells me that I probably scratched my scalp, and that she'll prescribe some antibiotics. She then tells me to wait again while she sends off my prescription. By now, it is past closing and I am exhausted, I've been there for over 2 hours. After a further 20 minutes, the tech comes in to tell me they've sent it. TO A PHARMACY IN ANOTHER STATE. On the entry form, they ask for my home pharmacy, so that's what I input, but would it not seem pertinent to ask, ya 'know, since we're not in that state, whether or not I want them to send it to somewhere a little closer? So I asked her to send it to the closest pharmacy she could find (they're all closed for the day by this point) and that I'd like to be on my way. So she finds one closer and I head out. I wish I had checked the Yelp before going, as it seems that just going to the ER would have been faster... anyway, please don't come here if you're in a hurry, actually sick and dying, or want good care. Learn from my mistakes. read more

went in to get help with a sore throat. I pre tested for Covid prior to going to the clinic. tested negative so I thought I'd get a doc to see what was happening. Arrived at 11:40 AM, filled out paperwork and proceeded to wait. Wait and wait and wait, an hour and 10 minutes and finally was summoned to the desk to pay my copay, and was brought back to the exam room. After a tech came in to take my vitals she couldn't find me on her I Pad. The receptionist came in and said I was on her list but it didn't appear on the tech's list. After sending my info. to the tech she took my vitals and told me the doc would be in shortly.The doc poked her head in the exam room and said she'd be in "in a while". After waiting an additional hour and twenty minutes I walked out of the exam room, to a now EMPTY waiting room, I requested my copay back and was asked" the doctor didn't see you?" I replied NO and took my receipt and left. 2 1/2 hours waiting to NOT SEE THE DR. ! Save yourself the aggravation and go someplace else! read more

I went in on a Friday afternoon around 4:45 PM and was immediately helped. The receptionist was incredibly kind and happy to provide me with answers to questions I'd had, and she gave me helpful tips to speed my visit along. The phlebotomist who took my blood was very kind and gentle when taking my blood, and she even complimented my tattoo to get my mind off of the mild pain. Finally, the attending doctor was quick at checking me out, asking me what my symptoms were and if I was still feeling them. What a lovely staff overall. read more

Rude front office staff. One other person there an hour before closing and yet only one person was working--the others standing around & looking on computer. Told me they stop seeing patients an hour before they close because they have to "clean up"?! But no one was cleaning up! And they wouldn't help me. Really horrid experience. Go to any other location for service and health care. This team is a joke. Sorry I can't leave zero stars. read more

This location must be fairly new due to the fact that it wasn't listed on yelp. This location is also extremely clean and the decor leads me to believe it has to be a newer, if not very new, location. I came in here on a Monday evening and there was literally ZERO people in the waiting room which was suffice to say, awesome! After filling out the first time patient information on their ipad I was escorted back into the patient waiting room almost immediately! The male nurse was very friendly and affable and he made me feel comfortable (even though I was being seen for something slightly embarrassing) and the Dr was in the room less than 3 minutes after the nurse left. So as far as the overall speed of which I was in the door and seen by a Dr, this experience was maybe the fastest of all time for any Urgent Care I've ever been to. I was also able to see and actual MD and not a PA which is rare nowadays. Only 4 stars and not 5 because the Dr prescribed me a medicine that ended up being $395 dollars and I had to call back the next morning and have them change my prescription. However, they were very accommodating even though that same Dr wasn't on call that I had seen the previous night. They still called in a similar medicine to my local pharmacy within an hour or two and the medicine was much more affordable. Overall great experience for an Urgent care facility! $125 with no insurance if you have the online coupon for $20 off. read more

I've been to other MDnow locations and this has to be the absolute worst one. Not surprising, as the other reviews share the same sentiment. It's now 8:20am and there is no one to open the doors at 8am, it's regular opening time. Apparently the front desk staff was not here on time in the morning because they are "running late". I understand a few minutes late, but during a pandemic, 20 mins is unacceptable. I find this incredibly unprofessional, not to mention rude to those that have to get to their own jobs on time- and there were a few including myself that had to leave because of that. The front desk personnel clearly needs to be addressed at this location! read more

***WARNING. If you are a person of color, I do not recommend going here. They took my money without treatment and denied me a refund. Now, I have to contact an attorney. Please save your time and money and do not go here. read more

THE WORST PLACE FOR COVID ANTIBODY TESTING. UNPROFESSIONAL AND RUDE STAFFF. As a responsible human being, I visited this location today in the hopes to get antibody test done. Upon my arrival, I was told that in order to receive antibody testing, I should first clear a negative PCR test and then come back for the actual antibody test in 3 days. I agreed to that. Check-in process was rather straightforward via an ipad confirming my appointment in 20 minutes from the registration time. When I was registering, the system recognized my info but no one at the desk asked me to provide neither my id nor insurance card so i assumed they already had it. I mentioned to the receptionist that I would come back in time for the scheduled appointment as I intended to wait outside, to which the reply was - no you have to stay here and wait we will call you in soon and to disregard the appointment time, and if I would to go out the door, my appointment will be lost. So i set down in the waiting room with 4 other people who also came in for COVID test, 2 of which were obviously sick, but we were all wearing masks. One of the sick elderly patients had trouble logging in and she kept coming up to the receptionists for multiple questions with her ipad, passing by the rest of us in the waiting room. After a short bit I started to get worried about being exposed to the sick, so I asked the receptionist again, how long will it be for me to go in and she said another 20 minutes. That would've put me pass the time of the original appointment that was originally confirmed via ipad. I asked if I could wait outside, to which she said they won't be able to keep my appointment. I had to explain multiple times that i wasn't leaving and that i will just wait outside and she finally agreed to call me when they are ready to bring me in. As soon as I stepped outside, same receptionist called and rudely told me that I 'forgot to present ID and insurance card', which they haven't even bothered asking me about after I returned the ipad or while sitting in the waiting area! She was so rude, I didn't even want to go back thinking why first, they can't organize their appointments to where people don't have to wait in the same room with sick people and second, why can't they follow their own processes by asking patients to present the necessary documents to complete registration, putting the blame on the patients for being forgetful? The level of stupidity, lack of professionalism or basic customer service skills at this location is mind blowing! Needless to say, I didn't complete the test and left fearing for my health and about being exposed to possible COVID-infected people in the waiting room. What a horrible experience! read more

I waited 2.5 hours for a covid test. I got in, got my test, then waited 45 minutes for a doctor. Came out of the room and asked how long until i'd be seen... the doctor said "some people have been here almost 2 hours ma'am" as if I hadn't been there for 2.5..... the doctor was so rude and to make this worst. They never sent my covid test out. i needed it before i left the country and now won't be getting my results in time for the day I leave.... i've never left a bad review before on anything but this was awful :( never coming back read more

Pathetic, one doctor, one nurse and a rude receptionist. Waited an hour and a half to get three stitches removed. Avoid this place if you can. read more

They are called "MD Now". but when I sent a house guest there today she was told they don't have an MD on duty! Beware!

Zero stars. Walk in first thing after they open at 8:05 am, there's one other patient in the waiting area. Receptionist tells me to scan a code on a sign and fill In registration. When I open the page, it says DOT and non DOT so I choose the latter and fill out the registration. Now it's 8:30, another guy comes in and the second receptionist tells me I filled out the wrong application and have to start over. Meanwhile, they take the guy who came in after me before me now it 9 am. I ask when I'm going to be seen it's been an hour. They bring me back, put me in a room and take my vitals ask me to write down my own medication and disappear for another 30 minutes. I poke my head out the door and ask the nurse when I'm going to be seen, it's been 90 minutes she said there's only one provider and I'm next. At 9:45 I went to the front desk and asked for a refund and left. Absolutely ludicrous, should be called MD Wait. At least tell people you don't have the staff to provide services and if you open at 8 don't wait an hour to start seeing patients if you only have one provider. Some of us have jobs we need to get to. Had to go elsewhere and waste more valuable time just to get a throat swab. read more

Amazing office.Diane the doctor was very compassionate and caring. My family was from fort Myers after the hurricane we were staying in this area and we were all sick. From the front desk to the check out the whole staff made our visit pain free . I would recommend them to anyone needing exceptional healthcare ! read more

Find a different urgent care if you can't see your primary!! Good for the flu, but it's good for nothing else it appears. I was told to call back this office if the 1st antibiotic I was given didn't resolve my UTI and when I called back because it was unresolved, the assistant manager refused to give the message to the doctor and he never looked at my chart today until I came in; they didn't return my call to say come in and made no attempt to see that I would come in or call in the antibiotics as they said they would do if my symptoms didn't go away. The doctor lectured me this time and said They're an urgent care and I shouldn't go back there if the symptoms weren't resolved, even though that's what the other doc and MA told me to do. There was no need to be seen again except for them to make money off of my insurance and off of me from my copay. I would never recommend this place to anyone except for the flu, but I'd caution against that too, the doc I saw for it (same as today) was rude and lectured me for going in public with the flu (how does one get treated unless they go out?!?). The MAs are nice and the woman doc is nice, but that's not enough for me to recommend this place or come back again. Find a different urgent care if you can't get into your primary. read more

The female in the front is very rude and doesn't seem to understand her job right. After reading some reviews about the same issues regarding her it seems like they need to have a better handle on their staff .they also got information wrong on a vaccine that I was given for my job. Wrong arm information and wrong paperwork was given and having to go back after they didn't do it right and was given attitude is such a hassle read more

Everyone here is so nice and efficient! It's very clean, temperature is perfect, and parking right at the door. Dr. Charles was terrific, and I was relaxed knowing I was at the right place! An excellent visit, and I'm relieved that I didn't have to go to the ER! read more

This place sucks. Long waits. Best description of staff: indifference! I don't know how places like this stay in business. I really don't

So came here with someone who was in a car accident. The people in the front seemed very confused on what to do. She kept having to call her boss. Then was sent to the back which the Dr mixed up who was who because "the picture didn't look the same". Then they wanted to x-rays but we declined due to they just did not seem like they would be able to handle that. Another girl came in to ask where to send the prescription but when look over the paper work it was for a completely different person. I am not kidding and the person was of the different sex! The place was very clean and it was a fast visit. read more

One of the most unorganized doctors office I have ever been too. For one I went in there for a COVID testing and the nurse assumed I did not have symptoms after I had filled out 2 papers describing my symptoms. The testing went really fast. I only waited 45 minutes. However it has been almost a week sense I have been tested and I never got my results. They swear on 48-72 hour turn around results but when you call the lab that they use. They say they should not be providing a time. On top of all this the lady at the lab said she has not even received my test from them. Do not get tested at MD Now! read more

Would leave 0 stars if I could. The worst. Do not go here. Was charged a crazy amount of money for the doctor to walk in and walk out without doing a single thing (which no one told me about). So disappointing and never ever going here again. read more

We brought our 3 year old daughter in who got hurt on a trampoline and the Dr was very brash and seemed to be more concerned with the ethics of trampolines in general than reading the xrays. We were told there was no fracture and were recommended to get an mri. Thankfully the xrays were sent to a radiologist as well because there was in fact a fracture. When we received the xrays it was clearly visible to us that there was a fracture and we have no medical training. Some of the staff was very nice so the review is for the Dr mostly. read more

Thought I would give this location a try as I knew it was pretty new but completely disappointed by the entire visit. The girl at the front desk rolled her eyes as I walked in right before 7 pm. I would understand if it was closer to 8 when they do actually close but whatever I tried to ignore it. I thought maybe she didn't roll her eyes but two gentlemen followed in just a few minutes after and she rolled her eyes again. If you're going to work front desk in a facility that sees sick individuals regularly, you should learn a bit more compassion and patience. When the doctor walked in she didn't introduce herself, just stayed in the room for 2 minutes and quickly ran out without even giving me a proper diagnosis, just told me i need to follow up elsewhere if it doesn't clear up with the antibiotics. I 10000% understand it was late and everyone was tired but if you have hours open until 8pm you should be on top of it until 8pm especially as a medical facility. I highly recommend your office work on customer service and patient satisfaction. Also I want to note I'm not sure what the woman's name was but someone came in to do the checkout process on the iPad and she was very sweet and understanding of my whole confusing situation. She definitely made me feel a bit better when all I wanted to do was run out of there feeling like such a nuisance to the office which is why I gave it 2 stars instead of just 1. read more

Clean facility. Reception team seem nice. Doctor Li saw me for about 2 min max. Didn't ask many questions. Simply looked at my throat and checked my ears and proscribed antibiotics. I had to reiterate a request for a flu test which the assistant performed via a nose swab. Overall, positive experience. read more

The front desk ladies were very nice. I went in to get a Covid test felt fine at first then the waiting room filled up so much that people were standing all waiting to get Covid tested. I started feeling very uncomfortable being in the same room with that many people getting tested. Then got brought to the Covid test room where I did not feel safe. Sat in the same chair everyone sits in to get tested. Test went fine. Then the nurse says wait here for the doctor to come in to ask if you have any questions. I have been tested a few other times at drive-through's. I had no questions and felt very unsafe sitting in that room. So I got up opened the door and was going to leave when the nurse said no you have to wait in there to see the doctor. I said I have no questions I really need to leave. They made me wait to see the doctor for no reason just so they can bill my insurance for seeing the doctor. I do not think Covid testing should be done this way. Do not recommend. I would only recommend going to drive-through testing. I went to get tested so I would feel safer around my family for Christmas and now I feel worse off. :( read more